Melia Koh Samui (SHA Extra plus)
Melia Koh Samui (SHA Extra plus)
Melia Koh Samui (SHA Extra plus)
Melia Koh Samui (SHA Extra plus)
Melia Koh Samui (SHA Extra plus)
Melia Koh Samui (SHA Extra plus)
Melia Koh Samui (SHA Extra plus)

Removed from saved list

9.4

Exceptional

235 reviews

235 reviews

Beach20
Breakfast16
Swimming Pool15
See map

9.4

Exceptional

Location rating score

Exceptional location - 760 meters to the beach
Parking
FREE
Popular landmarks
Wat Plai Laem 1.7 km
Big Buddha 2.4 km
Fisherman's Village 5.7 km
Chaweng Noi Beach 7.3 km
Maenam Beach 8.9 km
Lamai Beach 11.3 km
Hin Ta & Hin Yai Rocks 14.1 km
Na Muang Waterfall 15.0 km
Nearby landmarks
BJ Pharmacy 130 m
7 Eleven Supermarkt 170 m
Art-samui 630 m
Jungle Minigolf 680 m
Choeng Mon Beach 760 m
Samui Football Golf Club 900 m
Wat Plai Laem 1.7 km
Thongson Bay Beach 1.8 km
Plai laem 1.8 km
Wat Nuan Naram 2.0 km
Newly built in 2020

Melia Koh Samui (SHA Extra plus)

83 Moo 5, Choeng Mon Beach, Ko Samui, Surat Thani, 84320, Thailand., Choengmon, Koh Samui, Thailand, 84320 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Choengmon part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transport

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Kids club

Exercise area

Complimentary WIFi in all rooms

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money9.4
Distance to city center7 km
Location rating9.4
Nearest airportSamui Airport (USM)
Distance to airport3.3 km

Rooms available at Melia Koh Samui (SHA Extra plus)

The Level Boat Suite Sea View
...
  • Room size: 91 m²/980 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
The Level Room with Pool Access
...
  • Room size: 58 m²/624 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Room Pool Access
...
  • Room size: 58 m²/624 ft²
  • Pool view
  • 2 queen beds or 1 king bed
Enter dates to see prices
The Level Boat Suite Pool Access
...
  • Room size: 91 m²/980 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Premium Room
...
  • Room size: 52 m²/560 ft²
  • Pool view
  • 2 queen beds or 1 king bed
Enter dates to see prices
The Level Boat Suite
...
  • Room size: 91 m²/980 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 51 m²/549 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
The Level Pool Access
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 156 m²/1679 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 104 m²/1119 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does Melia Koh Samui (SHA Extra plus) have a hot tub?

Melia Koh Samui does not have a hot tub.

What time is check-in and check-out at Melia Koh Samui (SHA Extra plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Melia Koh Samui (SHA Extra plus)?

Melia Koh Samui (SHA Extra plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Melia Koh Samui (SHA Extra plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Melia Koh Samui (SHA Extra plus) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Koh Samui with private transportation, the resort can arrange taxi service.

Is breakfast offered at Melia Koh Samui (SHA Extra plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Melia Koh Samui (SHA Extra plus). Children can enjoy breakfast offered with an additional charge of 950 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Melia Koh Samui (SHA Extra plus)?

Melia Koh Samui (SHA Extra plus) features 2 on-site restaurants for your dining convenience. International cuisine is available for guests.

Can special events be hosted at Melia Koh Samui (SHA Extra plus)?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Melia Koh Samui (SHA Extra plus). Small or intimate events like birthday parties and honeymoons can also be accomodated.

Can business events be hosted at Melia Koh Samui (SHA Extra plus)?

On-site venues and convenient event services make Melia Koh Samui (SHA Extra plus) an ideal choice for hosting events such as seminars and meetings. The 4 venues can accommodate you and your guests. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Melia Koh Samui (SHA Extra plus)?

Melia Koh Samui (SHA Extra plus) does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Melia Koh Samui (SHA Extra plus)?

The closest airport is Samui Airport, 3.2 km away from Melia Koh Samui (SHA Extra plus).

What restaurants are nearby Melia Koh Samui (SHA Extra plus)?

Melia Koh Samui (SHA Extra plus) is located in Choengmon, famous for good restaurants such as Choengmon Restaurant, La Taverne and Garland Samui.

What are popular attractions near Melia Koh Samui (SHA Extra plus)?

Guests at Melia Koh Samui (SHA Extra plus) can easily visit Big Buddha, Wat Plai Laem and Art-samui located in the Choengmon area.

