We booked a standard room and got an upgrade to the top floor room, which was very large and had windows (some of the standard rooms have no windows and much smaller in size). This hotel is located close to Hoan Kiem lake and the Old Quarter. Staff are helpful. The price of the hotel is very reasonable. There is no breakfast in this hotel, but plenty of good food options close-by. For what you pay, it is a good option for a budget traveller or someone just having a short stay in Hanoi.
2016年3月 | 1泊滞在
“OK, but not Fantastic”
First of all, I have to say the staff were completely fantastic. They were as helpful as could be.
Pros: Decent accommodations for the money. Fantastic staff. Good value and tasty breakfast.
Cons: Dingy and dim bathroom. Bathroom toilet right up against tub of shower. Small capacity dining area. 9 floors, but elevator only goes to floor 8. (No problem if your room is not on 9th floor)
I probably will to stay ther again, but it is not because of the staff.
If you like quaint, inexpensive, and in the old quarter neighborhood, this place may suit your needs. If you want metropolitan/upscale, this is not it.
2016年3月 | 3泊滞在
“Good value for money”
Friendly staff & location
Hotel offers good value for the discounted price off appr 30 USD, however pictures on booking sites are overpromising. Rooms are clean, but small and not sure what they mean with executive lounge. The entrance ?
2015年11月 | 1泊滞在
“Very friendly staff”
Love staying in this hotel , the location is good , the room is clean and the breakfast is awesome . Nothing to complaint
2016年2月 | 4泊滞在
near the center, nice room, friendly and helpful staff with good english knowledge!
2016年3月 | 2泊滞在
“Great location, great staff. ”
Great value for money. Located in the heart of Hanoi. Staff were very helpful and attentive.
2016年1月 | 3泊滞在
“Great Location, helpful staff.”
Location was great, 5-10 minutes walk from city centre. Room was small but adequate. Breakfast was functional, enough to start your day and staff was very accommodating for special request. Friendly and helpful staff. Would consider staying there again in the future.
2016年2月 | 3泊滞在
“Stay on Feb 23rd till 26th”
Staff are warm and speaks good English. Location is great and convenient
2016年2月 | 1泊滞在
Friendly, kindly and comfortable
I feel very satisfied when I stayed here. The manager is very kind , he is always care and willing to help his customers when i need anything information go anywhere in ha noi. The hotel also provide the transportation from airport to the hotel with the cheaper price when you go by taxi. The room also clean and comfortable. Excellent!!
2016年2月 | 2泊滞在
There are so many two and three star hotels in the Old Quarter of Hanoi, it is difficult to differentiate between them. The Thaison Palace ticks all the boxes that you need for a short stay in this Capital city. For a start, it is on a relatively quiet street close to the central, Hoan Kiem lake. Within walking distance are literally dozens of little restaurants and bars. Further it is only a 5 minute walk to the central market and Walking Street which forms the main attraction to the city.
The hotel is small with only 20 rooms but more than adequate for the traveller. The rooms are spacious but ask for a window if possible. The bathrooms are clean and functional with a corner tub and shower. Plenty of hot water. Incidentally, depending on the time of year you visit, you may be grateful that he A/C is also a heater.
What sets this cosy place apart for me was the staff. The manager, Peter and Paige the receptionist were so helpfull. Nothing too much trouble. They were informative and keen to help with any of your requirements.
Further, there is a small travel office in the reception and the staff will be happpy to assist in booking tours or indeed your onward flight arrangements.
All in all, a most pleasant stay in a very welcoming and homely athmosphere. First class.