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非常に満足 8.1
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非常に満足



くちコミ757件
  • 施設の状態/清潔さ 8.2
  • 施設・設備 7.1
  • ロケーション 8.0
  • お部屋の快適さ 8.2
  • スタッフの対応 8.4
  • サービスに対する料金 8.4
  • お食事 7.2
並び替え

Jose I.・フィリピン
大きなお子様連れの家族旅行
2014年4月 | 4泊滞在
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.
投稿日 2014年6月4日

Thi L.・ベトナム
ビジネス
2014年3月 | 1泊滞在
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter
投稿日 2014年5月23日

Randhir P.・インド
カップル
2014年5月 | 2泊滞在
Comfortable, very friendly & helpful staff.
Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.
投稿日 2014年5月15日

Stephen D.・イギリス
カップル
2014年4月 | 9泊滞在
Great sharing life with the locals
Basic but more than comfortable room,excellent staff, great breakjfast
Would not hesitate in staying again, got exactly what we paid for, great stopping within the local community. walked out of the hotel front door and into local life. wonderful!
投稿日 2014年5月5日

victoria S.・イギリス
カップル
2014年4月 | 2泊滞在
excellent location, helpful and friendly staff
clean, central location, good value
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.
投稿日 2014年4月20日

Danny P.・マレーシア
カップル
2014年4月 | 1泊滞在
A mere okay hotel
Friendly staff, near to Hoan Kiem lake, strategically located
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.
投稿日 2014年4月16日

Grace B.・イギリス
ビジネス
2014年3月 | 3泊滞在
Excellent as always
size of room, location, staff
Stayed so many times before and always a pleasure. Nice little hotel and great staff
投稿日 2014年4月5日

SANJAY L.・インド
ビジネス
2014年1月 | 3泊滞在
good value for money
staff, location price
friendly staff, nice location clean room , we were upgraded to delux room that was very sweet of the staff there, as they were already very helpfull
投稿日 2014年2月20日

Ian D.・オーストラリア
1人旅
2014年1月 | 7泊滞在
I really enjoyed my stay .
The staff are so friendly and can speak many languages , my room was very comfortable , and the bed so nice it was hard to leave, for the great breakfast
My stay was great ,I would recommend this hotel to my friends. The reception was fantastic ,they were very attentive and always had a smile. My bed was wonderful and hard to leave . The breakfast menu was great and I think they did a wonderful job considering it was New year and they were a very helpful and friendly staff . I would be proud for them to work at a hotel I owned. I will definitely stay there next time I'm in Hanoi.
投稿日 2014年2月14日

Grace B.・イギリス
ビジネス
2014年1月 | 3泊滞在
Excellent as always
size of room, location, staff
As always a very pleasant and comfortable stay. The staff here are a delight. They are friendly cooperative and very helpful.
投稿日 2014年1月26日