They gave us a lot of patient , especially last time they help us for translated to vietnamese people
2013年8月 | 2泊滞在
“Clean room but twin bed joined together uncomfort ”
Location, clean, bathroom.
Room is very nice for its great value but the twin beds were put together and made to look
as if its 1 King size bed so the middle was the bed frames that was hard to sleep on.
2013年8月 | 2泊滞在
“Great location, big room and very friendly staff”
Staff were always there to answer any questions. The room was very big even we had 4 people. We can just walk few minutes to arrived at the centre area for shopping.
All staff were very good and friendly. They will answer all of our questions with their smile.
The room was very big (room 301) that we can open 4 luggages at the same time. However, the air-con was a bit hot and not strong enough. Also, the room missed a pillow and the hotel said they had no more spare pillow for us. One of us slept with no pillow in first night and that was bad. It may be acceptable for youngsters but it would not be okay for elder people sleeping with no pillow. What's more, the room was a bit dim.
The location of the hotel was very great. When we were shopping around Hoan Kiem Lake, we can go back the hotel to drop down our things anytime and go out again. Living in this hotel can allow us to go out for dining and shopping at night.
2013年8月 | 4泊滞在
“The most friendliest staff ”
location,friendly staff and food
very satisfactory.Although the hotel was a fairly small one,it had all required facilities and the staff were willing to help the guests at all times.However the wifi strength needs to improve.
2013年8月 | 1泊滞在
“it was ok, not the best hotel.”
it was cheap. ok location. not terrible
it was ok. it was a cheaper hotel. everything felt a little old and tired. not the best.
2013年8月 | 6泊滞在
“Nice little hotel, great staff, and cost effective”
the staff, the location and the breakfast
Nice spot just at the outside of the old quarters. 2 minute walk to the lake. Wifi throughout and the breakfast had a great spread. Now comes the room for improvement. Room has a 2 person spa (nice) but no shower. Room had 2 TVs with one remote that would control both (annoying). Water leak in the roof (Chinese water torture). Room had a new desktop computer which wouldn't connect to the internet (useless). Aside from that, it was a great place to stay and would stay again.
2013年7月 | 3泊滞在
“Nice hotel close to centre of Hanoi”
Friendly staff, clean comfortable room
Good hotel at which to stay near the centre of Hanoi, convenient for shopping and eating.
2013年8月 | 3泊滞在
“Ok, bathroom and breakfast not good.”
Wifi, central, potential
Final nights in Hanoi brought is to this hotel. The check in was quick despite the staff trying to sell us day trips and excursions. We were meant to have a free upgrade, but I am not sure we got it- no free daily fruit as promised! The room was ok, clean sheets, but the bathroom was tired and leaking. A panel over the bath had obviously been removed and the replacement was too small and badly painted over the mould. The leak from the ceiling was fixed whilst we were out, but the mould on the curtain and tiles was not good. Again as a tallish person (5'9'') it was a small space to shower in.
The breakfast was poor, nothing was that nice and we didn't realise there was coffee and tea until the second day- the staff don't speak to you.
We stayed in another hotel in Hanoi during our trip which was cheaper and of a much higher standard- I wish we had gone back there.
2013年7月 | 2泊滞在
Close to many attractions
2013年7月 | 3泊滞在
“comfortable and clean, centrally located”
clean confortable nice staff
great hotel in Hanoi central, nice staff very helpful! :-)