What popular beaches are close to Melia Koh Samui (SHA Extra plus)?

Guests at Melia Koh Samui (SHA Extra plus) can easily visit Choeng Mon Beach, Thongson Bay Beach and Samrong Beach in the Choengmon area.

What popular natural sightseeing spots are close to Melia Koh Samui (SHA Extra plus)?

Melia Koh Samui (SHA Extra plus) is located in the Choengmon area, which is famous for natural sightseeing destinations such as Samui Crocodile Farm and Plai laem.

Show more questions
See map

Explore the neighborhood

What people love about Melia Koh Samui (SHA Extra plus)

  • 9.6

    Exceptional

    "Best service"

    Kim

    |

    June 12, 2022

  • 9.6

    Exceptional

    "We really enjoyed our stay at Melia with our 2 yo."

    Luca

    |

    June 11, 2022

  • 10

    Exceptional

    "We stayed for three nights and really enjoyed our stay."

    Diana

    |

    June 8, 2022

Property ranking|Compared to 1,304 Koh Samui properties
See all rankings
Location score
9.4/10
Service score
9.7/10
Cleanliness score
9.7/10
Value for money score
9.5/10
Better than
99
%
of Koh Samui properties
Better than
99
%
of Koh Samui properties
Better than
99
%
of Koh Samui properties
Better than
98
%
of Koh Samui properties
Overall rating:

9.4

Exceptional
235 reviews
Cleanliness
9.7
Facilities
9.6
Location
9.4
Read all reviews >
What travelers say they love:
We had a wonderful experience in the hotel.
Mariat from Thailand
Family with young children
More about Melia Koh Samui (SHA Extra plus)

More about Melia Koh Samui (SHA Extra plus)

Melia Koh Samui (SHA Extra plus)

Wake up to a magical day and enjoy all that Koh Samui offers with a stay at Melia Koh Samui (SHA Extra plus).
Melia Koh Samui (SHA Extra plus) provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Koh Samui.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Melia Koh Samui (SHA Extra plus) include a balcony or terrace, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Melia Koh Samui (SHA Extra plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Melia Koh Samui (SHA Extra plus) offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like watersports equipment rentals made available at Melia Koh Samui (SHA Extra plus).
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Koh Samui. Sit on the sand or sip a drink in leisure at Chaweng Beach located 4.9 km away. The most well-known nearby local attraction is Hin Ta & Hin Yai Rocks which is located just about 14.0 km away.


Reasons to stay here

Past guests rate facilities here higher than 99% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 99% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9.6

Languages spoken

  • English
  • Chinese [Mandarin]
  • Spanish
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Exercise area
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Table tennis
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • DVD/CD player
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Location
83 Moo 5, Choeng Mon Beach, Ko Samui, Surat Thani, 84320, Thailand., Choengmon, Koh Samui, Thailand, 84320
Exceptional
Location

9.4

Airports

  • Samui Airport (USM)
    3.3 km 16 min drive
  • Surat Thani Airport (URT)
    114.0 km

Hospital or clinic

  • BJ Pharmacy
    130 m

Shopping

  • Central Festival Samui
    4.9 km

Convenience store

  • Family Mart
    110 m

Cash withdrawal

  • ATM
    1.9 km
What's nearby

Popular landmarks

  • Wat Plai Laem
    1.7 km
  • Big Buddha
    2.4 km
  • Fisherman's Village
    5.7 km
  • Chaweng Noi Beach
    7.3 km
  • Maenam Beach
    8.9 km
  • Lamai Beach
    11.3 km
  • Hin Ta & Hin Yai Rocks
    14.1 km
  • Na Muang Waterfall
    15.0 km

Nearby landmarks

  • BJ Pharmacy
    130 m
  • 7 Eleven Supermarkt
    170 m
  • Art-samui
    630 m
  • Jungle Minigolf
    680 m
  • Choeng Mon Beach
    760 m
  • Samui Football Golf Club
    900 m
  • Wat Plai Laem
    1.7 km
  • Thongson Bay Beach
    1.8 km
  • Plai laem
    1.8 km
  • Wat Nuan Naram
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee900 THB
  • Distance from city center7 km
  • Travel time to airport (minutes)10

Extras

  • Daily Internet/Wi-Fi fee0 THB

The property

  • Local Tax ID/ Rental License0 1055 49106 85 9
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 200
  • Year property opened2020

