7.3

Very good
6.5% this month
/10
(466 reviews)See what guests said
Highly rated by guests – 81% would recommend
Breakfast2
Swimming Pool1
Housekeeping1
See map

7.3

Very good

Location rating score

Very good location - 690 meters to the beach
Parking
FREE
Popular landmarks
The Sanctuary Of Truth 1.3 km
Beach Rd 3.2 km
Central Festival Pattaya Beach 3.6 km
Pattaya Beach 4.0 km
Walking Street Pattaya 5.0 km
Million Years Stone Park & Pattaya Crocodile Farm 6.2 km
Big Buddha Temple 6.4 km
Jomtien Beach 8.9 km
Pattaya Floating Market 10.7 km
Koh Lan 13.9 km
Nearby landmarks
Dr Rut & Dr Suree Clinic 360 m
Wat Pho Sumpun 380 m
Healthland Spa and Massage 570 m
Orthodox Christian Church 650 m
Pattaya Dental Center 700 m
Z Fitness 740 m
The Million Years Stone Park 810 m
Hat Naklua Beach 890 m
Family Mart 900 m
Farmacy 910 m
Crystal Palace Hotel Pattaya (SHA Extra Plus)

"Staff verry polatie, location to good"

Konstantinos - April 7, 2022
Superior - Bed Crystal Palace Hotel Pattaya (SHA Extra Plus)
Facilities Crystal Palace Hotel Pattaya (SHA Extra Plus)
Lobby Crystal Palace Hotel Pattaya (SHA Extra Plus)
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Crystal Palace Hotel Pattaya (SHA Extra Plus)

284/68 Moo 5 Pattaya - Naklua Rd. Banglamung, Chonburi, Naklua, Pattaya, Thailand, 20150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Naklua part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
  • Airport transfer

  • 690 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money7.5
Distance to city center0.5 km
Location rating7.3
Nearest airportU-Tapao International Airport (UTP)
Distance to airport33.9 km

Rooms available at Crystal Palace Hotel Pattaya (SHA Extra Plus)

Deluxe Double or Twin Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds or 1 queen be...
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Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Deluxe Suite
...
    Enter dates to see prices
    Deluxe Room (1 Queen Bed / 2 Single Bed)
    ...
      Enter dates to see prices
      SUPERIOR 2 BEDS 1 TWIN BED
      ...
        Enter dates to see prices
        Deluxe Room(1 Double Bed)
        ...
          Enter dates to see prices

          Frequently asked questions

          How much does it cost to stay at Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Crystal Palace Hotel Pattaya (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 84 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Crystal Palace Hotel Pattaya (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crystal Palace Hotel Pattaya (SHA Extra Plus) has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Start your mornings right, with the continental and buffet breakfast options offered at Crystal Palace Hotel Pattaya (SHA Extra Plus). Adults can enjoy breakfast offered with an additional charge of 6 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Crystal Palace Hotel Pattaya (SHA Extra Plus) features 2 on-site restaurants for your dining convenience.

          What is the smoking policy at Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Crystal Palace Hotel Pattaya (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          The closest train, metro, or bus station is Roong Reuang Coach, 2.3 km away from Crystal Palace Hotel Pattaya (SHA Extra Plus).

          What restaurants are nearby Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Crystal Palace Hotel Pattaya (SHA Extra Plus)’s neighborhood is Naklua which includes popular restaurants such as Berliner Restaurant, Anton Restaurant and Taverne Deusches Restaurant.

          What popular shopping places are close to Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Located in the Naklua area, Crystal Palace Hotel Pattaya (SHA Extra Plus) is close to great shopping choices like Lanpho Nakluea Market.

          What are popular attractions near Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Crystal Palace Hotel Pattaya (SHA Extra Plus)’s location in the Naklua neighborhood makes it close to famous attractions including The Sanctuary Of Truth, Mini Siam and Mini Europe and Wat Pho Sumpun.

