thanks a lot for sharing your feedback with the travel community on agoda. Great to hear you have had a marvelous time staying with us and you could make fully use of our signature amenities and facilities. The team is most proud to hear their services were to your full satisfaction. Please accept my apologies for the short comings with the lighting in your room, that has been shared with tech team for improvement.
On your next stay, please see your team mates in regards of directions. Happy to share some short cuts to battle the stairs on your way to our hotel. Mid-level escalator is recommended to reach us during the day, just take it up to Hollywood road from where it is a short, stairless walk to our hotel.
We all hope to see you again soon Merlyn.
All the best,