最高! 9.2
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最高!



クチコミ752件
  • 施設の状態/清潔さ 9.4
  • 施設・設備 8.5
  • ロケーション 9.5
  • お部屋の快適さ 9.3
  • スタッフの対応 9.4
  • サービスに対する料金 9.3
  • お食事 8.5
並び替え

HYUNJIN 韓国
ビジネス
スーペリア
2016年4月 | 2泊滞在
The service is just amazing!
Fully satisfied with wonderful services and really appreciated with all their support especially during pouring time! Thanks again!
◇投稿日 2016年4月8日◇

Mei マレーシア
1人旅
ジュニアスイート(バルコニー付き)
2016年3月 | 3泊滞在
Great boutique hotel!
I stayed at this lovely hotel for 3 nights and it was great! The staff was very friendly and always willing to help out. The room was amazing and very clean. Location is in the old quarter and close to the lake. Highly recommended and I will definitely return to stay here again!
◇投稿日 2016年4月3日◇

Pinrada タイ
カップル
デラックス(バルコニー付き)
2016年1月 | 3泊滞在
Superb, staffs are extremely friendly and helpful. Recommend
Worth staying, good location, nice breakfast, clean and staffs are extremely friendly and helpful.
◇投稿日 2016年4月1日◇

Jue シンガポール
カップル
デラックス(バルコニー付き)
2016年3月 | 2泊滞在
Excellent location and service
Location, service, value for money
We had booked two nights stay with Meracus Hotel. On our first night, we arrived late at the hotel after our Sapa Express bus dropped us off a street away. The hotel is located near the Hoan Kiem lake. We had stayed in Hotel Meracus 2 during our previous trip to Hanoi and we were excited to experience Hotel Meracus on our second trip to Hanoi. Upon our arrival, we were informed that the previous guest occupying our room had not checked out as he was hospitalized due to food poisoning. As there were no other available rooms in the hotel, they arranged for us to spend the night at a neighbouring boutique hotel, HM Boutique Hotel, just a couple of steps away on the same street. We were disappointed but we were promised a free upgrade to the junior suite at Meracus Hotel for our second night. Next morning, Meracus Hotel called us promptly to inform us that our room was ready for check in whenever we were ready. We had breakfast at HM Boutique Hotel (which wasn't good) before moving over. On arrival, the hotel staff took time to explain the surrounding to us (including providing a map). There were rose petals laid out on our bed, as well as in the bathroom sink. The junior suite was spacious and we had a large balcony to ourselves. The hotel also provided a laptop for usage during our stay. However, it was quite useless as the internet connectivity was poor (wifi works better on the phone). Hot water for the shower takes some time to warm up. We had arranged airport transfer with the hotel for our return flight (400k vnd). As we had to leave the hotel very early in the morning, the hotel packed breakfast for us for our journey. Overall, we had a very pleasant experience during our stay in Hotel Meracus. Slightly wished that we didn't have to be moved to another hotel but the circumstances were unfortunate. For the price of the hotel, can't be complaining much. Service was excellent and will definitely recommend this hotel.
◇投稿日 2016年3月29日◇

Leonie オーストラリア
カップル
ジュニアスイート(バルコニー付き)
2016年3月 | 2泊滞在
Beautiful room, terrace and friendly staff
The room was beautiful and the staff very accommodating and easy to converse.
◇投稿日 2016年3月29日◇

Leonie オーストラリア
カップル
スーペリア
2016年3月 | 1泊滞在
Excellent room and service
The room was beautiful and the staff very accommodating and easy to converse.
◇投稿日 2016年3月29日◇

Virginia オーストラリア
カップル
デラックス ダブルまたはツインルーム
2016年3月 | 2泊滞在
A great place to stay all round
Staff, location a
◇投稿日 2016年3月21日◇

thanasit タイ
カップル
スーペリア
2016年3月 | 1泊滞在
Nice staff and worm welcome
Superb, Excellent Services mind , Recommended
Very Good
◇投稿日 2016年3月13日◇

Clifford イギリス
1人旅
デラックス(バルコニー付き)
2016年2月 | 4泊滞在
Great staff, location, lovely rooms
The hotel is located a few minutes from Hoan Kiem Lake as well as the Old Quarter - the staff are very helpful, the rooms are lovely and the breakfast is very nice - I thoroughly recommend this hotel.
◇投稿日 2016年3月7日◇

Ee-Lyn オーストラリア
カップル
スーペリア
2016年2月 | 5泊滞在
Amazing!
Exceptional customer service; Location; Breakfast
5 star quality hotel. We can't fault this hotel. Amazing.
◇投稿日 2016年3月2日◇


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