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Horizon Village & Resort (SHA Extra Plus)
Horizon Village & Resort (SHA Extra Plus)
Horizon Village & Resort (SHA Extra Plus)
Horizon Village & Resort (SHA Extra Plus)
Horizon Village & Resort (SHA Extra Plus)
Horizon Village & Resort (SHA Extra Plus)
Horizon Village & Resort (SHA Extra Plus)

Removed from saved list

8.2

Excellent

1,187 reviews

1,187 reviews

Garden20
Housekeeping15
Breakfast7
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Chiang Mai Night Bazaar 13.1 km
Tha Phae Gate 13.6 km
Art in Paradise, Chiang Mai 3D Art Museum 13.8 km
Wat Chedi Luang 14.2 km
Wua Lai Walking Street 14.5 km
Wat Phra Singh (Gold Temple) 14.5 km
Chiang Mai Zoo 16.8 km
Wat Phra That Doi Kham 21.9 km
Chiang Mai Night Safari 23.2 km
Elephant Rescue Park 38.6 km
Nearby landmarks
Thaveechon Garden 50 m
Tweechol Botanical Garden 370 m
Santisuk Pharmacy 3.0 km
Future Lab Clinic 3.3 km
Doi Saket Hospital 3.4 km
Ban Mueang Wa District Health Center 3.6 km
Gymnasium 1 4.2 km
Papa's Garden Sport Villa 4.4 km
San Na Meng Pharma 4.5 km
Nongbua Phajaoluang 4.7 km

Horizon Village & Resort (SHA Extra Plus)

200 Moo 7 Chiangmai-Doisaket Rd., T.Cherng Doi, A. Doisaket, San Sai, Chiang Mai, Thailand, 5020 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the San Sai part of Chiang Mai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Chedi Luang. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Free Wi-Fi in all rooms!

Balcony/terrace

Garden

Fitness center

Water park

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
70% of staff fully vaccinated

At least 70% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

3 travelers have booked today.

Value for money8.5
Distance to city center15 km
Location rating7.5
Nearest airportChiang Mai International Airport (CNX)
Distance to airport17.4 km

Rooms available at Horizon Village & Resort (SHA Extra Plus)

Excellent
Room comfort & quality

8.4

Luxury Deluxe
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Deluxe Premium Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Superior Double or Twin
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Standard Room with Garden View
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 double bed
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Standard Room with Lake View
...
  • Room size: 38 m²/409 ft²
  • Lake view
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Standard Double or Twin Room with Lake View
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 queen bed or 2 single bed...
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Standard Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
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Superior Double Bed Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Horizon Village & Resort (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out.

How do I get to Horizon Village & Resort (SHA Extra Plus)?

For those who wish to drive their own cars, Horizon Village & Resort (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Chiang Mai with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Horizon Village & Resort (SHA Extra Plus)?

Adults can enjoy breakfast offered with an additional charge of 254 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Horizon Village & Resort (SHA Extra Plus)?

Horizon Village & Resort (SHA Extra Plus) features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Horizon Village & Resort (SHA Extra Plus)?

Horizon Village & Resort (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Horizon Village & Resort (SHA Extra Plus)?

Restaurants including Khum Khantoke, Iam Gourmet and Salima 2 are popular in Horizon Village & Resort (SHA Extra Plus)’s neighborhood which is known as San Sai.

What popular shopping places are close to Horizon Village & Resort (SHA Extra Plus)?

Shopping options in Horizon Village & Resort (SHA Extra Plus)’s San Sai neighborhood include Central Festival Chiang Mai.

What are popular attractions near Horizon Village & Resort (SHA Extra Plus)?

Horizon Village & Resort (SHA Extra Plus)’s location in the San Sai neighborhood makes it close to famous attractions including Thaveechon Garden, Tweechol Botanical Garden and Ban Phimuk Playground.

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See map

Explore the neighborhood

What people love about Horizon Village & Resort (SHA Extra Plus)

  • 9.6

    Exceptional
    Staff 

    "Great place, peaceful location and very nice staff."

    Ms

    |

    October 21, 2022

  • 10

    Exceptional

    "The resort is a tropical haven, with the most beautiful garden surroundings I've seen."

    Kjetil

    |

    August 9, 2022

  • 8.8

    Excellent
    Staff 

    "Hotel rooms are nice like staff."

