Two things stop me calling this a great hotel - the wifi connection in my room was, in a word, pathetic. They use an ancient connection mechanism (you have to get a webpage up on which you then have to insert your name, room number and checkout date) and even when it connected, the connection lasted only a couple of minutes, max. Then you had to do it all again. It was hopeless and the front desk could only make apologies, saying that all the other rooms were ok. Don't you hate to hear that! We had perfectly good internet connection in every other hotel on our travels - but the centre of Berlin in a 4-star hotel? Nothing doing. Another thing - the restaurant was ridiculously overpriced, relative to restaurants in the vicinity.
2016年7月 | 2泊滞在
All excellent , breakfast, super
Pillows a little thin, ... but overall pretty good
2016年7月 | 5泊滞在
“Very good hotel”
Client-friendly staff; fantastic breakfast
2016年6月 | 3泊滞在
The Savoy Berlin Hotel is an exceptional value in terms of outstanding service, facilities and professionalism. The location is excellent. The staff is outstanding and professional. They immediately mailed back to my address articles left a their hotel. I look forward to returning after it's rennovation soon.
Thank you Savoy Berlin Hotel Staff!
Mr. Rene Crisologo
Los Angeles, USA
2016年5月 | 3泊滞在
Good hotel. Excellent location.
2016年5月 | 4泊滞在
“Lovely hotel, great value”
The only downside is the smell of smoke, but it wasn't too bad. The room was lovely and clean, the staff were great and the location was perfect for our long weekend in Berlin.
2015年6月 | 4泊滞在
“Week at the Savoy”
Location, price and staff
Very pleased with my stay. Room was ready waiting for us at 9 in the mourning. Didn't have to wait for anything. Friendly staff, got extra pillows from room service while out of town etc. Also late ckeck-out was possible which was super!
I think the location is superb. Kochstrasse has some decent food joints while not being overly crowded area. All in all chill and relaxed!
2015年5月 | 1泊滞在
staff, location, food, cigar bar
Staff, gigi and ??, were very helpful, for an American w/ is, as his German vocabulary .
They were most helpful
2014年3月 | 3泊滞在
“Great sightseeing, well organised for city breaks”
Quiet location , close to excellent transport system, reasonable spring time quality/price combination for city breaks
Nice staff who all spoke really good English and were very helpful and accommodating. Decor/carpets around the lobby, staircase and between floors were a bit tired but rooms were of a good standard. Its key attraction is its quiet and nice location as it is close to the Berlin Zoo, River, Tiergarten Park (a bit like Hyde Park) which offers a nice 30 min walk to the Bradenburg Gate, and has excellent transport links (metro/rail) to central Berlin should you need to get there faster The hotel unfortunately has a couple of flaws. The breakfast is too expensive for people on city breaks so we chose to eat in a waterside cafe in Tiergarten Park (Neuer see) which we built into our sightseeing plans. The cafe was so good we would use it for drinks/pizza on the way back from a tiring day and in a candlelit/waterside setting. The other flaw is that the Savoy hotel only has a smokers bar albeit with a fine library type stock of cigar brands but most uncomfortable and unwelcoming for non smokers - we found this preference to provide a haven for a smaller community of non smokers quite bizarre. On entering you could feel the smoke on your chest within a few seconds. However as we wanted to sample local restaurants and nightlife this did little to spoil our stay. In the immediate locality there is a wide variety of restaurants and bars but avoid the Hard Rock Cafe which we normally go to on every city break but we had an awful service experience with waitresses standing around chatting whilst people were waiting to be served and barman 'expect' tips and if they don't get one come to your table and challenge you as to why and then storm off.
2013年10月 | 3泊滞在
position; size of roomj comfort of the room
Great. We did not realise the lobby would be full of cigar smoke from the smoking baR. Sadly we dislike cigar smoke!