The hotel was nice but overpriced. The rooms have been updated although the washrooms need some work since there were stains on the tiles and the grouting was dirty. The location was really good and close to the beach. The option to use showers after checking out is really good as well. Like all the hotels on this island, it's overpriced given the location.
2016年12月 | 3泊滞在
We stayed at the Reef View in one of their Suites as it was a special time for us to spend with each other. The Island and facilities were excellent and the staff assisted me with something special for my wife and really delivered. Staff were friendly and accommodating and I would highly recommend The hotel and island as a destination for both families and couples.
2016年8月 | 3泊滞在
“Lovely trip away ”
Very friendly staff, beautiful location. Rooms slightly dated but very clean and maintained
2016年6月 | 1泊滞在
“Great Facilities & Water Sports Staff..”
Great Location & Awesome views of Cats Eye Bay, however where this hotel lacks.. it is in desperate need of a massive refurbishment as its over priced & felt like I was paying 5 Star prices for a 3 Star quality hotel.
The best features of the hotel are facilities free Wi-Fi in all rooms, the fitness center, the recreation centre, the restaurants & free water sports amenities.
The most annoying thing about the hotel is the noisy trolleys on each floor very early in the morning going up & down outside your door forget a nice quite sleep in..
The male hotel reception staff however we also very ordinary & disinterested in being accommodating but the other staff around the hotel were great especially the water sports team & specifically Ben he was very helpful, a very switched on guy and very knowledgeable about the facilities & the island including restaurants etc. Great Work Ben.. Keep it Up..
2016年5月 | 3泊滞在
“Good not great”
Hotel is in need of refurbishment. I felt like I was paying 5 star prices for a 3 star hotel. Everything just needs updating and/or replacement. Staff however were excellent, couldn't fault them.
2016年4月 | 2泊滞在
2016年4月 | 2泊滞在
“Could have been more value for money”
The hotel stay was awesome but the price to pay was on the high side. When I was there it rained the entire time and there was nothing to do in the hotel nor on the island. It was a disappointing trip. The hotel could provide more activities for wet weather. To conclude, do not visit Hamilton island in April! Nonetheless, the hotel was comfortable and the swimming pool was great.