    Sambath

    |

    August 5, 2022

Property ranking|Compared to 3,027 Chiang Mai properties
See all rankings
Room comfort score
8.4/10
Room size
38 sqm.
Cheapest price score
Value for money score
8.5/10
Better than
93
%
of Chiang Mai properties
Bigger than
90
%
of Chiang Mai properties
Better than
87
%
of Chiang Mai properties
Better than
82
%
of Chiang Mai properties
Overall rating:

8.2

Excellent
1,187 reviews
Cleanliness
8.6
Facilities
8.5
Location
7.5
Read all reviews >
What travelers say they love:
Bike hire is available, which makes a great way of getting a...
Claire from Thailand
Family with young children
More about Horizon Village & Resort (SHA Extra Plus)

More about Horizon Village & Resort (SHA Extra Plus)

Horizon Village & Resort (SHA Extra Plus)

Check out all the many sightseeing choices in Chiang Mai when you stay at Horizon Village & Resort (SHA Extra Plus).
All offerings provided by Horizon Village & Resort (SHA Extra Plus) help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Exploring Chiang Mai is made even more convenient with the taxi and car hire services available at the resort. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the resort's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Horizon Village & Resort (SHA Extra Plus). Enjoy your stay even more at the resort, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Horizon Village & Resort (SHA Extra Plus) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café.
A day in will be as fun as a day out with ranges of recreational activities offered at Horizon Village & Resort (SHA Extra Plus). A beach that's accessible right from the resort puts you close to the ocean during your stay. Don't forget to make a visit or two to the resort's pool. Burn off you vacation calories with a quick visit to the resort's fitness facility.
Fun in the water is easy with aquatic activities available, like water park. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Chiang Mai has to offer! Find that special item or souvenir that will commemorate your trip to Chiang Mai at Chiang Mai Night Bazaar located 13.1 km away. A great museum trip can be had at Art in Paradise, Chiang Mai 3D Art Museum located 13.7 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to other accommodations in Chiang Mai, facilities here are rated higher than 89% of them.
Compared to the city's accommodation options, this resort scored higher than 94% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 93% of other accommodations in Chiang Mai.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Swimming Pool

30 mentions

Food & Dining

25 mentions

Breakfast

25 mentions

Housekeeping

21 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Karaoke
  • Pool with view
  • Swimming pool [outdoor]
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Poolside bar
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Clothes rack
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Shower
  • Telephone
  • Towels
  • TV
  • Wi-Fi [free]
Food and dining
Restaurants on site

Landok Mai

  • Cuisine: American, Asian, International
  • Menu: Buffet

TongGaow

  • Cuisine: International
  • Menu: A-la-carte
Location
200 Moo 7 Chiangmai-Doisaket Rd., T.Cherng Doi, A. Doisaket, San Sai, Chiang Mai, Thailand, 5020
Very good
Location

7.5

Airports

  • Chiang Mai International Airport (CNX)
    17.4 km 46 min drive
  • Lampang Airport (LPT)
    77.3 km

Public transportation

  • Chiang Mai Railway Station
    11.9 km
  • Saraphi
    17.4 km

Hospital or clinic

  • Santisuk Pharmacy
    3.0 km

Convenience store

  • 7 Eleven
    2.9 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chiang Mai Night Bazaar
    13.1 km
  • Tha Phae Gate
    13.6 km
  • Art in Paradise, Chiang Mai 3D Art Museum
    13.8 km
  • Wat Chedi Luang
    14.2 km
  • Wua Lai Walking Street
    14.5 km
  • Wat Phra Singh (Gold Temple)
    14.5 km
  • Chiang Mai Zoo
    16.8 km
  • Wat Phra That Doi Kham
    21.9 km
  • Chiang Mai Night Safari
    23.2 km
  • Elephant Rescue Park
    38.6 km

Nearby landmarks

  • Thaveechon Garden
    50 m
  • Tweechol Botanical Garden
    370 m
  • Santisuk Pharmacy
    3.0 km
  • Future Lab Clinic
    3.3 km
  • Doi Saket Hospital
    3.4 km
  • Ban Mueang Wa District Health Center
    3.6 km
  • Gymnasium 1
    4.2 km
  • Papa's Garden Sport Villa
    4.4 km
  • San Na Meng Pharma
    4.5 km
  • Nongbua Phajaoluang
    4.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until21:00
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until21:00