          What popular beaches are close to Crystal Palace Hotel Pattaya (SHA Extra Plus)?

          Crystal Palace Hotel Pattaya (SHA Extra Plus)’s Naklua neighborhood also includes Hat Naklua Beach.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Crystal Palace Hotel Pattaya (SHA Extra Plus)

          • 10

            Exceptional
            Staff 

            "Staff verry polatie, location to good"

            Konstantinos

            |

            April 7, 2022

          • 9.2

            Exceptional

            "The rooms (we got a free upgrade to a Deluxe room) are well equipped."

            Klaus

            |

            February 14, 2019

          • 9.2

            Exceptional

            "We will stay at the Crystal Palace hotel again."

            Klaus

            |

            February 14, 2019

          Property ranking|Compared to 3,804 Pattaya properties
          See all rankings
          Cheapest price score
          Room comfort score
          7.3/10
          Room size
          39 sqm.
          Cleanliness score
          7.6/10
          Better than
          98
          %
          of Pattaya properties
          Better than
          92
          %
          of Pattaya properties
          Bigger than
          90
          %
          of Pattaya properties
          Better than
          83
          %
          of Pattaya properties
          Overall rating:

          7.3

          Very good
          466 reviews
          Cleanliness
          7.5
          Facilities
          7.4
          Location
          7.3
          Read all reviews >
          More about Crystal Palace Hotel Pattaya (SHA Extra Plus)

          More about Crystal Palace Hotel Pattaya (SHA Extra Plus)

          Crystal Palace Hotel Pattaya (SHA Extra Plus)

          Whatever your reason for visiting Pattaya, Crystal Palace Hotel Pattaya (SHA Extra Plus) is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Pattaya are yours with a stay at Crystal Palace Hotel Pattaya (SHA Extra Plus), located just 4.9 km from the famous Walking Street Pattaya.
          Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Crystal Palace Hotel Pattaya (SHA Extra Plus). Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pattaya can be assisted with taxi, car hire and shuttle services available.
          Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Crystal Palace Hotel Pattaya (SHA Extra Plus).
          In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Crystal Palace Hotel Pattaya (SHA Extra Plus). The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
          Rooms at Crystal Palace Hotel Pattaya (SHA Extra Plus) are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Crystal Palace Hotel Pattaya (SHA Extra Plus) offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
          You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


          Dining and things to do

          Wake up with no worries at Crystal Palace Hotel Pattaya (SHA Extra Plus), where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms for some in-house nighttime fun.
          The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
          Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Crystal Palace Hotel Pattaya (SHA Extra Plus) has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at Crystal Palace Hotel Pattaya (SHA Extra Plus) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Crystal Palace Hotel Pattaya (SHA Extra Plus) gives you a great reason to spend more time in your swimsuit.
          With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


          Around the property

          With its convenient location, the hotel offers easy access to all Pattaya has to offer. The Sanctuary Of Truth is located 1.2 km away, and is one of the most famous tourist spots to visit and photograph. Sometimes the best vacation days are spent doing nothing. With Pattaya Beach located 4.0 km away, you can turn a sunny day into a perfect chill out with sand and surf.


          Reasons to stay here

          Spend less here on rooms than you would at 98% of other accommodations in the city.
          Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
          This accommodation beats more than 91% of competition in the city on room comfort.

          Show more
          Amenities and facilities
          Very good
          Facilities

          7.4

          Most talked about facilities

          Breakfast

          13 mentions

          Housekeeping

          8 mentions

          Swimming Pool

          6 mentions

          Beach

          3 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Thai

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Billiards
          • Fitness center
          • Game room
          • Karaoke
          • Massage
          • Nightclub
          • On-site entertainment
          • Pool with view
          • Sauna
          • Spa
          • Steamroom
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Table tennis
          • Ticket services
          • Tours
          • Water sports (non-motorized)

