ホテル情報に戻る

2015

ライジング ドラゴン パレス ホテル (Rising Dragon Palace Hotel)

12 Nguyen Quang Bich Street, オールド クォーター, ハノイ, ベトナム >> マップで検索

非常に満足 8.5
くちコミ全2581件の総評

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非常に満足



くちコミ2581件
  • 施設の状態/清潔さ 8.7
  • ロケーション 8.2
  • お部屋の快適さ 8.7
  • スタッフの対応 8.7
  • サービスに対する料金 8.7
  • お食事 7.8
並び替え

susan H.・イギリス
カップル
2013年12月 | 1泊滞在
Frustrating news on arrival
Breakfast, location
We arrived on Christmas Day, expecting a connecting room for my sister's family and a twin for my mum and I. Alas, no rooms available, despite booking through agoda in November. The staff were apologetic but said that it wasn't a problem because they had places in their 'sister hotel' Rising Dragon Grand. This was however a problem as they decided to put our group in 3 double rooms, all on different floors - apparently, they thought an 11yr old and a 13 year old would be ok in a room by themselves two floors apart from their parents. The Rising Dragon Grand is a friendly place but the cheaper rates charged here reflect the lower status of the hotel. After this was pointed out, the manager did reimburse the difference in room rates and offered us a meal on the hotel in addition to transport to the airport. We returned to the Rising Dragon Palace after a trip to Halong Bay and enjoyed a lovely night's stay in the rooms we should have had on our first night.
◇投稿日 2014年1月2日◇

Danny W.・マレーシア
大きなお子様連れの家族旅行
2013年12月 | 3泊滞在
A big and comfort room value for money
Located within shopping area, close to major tourist attraction and comfortable family room big enough for 4 of us.
We got what we expected and paid for. Overall room and hotel service is generally good, with good speaking hotel staff to assist us all the time.
◇投稿日 2014年1月1日◇

Shradha V.・アメリカ合衆国
カップル
2013年12月 | 1泊滞在
horrible staff
nothing
would not recommend this hotel to anyone after the horrible experience we had with the staff member called "be". after a 10 hours flight, this is our first hotel and be asks us to move into another hotel since they are booked and he forces us by yelling at us because we "did not cooperate with him and he had a long day". he was acting like he was doing us a favor by giving us a free airport transfer if he moved to the other hotel. after alot of arguing we agreed and the hotel turned out to be worse. we wanted to book a cruise and asked him since we knew nothing and had no internet yet. he said the one he had was the last one and the only room left. he was charging us alot and said if we didnt book it at that time, we would not get it later. the cruise was horrible and after talking to other people, we realized the guy at rising dragon ripped us off and charged us alot more for the cruise. because of that one staff memember, we would not recommend this hotel to anyone
◇投稿日 2014年1月1日◇

Jacquine C.・シンガポール
カップル
2013年12月 | 1泊滞在
Pleasant hotel for a good price
cleanliness, comfort, excellent service
◇投稿日 2014年1月1日◇

Kritsachai S.・タイ
ビジネス
2013年12月 | 2泊滞在
Comfortable Stay in a good location
Location, Staff, Massage
A clean hotel within a good location not far away from interesting places. Hoan Kiam Lake is about 1 km away. Staff is very helpful in answering all the necessary questions.
◇投稿日 2013年12月30日◇

Kritsachai S.・タイ
グループ
2013年12月 | 2泊滞在
Not far away from shopping and tourist attraction
Location, Staff, Massage
Friendly and attentive staff. Location is good, not far away from the famous lake and the water puppet show.
◇投稿日 2013年12月30日◇

Kritsachai S.・タイ
ビジネス
2013年12月 | 2泊滞在
Close to attraction
Employees, locations, spas.
Friendly and helpful staff. Give useful information during check-in including which brand of Taxi should be used.
◇投稿日 2013年12月30日◇

Kritsachai S.・タイ
ビジネス
2013年12月 | 2泊滞在
Good Location and Friendly Staff
Staff, Location, Massage
Pleasant stay at this good location hotel. Nice and helpful staff.
◇投稿日 2013年12月30日◇

WAIKIN L.・香港
ビジネス
2013年12月 | 3泊滞在
It is a good hotel.
It is a good hotel. It is just in right of town center. The service is very good.
◇投稿日 2013年12月30日◇

Graham W.・オーストラリア
1人旅
2013年11月 | 2泊滞在
Still a good place to stay.
The staff, the intimate roof top bar and restaurant and variety of tours available at the tour desk.
This was my second stay at this Hotel and I was pleased that pretty much nothing had changed. Once again the staff were the highlight helping make my stay totally relaxing and most enjoyable. I am now planning another stay at this hotel for late 2014.
◇投稿日 2013年12月30日◇


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