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非常に満足 8.8
くちコミ全1048件の総評

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非常に満足



くちコミ1048件
  • 施設の状態/清潔さ 8.9
  • 施設・設備 9.0
  • ロケーション 8.7
  • お部屋の快適さ 9.0
  • スタッフの対応 8.9
  • サービスに対する料金 8.7
  • お食事 8.2
並び替え

utami S.・フランス
カップル
2013年9月 | 1泊滞在
Luxury, old style
Grand vintage feel, big rooms, beautiful gardens
Loved the hotel's old charm. And its grandiose state. it is nice to see that they have been able to maintain it and not let it fall into disarray even after all these years without the Mandarin flag. The rooms are perfectly clean and well maintained. Would avoid having a wedding on Saturday AM in the gardens as this disturbs the hotel guests. The food is pretty bad, both the western and the Indonesian. And the phones need to be changed, they smell. And the hot water maker was broken.
投稿日 2013年9月12日

Andreas V.・ドイツ
ビジネス
2013年9月 | 3泊滞在
a pleasant relaxing stay
the colonial building, the helpfulness of the hotel staff, the nice garden arrangement
投稿日 2013年9月11日

Heesook L.・韓国
カップル
2013年9月 | 3泊滞在
Nostalgic, back to the glorious past
Charming envrionment, Spacious Room, Wonderfully attentive Staff
Lovely environment with wonderful history alive at every corner of the hotel. The gardens are supervely maintained and most of all, the ever so attentive staff members are a delight.
投稿日 2013年9月9日

Stephanie B.・アメリカ合衆国
ビジネス
2013年8月 | 4泊滞在
Historical hotel in the heart of Surabaya
Clean room, beautiful gardens, internet available
My stay was very nice. I booked at short notice and my room was ready on arrival. Fast check-in, friendly staff and a good breakfast. Would stay here again.
投稿日 2013年9月8日

Tzu-Lan, K.・台湾
1人旅
2013年8月 | 1泊滞在
The room is very comfortable
The bed is very comfortable, the staff is very friendly, the atmosphere is very relaxing
The carpet in the room was not clean, I got 15 bugbites all over my legs after I showered, and I requested to change a room. Fromt dest helped me to change the room, however, the new room's carpet still not very clean. Obviously, they need to replace new carpet in all rooms. otherwise, I dont see any 5 star hotel quality.
投稿日 2013年9月1日

CHEN N.・マレーシア
カップル
2013年8月 | 1泊滞在
Hidden Gem in Surabaya
It's a historical building with garden surround, you may not know from the outside, but it's a different world for inside.
Comfortable bed, nice garden view with old trees planted. Free Wifi; but each password only allow access of one device, kind of troublesome. Go Jacuzzi in the morning, you can own the entire tub. Breakfast with variety of choices, just lack of my favorite - yogurt. Overall, it's a good hotel with attentive staff all around.
投稿日 2013年9月1日

dr J.・タイ
カップル
2013年8月 | 1泊滞在
Historic 5 star lives up to reputation
Design, ambience, relaxing
投稿日 2013年8月30日

Yandi T.・インドネシア
小さなお子様連れの家族旅行
2013年8月 | 1泊滞在
amazing pool room
cake, pool and garden
the room is very clean and large, my room connecting to pool. pool very small. nice garden but many mosquito.
投稿日 2013年8月28日

Shirin R.・オランダ
カップル
2013年8月 | 1泊滞在
Comfortable, centrally situated
Comfortable surroundings, beautiful gardens, historic, well-kept building
Very relaxing and comfortable. Great historic building. Good airport shuttle
投稿日 2013年8月27日

Angela Y.・ドイツ
小さなお子様連れの家族旅行
2013年8月 | 1泊滞在
luxury and comfortable
historical building, luxury and excellent food and service
Historical building, luxurious and large rooms, big bathrooms, lovely gardens. Excellent breakfast choise. All round excellent
投稿日 2013年8月27日