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非常に満足 8.7
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非常に満足



くちコミ1163件
  • 施設の状態/清潔さ 9.2
  • 施設・設備 9.1
  • ロケーション 8.2
  • お部屋の快適さ 9.0
  • スタッフの対応 9.0
  • サービスに対する料金 8.5
  • お食事 8.5

HE O.
韓国
2012年1月2日
close to beach, Great room, Creative design
nice and creative interior, good service
close to beach, Great room, Clerks were very kind. The garden was great and made a good view. it was interesting that you need to take a kind of small cart from the lobby to your room. the interior design was unique and awesome! I'd really recommend this hotel. my room type was Private Pool Pavilions

Michelle B.
マレーシア
2011年12月31日
Lovely large hotel with not much happening
Beautiful grounds
Rooms are far from hotel lobby, loved the little village at the back of the hotel. Went to the Thai Restaurant - very weird dark lighting in the restaurant making it very difficult to read the menu and see what you are eating.

Mark B.
オーストラリア
2011年12月31日
Fantastic Hotel and Staff and service where superb
Pools Service bars and restaurants staff
A wonderful place to stay where I will be returning. Highly recommended

wendy W.
イギリス
2011年12月31日
Lovely hotel but room for improvement
Decor
We loved the decor of the hotel, the rooms, restaurants and around the hotel had a constant theme - Tin Mine. This made the hotel very special and stood out from other hotels. The Private Pool Pavilion wasn't as private as we would have liked. It's attached to other rooms, the pool was in a garden area/ terrace at the back with a wall on either side. However, if you tried you could look over the wall and see your neighbourgh. Main pool was always busy, there were loads of kids around. There are 2 other adult pools, they looked like a relaxing place to hang out. Buffet breakfast was average, they should improve on the variety. Though there are a few restaurants at the hotels, there are plenty more outside the resort within mins walking distant, so very convenient. Spa facility was v good, again loved the decor. We had an incident during our stay. Their senior staff could improve on handling as they seemed very green and didn't know what to do. Cleaning/waiters/reception staff were all very friendly and helpful. V close to the airport, it's like 5 mins on the taxi, but taxi still charged us 200 B. Don't worry, you can't hear the noisy planes etc. Beach is v close, just outside the hotel. It's long and if you walked along you can get away from the crowd.

Maria H.
イギリス
2011年12月29日
Nice hotel but customer care let us down
Lovely room, very god facilities
All in all the hotel is very nice and we especially enjoyed the adult only pools. Room was of a very high standard and the decor through out the hotel was quite unusual and funky. Location was nothing special, beach was nice enough but a bit of a let down, it was however very close to the airport (literally a few minutes drive away) We stayed over the Christmas weekend and were very disappointed that the resort did not advertise it's festive events on its website in advance. This meant that by the time we found out about what was organised (i.e. when we arrived), pretty much everything was already booked up. No Christmas turkey for us then. The food was generally very nice and for the first few days we both really enjoyed it. But as a Christmas day present I was given a rather nasty case of food poisoning from the main restaurant. We were then forced to miss our early morning flight home and book another later flight in the hope that I'd be in a better state by then. We both found that the staff genuinely did not know what to do in this situation. They literally just smiled at my husband and I when we explained the situation. They would not allow a late check out as the hotel was fully booked, neither was I offered anywhere else to rest. I did not recieve an apology and the only place I could lie down in the shade that was in close proximity to a bathroom was in the lobby. My husband had to go out to the local shop to buy water for me, I had no offer of a doctor, a cold towel or well...anything. Indeed, it wasn't until we'd been in the lobby 5 hours and were nearly due to leave, did one member of staff actually asked if I was ok and whether I'd like to move into an air conditioned room. Needless to say, we were both extreamely glad to leave. So all in all, our experience started out really well, but went very sour. We won't be returning.

He Y.
シンガポール
2011年12月22日
lovely hotel
the view...
too much mosqitoe... bitten all over... and too many stairs... i have to carry the pram and my 10 months old son up and down... too tiring for me and my hubby but good for my son... he is like a king sitting the pram... the stalls by the beach closed too early...

Emma C.
オーストラリア
2011年12月20日
Nice and quiet
Pool villas and village out te front
stayed in a pool villa for our honeymoon, room was lovely, had a big outdoor bathtub, dining area and deckchairs (although it didnt get any direct sunlight) ... very quiet and great or unwinding. there was also a lot of local restaurants and bars out the front which were nice.

Lars S.
デンマーク
2011年12月19日
Once again - Best Hotel in Phuket
Everything from top and down to smallest details is 5*
We had 4 wonderfull days and therafter we stayed at other 3 hotels but where all the time missing Indigo Pearl.

Alex P.
イギリス
2011年12月19日
What an amazing hotel
The Tin Mine theme is really interesting and its location next to the beach and the airport are perfect
We had a fantastic stay at the Indigo Pearl and will definitely return. The rooms are stunning and most of them have been arranged in such a way that the vegetation blocks view of other rooms. The complementary activities at the sports centre were great too. Finally, the beach is fantastic and there are loads of cafes for lunch and dinner if you don't want to eat in the hotel

Luke D.
オーストラリア
2011年12月15日
The most amazing hotel experience I have ever had
Amazing facilities, incredible attention to detail, awesome service, fantastic relaxed location
We initially selected this hotel as it was close to the airport and we just wanted a few days to readjust and get ready for our holiday. By the end of the first day we decided to extend for an additional three days because we loved it so much - we also cam back on the way home. All meals were fantastic, the service was great, a lot to see and do, the pool bar was great. There are just so many features at this resort it really was something else!