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast in room
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • Free face masks
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alternative meal arrangement
          • Bar
          • BBQ facilities
          • Coffee shop
          • Happy hour
          • Poolside bar
          • Restaurants
          • Room service
          • Vending machine

          Services and conveniences

          • Air conditioning in public area
          • Cash withdrawal
          • Concierge
          • Contactless check-in/out
          • Convenience store
          • Currency exchange
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Gift/souvenir shop
          • Grooming service
          • Ironing service
          • Laundry service
          • Library
          • Luggage storage
          • Meeting/banquet facilities
          • Postal service
          • Safety deposit boxes
          • Salon
          • Shops
          • Shrine
          • Smoke-free property
          • Smoking area
          • Terrace

          For the kids

          • Babysitting service
          • Family room
          • Kids club
          • Kids meal
          • Kids safety features
          • Playground
          • Swimming pool [kids]

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in/out [private]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Rental car
          • Shuttle service
          • Taxi service
          • Valet parking

          Sports equipment rental

          • Bicycle rental

          Available in all rooms

          • Air conditioning
          • Balcony/terrace
          • Blackout curtains
          • Daily housekeeping
          • Desk
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Mini bar
          • Non-smoking
          • Private bathroom
          • Refrigerator
          • Satellite/cable channels
          • Seating area
          • Shower
          • Slippers
          • Telephone
          • Toiletries
          • Wake-up service
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • American
          • Asian
          • Continental
          • Vegetarian
          • Full English/Irish
          Restaurants on site

          Restaurant

          • Menu: Buffet
          Location
          284/68 Moo 5 Pattaya - Naklua Rd. Banglamung, Chonburi, Naklua, Pattaya, Thailand, 20150
          Very good
          Location

          7.3

          Airports

          • U-Tapao International Airport (UTP)
            33.9 km 51 min drive
          • Suvarnabhumi Airport (BKK)
            82.3 km 1.5 hour drive

          Public transportation

          • Bus Terminal
            1.8 km 9 min drive
          • Roong Reuang Coach
            2.4 km

          Hospital or clinic

          • Dr Rut & Dr Suree Clinic
            360 m

          Shopping

          • Central Festival Pattaya Beach
            3.6 km

          Convenience store

          • On-site

          Cash withdrawal

          • ATM on-site
          What's nearby

          Popular landmarks

          • The Sanctuary Of Truth
            1.3 km
          • Beach Rd
            3.2 km
          • Central Festival Pattaya Beach
            3.6 km
          • Pattaya Beach
            4.0 km
          • Walking Street Pattaya
            5.0 km
          • Million Years Stone Park & Pattaya Crocodile Farm
            6.2 km
          • Big Buddha Temple
            6.4 km
          • Jomtien Beach
            8.9 km
          • Pattaya Floating Market
            10.7 km
          • Koh Lan
            13.9 km

          Nearby landmarks

          • Dr Rut & Dr Suree Clinic
            360 m
          • Wat Pho Sumpun
            380 m
          • Healthland Spa and Massage
            570 m
          • Orthodox Christian Church
            650 m
          • Pattaya Dental Center
            700 m
          • Z Fitness
            740 m
          • The Million Years Stone Park
            810 m
          • Hat Naklua Beach
            890 m
          • Family Mart
            900 m
          • Farmacy
            910 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-9 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 10 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00
          • Reception open until08:00

          Getting around

          • Airport transfer fee84 USD
          • Distance from city center0.5 km
          • Travel time to airport (minutes)120

          Extras

          • Breakfast charge (unless included in room price)6 USD

          The property

          • Non-smoking rooms/floorsYES
          • Number of bars/lounges2
          • Number of floors7
          • Number of restaurants2
          • Number of rooms 384
          • Room voltage390
          • Year property opened1992
          • Most recent renovation2012