Getting around

  • Distance from city center15 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)254 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants3
  • Number of rooms 159
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2012

Parking

  • Daily parking fee0 THB

Reviews of Horizon Village & Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.6
Facilities8.5
Location7.5
Room comfort and quality8.4
Service8.4
Value for money8.5
High score for Chiang Mai
Rating
9+ Exceptional (274)
8-9 Excellent (225)
7-8 Very Good (219)
6-7 Good (73)
<6 Below Expectation (91)
Time of the year
Mar - May (175)
Jun - Aug (144)
Sep - Nov (178)
Dec - Feb (385)
All guests (1,089)
All room types
All languages

Show reviews that mention 

Showing 882 verified guest comments
12345
10.0
Exceptional
Trent from United States
Solo traveler
Superior Double or Twin
Stayed 2 nights in August 2019

Excellent Acommodation for a stay in Chiang Mai”

The room was clean and inexpensive. Breakfast and room service were both pretty good. The Horizon also provides a free shuttle to the airport if you need it (talk to the front desk). There’s also a pool and botanical gardens on the premises if you decide to simply relax at the hotel for the day. I had a very pleasant stay, and I’d thoroughly recommend it if you’re staying in Chiang Mai.

Reviewed September 19, 2019

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10.0
Exceptional
Wai from Thailand
Solo traveler
Standard Room with Garden View
Stayed 3 nights in February 2021

Clean, safe and friendly”

Really appreciate the effort of the management and all staff of the resort to maintain a good clean place. Not only the room I stayed, but also all the common areas and outdoor places are being taking good care of. A safe to rest & relax place for retreat even under stress time like this situation. Staff are always nice to customers.

Reviewed February 05, 2021

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10.0
Exceptional
Robert from Thailand
Solo traveler
Deluxe Room
Stayed 2 nights in November 2020

A nice location coupled with Tweechol”

First time I have stayed here. Very pleasant vibe, beautiful surroundings and a comfortable room. A pity the variety of restaurants are not open due to COVID. Still have the breakfast buffet and the cafe located on 118. Enjoyed being here, thank you!

Reviewed November 17, 2020

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10.0
Exceptional
Cher
Group
Stayed 1 night in November 2019

Exceptional”

I highly recommend Horizon Village Resort, it's a great place to relax and unwind. Staff, location, and amenities are superb. This is also an ideal place for events such as weddings, etc. It's memorable for us since we celebrated Loy Krathong and Yipeng Lantern festival here. Will definitely come back! This place is so worth it. 😊

Reviewed November 16, 2019

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10.0
Exceptional
Nick from United States
Couple
Standard Room with Garden View
Stayed 1 night in March 2019

The best mini-resort in Thailand”

From beginning to end the experience with the manager (owners brother) was above par. Pretty sure we were the only ones staying that night & they treated us like "royalty" already miss it & look forward to staying there again!

Reviewed March 10, 2019

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9.6
Exceptional
LaChanda from Thailand
Family with young children
Superior Double or Twin
Stayed 1 night in November 2021

Exceptional”

Horizons Resort is my favorite place to stay. My family and I have stayed there many times. The staff is friendly and the hotel is clean. The grounds are beautifully kept and there are many fun things to do.

Reviewed November 29, 2021

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9.2
Exceptional
Alvin from United States
Couple
Deluxe Premium Room
Stayed 5 nights in February 2020

Excellent location, but a few communications issues.”

We booked a deluxe room listing amenities including airport transportation each way, daily shuttle service, bicycle rentals, breakfasts, and s 15% dining discount. We were very satisfied with the property, the breakfasts, and the staff's friendliness and professionalism. Breakfasts were served buffet style on weekends and in the smaller, sit-down restaurant on wekdays. The airport pickup was fully satisfactory, but for departures, it leaves the hotel on a fixed schedule at 10:30 a.m. and 1:30 & 4:30 p.m. Depending on your flight times, it may not work. The daily shuttles left at 10:30 a.m. and 6:30 p.m., and returned at 10 p.m., which generally weren't helpful to us, and require a 2-hour advance reservation. The bike rental was good for only a single 3-hour rental and the 15% food discount were good for only a single use during our 5 day stay, which were disappointments because we had hoped to use both daily. Better clarity on these and the shuttle info would improve the listing.

