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最高! 9.2
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最高!



くちコミ543件
  • 施設の状態/清潔さ 9.4
  • 施設・設備 9.1
  • ロケーション 9.5
  • お部屋の快適さ 9.2
  • スタッフの対応 9.4
  • サービスに対する料金 9.2
  • お食事 8.8

Kay L.・シンガポール
大きなお子様連れの家族旅行
2014年11月 | 4泊滞在
recent stay at Essence Hotel at Hanoi
1. Staff: pleasant, helpful, smiling (counter, restarurant and even hotel drivers)
◇投稿日 2014年12月5日◇

Jonathan C.・イギリス
カップル
2014年8月 | 2泊滞在
Amazing food
Restaurant, location, staff
I had a lovely stay at the essense! The restaurant is one of the top rated ones in the area so was nice to stay somewhere with a lovely restaurant. the location and room was brill! Only tip is to ask for a room on a high floor maybe at the back of the hotel as I had a room on floor one over looking the street and it was quite noisy at night and in the early morning.
◇投稿日 2014年12月5日◇

Allan M.・カナダ
ビジネス
2014年11月 | 5泊滞在
Great People in the heart of old quarter
Friendly helpful staff, excellant location and great value.
The staff went out of their way to help me with whatever request I had. The service and food was better than many 5 star rated hotels that I have stayed at in the past. I have no hesitation about recommending rhis hotel. Job well done, thank you for the great service.
◇投稿日 2014年12月3日◇

phyllis C.・アメリカ合衆国
カップル
2014年11月 | 2泊滞在
Decent hotel
Reception. Held our luggage while we went on our Haloing Bay Cruise. Sweet hotel employees.
Our stay was fine however not as good as we expected. ( The reviews were fantastic) we found the hotel very average. After we returned from our cruise, we were put in a room on the top floor and had to walk up a flight of stairs to get yo our room. I explained to the desk that I am moderately handicapped and they ignored this fact. We had made our reservations several day in advance and they told us that we could either take the top floor room or move us to their sister hotel ( attached and next door). The sister hotel is old and dark and we made our reservation for "The Essence Hotel, not the one next door. We were told essentially take it or leave it and they were fully booked. Will not return to this hotel again.
◇投稿日 2014年12月1日◇

Wee C.・シンガポール
大きなお子様連れの家族旅行
2014年11月 | 2泊滞在
Very Pleasant Stay
Location is good, right at the heart of the old quarter where the action is. Staff is very friendly, helpful and polite. Food is very good.
◇投稿日 2014年11月29日◇

Susan G.・オーストラリア
カップル
2014年11月 | 2泊滞在
Great stay
The staff. The location. The staff
I
◇投稿日 2014年11月24日◇

Lam Y.・マレーシア
グループ
2014年11月 | 3泊滞在
nice hotel
food, service, cleanliness
good
◇投稿日 2014年11月23日◇

Sara C.・イギリス
1人旅
2014年11月 | 1泊滞在
Best service I've ever experienced at a hotel
service, location, breakfast
From the minute I arrived to the minute I left, the service was absolutely impeccable and that makes such a huge difference when you're staying in a new city. Nothing was too much for them and even though we were extremely late for breakfast one day, they were happy to oblige. They helped book a great trip out to Halong Bay (with Greyline Cruises) which was very enjoyable. Great location right in the old quarter, and a buzzing street at the weekend. (If you're staying at the weekend, you might want to ask for a room at the back away from the street as it can be quite noisy up til around 11pm).
◇投稿日 2014年11月20日◇

Priscila S.・ブラジル
カップル
2014年11月 | 1泊滞在
Excellent stay, the most supportive staff
Staff well trained and supportive, good location, great restaurant
◇投稿日 2014年11月13日◇

Priscila S.・ブラジル
カップル
2014年11月 | 1泊滞在
Excellent deal
The best possible location right at the heart of the Old Quarter, good comfort and very polite and prestative staff.
◇投稿日 2014年11月11日◇