Parking

  • Daily parking fee0 THB

Reviews of Melia Koh Samui (SHA Extra plus) from real guests

Provided by verified guests of Agoda
9.4
/
10
Exceptional
Cleanliness9.7
Facilities9.6
Location9.4
Service9.7
Value for money9.4
High score for Koh Samui
Rating
9+ Exceptional (104)
8-9 Excellent (7)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (63)
Jun - Aug (13)
Sep - Nov (16)
Dec - Feb (23)
All guests (235)
All room types
All languages

Show reviews that mention 

Showing 115 verified guest comments
12345
10.0
Exceptional
TAEWON from Thailand
Family with young children
Deluxe Room
Stayed 1 night in October 2020

The Best Resort in Thailand ”

The hotel facility was perfect. Room condition was perfect. Great Location. Very clean and Nice swimming pool. A nice restaurant with a wonderful food and view. Just want to say it was so so perfect staying here. For the most, the staffs are so so kind and they are professional. (My son got a small accident, they did a great treatment there and they took us to the hospital immediately. I felt so glad I was staying in that hotel.) Just want to say again, It was the best hotel not only in Koh Samui, but in Thailand.

Reviewed October 03, 2020

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Dear TAEWON, Thank you very much for your feedback after your recent stay at Melia Koh Samui. There is nothing to be compared to your kind review and your compliments to our team. It is absolutely significant for us. We appreciate your comprehensive feedback and it has been shared with our team for continuing the great service. Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded December 29, 2020
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Yaowadee from Thailand
Group
Deluxe Room
Stayed 2 nights in December 2020

Best memorable trip this year ever!”

Thanks to all staff at Melia and Khun Gine, we had a wonderful time staying there and a surprise birthday party! The hotel is new and super clean. I love the jacuzzi and the pool. Highly recommend it to everyone to visit. Worth of money. :)

Reviewed December 22, 2020

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Dear Yaowadee, Thank you very much for your feedback after your recent stay at Melia Koh Samui. We are thankful to learn that you had the best memorable trip of the year with us and received a magnificent experience from our associates especially Khun Gine. We are always deliver an enthusiastically service besides we are continuously striving an exceptional experience for all valued guests. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded December 29, 2020
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Priya from Thailand
Family with teens
Deluxe Room
Stayed 1 night in November 2020

The best place to stay in Koh Samui”

Staff are friendly and the breakfast is delicious ! Now during covid-19period led hotel to be so peaceful, it is good for vacation when you need to take a break from work. Both interior and exterior are instagrammable. Moreover, the room is clean and swimming pool is big and beautiful. This fit with family with young children and couple. To sum up, this worth the value of money!

Reviewed November 12, 2020

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Dear Priya, Thank you very much for your feedback after your recent stay at Melia Koh Samui. It was a pleasure to welcome you recently and we are thrilled to learn that you had an amazing experience with us and enjoyed our accommodations and services. It is very rewarding and encouraging to hear from you that we are the best place to stay in Koh Samui. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded December 29, 2020
Melia Koh Samui (SHA Extra plus)
9.6
Exceptional
Kiatkanid from Thailand
Family with young children
Stayed 3 nights in January 2021

Comfortable, great facilities, impeccable service”

The hotel is very new and has great facilities for both adults and children. The pools were very nice, room was large, clean, comfortable. Breakfast had good variety. Location was great, nice beach area, quiet and rather private. Staff were very attentive. Very nice hotel.

Reviewed January 07, 2021

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Dear Kiatkanid, Thank you very much for your feedback after your recent stay at Melia Koh Samui. We are extremely glad that you had a terrific experiences in our hotel and relished every components of the property and acquired exceptional services from our proficient colleagues. We retain our constant task to ensure our guests leave with lasting and valuable memories. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded January 13, 2021
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Tim from Germany
Couple
Deluxe Room
Stayed 3 nights in March 2020

Very nice and brand new hotel”

This Hotel is very nice and the whole stuff extremly friendly. The Pool looks exactly like on the pictures and its directly at the beach. The beds are super comfortable. The only thing In my opinion is that the Breakfast could be with a little Bit more options but the rest ist very nice. Thanks so much to all the stuff

Reviewed March 24, 2020

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Dear Tim, Thank you very much for your feedback after your recent stay at Melia Koh Samui. It is very delighted to learn that your stay with us was very nice highlighting our guest room, swimming pool, and staff services. On the other hand, we will look into the variety of the breakfast accordingly to make your future stay even better. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded March 25, 2020
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Duangnate from Thailand
Couple
Deluxe Room
Stayed 2 nights in August 2020

truly comfort”

Excellent breakfast even served for a la carte good taste and quality. Room r 5 stars set up. Staff is excellent with the good attitude during covid situation.

