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ホテル情報に戻る

ハノイ セレニティ ホテル 2 (Hanoi Serenity Hotel 2)

17 Nguyen Van To Street, オールド クォーター, ハノイ, ベトナム

非常に満足 8.1
くちコミ全742件の総評

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くちコミ742件
  • 施設の状態/清潔さ 8.2
  • 施設・設備 7.3
  • ロケーション 8.0
  • お部屋の快適さ 8.2
  • スタッフの対応 8.4
  • サービスに対する料金 8.4
  • お食事 7.2

HO P.
マレーシア
2013年11月14日
Good for Value
Clean , comfortable and Good Staff service
Eerly check out , so only received a simple breakfast. need improve it.

Wendy S.
オーストラリア
2013年11月13日
Memorable, fulfilling and excellent
Hoan, Nguyen, Anna
My stay at serenity was just that. The staff are incredible, there is nothing that they won't do for you. They are so accessible, friendly, kind and accommodating. I couldn't recommend this hotel highly enough. Although the hotel itself is exemplary, it's nothing compared to the incredible staff that are there for you every step of the way. Thank you especially to Hoan, you always greeted us with a welcoming smile and 'nothing is a problem' attitude. Thank you Hoan, your the best. Kind regards, Tracey

HO P.
マレーシア
2013年11月11日
Good for Value and location
Clean, Good service and comfortable
Very happy with good staff service and they really to change the room for us when we like the room at lift level.

HO P.
マレーシア
2013年11月7日
Good Location and best value
Clean and comfortable
very Good service by the Staff, around here a lot of shop surrounding. You can take Taxi only 30,000 dong go to night market if you want buy some low cost products. Only take 15 min by taxi cost 40,000 dong to Lake.

Peter S.
オーストラリア
2013年10月13日
Great base to view Hanoi
Central, friendly staff, clean.
Very good loved it. Staff have good English and Chinese. Very good location

Kosol S.
タイ
2013年10月8日
Bravo
Excellent service mind, friendly staffs, reasonable price
Hotel located nearby market, staffs are very friendly and excellent service mind. The rate of the hotel is reasonable and service mind are beyond our expectation. Thank you to Mr. Son the manager, Mr..Juan and all staffs for take care our group the best.

Peter H.
イギリス
2013年10月5日
Friendly and helpful staff in a great hotel
Friendly, attentive staff, great choice for breakfast, big room and terrace
Everything was perfect, from the pick-up they arranged for us at the airport to our departure. Comfortable bed, great breakfast with plenty of choice and good room service. Finally but not least the staff who went over and above their call of duty to help.

Andrea V.
イタリア
2013年10月4日
Comfortable and value for money
Location, comfort and price
Hotel is small but very clean and with nice and attentive staff. Price is also very good

Alan P.
イギリス
2013年10月2日
Very friendly staff
Location, staff friendliness and rooms
The staff went out of their way to,find my phone when I left it in a taxi. Thank you

Aino L.
マレーシア
2013年9月24日
Great attentive staffs
Friendliness, Clean rooms, Near to attractions
It was very lovely, the staffs were so friendly and attentive to our needs. The receptionist even spent some time to explain major attractions in Hanoi and suggesting us how to get there. A budget hotel that is value for money and beyond customer service experience!