グランド パーク シティ ホール ホテル (Grand Park City Hall Hotel)

10 Coleman Street, マリーナベイ, シンガポール, シンガポール - Show map

すごく良い 7.8



  • 施設の状態/清潔さ 7.8
  • 施設・設備 6.8
  • ロケーション 8.6
  • お部屋の快適さ 7.8
  • スタッフの対応 7.9
  • サービスに対する料金 7.4
  • お食事 7.2

Brent W.
Very average experience
Breakfast, location, leaving.
After spending 3 weeks in Vietnam with beaut hotels and very friendly people,it was disappointing to arrive at a hotel in Singapore, lift our own bags from Taxis, Wait from 330pm till 5pm for our room and then when my wife was given the key she had no help in taking our luggage to our room. Our room had dry but rotten carpet and smelt "real bad". A leak looked to have been repaired but no carpet replacement. To be fair when our door key stopped working on the last day, the person who came to fix it was very apologetic and gave us a free drink and an scented machine to help with the smell. Please note I complain very little, but feel this time its worthy of it.

Lai Y.
Convenient location, bad rooms
The hotel is in an excellent location. Within 15 mins wall to Clark Quay, the Merlion, China Town, etc. The staffs are very helpful.
The hotel has a serious hygiene problem. The room has a bad mold smell, which cannot be covered by any air purifier. The wall, bedding sheet, pillows, and even bath robes feel wet. Dust can be easily found from every corner of the room, washroom, and desk. Moss is found on the wall when you look outside the windows. And blah blah blah....etc. Imagine yourself please. The staffs are friendly and helpful though. If you must stay in this hotel, please only consider the Crystal Club floor!!

Narawit T.
One of the best hotel in Singapore
Staff, Location, Comfort
It was fantastic, me and my girlfriend liked the hotel so much, it was clean, decorated in modern style. The location was good, only 150-200 meters away from the city hall station (give me great excess to others major travel sites such as Merlion park, Orchard st., Clarke Quay). The staff performance was outstanding, friendly smiles and atmosphere. We also get a double upgrade, from Superior room to Club room. In additional, we also get late check-out at 14:00 pm., all of that free of charge!

Sang P.
Definitely a 3 star hotel
Nothing good about this hotel honestly. You can hear other rooms, it smells, my co-worker found a cockroach.

Chi L.
Hotel save money, no slipper change everyday
No Slipper change everyday!!

Soyul Y.
not the best place
location was great
place is too old. would choose other place

Darren C.
one night stay
club lounge, lobby, area

Poh L.
Noisy Club Floor & Poor service
Location, clean and parking
Booked a club room. I check in with the lobby reception and she told me i will be sent to the 10th floor for Club floor check in. Then i was standing at the lobby waiting to be sent up. I stand there for 15mins and nobody is free to escort me to the lift. When the guy is finally available he thought i was waiting for a cab. Taken by surprise the internal communication of the hotel staffs. I join the evening cocktail at the Club floor and there is some sort of meetings or events just ended and the club floor is so noisy with the event crowd. In addition there are kids making noise and dirty the seat. Basically there is not enough table for own hotel guests. I just have a quick bite and left as i cannot even make any phone calls to my business associate in such noisy environment. Is my first time ever encounter such noisy Club floor. I rate this hotel club floor as the worst i ever been. In addition is surprise that a 5star hotel does not even offer decaffeinated coffee. The staying is fine except all these that has been shared above.

Melvyn R.
Good location near City Hall LRT
Location, Price, Location
Convienient to reach by LRT from airport - and in fact underground mall has now been extended so you can nearly reach the hotel without going outside into the heat, rain etc at all. Check-in was efficient, double room was nice - revamped since previous visit several years ago. Aircon flexible, bed comfy (but fixed bedside light on RHS controlled from LHS of bed - annoying if you are on RHS and partner is asleep as you have to get up to switch off the light !). Pool is quite small - not recommended if that is a major reason for staying. Didn't eat in the hotel (hence 3 rating) but bar had happy hour prices from 5-9pm. Knocked off one star for location as hotel is situated in side lane with main entrance that looks at loading bays, Chinese shrines, staff taking smoke breaks etc of building opposite. Good location with close proximity to City Hall LRT - hotel is good as a base to visit Singapore but not so good if you just want to stay in the hotel.

Abdul S.
Value for money
The staff Aini & Nsna wss very friendly snd helpfull. But if yhe hotrl hold Hslal certify it would be great