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Exterior view, B-Lay Tong Beach Resort in Phuket
Deluxe King Room - View, B-Lay Tong Beach Resort in Phuket
Lobby, B-Lay Tong Beach Resort in Phuket
Lobby, B-Lay Tong Beach Resort in Phuket
Swimming pool [outdoor], B-Lay Tong Beach Resort in Phuket
Swimming pool, B-Lay Tong Beach Resort in Phuket
Swimming pool, B-Lay Tong Beach Resort in Phuket

Removed from saved list

7.9

Very good

506 reviews

506 reviews

Beach10
Breakfast6
Housekeeping6
See map

8.1

Excellent

Location rating score

Excellent location - 30 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Patong Beach

30 m

Chabad House Phuket

450 m

Popular landmarks
Bangla Road

1.3 km

Jungceylon Shopping Center

1.5 km

Freedom Beach

4.1 km

Karon Beach

5.2 km

Phuket FantaSea

5.8 km

Closest landmarks
Mister Singh Fashion Gallery Tailor

550 m

Orientala Spa

610 m

Pa Tong Mosque

640 m

Sphinx Theatre

830 m

Rock City & Saxophone

830 m

B-Lay Tong Beach Resort

198 Taveewong Road, Kathu, Patong, Phuket, Thailand, 83150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Phuket

Check-in [24-hour]

Airport transfer

30 meters to Patong Beach

30 meters to the beach

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money7.5
Distance to city center15 KM
Location rating8.1
Nearest airportPhuket International Airport (HKT)
Distance to airport22.9 km

Rooms available at B-Lay Tong Beach Resort

Excellent
Room comfort & quality

8.4

Presidential Suite
...
  • Room size: 145 m²/1561 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
Premier Jacuzzi Suite
...
  • Room size: 80 m²/861 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Pool Access Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Suite with Spa Bath
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
Enter dates to see prices
Corner Suite
...
  • Room size: 60 m²/646 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Double Room with Spa Bath
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
Enter dates to see prices
Jacuzzi Suite Room
...
  • Room size: 54 m²/581 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
B-Lay Presidential Suite
...
  • Room size: 145 m²/1561 ft²
  • 2 bathrooms
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at B-Lay Tong Beach Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at B-Lay Tong Beach Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, B-Lay Tong Beach Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.

Is breakfast offered at B-Lay Tong Beach Resort?

Start your mornings right, with the continental and buffet breakfast options offered at B-Lay Tong Beach Resort. Adults can enjoy breakfast offered with an additional charge of 508 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort features an on-site restaurant for your dining convenience.

What is the smoking policy at B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort is located in Patong, famous for good restaurants such as Savoey Restaurant, Tandoori Flames and Baan Rim Pa.

What popular shopping places are close to B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort is located in Patong area which features shopping places such as Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort is located in Patong area, which is famous for attractions such as Bangla Road, Chabad House Phuket and Orientala Spa.

What popular beaches are close to B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort is located in the Patong area, which includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to B-Lay Tong Beach Resort?

B-Lay Tong Beach Resort is located in the Patong area, which is famous for natural sightseeing destinations such as Merlin Butterfly Sanctuary.

See map

Explore the neighborhood

What people love about B-Lay Tong Beach Resort

  • 8.4

    Excellent
    Location

    "The location is great, fronting patong beach and few minutes to the party area."

    shahid

    |

    March 2, 2019

  • 7.2

    Very good
    Staff 

    "Very good location and staff so friendly"

    patsita

    |

    February 14, 2019

  • 10

    Exceptional
    Spaciousness

    "The room is spacious."

    Shafeena

    |

    April 9, 2019

Property ranking|Compared to 3,926 Phuket properties
See all rankings
Room comfort score
8.4/10
Room size
70 sqm.
Location score
8.1/10
Service score
8.1/10
Better than
94
%
of Phuket properties
Bigger than
91
%
of Phuket properties
Better than
85
%
of Phuket properties
Better than
83
%
of Phuket properties
Overall rating:

7.9

Very good
506 reviews
Cleanliness
8.1
Facilities
7.7
Location
8.1
Read all reviews >
More about B-Lay Tong Beach Resort

More about B-Lay Tong Beach Resort

B-Lay Tong Beach Resort

Whatever your reason for visiting Phuket, B-Lay Tong Beach Resort is the perfect venue for an exhilarating and exciting break away.
Take advantage of a wealth of unrivaled services and amenities at B-Lay Tong Beach Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phuket can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful resort, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at B-Lay Tong Beach Resort. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. The specially-designed rooms at B-Lay Tong Beach Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The resort's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at B-Lay Tong Beach Resort, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at B-Lay Tong Beach Resort. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the library.