          Reviews of Crystal Palace Hotel Pattaya (SHA Extra Plus) from real guests

          Provided by verified guests of Agoda
          7.3
          /
          10
          Cleanliness7.5
          Facilities7.4
          Location7.3
          Room comfort and quality7.3
          Service7.3
          Value for money7.5
          High score for Pattaya
          Rating
          9+ Exceptional (37)
          8-9 Excellent (65)
          7-8 Very Good (108)
          6-7 Good (68)
          <6 Below Expectation (85)
          Time of the year
          Mar - May (110)
          Jun - Aug (49)
          Sep - Nov (79)
          Dec - Feb (125)
          All guests (466)
          All room types
          All languages

          Show reviews that mention 

          Showing 363 verified guest comments
          12345
          10.0
          Exceptional
          stephen from United Kingdom
          Couple
          Superior
          Stayed 18 nights in December 2012

          one of pattayas finest”

          love the pool.well located,warm family atmosphere.

          the crystal palace hotel is without doubt one of pattayas finest hotels.its renevation and standard of rooms match and better most of the so called higher quality hotels in pattaya,on price, standard of food and service.the new resort is beautiful with all amenities and friendly staff.i have no hesitation to recommend this hotel to anyone wishing to holiday in thailand

          Reviewed January 04, 2013

          See room deals

          9.2
          Exceptional
          Klaus from Germany
          Couple
          Superior
          Stayed 2 nights in February 2019

          Great value for money”

          We stayed the second time at the hotel. The hotel is 3*+ I would say. The rooms (we got a free upgrade to a Deluxe room) are well equipped. Bath tube and separate walk-in shower. The first hotel in Thailand we stayed with more than sufficient water pressure. Many Chinese tourist groups are stayed at the hotel. But when you go for breakfast after 9 am they left and you can enjoy breakfast in a silent athmosphere. We will stay at the Crystal Palace hotel again.

          Reviewed February 14, 2019

          See room deals

          8.3
          Excellent
          Valery from Australia
          Solo traveler
          Deluxe
          Stayed 5 nights in November 2011

          Excellent hotel with very nice large rooms ”

          Size of the room and bathroom

          I stayed at the Crystal Palace Hotel for 5 nights. Booked the deluxe room which is located in the new wing at the back of the hotel buildings. Nice pool. Great rooms with very nice bathrooms and bath. If you don't mind staying in Nakula away from the hustle and bustle of central Pattaya then this hotel has all the features of a far more expensive hotel.

          Reviewed January 04, 2012

          See room deals

          10.0
          Exceptional
          Alan from New Zealand
          Solo traveler
          Deluxe
          Stayed 11 nights in April 2014

          Second time stayed here at the Crystal ”

          Nice location,Food great, and close to local Restaurants

          Like I said this was my second stay there and actually better again as this time I was in the newer rear block by the pool, lovely room and large Bed, the cleaners cleaned room everyday, new towels , sheets etc . Would come again as close to everywhere by the cheap local open cabs, as they will take you all the way down to Walking street for 10 baht. Nice local food close by, especially recommend Lans Restaurant where she cooks both Euro and Traditional spicy thai ,plus has good beer and spirits selections , and only 150 mtrs to the right as you leave the Crystal Palace , on the opposite side .

          Reviewed May 07, 2014

          See room deals

          9.7
          Exceptional
          Eddie from United Kingdom
          Couple
          Deluxe
          Stayed 4 nights in July 2012

          Excellent rooms”

          new building

          Stayed in a deluxe room in one of the two new blocks behind the old building [which is being renovated so construction noise from 9am until early evening] Excellent new large rooms with balcony,wifi, mini bar, a/c and large bathroom with separate bath/shower. Location is good, 50m back from Naklua Rd so quiet [ apart from construction noise] but easy to get a taxi into main areas for 10 baht. Breakfast ok but mainly catering for the Korean guests who seem to be the majority, staff helpful and good room service. Swimming pool is between the two new buildings so shaded but there is a rooftop pool on the old building [well it was still there in July] which is good if you want to be in the sun with a view. Recommended for the rooms if you can cope with some construction noise.

