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グランド ハイヤット ホテル マカオ ホテル (Grand Hyatt Macau Hotel)

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非常に満足 8.7
くちコミ全949件の総評

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非常に満足



くちコミ949件
  • 施設の状態/清潔さ 9.4
  • 施設・設備 9.0
  • ロケーション 8.5
  • お部屋の快適さ 8.9
  • スタッフの対応 9.2
  • サービスに対する料金 8.3
  • お食事 8.0
並び替え

Heidi L.・香港
カップル
2013年8月 | 1泊滞在
Attentive staff, but not good enough.
Comfortable room, Attentive staff, good location
Stayed in this hotel 2 years ago and it was a fantastic experience, so decided to go back again. Unfortunately the experience is quite different this time. I tried to book the mother-to-be spa, but apparently they are not license for that. The issue has been reflected to the manager and he understood and promised to change all their spa menu as well as the online menu. He also offered something as an compensation. Coffee and juice bar is actually located in the middle of the breakfast dining area. We had noticed that the staff using the same towel to clean the kitchen table as well as the milk steamer of the coffee machine. Also, the staff were trying to use the milk steamer while it was doing the self-cleaning spray. That was quite disguising when all that cleansing liquid went into that coffee and they still served to the client.
投稿日 2013年9月2日

WAIPING W.・香港
小さなお子様連れの家族旅行
2012年12月 | 2泊滞在
Convenient
Very friendly staff, Spacious Room, Modern Hotel
Shopping Arcade is just at G/F of hotel. Lobby is spacious. Check-in and Check-out are efficient.
投稿日 2013年8月30日

XIE G.・中国
1人旅
2013年8月 | 2泊滞在
a great city hotel for short stay
nice room, nice food, good service
It's a nice modern hotel with convenient neighbourhood.
投稿日 2013年8月26日

Vivien L.・マレーシア
ビジネス
2013年6月 | 3泊滞在
fantastic
food, restaurant and location
投稿日 2013年8月26日

Chan R.・中国
カップル
2013年8月 | 1泊滞在
Unfogettable
Aroma throughtout the hotel, Professional and nice staff, Clean and orangise hotel room
Grand Hyatt always keep their professional. Such as staff, room design, compliment, fitness center, swimming pool, food etc...
投稿日 2013年8月23日

Anita C.・香港
大きなお子様連れの家族旅行
2013年8月 | 1泊滞在
It's quite a good hotel, the rooms are comfortable
Room big, staff are kind and convenient
If just want to complain was the in rooms drinks in fridge , They are not fully put all the drinks here, As after I check then call the housekeeper to put back for me, Otherwise they will think I got then charge, Also the tea bag even open it and left the bag here, The housekeeper didn't know that, I thought if need to improve maybe the housekeeper work, thanks
投稿日 2013年8月22日

ling D.・シンガポール
カップル
2013年8月 | 1泊滞在
Great hotel in a great location
Large room, luxury feel, friendly staff
Hotel is centrally located, just a short walk to Venetian shopping centre, nicely decorated, a superb hotel
投稿日 2013年8月20日

Kwang N.・シンガポール
小さなお子様連れの家族旅行
2013年8月 | 1泊滞在
Impeccable customer service from the staff!
1. Customer Service
投稿日 2013年8月18日

Issinee V.・タイ
グループ
2013年8月 | 2泊滞在
good
the size of the rooms.
Nice service and very comfortable room. close to the airport.
投稿日 2013年8月16日

Shen P.・シンガポール
カップル
2013年8月 | 2泊滞在
wonderful and luxurious
great staff, free transport, excellent service
投稿日 2013年8月16日