Around the property

Venture outside B-Lay Tong Beach Resort and explore Phuket during your stay. Sometimes the best vacation days are spent doing nothing. With Patong Beach located 1.1 km away, you can turn a sunny day into a perfect chill out with sand and surf. You're sure to want to visit Big Buddha Phuket located 8.7 km away, among the most sought-after photographs for anyone visiting Phuket.


Reasons to stay here

Spend less here on rooms than you would at 90% of other accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 93% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Swimming Pool

50 mentions

Beach

30 mentions

Breakfast

16 mentions

Housekeeping

14 mentions

Languages spoken
  • English
  • Thai
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • Bar
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet

Location

198 Taveewong Road, Kathu, Patong, Phuket, Thailand, 83150
Excellent
Location

8.1

Airports
  • Phuket International Airport (HKT)
    22.9 km
  • Krabi International Airport (KBV)
    78.3 km
Public transportation
  • Phuket Bus Terminal 2
    10.9 km
  • Phuket Town Local Bus Station (Terminal 1).
    11.1 km
Hospital or clinic
  • PSP Pharmacy
    870 m
Shopping
  • Jungceylon Shopping Center
    1.5 km
Convenience store
  • 7 Eleven
    610 m
Cash withdrawal
  • ATM
    140 m 2 min walk

What's nearby

Popular landmarks
  • Patong Beach
    30 m
  • Bangla Road
    1.3 km
  • Jungceylon Shopping Center
    1.5 km
  • Freedom Beach
    4.1 km
  • Karon Beach
    5.2 km
  • Phuket FantaSea
    5.8 km
  • Chaithararam Temple (Wat Chalong)
    7.8 km
  • Big Buddha Phuket
    8.8 km
  • Kata Beach
    8.9 km
  • Nai Harn Beach
    14.1 km
Nearby landmarks
  • Patong Beach
    30 m
  • Chabad House Phuket
    450 m
  • Mister Singh Fashion Gallery Tailor
    550 m
  • Orientala Spa
    610 m
  • Pa Tong Mosque
    640 m
  • Sphinx Theatre
    830 m
  • Rock City & Saxophone
    830 m
  • PSP Pharmacy
    870 m
  • All 4 Diving
    870 m
  • Siam herbal
    890 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests can enjoy below services with no additional charge :
    • Daily shuttle service from the property to Jungceylon shopping complex
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1200 THB
  • Distance from city center15 KM
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)508 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 123
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2011
Parking
  • Daily parking fee0 THB

Reviews of B-Lay Tong Beach Resort from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.7
Location8.1
Room comfort and quality8.4
Service8.1
Value for money7.5
High score for Phuket
Rating
9+ Exceptional (115)
8-9 Excellent (96)
7-8 Very Good (116)
6-7 Good (35)
<6 Below Expectation (64)
Time of the year
Mar - May (136)
Jun - Aug (101)
Sep - Nov (92)
Dec - Feb (97)
All guests (506)
All room types
All languages

Show reviews that mention 

Showing 426 verified guest comments
12345
10.0
Exceptional
Charles from Canada
Couple
Pool Access Room
Stayed 2 nights in April 2019

We stayed at 5 different resorts around Thailand and this one was BY FAR our absolute favourite. ”

The only thing that would of made the stay better was if their pool wasn’t down for matience, or we probably would of stayed there for the remainder of our trip! We had a pool outside of our room which was amazing though, and they upgraded us to a bigger room as well. The hospitality there was so unbelievably wonderful, the on-site restaurant was so good too! LOVED this resort, would stay again if we ever went back to Thailand! :)

Reviewed April 24, 2019

See room deals

With reference to your recent stay with us, your comments are very much appreciated. It is always a pleasure to receive positive and negative feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
10.0
Exceptional
Shafeena from Malaysia
Family with young children
Jacuzzi Suite Room
Stayed 4 nights in April 2019

Fantastic service”

The staffs was friendly and helpful. It was my husband’s birthday and they prepared a surprise cake for him. The room is spacious. Clean. Pool was great. Thanks to everyone for the good hospitality!

