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非常に満足 8.1
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くちコミ763件
  • 施設の状態/清潔さ 8.2
  • 施設・設備 7.1
  • ロケーション 8.0
  • お部屋の快適さ 8.2
  • スタッフの対応 8.4
  • サービスに対する料金 8.4
  • お食事 7.2

maharani P.・インドネシア
グループ
2015年7月 | 1泊滞在
More than my expectations
Clean room, good location, nice staff
I would love to recommend this hotel. We book deluxe twin bed plus extra bed for 3 persons and we got upgrade room to family room 1 double bed plus 1 single bed with a nice clean room. When we arrived the hotel the staff also welcomed us nicely and they explained what's the city attractions and restaurants. The location also quite near hoan kiem lake around 10 mins by walk to hoan kiem lake.
◇投稿日 2015年7月21日◇

Dennes V.・フィリピン
グループ
2015年7月 | 3泊滞在
more than a 3 star hotel!
friendly staff, quiet and clean
it was the best value for money. all the staff were friendly and helpful.
◇投稿日 2015年7月16日◇

Thi V.・ベトナム
カップル
2015年7月 | 2泊滞在
Not well prepared room
Lobby,
The room was too small, smells damp. The television was not good and the control didn't have battery. The safe box was able to grab away. The bathroom was little with the door not able to close. The hotel should care more about quality of the room than try to sell their tour.
◇投稿日 2015年7月7日◇

chrisitne L.・フィリピン
グループ
2015年6月 | 1泊滞在
Exceptional staff
Very friendly and accomodating staff, good location, clean
My friends and I were very pleased with our stay in Serenity Hotel 2. The staff were very helpful and accomodating, check-in was fast even though we arrived at 1am, very reasonable price for a room for 3. The location was also okay, with bars and cafes a short walk away.
◇投稿日 2015年7月2日◇

Nicole F.・オーストラリア
グループ
2015年6月 | 1泊滞在
A hotel that really goes that extra step
The breakfast menu was outstanding, very quick and lots of things to choose from. The hotel staff were very very friendly too.
Our stay at the hotel was outstanding! It's not often you find hotel staff that will truly go out of their way to make you feel at home and wanted. Our flight was delayed by 3 hours, so we arrived at the hotel at 4.30am. W called the hotel staff prior to arriving about this delay, and were told that this was no issue. They stayed up for us, letting us in at 4.30. We initially booked 2 rooms, though they upgraded us to 3 rooms for free so we weren't so cramped for space. Breakfast was outstanding! The menu was very large and had many things to choose from. The time for the food to come out to the table after ordering was extremely fast as well, and tasted amazing. Overall this hotel exceeded all of my expectations and I will definitely recommend it to anyone again.
◇投稿日 2015年7月1日◇

Richard L.・オーストラリア
ビジネス
2015年3月 | 2泊滞在
Small good hotel to stay
Location, Staff, Clean
Good small hotel for those that want to stay centrally. Price is not bad for the room you get. thats all i can say.
◇投稿日 2015年6月16日◇

shofiq A.・イギリス
1人旅
2015年6月 | 1泊滞在
Good location but not the cleanest
Location
First room was missing a blind so the light from the wall way kept me up. Next room was better but overall the hotel wasn't very clean. It's seen better days. It's ok if you want to party in Hanoi and just crash out.
◇投稿日 2015年6月12日◇

Hai D.・ベトナム
カップル
2014年10月 | 1泊滞在
Hotel with the reasonable price
Reasonable price, very close to the center and friendly staff
I spent one night at the hotel. The hotel is very close to the center and completely worthy of the price of money
◇投稿日 2015年6月10日◇

Valerie L.・マレーシア
グループ
2015年5月 | 2泊滞在
NIce clean hotel
Location, hospitality and cleanliness
Great. A little bit of confusion with the name at first. Instead of Hanoi Serenity Hotel 2, it was Rising Dragon Hotel. Very helpful staff and warm welcoming. Very happy with the services.
◇投稿日 2015年6月9日◇

kirsten P.・カナダ
カップル
2015年5月 | 2泊滞在
Great Service
great service, good breakfast, location
Amazing service super friendly and helpful!
◇投稿日 2015年6月3日◇