          Reviewed October 16, 2012

          See room deals

          9.0
          Exceptional
          WONG from Malaysia
          Couple
          Deluxe
          Stayed 3 nights in May 2014

          relax, comfort & convenient ”

          good location, affordable & spacious room

          i will stay here every time me and my partner travel to pattaya. during this visit i can see many have develop except for the food and bath tub in room. bath tub the stopper never work, can replace the stopper? as for the food, during my first day of breakfast. i saw 1 of the co chef refilling food, by using their bare hand without glove or using any spoon/fork. i can see there's a lot of un-educated guest from different country but still as a hotel/resort they still have to maintain their standard. hope to see more improvement in my next visit.

          Reviewed May 13, 2014

          See room deals

          8.3
          Excellent
          Alan from New Zealand
          Solo traveler
          Superior
          Stayed 11 nights in December 2013

          Perfect location away from the busy areas ”

          Nice Restaurant and food, nice Buffet, nice room

          I thoroughly enjoyed my time there, I did have to get them to come and clean the bathroom a bit better as soap scum on shower glass and basin, however after that no problems , clean towels daily and beds made. Good secure in room safe, and Hotel away from the noisy end of town but accessible easily by jumping on a Ute type taxi as many travel past and you can get to downtown Pattaya and the Beach for only 10 Bt , anywhere you want to go for 10 Bt

          Reviewed January 22, 2014

          See room deals

          8.3
          Excellent
          Kittima from Thailand
          Family with teens
          Superior
          Stayed 1 night in April 2012

          Brand New Hotel, Easy Access”

          New Furniture , Nice Swimming Pool

          hotel is in lk group ,one of the biggest hotel chain in pattaya. service standard is good. the quality of furniture equal 4 stars hotel. the location is easy to access no matter by car or public transport, even it is in small road but just walking distance from main road. swimming pool is the selling point of this hotel ,very nice and clean good for kids

          Reviewed May 08, 2012

          See room deals

          7.3
          Very good
          WONG from Malaysia
          Couple
          Superior
          Stayed 2 nights in November 2011

          Great Location!”

          Comfortable Room

          Overall are ok! This is not my first time to stay in this hotel. Me and my wife like the hotel room and their services but the breakfast buffet need to add in more menus coz I was there for 2 nites and I extend my stay total of 4 nights, food are the same. Hot water is not HOT! My wife left her hair clip black in room 3301. Would appreciate if you can find it and return back to us. Email me. Next check in will be their new Crystal Resort & Spa!

          Reviewed November 14, 2011

          See room deals

          6.7
          Good
          Koen from Belgium
          Family with young children
          Deluxe
          Stayed 1 night in August 2012

          Great hotel with good facilities for children”

          location & facilities

          Ours tay at the crystal palace hotel was a great way to experience pattaya. Quiet and yet excitingly close to all hot spots/

          Reviewed September 02, 2012

          See room deals

          7.0
          Very good
          Eka from Georgia
          Family with young children
          Superior
          Stayed 6 nights in April 2012

          Nice hotel in a quiet part of town”

          Great spacious outdoor pool, quiet location

          The hotel has two sections -- one on a more "luxuriuos" type rooms, the other kind of regular. We were lucky to book the room in the "regular" building as the other one was being renovated and it was noisy on that side. Nevertheless, we could enjoy a very nice open pool in the area being renovated. The location is quiet as it is far from the main busy parts of Pattaya, there are a limited choices of bars/restaurants to eat out, although we enjoyed the remoteness. Going to the more central part where all the shopping and beach areas on a daily basis turns out quite expensive (we did not rent a motorbike), so you have to make a choice of preference here. Overall, service good, rooms clean and comfortable. There was also another smaller pool on the rooftop of our building.

