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非常に満足 8.1
くちコミ全758件の総評

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くちコミ758件
  • 施設の状態/清潔さ 8.2
  • 施設・設備 7.1
  • ロケーション 8.0
  • お部屋の快適さ 8.2
  • スタッフの対応 8.4
  • サービスに対する料金 8.4
  • お食事 7.2
並び替え

Safura N.・マレーシア
1人旅
2014年4月 | 1泊滞在
Close to city
Close proximity to the city, main shops and restaurants
Comfortable and peaceful.
投稿日 2014年10月3日

Marco C.・オーストラリア
カップル
2014年9月 | 1泊滞在
Hanoi Serenity Hotel 2
staff and elevator
narrow dump area leaky aircon , faulty shower fixtures , dirty glasses , wont be back there again , 1 egg on a breadroll for brecky.
投稿日 2014年9月29日

Sven M.・オランダ
1人旅
2014年9月 | 2泊滞在
Okay, not great
location, staff, bathroom
投稿日 2014年9月27日

Jara J.・ドイツ
カップル
2014年9月 | 1泊滞在
Good value hotel
price, cleanliness, AC
The hotel room was very small but clean and comfortable. The staff let us check in early without charging, which was really good. Breakfast was OK and good it was included in the price, however the restaurant prices were far too high (~ 80.000 vnd for fried rice). Did Halong Bay tour (3d/2n) with the hotel. The tour was a bit pricy but worth it. The hotel stored our luggage the whole time.
投稿日 2014年9月24日

Xuan D.・ベトナム
ビジネス
2014年9月 | 2泊滞在
Excellent
Tidy,good service,funny staff
投稿日 2014年9月20日

Sek C.・シンガポール
1人旅
2014年9月 | 3泊滞在
value for money stay
wifi, attentive & helpful staff, clean room
投稿日 2014年9月16日

Nguyen T.・ベトナム
グループ
2014年9月 | 1泊滞在
Good a d clean
Clean, nice staff
I only stay here for only one night and i book the cheapest room for two so as usually they gave us the the 9fl, room is small but clean - its surprised me that room is clean even its small. The air condition and fidge good. Staff friendly - i will be back if have chance
投稿日 2014年9月15日

Anh P.・ベトナム
ビジネス
2014年9月 | 1泊滞在
Worth of what we paid.
staff is friendly, helpful..
Almost fine as we expected except room is quite old, bathroom is not comfortable...
投稿日 2014年9月13日

Keiko N.・日本
1人旅
2014年9月 | 5泊滞在
Extremely good place to stay in Hanoi
The staff, the price, the flexibility
I don't usually write reviews but this is worth one. The price is staggeringly low for the brilliant service you get. Attentive, friendly and flexible staff. Good breakfast. Fast internet. Satellite TV. High quality designer rooms, cleaned super fast everyday. One time they totally cleaned up my room in the 15 minutes I was downstairs having breakfast. Can't beat this place.
投稿日 2014年9月13日

Leah R.・アメリカ合衆国
1人旅
2014年8月 | 1泊滞在
Best bang for your buck in Hanoi!
staff, location, cleanliness
AMAZING! It was so refreshing staying at this hotel. I had arranged an airport pickup which arrived on-time. Then when I arrived at the hotel, I was greeted with fresh coffee or tea. They sat me down to do the paperwork while they sent someone up to make sure the room was nice and cool by the time I got up there. The staff spoke perfect english and they give you a map of the city and even tell you of where some good places to eat are. I had a friend I was meeting in Hanoi and even as a local she agreed with their recommendations. The only downside would be that you have to buy the water from the hotel (it's not complimentary), but it's only a $1 for a big bottle and given the condition of some of the other hotels I've stayed in, that is a VERY small price to pay. I enjoyed my stay so much that I booked another 3 nights at this hotel when I got back from Sapa. The location is great. Very close to everything and very walkable. I prefer to be near the nightlife but not so close that I can hear everything and not sleep. So, there are no pubs on this street, but down the street or around the corner we found more than enough places to toss back a few bevvies. I absolutely recommend this place.
投稿日 2014年9月10日