Reviewed April 09, 2019

See room deals

With reference to your recent stay with us, your comments are very much appreciated. It is always a pleasure to receive positive and negative feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
9.2
Exceptional
Norawee from Thailand
Couple
Deluxe Room
Stayed 2 nights in April 2019

Best service.”

Manager on floor, take good care of us. Best service from manager, staff and guard. Very comfortable bed. Be upgraded to pool access room, we are so impressed.

Reviewed April 15, 2019

See room deals

With reference to your recent stay with us, your comments are very much appreciated. It is always a pleasure to receive positive and negative feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
9.6
Exceptional
HJ from Brunei Darussalam
Business traveler
B-Lay Suite with Spa Bath
Stayed 3 nights in November 2019

GREAT VIEW”

NICE PLACE FOR RELAXING

Reviewed December 07, 2019

See room deals

We appreciate your valuable feedback and look forward to seeing you again next time you visit Phuket, Thailand. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
9.2
Exceptional
Việt from Vietnam
Family with young children
Jacuzzi Suite Room
Stayed 3 nights in February 2019

almost ok”

My children don't like the wall paintings. The others were great.

Reviewed February 14, 2019

See room deals

Thanks for staying with us and we are appreciated your feedback and look forward to seeing you again next time you visit Phuket, Thailand. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
8.4
Excellent
Mohammed
Couple
Deluxe King Room
Stayed 6 nights in February 2019

Great Hotel on the quiter side of Patong”

Great Size Rooms - Cleaning service of the rooms is Extremely good each and every day. Easy access to beach & downtown, plenty of shops and local restaurants. Ideal location if you are looking for Halal food - a mosque in walking distance. Overall it was a great location. Great infinity swimming pool, with an ocean view - Only downside was the fact the tiles were all coming off from around the pool and also within the pool... Something that needs urgent maintenance. But I would most defiantly return to this hotel.

Reviewed February 26, 2019

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Thanks for staying with us and we are appreciated your feedback and look forward to seeing you again next time you visit Phuket, Thailand. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
8.4
Excellent
yong from Malaysia
Group
Deluxe King Room
Stayed 3 nights in February 2019

Room are nice and clean ”

Staffs were so helpful to accommodate our needs . Location is in front of the Patong Beach ( quiet side ) and less people. Only downside is there’s a lot of mosquitoes.

Reviewed February 13, 2019

See room deals

Thanks for staying with us and we are appreciated your feedback and look forward to seeing you again next time you visit Phuket, Thailand. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
8.4
Excellent
shahid from Philippines
Couple
DOUBLE B-LAY POOL ACCESS - BED AND BREAKFAST
Stayed 2 nights in February 2019

Good Hotel & Staffs are Great”

The pool access room is good however, the amenities and facilities are a bit old. The staffs are friendly and understand our needs. The location is great, fronting patong beach and few minutes to the party area.

Reviewed March 02, 2019

See room deals

Thanks for staying with us and we are appreciated your feedback and look forward to seeing you again next time you visit Phuket, Thailand. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
8.4
Excellent
Anthony from Australia
Solo traveler
SUITE WITH JACUZZI - BED AND BREAKFAST
Stayed 3 nights in May 2019

Excellent”

Pool was under repair which was unfortunate and hotel is at the end of the beach away from the Main Street. Didn’t bother me too much but if you like partying it might be something to consider. Otherwise decent pick

Reviewed May 24, 2019

See room deals

With reference to your recent stay with us, your comments are very much appreciated. It is always a pleasure to receive positive and negative feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
7.6
Very good
dawn from Australia
Couple
Pool Access Room
Stayed 1 night in February 2019

If Paton is your thing the location is great”

We only stayed in Patong one night as we knew it was not really our kind of place but just like a train wreck we had to see the gory details. The hotel is positioned at the north end of the beach but just a 10 minute walk if you want to get amoungst the mayhem. The beach was a bit quieter a little away from the rows of loungers and jet skis. The resort itself was not bad. We stayed in a pool,access room which was a decent size and quite modern. But unless you are going to use this pool I would not bother paying the extra money as it doesn’t catch the sun and is not connected to the main pool. I found the grounds a bit poorly maintained and a bit grotty a lot of tiles missing from the main pool and the pool bar looked tired and was badly stocked. I think the best thing about this hotel was the Manager or whom I think was the Manager he was genuine and his service was excellent. I picture him somewhere more upmarket like the Four Seasons or a nice boutique hotel.

