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非常に満足 8.8
くちコミ全1048件の総評

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非常に満足



くちコミ1048件
  • 施設の状態/清潔さ 8.9
  • 施設・設備 9.0
  • ロケーション 8.7
  • お部屋の快適さ 9.0
  • スタッフの対応 8.9
  • サービスに対する料金 8.7
  • お食事 8.2
並び替え

Hayz H.・オーストラリア
小さなお子様連れの家族旅行
2015年4月 | 1泊滞在
Best In Surabaya
History, Service, elegance
Fab historic hotel and the heart of the old town. Rooms are huge so we fit comfortable as a family of 4 with only 1 extra bed, (kids shared) in a garden wing room. Well worth splashing out for at least one night in this lovely hotel, it is one of the best in asia!
投稿日 2015年4月8日

Helena M.・イギリス
小さなお子様連れの家族旅行
2015年3月 | 1泊滞在
Disappointed
Garden, iced lemon tea, changing rooms at pool
The last time I stayed here was 11 years ago and I have to say I was disappointed in our stay this time. Our room looked nice but the smell of damp was terrible. If I had been staying longer than 1 night, I would have said something. There were hardly any plug points and the ones available were hard to get to. The water in the shower went from warm to burning hot in seconds. The staff were lovely but my mum accidentally broke a glass in the bathroom and was charged Rp100 000 ($10) when checking out... a bit expensive for a run of the mill glass! We had just moved from a 5 star hotel in Malang and felt the Majapahit fell short from what we had just experienced at the previous hotel. We paid more at the Majapahit and got a lot less for our money. Sad to say but I don't think we'll stay here again.
投稿日 2015年4月1日

Alistair D.・シンガポール
カップル
2015年2月 | 4泊滞在
A touch of old colonialism
Room, staff performance, location
Great old style hotel. The room was large and clean, the service outstanding and the staff very friendly. Nice pool as well!
投稿日 2015年3月23日

Aif S.・インドネシア
カップル
2013年9月 | 2泊滞在
Nice
Room, garden, location
Excellent
投稿日 2015年3月19日

Nico P.・オランダ
カップル
2015年3月 | 4泊滞在
Good hotel with a nice architecture
style, history, comfort
This is a wonderful hotel, and a very comfortable place to stay. It has everything you can expect from a hotel, but in my opinion its best features are the wonderful architecture and style. The level of luxury may not be completely up to what one can expect in a "modern" five star hotel, but altogether it is very worthwhile.
投稿日 2015年3月11日

Leo M.・インドネシア
ビジネス
2015年1月 | 1泊滞在
traditionally rich and clean.
design, size, clean.
it was pleasant and quick.
投稿日 2015年3月9日

Ananda S.・インドネシア
カップル
2015年3月 | 1泊滞在
Beautiful historic hotel
location, decor and service
overall it was a pleasant stay. Surabaya is an up and coming fun city.
投稿日 2015年3月9日

Machyusri R.・インドネシア
カップル
2015年2月 | 2泊滞在
Good Value
The hotel itself nice colonial atmosphere , friendly staff, verry good breakfast
Everything was perfect except some of the front desk staff didn't seem to care as much as they should. I assume that this was because we turned up with backpacks having got a cheap deal through agoda. Understanding Bahasa meant I was able to understand more than they realised.
投稿日 2015年3月3日

Jordan T.・シンガポール
カップル
2015年2月 | 2泊滞在
Great escape from the busy city
Colonial style, comfortable & spacious, professional staff
We like the colonial style designs. The hotel has a rich history, and the architecture reflects that. The gardens are nicely maintained and enjoyable. The staff are professional and courteous, always able to provide timely service. The executive suite is very spacious and located at the exclusive rear wing of the building. Room is clean, comfortable, and has all the necessary amenities you expect from a 5-star hotel. Only observation was the provided kettle came with a 2-pin round plug while the walls are UK 3-pin. Food from Indigo restaurant has good variety, ranging from Asian, Japanese to Western. Again, the staff members there are professional and friendly. Food tastes great and are of high quality. Highly recommended hotel for its colonial style, excellent facilities, great food and professional staff.
投稿日 2015年3月1日

GARETH T.・オーストラリア
カップル
2015年2月 | 3泊滞在
Great Hotel - an attraction itself.
History, Gardens and good staff!
Has a great History and is an attraction itself, wonderful Gardens and has very good staff! Good quality food for room service. The spa on site is also very good, and famous. Be the best hotel in town for weddings perhaps. ;) Will stay again! BUT They need to spray rooms / or incl electric plug-in bug zappers and should fog the gardens for mozzies though ( was wet season ).
投稿日 2015年2月23日