Reviewed March 09, 2020

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9.2
Exceptional
CI from Thailand
Couple
Standard Double or Twin Room with Lake View
Stayed 3 nights in February 2021

Disappointed with breakfast but enjoyed the gardens”

We have stayed at this resort many times because we enjoy the beautiful floral landscaping. One of the best gardens in any resort in the city. However, this is the first time we were disappointed by the lack of a good selection of breakfast. But the cafe staff were very helpful in toasting the bread, which we bought ourselves from the 7-11 nearby, so we could enjoy our eggs with it. Secondly, I was totally annoyed by the noisy jarring sound of the housekeeper’s trolley. Sounds like some ancient machine roaring down the corridor. The wheels could use some greasing or repair.

Reviewed February 05, 2021

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9.6
Exceptional
Francis from Thailand
Couple
Deluxe Premium Room
Stayed 2 nights in May 2022

Old and beautiful”

Located in the Tweechoi Botanical Garden park. The Horizon is not a new resort but well maintained. Shuttles run throughout the day through the park. Very relaxing. We will return.

Reviewed May 14, 2022

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Dear Francis, Thank you for you writing a great review. We hope you enjoyed staying with us. Best regards, Front office Team

Responded August 30, 2022
Horizon Village & Resort (SHA Extra Plus)
10.0
Exceptional
piyamas from Thailand
Solo traveler
Deluxe Room
Stayed 1 night in February 2021

Nice place”

Nice and clean.

Reviewed March 05, 2021

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8.8
Excellent
David from Thailand
Couple
Superior Double or Twin
Stayed 1 night in January 2022

Very honest staff”

While leaving for bird watching in the garden I accidentally pulled out a 500 and 100th be built from my pocket which dropped on the ground. The staff found the money and looked on the security camera and saw it was me and you drop the money the staff then return the money to my room. Kudos unbelievable service. The rooms are large and Northern Lanna Thai style. Very comfortable and clean with a beautiful view of the lake and garden just a few steps out the back gate and you're in the most beautiful Botanical Garden you can imagine with walking paths bicycle paths and plenty of park benches to sit and relax. I cannot recommend this Resort enough it is outstanding. We did not have the breakfast. And restaurant was closed due to covid but the staff is outstanding and the room is comfortable and reasonably priced

Reviewed January 08, 2022

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Dear David, Thank you for you writing a great review. We hope you enjoyed staying with us! Best regards, Front Office Team

Responded August 30, 2022
Horizon Village & Resort (SHA Extra Plus)
9.2
Exceptional
ANASTASIIA from Thailand
Couple
Superior Double or Twin
Stayed 1 night in November 2021

Perfect place for quiet rest for couples and families ”

I love this Resort: 15 minutes from the city is not a problem (grab taxi go there easily), but you will have a swimming pool, huge garden, zoo where you can feed an animals, pound with catamarans. Also there are cute coffee-shop and air-baloon service near by! If you have a business matters also discuss it with personal in advance: they have spacial halls and meeting rooms in that territory!

Reviewed November 28, 2021

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9.2
Exceptional
Claire from Thailand
Family with young children
Superior Double or Twin
Stayed 1 night in August 2020

Single mum with 6 year old son”

Great resort! Beautiful grounds with children's play area, small zoo where you can feed the dear, ostrich, camel. A boating lake, museum and botanical gardens. Nice pool and brilliant maze that keeps my hyper little man engaged, entertained and happy. Bike hire is available, which makes a great way of getting around the vast grounds.

Reviewed September 04, 2020

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8.8
Excellent
CI from Thailand
Couple
Superior Double or Twin
Stayed 3 nights in November 2021

Standard of front desk has dropped”

We really enjoyed staying here because of their splendid garden and atmosphere. It’s so relaxing and quiet. We have stayed here half a dozen times and always felt reluctant to leave. On this visit, though, one thing shocked me, the hospitality of the front desk was quite lacking. One evening, as I passed the front desk, I smiled and greeted the personnel. She didn’t even acknowledged me nor return the greeting. I’m not sure if she was in a bad mood or what, but this is totally unprofessional. Really disappointed that they did not keep up the standard of the customer service. I do commend the housekeeping staff who were very helpful and efficient ……and smiling.

