Firstly, thank you for choosing to stay at Alfresco Phuket Hotel. We are pleased to hear that your found our location good and our Thai staff helpful.
We want to clarify that we did take your concerns about the shower and water seriously, but regarding the water, this is controlled by the town, not by the hotel. We notified the town, but could not have the issues resolved immediately. We appreciate your understanding on this matter, and hope to welcome you back again.
Staff of Alfresco Phuket Hotel