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非常に満足 8.4
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非常に満足



くちコミ1042件
  • 施設の状態/清潔さ 8.3
  • 施設・設備 7.7
  • ロケーション 8.9
  • お部屋の快適さ 8.5
  • スタッフの対応 8.6
  • サービスに対する料金 8.7
  • お食事 7.5

Jew L.・マレーシア
小さなお子様連れの家族旅行
2013年11月 | 2泊滞在
Comfortable, easy to get around
Location, price, very friendly staff
投稿日 2014年3月8日

Leszek W.・ポーランド
大きなお子様連れの家族旅行
2014年2月 | 2泊滞在
it was very good in this Yeahr in Hanoi
Good accomodation. change money at reception
We had a familly room with'out window, but it is normally in the Old Town. Staff very friendly, but only for or five tables onfor the brekfast
投稿日 2014年3月3日

Jason S.・イギリス
カップル
2014年2月 | 2泊滞在
Excellent value
Location, comfort, price
Excellent. Comfy, warm and lovely breakfast. Bargain
投稿日 2014年3月2日

Brett A.・オーストラリア
グループ
2014年1月 | 5泊滞在
Amazing service and great hotel
Front desk staff, clean, affordable
This hotel was reasonably priced with clean and well kept rooms. Had everything you needed including a laptop in the room and good showers. I had read reviews about "Ben" on the front desk and his exceptional service. I can confirm this and can't thank him enough for the changes he suggested in our travels and the arrangements he made for us. Booked everything an organised a trip to halong bay and sapa and even had a staff member escort us to the train to sapa and met us personally when we came back to ensure we made our tight flight. He was great. Ye other stag were also all friendly and kind, from the smile of the doorman everytime to the professionalism of the cleaner. I would recommend. Close to all shopping and the lakes and other attractions are a 2/3$ taxi away
投稿日 2014年2月14日

KIN L.・シンガポール
カップル
2014年2月 | 4泊滞在
Nice and comfortable stay at the Hotel
Centrally located, friendly and helpful staff, comfortable place to stay
Great and comfortable stay at the hotel. Hotel is located near the Hoan Kiem Lake. Left and right of the Hotel have cafes and street food to eat and drink. Further down the road there is a big supermarket to get some groceries, wine, snacks etc etc. Fantastic location.
投稿日 2014年2月13日

EDA G.・フィリピン
小さなお子様連れの家族旅行
2013年12月 | 3泊滞在
crazzy experience
large rooms, big beds, clean
First of all, out of the 3 nights we reserved for, we only got to stay here for one night because they overbooked so they let us stay in 3 different hotels which was quite a hassle. Second, we requested for the airport pick up and they didn't inform the driver that we should be sent to another hotel. The driver took off and we had to get the cab ourselves and because of heavy traffic, the cab driver asked us to walk to the hotel with our suitcases which was still quite far and it was scary for no one spoke English. We would have appreciated it if one of the hotel staff accompanied us to make sure we get to the other hotel. And then, we thought everything was settled for our 2nd night however, there was a miscommunication and they apologised because of lack of understanding of English of their staff. They put us on a hotel closer than the first one. We appreciated the manager though for apologising and accommodating our request for free airport transfer. We just hope this will not happen to anyone else... Especially that we paid for a booking fee. anyway, if you do not experience this, good for you. We liked the hotel for having the Family Rooms that can accommodate 4 people in each room. The breakfast place is quite small and food choices were not that much. It was good enough though.
投稿日 2014年2月12日

Liang W.・マレーシア
カップル
2014年1月 | 1泊滞在
Wonderful
Attentive and friendly staffs, good mix of local and western breakfast spread, and good location.
- staff were friendly, knowledgeable and attentive - ask for Ben and Bob. - good breakfast spread with sufficient amount for everyone. has got egg station and noodles prepared upon request. - good location - near to eateries, and shops.
投稿日 2014年2月7日

Ting L.・香港
グループ
2014年2月 | 2泊滞在
Small,cozy and friendly staff
Friendly staff, cozy and comfortable room, easily accessible to attractions
Have a great stay in this hotel. Staff are helpful and friendly. There are variety of food provided in breakfast. Clean and comfortable room.
投稿日 2014年2月6日

Yuen C.・香港
1人旅
2014年1月 | 1泊滞在
It is a city hotel which is centralled located.
Location, convenient for sightseeing, clean
It is good for short stay. The room is clean and tidy.
投稿日 2014年2月6日

Ting L.・香港
グループ
2014年1月 | 1泊滞在
Small,cozy room with friendly staff
Frieny and helpful staff.Cozy and comfortable room.Clran and tidy.
We had a great stay at this hotel.Centrally located in the Old Quarter area and other sightseeing attractions.We would like to give the appreciations to the hotel staff,especially Hyu for his help.Also,it was good to see every staff always have smile on their faces.
投稿日 2014年2月5日