2015
非常に満足 8.5
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クチコミ2584件
  • 施設の状態/清潔さ 8.7
  • ロケーション 8.2
  • お部屋の快適さ 8.7
  • スタッフの対応 8.7
  • サービスに対する料金 8.7
  • お食事 7.8
並び替え

paul イギリス
カップル
デラックス
2013年4月 | 1泊滞在
Great stay
Cleanliness good location and good service
◇投稿日 2013年4月7日◇

Ben オーストラリア
カップル
デラックス
2013年4月 | 1泊滞在
Great comfortable stay
Cleanliness, Friendly Staff, Food
After staying at Rising Dragon Cathedral Hotel we were delighted to arrive at the Palace Hotel - for the same price Palace Hotel was much better value! This hotel was definitely clean, modern and much more inviting than Cathedral Hotel where we stayed before our Sapa tour. We arrived very early after our train from Sapa and even though our room wasn't ready, we were invited to the Spa room where we could have a shower and freshen up and relaxed until 8am. Then we got early checkin at 9am. That night unfortunately we got food poisoning so had to last minute book another night - the staff at reception not only arranged for us to stay in the same room last minute but also organised taxi to take us to the French Hospital. All in all I would come back here again!
◇投稿日 2013年4月5日◇

Hayley オーストラリア
カップル
デラックス シティビュー
2013年3月 | 1泊滞在
Great, centrally located hotel in Hanoi.
location, price, roof top restaurant.
Fantastic hotel! Great location in Hanoi, very helpful staff and really good value for money!
◇投稿日 2013年4月5日◇

Lyndsay オーストラリア
ビジネス
デラックス シティビュー
2013年3月 | 4泊滞在
Good solid hotel
restaurant, staff and internet speed
◇投稿日 2013年4月4日◇

Tomasz デンマーク
ひとり旅
デラックス
2013年2月 | 4泊滞在
Pleasant stay, would suit everybody.
Service, Bed and Food
When people telling me about Vietnam, it has always been about the bad service and the poor language skills. To our surprise we were greeted by the well spoken and service minded staff. The receptionist out-performed my English. The high quality of service and the attention they gave me and my friend was from another world compared to Thai standards. The rooms were ready so we could check in early. The rooms where big and stylish, but lacking a real window. A small window going out to a alley where the staff from the kitchen were loudly speaking, was a negative aspect of this hotel. But all in all very happy for the room. The restaurant was amazing. The food was splendid and decorated inviting. We spent a few evenings here for dinner. The breakfast was also very nice. Not so huge but enough and way better than expected. Just be early or the greedy tourists eat it all :) The internet is fast and work without complain. The only very negative thing about this hotel, is not the hotels fault. Be very cautious with the Halong Bay trips they offer. We chose one of the more expensive trips to get a better experience. This trip didn't follow the normal route but a new one. There is a reason for this. They are not welcome on the other routes. The management of this company is very bad and not organized at all. I think the boat was Santa Maria. This is though not the hotel fault and we got a refund with their help.
◇投稿日 2013年4月4日◇

Toh マレーシア
カップル
デラックス
2013年3月 | 1泊滞在
Really comfortable environment and friendly staffs
Affordable, clean, helpsul staffs
◇投稿日 2013年4月4日◇

Toh マレーシア
カップル
デラックス
2013年3月 | 1泊滞在
Affordable stay with great pleasure
the friendly staffs, the location, the spacious rooms
◇投稿日 2013年4月4日◇

Philip インドネシア
ビジネス
デラックス
2013年3月 | 2泊滞在
Small but well furnished rooms
Great service, comfortable rooms and good location
Stay was pleasant, the facilities works well for a budget hotel. Staffs were friendly and serving.
◇投稿日 2013年4月4日◇

Nam ベトナム
ビジネス
デラックス シティビュー
2013年3月 | 2泊滞在
The room is nice but small.
nice design, staff, and location
The room is nice but very small. The hotel is in the central but it is also very near the train rail so it very noisy when the train passes by. I cannot sleep well at night time because of the noisy from the train. Anyway the good thing of this hotel is the staff. They are nice and helpful.
◇投稿日 2013年4月4日◇

Terry イギリス
カップル
デラックス
2013年3月 | 1泊滞在
Central Location
Location, Staff Roof Bar
Arrived very late and upgraded to a large room Breakfast was good with nice pancakes. Only stayed a few hours but returned and booked a room a few days later on way back from Halong Bay. Again only 5 hours spent before sadly the holiday coming to an end. Good value for money.
◇投稿日 2013年4月3日◇


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