Reviewed August 07, 2020

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Dear Duangnate, Thank you very much for your feedback after your recent stay at Melia Koh Samui. It is very delighted to learn that your stay with us was truly comfortable highlighting our excellent breakfast, room, and especially exceptional staff service. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded September 25, 2020
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Christian from Thailand
Family with young children
Premium Room Pool Access
Stayed 4 nights in February 2021

Excellent Resort ”

Excellent Resort, Fantastic facilities with perfect swimming pool, Beautiful environment, Great location, Wonderful service, Lovely beach and High quality food & beverage ! We had a fantastic stay ! We loved it and our son enjoyed his birthday ...

Reviewed March 05, 2021

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Dear Christian, Thank you very much for your feedback about Melia Koh Samui. We are extremely glad that you had a magnificent experience in our property and received exceptional services from our proficient colleagues. Your gracious comment about our team is received with sincere appreciation as it is always rewarding to receive such encouraging comments and it helps to motivate our staff to strive for its best. Moreover, your comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded March 27, 2021
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Wei-In from China
Group
Deluxe Room
Stayed 1 night in December 2020

Exceptional”

The resort is great with all the facilities we can enjoy. Love the selection of breakfast!

Reviewed January 08, 2021

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Dear Wei-In, Thank you very much for your feedback after your recent stay at Melia Koh Samui. Feedback is vital for us and we intensely appreciate your graceful words of eulogy as we focus on the contentment of every guest who walks through our doors. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded January 13, 2021
Melia Koh Samui (SHA Extra plus)
9.6
Exceptional
Sompol from Thailand
Couple
Premium Room
Stayed 2 nights in October 2020

A good vacation trip ”

Staffs very nice Location is good

Reviewed October 27, 2020

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Dear Sompol, Thank you very much for your feedback after your recent stay at Melia Koh Samui. We are delighted to learn that you enjoyed your stay with us especially our service and location. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded December 29, 2020
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Chayanis from Thailand
Family with teens
Premium Room Pool Access
Stayed 4 nights in October 2020

Exceptional”

Sooo gooddd

Reviewed October 14, 2020

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Dear Chayanis, Thank you very much for your feedback after your recent stay at Melia Koh Samui. We are delighted that you found our hotel so good. We, entire team look forward to welcoming you back to our hotel. Warm regards, Kraisorn Chaichana Guest Experience Manager

Responded December 29, 2020
Melia Koh Samui (SHA Extra plus)
9.6
Exceptional
Kim from Australia
Couple
Deluxe Room
Stayed 5 nights in March 2022

excellent”

the best

Reviewed June 23, 2022

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Dear Kim, Thank you so much for sharing a fantastic review of your recent stay at Melia Koh Samui. We are delighted to hear that you enjoyed the hotel facilities and services from our colleagues. Thank you once again, and looking forward to welcoming you back very soon. Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded June 24, 2022
Melia Koh Samui (SHA Extra plus)
9.6
Exceptional
Kim from Australia
Couple
Deluxe Room
Stayed 2 nights in April 2022

new hotel”

best service

Reviewed June 12, 2022

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Dear Kim, Thank you very much for your feedback about Melia Koh Samui. Your highest rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction. We hope it will be not too long before we can welcome you back to Melia Koh Samui. Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded June 13, 2022
Melia Koh Samui (SHA Extra plus)
9.6
Exceptional
Luca from Switzerland
Family with young children
Deluxe Room
Stayed 6 nights in June 2022

Great Family Hotel”

We really enjoyed our stay at Melia with our 2 yo. The pool is great, breakfast buffet of high quality and big and the staff very friendly. Only downsides was the very slow wifi and the pretty high prices for drinks and food (even for 5* hotels in thailand standards).

Reviewed June 11, 2022

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Dear Luca, Thank you for taking the time to share your experience with us after your recent stay at Melia Koh Samui. We are happy to read that you are totally thrilled with your stay with us. We also very much appreciated your positive comment about our facilities, breakfast, swimming pool, and we are glad that you love the service from our team. In regard price of food and beverage, the price is set as per the market research of the hotels on the island. However, we will continue to improve our services. Thank you very much for your constructive feedback. We appreciate your feedback and we look forward to your next stay with us. Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded June 11, 2022
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Diana from Thailand
Couple
Deluxe Room
Stayed 3 nights in May 2022

Very Nice Hotel”

We stayed for three nights and really enjoyed our stay. The hotel is really beautiful and sits on a very nice beach. The breakfast was delicious, but is served in the lobby instead of sea side. Very nice Place!