          Reviewed March 06, 2013

          See room deals

          8.0
          Excellent
          lukman
          Family with young children
          Deluxe
          Stayed 2 nights in October 2012

          Good location, good breakfast”

          clean, good b'fast, good location, good pool

          The hotel was very clean and have a good pool that my children's loved and the breakfast was very good especially the salad. The location was very good and very easy to reach by seng teow. Near to 7/11. Room was clean and comfy and we got a basket of "welcome fruit"..how nice. There will be next visit to this hotel.

          Reviewed November 15, 2012

          See room deals

          8.3
          Excellent
          WONG from Malaysia
          Couple
          Deluxe
          Stayed 4 nights in April 2012

          Great location & affordable room rate”

          Location

          air condition is not cold, though i've on it to 18. please provide 1 or 2 computers for hotel tenants to use for internet, coz not all applications we can use thru our phone especially when it's night or midnight all internet cafe are closed.

          Reviewed April 23, 2012

          See room deals

          8.3
          Excellent
          Eddie from United Kingdom
          Couple
          Deluxe
          Stayed 5 nights in December 2015

          Good hotel”

          Room, pool, service

          Enjoyable stay in excellent deluxe room, good hotel with good facilities if you can cope with coach loads of tourists from China.

          Reviewed December 20, 2015

          See room deals

          8.0
          Excellent
          Jeffrey from Australia
          Couple
          Deluxe
          Stayed 2 nights in February 2012

          nice clean hotel”

          close to everything

          Booked in early afternoon and had to wait a short time for the room but this was to be expected. Romm on top floor very nice. Window glass was cracked but no doubt on the repair-to-do list. Air conditioning works well and room was very clean. I would have preferred to have the shower water temperature a bit hotter because it was only luke warm. On a cool night this was a problem for my wife. maybe they could look at making it hotter.There was a 1000baht deposit for the room at check-in even though I had already paid in advance. Other places keep c/card records for this purpose and I would have preferred that.

          Reviewed February 29, 2012

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          9.3
          Exceptional
          Puntipa from Thailand
          Solo traveler
          Superior
          Stayed 2 nights in April 2012

          Affordable but cozy rooms”

          Great hospitality and Reasonable Price in a good location

          Very impressive in staff hospitality, Good service and good price !!!!!!!!

          Reviewed April 28, 2012

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          8.0
          Excellent
          Robert from Australia
          Couple
          Deluxe
          Stayed 4 nights in August 2018

          Very good”

          great hotel good positiongood facilities BUT they are a chinese group travel hotel and they are the rudest travellers on the planet

          Reviewed May 11, 2019

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          7.2
          Very good
          Saam from United Kingdom
          Couple
          Deluxe
          Stayed 5 nights in December 2016

          Everything was great but the staff ware very much useless ”

          Checking was very smooth but have to wait for receptionist. After checking no help from anyone at all. But the hotel location and the facilities were excellent. Breakfast also good and many choices I would definitely recommend to anyone because this was my fourth stay in this hotel

          Reviewed December 11, 2016

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          8.0
          Excellent
          WONG from Malaysia
          Couple
          Deluxe
          Stayed 1 night in September 2013

          Satisfy”

          Convenient, Relax and Affordable

          Room was upgraded to Suite. Spacious room with jaccuzi but staff didnt attend to my request due to jaccuzi tub cant use, me and my partner are not happy. Hope they will clean and maintain the rooms though no customer coz in the bathroom have water stains and some facilities are not replenish in the room.

          Reviewed October 04, 2013

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          7.3
          Very good
          WONG from Malaysia
          Couple
          Deluxe
          Stayed 2 nights in February 2012

          Great Hotel”

          Service and Location

          I have been staying in this hotel for few times, notice they have the new resort. Dont know where to book, but suprisingly I got to stay in this lovely new resort during my valentine day stay! Love it! Appreciate it! But they need to improve in the morning breakfast buffet menu... its the same since my first stay last year until now.

          Reviewed February 20, 2012

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