Reviewed February 10, 2019

See room deals

We refer to your recent stay with us and thank you for taking the time to tell us about your experience at B-Lay Tong Beach. I am sorry that your overall experience did not meet your expectations. Please accept my sincere apology. At B-Lay Tong Beach, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. Please be rest assured that we are responding appropriately to address the problem and prevent future occurrence. We appreciate your sharing concerns, and hope that you will give us the opportunity to better serve you in the near future. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
8.0
Excellent
Maria from Russia
Solo traveler
Pool Access Room
Stayed 1 night in March 2018

All good”

All good, not a fancy 5* more to 4*

Reviewed January 21, 2019

See room deals

Thanks for staying with us and we are appreciated your feedback and look forward to seeing you again next time you visit Phuket, Thailand. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
7.2
Very good
patsita from Thailand
Couple
Deluxe King Room
Stayed 1 night in February 2019

Very good location ”

Very good location and staff so friendly

Reviewed February 14, 2019

See room deals

Thanks for staying with us. We continuously work hard to make our guests happy and appreciate your feedback! Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
6.4
Good
Andrew from Australia
Couple
Deluxe King Room
Stayed 1 night in April 2019

Main pool had no water in it due to maintenance ”

Main pool had no water, although we were upgraded to a room one of the smaller pool access. We were staying here only 1 night we got awoken by reception at midnight ringing us to ask if we were checking out the following morning. Not the greatest.

Reviewed April 03, 2019

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We refer to your recent stay with us and thank you for taking the time to tell us about your experience at B-Lay Tong Beach. I am sorry that your overall experience did not meet your expectations. Please accept my sincere apology. At B-Lay Tong Beach, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. Please be rest assured that we are responding appropriately to address the problem and prevent future occurrence. We appreciate your sharing concerns, and hope that you will give us the opportunity to better serve you in the near future. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
4.8
Arash from Canada
Couple
Deluxe King Room
Stayed 3 nights in February 2019

Needs a bit of work”

This may have been a great hotel 10 years ago but now requires a major upgrade. Facilities are outdated; especially the pool as all the small rectangular ceramics have fallen off for most of the pool (and the pool filtration system needs a revamp, dirty water). There is a major construction going on right next to the hotel (Four Points Sheraton Hotel will be opening soon) as well. On the positive note the hotel is centrally located with a great view of Patong Beach, large rooms and free parking.

Reviewed February 25, 2019

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With reference to your recent stay with us, your comments are very much appreciated. It is always a pleasure to receive positive and negative feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
4.8
Seng from Singapore
Couple
Jacuzzi Suite Room
Stayed 2 nights in May 2019

Acceptable”

Main pool is under renovation . Place is eerie and dark especially the room corridors. We booked the jacuzzi room, for the jacuzzi but it was down after first night. Couldn't fix it. The pictures are somehow edited by photoshop. The sea view from balcony had been covered by trees. Overrated.

Reviewed May 18, 2019

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We refer to your recent stay with us and thank you for taking the time to tell us about your experience at B-Lay Tong Beach. I am sorry that your overall experience did not meet your expectations. Please accept my sincere apology. At B-Lay Tong Beach, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. Please be rest assured that we are responding appropriately to address the problem and prevent future occurrence. We appreciate your sharing concerns, and hope that you will give us the opportunity to better serve you in the near future. Adithep W. / General Manager

Responded January 27, 2020
B-Lay Tong Beach Resort
4.4
Yofan from Indonesia
Solo traveler
B-Lay Deluxe Room
Stayed 2 nights in January 2019

Disappointed Service Level with Unfriendly Receptionist, name is Bank”

Very Bad service level for this class hotel... Not professional at all for all kind services, I had a very bad experience ever during my stay in this hotel, especially the reception staff name Bank, he is very unfriendly and doesn't helpfull at all as front liner staff... I will share my bad experiences to all my friend who want to visit Phuket to not to stay in this hotel ever!!