Reviewed November 09, 2021

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9.2
Exceptional
charnwood from Thailand
Couple
Standard Room with Lake View
Stayed 1 night in November 2020

Exceptional”

Nice hotel with good stuffs that willing to help you solve issues. is it just that the hotel is quite far from city that you better rent a car. Else everything is good.

Reviewed November 11, 2020

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8.8
Excellent
Charissa from Philippines
Solo traveler
Stayed 3 nights in October 2018

relaxing”

Love the pool and the large area for just walking around and exercising. Not much to expect from the gym facility or the restaurant (though I heard it's being renovated) but the large area for walking and running is excellent. Generally quiet, if you're lucky enough not to stay there when there's a conference taking place or large groups of tour buses offloading tourists. Far enough away from the city center but close enough if I fancied going to town for a different meal.

Reviewed May 10, 2019

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8.0
Excellent
Kelly
Couple
Superior Double or Twin
Stayed 13 nights in March 2020

Ghost Hotel ”

We arrived to a very quiet hotel - due to the Covid -19 virus the majority of expected guests had cancelled. No fault of the hotel and they explained this in a letter on arrival and also in person. The grounds / gardens are amazing, we didn’t see it in all its glory due to a current drought the pond water levels were very low and reduced staffing meant maintenance wasn’t what it normally would be, again this is to be expected. However, you do see the sculpted trees and flowers covering the grounds. Museum on site showing the tradition way of life in this part of Thailand. Only one cafe area to eat - all other restaurants were closed as no guests. The staff were polite and tried to make our stay as pleasant as possible. The private pool areas were clean and made you feel like you were completely separated from the outside world. The rooms we’re traditional Thai in style, not modern like the majority of hotels in this country - this one has maintained its traditions and it’s nice to experience (the bed was a bit too hard for our comfort but that’s personal preference) The hotel provided a shuttle service into the night bizarre (approx 30-40 min drive) set time’s drop off 10:00 or 18:30 one pick up at 22:00. Overall my ONLY criticism which is not a result of the Covid - 19 virus is the “zoo” I don’t understand the need for these animals to be on this site, it isn’t a zoo at all. Having water buffaloes, Thai deers, ostrich, camels, peacocks/hens and other birds all in small pens/caged areas isn’t an attraction in my opinion, the environment isn’t natural or spacious enough. My booking included airport pick up and drop off. I sent an email with our times prior to arriving and received confirmation that they would accommodate. The day before check out I went to confirm and was advised they would take us at 06:30 - we needed to leave at 05:00 for our 08:00 flight. I showed the confirmation email for 05:00 departure but was advised they wouldn’t take us thi

Reviewed March 15, 2020

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8.4
Excellent
Thomas from China
Family with teens
Superior Double or Twin
Stayed 1 night in October 2019

Great place, a little less than before....”

Some construction happening right now. Booked at a pretty high, last-minute price didn't include breakfast (my fault for assuming and not checking) then asked for late checkout, even with construction sounds in room above ours this morning, it's such a beautiful place we just wanted a buffer on the morning rush. They gave us only 30 min because someone else was checking in, even though it's pretty empty and a huge hotel, so 12:30 but, they could have said no. I dunno, been coming to this place for many years and it feels like decisions are made with host before guest mentality to a degree now. They do have a well-manicured large garden and it would be well worth paying 200 bhat just to roam the gardens and this all comes free with the room, the pools are great, views at lakeside were worth the bumps of staying here and the food/service in the restaurant was excellent even though the restaurant moved because of renovation. They did not welcome with a drink and no fruit gift in room.

Reviewed October 17, 2019

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8.8
Excellent
Claire from Thailand
Family with young children
Standard Double or Twin Room with Lake View
Stayed 1 night in January 2021

Solo mum with 7 year old son”

Love this place, have stayed many time and always feel relaxed and happy during and afterwards. Great site as long as you don't want to go anywhere else, which we never do. Ground are vast and beautiful with a mini zoo, children's playground, maze and great swimming pools.

Reviewed March 24, 2021

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8.8
Excellent
Claire from Thailand
Family with young children
Standard Double or Twin Room with Lake View
Stayed 2 nights in February 2021

Solo mum with 7 year old son”

We LOVE Horizon. Great rooms, lovely pools and in amazing grounds. There is the boating lake, mini zoo, maze and children's playground that keep my little man entertained every time we go.

Reviewed March 24, 2021

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