arrow-up-icon
ホテル情報に戻る

最新のくちコミ

旅行タイプごとに表示
全くちコミ (526)

ビジネス (47)

カップル (286)

1人旅 (82)

小さなお子様連れの家族旅行 (23)

大きなお子様連れの家族旅行 (47)

グループ (41)

最高!
9.2
くちコミ526件
ホテルの状態/清潔さ
9.4
施設・設備
9.7
ロケーション
9.5
お部屋の快適さ
9.2
スタッフの対応
9.4
サービスに対する料金
9.2
お食事
8.8

9.7 Shahrizal S.
Singapore
2014年9月29日
Superb location and great staff
Fantastic Staff, Great location and very clean huge room
A great welcoming smile by the staffs who are always ready to provide assistance. Great big, comfortable and clean room.

6 RISHAD I.
Sri Lanka
2014年9月14日
Pleasant
Ideal for tourists. Cars can't enter most of the time
Pleasant hotel and halal food nearby.

10 james O.
United Kingdom
2014年9月15日
Wouldn't stay anywhere else
Staff, food, room
The essence hanoi and the essence oriental are next door to each other and share the same restaurant. We only stayed in the hanoi but We enjoyed it so much that we returned for the last leg of our trip. The service is second to none. They give you the personal touch unlike larger hotels. The restaurant is also very good. Breakfast is always plentiful no matter whAt time you go down. I'm sure they would be embarrassed if the food had run down to a few scraps like in European hotels. First room we had didn't have a window but that didn't bother me to much as we didn't spend much time in the room but it wasn't dark and dingy like someone said on TA you just turn the lights on and hey presto it's the same as the other rooms. Price does reflect this but you get the same service. However on our return leg I didn't book a room with window and when we arrived they had very kindly upgraded us to a junior suite. It's nice to have natural light but don't expect a view, you are in an old city where space is of a premium. I can't recommend this little hotel highly enough and I would challenge anyone to not have a good stay here.

10 Andrew J.
United Kingdom
2014年9月15日
Excellent stay
Room comfort food and staff
Enjoyed my stay the staff very friendly and helpful the food was of a high standard and woul stay here again. Would also recommend to friends and family

10 Mobolaji S.
United Kingdom
2014年9月9日
Stay Here
Room, Location, Staff
Modern Great quality rooms, unbeatable location, Truelly Outsanding Staff

9.7 Ayesha B.
United Kingdom
2014年9月7日
Little gem. Great value. Very central
1. Location, 2. Overall standard, 3. Value for money
This hotel was quite simply superb. I haven't stayed in many better places for the money. It is very centrally located, bang in the heart of the old quarter. The rooms were very clean and nicely done. The bathroom, in particular, was very nice. We didn't have dinner in the hotel, but the breakfast was excellent and included in the price. The staff were also very friendly, helpful and knowledgeable about things to do in hanoi. They were maybe a little "too keen", but I guess most people would be happy with that - we're just miserable Brits! If you really hate noise of any kind (we were fine), then maybe ask for a room that doesn't overlook the road. Next time we go back to Hanoi, if the price is still competitive, we won't hesitate to stay there again.

10 Sim N.
Malaysia
2014年9月5日
Good Value for Money
Staff, Cleanliness, Location
Attentive, polite and helpful staff with good language skills. Nice stay.

10 Yan Y.
Singapore
2014年9月14日
Best Hotel experience EVER!
Friendly/helpful staffs, Location and beautiful rooms and bathrooms!
I was traveling with 2 of my friends and all of us agreed that we had the best hotel experience ever! Firstly, the location was wonderful. Smack right in the central of Old Quarters with popular drinking places just a few steps away. The entrance is of level grounds and therefore we are spare dragging heavy bags up flights of stair. We had an exceptional welcome from the Staff on duty, Jane and Steven. At first we were puzzled as we were brought to the restaurant instead of ding registration. Then we were pleasantly delighted to be served glasses of delicious passion fruit juice while our passports were collected for registration at the front desk. Then Jane appeared with a map of Hanoi and proceed to gave us a warm welcome and a brief but informative orientation of Hanoi. She gave us good advise as to where to eat, to visit and also importantly safety precautions. Then we reached the beautiful room with rose petals scattered on the beds - even the extra sleeper unit we requested! We had the free fruits and coffee in the room before going to the Foot-on-Food Tour arranged by the hotel - exceptional tour and a must have experience in Hanoi! Our second stay after Halong Bay was wonderful too. No registration was needed, we were addressed by name and whisked off to our room without a hitched. We also had a great experience with the SPA and with their Manager Ms Suzie. She is very helpful and recommended the wonderful Voi Tea served in the SPA. OVerall, we will surely choose Essence Hotel if we vist Hanoi again.

6.3 Ngoc L.
Vietnam
2014年9月19日
Good location
Convinent,clean,friendly
Good

9.3 Christopher C.
United States of America
2014年8月31日
Great service and location.
Helpful staff.
Good time in a chaotic city. Helpful staff with restaurant recommendations, trips, and SIM cards.