Reviewed January 19, 2019

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Dear Yofan Thank you for your recent stay with us and for taking time to share your review. We appreciate your feedback and we will ensure that the staff mentioned is properly retrained to deliver the service level expected from us. We sincerely apologize for your experience and we are committed to making the necessary improvement. Kind regards, The Management B Lay Tong Beach Resort

Responded January 21, 2019
B-Lay Tong Beach Resort
4.0
Mohammed from Saudi Arabia
Couple
B-Lay Suite with Spa Bath
Stayed 7 nights in December 2018

Good facilitiy with a bad service ”

They have a good facility,but bad management

Reviewed January 06, 2019

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Dear Mohammed Thank you for your stay with us and for taking time to share your review. We appreciate all feedback as it is an opportunity for us to make improvements. We regret that the service did not meet your expectations and we conduct an internal review on this case. We hope that you will give us the chance to turn your experience around and we look forward to welcoming you back in future. Kind Regards, The Management B Lay Tong Beach Resort

Responded January 10, 2019
B-Lay Tong Beach Resort
2.0
linda from Sweden
Family with young children
Deluxe King Room
Stayed 4 nights in January 2019

Dangerus pool!!!”

Dangerus pool and moskitos all over and they leav the doors open when they cleaning the rooms.. so its impossibl to sleep!!! Really bad dont spend your money here

Reviewed January 18, 2019

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Dear Linda Thank you for your recent stay with us and for taking time to share your review. We wish to clarify that we upgraded you to a room type to a room with private pool after you informed us about your concerns about the main pool. Also, it is standard practice to leave the doors open while Housekeeping is cleaning the room, as it allows air flow in the room to freshen the rooms up. The Hotel also conducts regular pest control for mosquitoes, as we are located in a tropical climate. We do understand that you requested for a full refund, which we unfortunately could accept, but we hope that you will give us the opportunity to turn your experience around in the near future. Kind regards, The Management B Lay Tong Beach Resort

Responded January 21, 2019
B-Lay Tong Beach Resort
9.3
Exceptional
Giovanni from Australia
Couple
Deluxe King Room
Stayed 6 nights in November 2012

Great hotel in a good location”

Swimming pool, room size, STAFF!!

We (couple) actually stayed here for 2 weeks. The first week was so good we booked through agoda for the second week. We looked around at other hotels but in the end decided that B-Lay Tong was the best option. The hotel is very modern in design. I liked this, but others may prefer a more 'Thai' feel. It is situated at the northern end of Beach Rd, across the road from the beach. This is about 10-15 minute walk to Bangla rd but there are not too many shops for about half the way and so there is less hassling to buy. The rooms are big and bright with a king size bed, day bed and small balcony. The bathrooms have a rain shower and a nozzle hand held shower head. The shower is very big and has plastic wood like slats on the floor and glass walls. There is also a shelf for the toiletries. The rooms are made up every day with clean towels and sheets if you wish. There is also a free mini bar and free wifi. The beds are superb, not hard at all. The sheets are above hotel quality. The TV had a few 'snow' issues but who goes on holidays to watch TV. There is also a complimentary drink at the front bar each night of your stay. Our first week was spent with 7 others all staying at the B-Lay Tong. We had 4 rooms on the third level. The staff arranged this for us after one phone inquiry from Australia just before we left. These were great rooms, close to the pool and breakfast room and with lovely views over the garden and towards the pool and ocean. What makes B-Lay Tong the great place to stay is of course the staff. All Thai peoples are friendly but the staff at B-Lay are fantastic. From the minute we checked in to the minute we checked out 2 weeks later, they couldn't have been friendly and helpful. We would like to thank everyone for the best holiday, just some of the staff I can remember, Oh, Da, Mon, Tee, Tam and Mai in the bar. Mor, the executive manager, was fabulous.

Reviewed November 29, 2012

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9.3
Exceptional
Juhfaidzal from Malaysia
Couple
Deluxe King Room
Stayed 3 nights in June 2012

Beautiful ”

Infinity swimming pool

This is my first trip to Phuket, and I chose B-Lay Tong Phuket because of in front of Patong beach. Everything you can find along Patong road from good restaurants, clubs, bar and massage centre. I stay at Deluxe King Room, the room is very spacious. However since theres no tiles, the floor kinda wet everyday. I need to wear room sandal every time I'm inside the room. The room facing small garden but I still can enjoy the Patong beach as well as swimming pool. I love the swimming pool, infinity. This hotel is one of my favourite and worthy hotel so far since Im started traveling, worth of money and good location.

Reviewed June 20, 2012

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