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非常に満足 8.1
くちコミ全752件の総評

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非常に満足



くちコミ752件
  • 施設の状態/清潔さ 8.2
  • 施設・設備 7.1
  • ロケーション 8.0
  • お部屋の快適さ 8.2
  • スタッフの対応 8.4
  • サービスに対する料金 8.4
  • お食事 7.2
並び替え

HOW K.・シンガポール
1人旅
2016年3月 | 2泊滞在
Good but can find some better deal
Location is close to Memorial Hall .Hotel front desk manager can speak English very well. Though I was upgrade to deluxe room but the bathroom water pressure is low and hot water is not hot.
投稿日 2016年3月31日

MITCHELLE V.・フィリピン
1人旅
2016年3月 | 4泊滞在
Hanoi Adventure
The hotel personnels are great, they are helpful in all ways. Breakfast is good. This place is good for budget travelers. Good thing also is they have wifi. It would be nice to be back here.
投稿日 2016年3月28日

Michael E.・オーストラリア
カップル
2016年3月 | 5泊滞在
good stay
The staff were friendly and helpful. Booked trips at a discounted rate as compared to other people we asked on tour
投稿日 2016年3月27日

RON R.・カナダ
カップル
2016年3月 | 4泊滞在
Great Place to stay
Staff is very helpful, great location, good value. Breakfast was better than most places we stayed over the past 2 months.
投稿日 2016年3月27日

Yukyeong H.・韓国
カップル
2016年3月 | 1泊滞在
Good Location
Actually i made reservation in a last minute. So when i arrived this hotel. She said that hotel is full. So i was sooooo upset with this. But right away she say that she will bring me to another Serenity Villa near by Hoankeiam lack and upgrade room for us. So it was nice stay. Very near the old quarter.
投稿日 2016年3月26日

Margaret F.・アメリカ合衆国
カップル
2016年3月 | 1泊滞在
Very helpful staff. Excellent budget hotel for the price.
We were very pleased.
投稿日 2016年3月26日

Etienne C.・カナダ
カップル
2016年3月 | 2泊滞在
Not a bad start but room for improvement
Friendly staff, good location, tour services
Twice we arrived by night train to Hanoi very early in the morning. Both times we woke the staff sleeping in the lobby to check in. First time they gave us an unclean room, to have a rest and shower, before giving us our booked room. Second time we waited a few hours before we could check in. I believe this is a Hanoi problem more than this particular hotel problem. Nonetheless, the staff was good dealing with this weird situation.
投稿日 2016年3月25日

Peter H.・イギリス
カップル
2016年3月 | 3泊滞在
good value
location, helpful front desk
Staff at front desk helpful, and honest in keeping my wallet for me when i dropped it in reception. Other areas of the hotel need work, when we checked in the room it had a cup of coffee left by previous guests, and the towels the following day were old and frayed. Likewise at breakfast the staff didn't realise my wife was Vietnamese and were heard complaining about having to cut more ham, and said bad things about a customer who ordered food and didn't eat any. Overall, it was in an ok location for the old quarter area, and services such as motorbike rental and airport transfer were good.
投稿日 2016年3月24日

Thommy S.・オランダ
カップル
2016年3月 | 1泊滞在
Nice cheap hotel
Staff is really friendly and helpfull, good internet!
投稿日 2016年3月19日

Brian M.・カナダ
カップル
2016年3月 | 3泊滞在
Great value
Great Value. Free breakfast, helpful staff, decent location.
Excellent. Helpful and plesant staff. Will stay here again. Airport pick up for 19USD. Quick laundry for 2 USD/kg. Decent breakfast. Toast. French toast. Pho. Omelet. Crepe. Eggs. Fruits. Coffee tea. Clean room. Located about a 10-15 min walk from the old quarter. Cheapest room is a bit small for 2 people. Go one price level up if possible. Do not buy their SIM card for 100k VND, it may not last 30 days and may not have more than 1GB of data. Compare prices for tours before booking with your hotel. They give out a handy map of Hanoi.
投稿日 2016年3月19日