Reviewed June 08, 2022

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Dear Diana, Thank you very much for sharing this admirable experience at Melia Koh Samui We are extremely glad that you had a magnificent 3 nights experience in our property and enjoyed the hotel facilities, especially the beach area. This is remarkably delightful to learn that your recent stay with us was completely incredible. Thank you very much once again for your feedback and we are looking forward to welcoming you back again on your next visit. Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded June 11, 2022
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
SEUNG from South Korea
Couple
The Level Boat Suite Sea View
Stayed 1 night in June 2022

Very satisfied.”

In particular, I was impressed by the friendly attitude of the staff, including Noom and Golf.

Reviewed June 04, 2022

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Dear Seung, Thank you very much for your feedback about Melia Koh Samui. Your highest rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction. Your compliment for Noom and Golf will be shared accordingly. We hope it will be not too long before we can welcome you back to Melia Koh Samui. Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded June 05, 2022
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Pasu from Thailand
Group
The Level Boat Suite Sea View
Stayed 3 nights in April 2022

Excellent hotel facilities, breakfast and services”

Thank you very much for K.Siri and K.Po for your amazing and friendly services. K.Siri is very professional and very attentive on the hotel guests. You put a big smile on my face. What impressed me most are wonderful room in level boat and breakfast. We had a lovely time at Melia Koh Samui. I can't wait to come back again some time in the future.

Reviewed June 03, 2022

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Dear Khun Pasu, Thank you very much for your feedback after your recent stay at Melia Koh Samui. We are extremely glad that you had a magnificent experience in our property and received exceptional services from our proficient colleagues. This is remarkably delightful to learn that your recent stay with us was great. Your nice note to Khun Siri will be share with her accordingly. I'm sure she will be delighted to receive such a great encouragement from you We, entire team look forward to welcoming you back to our hotel. Warm regards, Jarodfah Sivayathorn Guest Experience Manager

Responded June 04, 2022
Melia Koh Samui (SHA Extra plus)
10.0
Exceptional
Pasu from Thailand
Group
The Level Boat Suite Sea View
Stayed 3 nights in May 2022

Feel like home with 5 stars hotel facilities and services”

Thank you very much for K.Siri and K.Po for your amazing and friendly services. K.Siri is very professional and very attentive on the hotel guests. You put a big smile on my face. What impressed me most are wonderful room in level boat and breakfast. We had a lovely time at Melia Koh Samui. I can't wait to come back again some time in the future. เป็นโรงแรมที่ยอดเยี่ยมที่สุด ทั้ง ห้องพัก การบริการ และ อาหารเช้า ขอบคุณ คุณ Siri และ คุณ Po สำหรับ บริการที่ยอดเยี่ยมเกินคำบรรยาย รัก Melia ครับ

Reviewed June 03, 2022

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10.0
Exceptional
paul from Australia
Couple
Deluxe Room
Stayed 6 nights in May 2022

Beautiful resort with lovely staff”

A island Paradise with excellent service . The duty manager Puh checked every morning at breakfast that we were happy with our stay. Highly recommend Melia 😊

Reviewed May 31, 2022

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Dear Paul, Thank you so much for providing a lovely review regarding your stay at Melia Koh Samui. Your review left a big smile on my face. I am delighted to learn that you enjoyed your stay with us and that you were impressed with the service provided by our team throughout the hotel. Thank you again for the beautiful review. I look forward to welcoming you back soon! Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded May 31, 2022
Melia Koh Samui (SHA Extra plus)
9.2
Exceptional
Georg from Taiwan
Couple
Premium Room
Stayed 5 nights in May 2022

Great facility, perfect for families”

I can highly recommend Melia. Very family friendly, clean and modern facility. The stuff is great and helpful. Especially big thanks to the F&B director „Yolande“ who made our stay even better. The only thing I may would be concerned is the availability for pool/ beach chairs at high season. But for that is the room with pool access a good back up!

Reviewed May 20, 2022

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Dear Georg, Thank you very much for sharing your stay experiences at Melia Koh Samui. And also for highlighting the outstanding service you received from Khun Yolande our Food and Beverages Director. I will make sure personally that She will receive your compliment. Thank you again for your excellent review, and I look forward to welcoming you back to Melia Koh Samui in the not too distant future. Warmest regards, Jarodfah Sivayathorn Guest Experience Manager

Responded May 24, 2022
Melia Koh Samui (SHA Extra plus)
3.6
Phanrawee from Portugal
Couple
Premium Room
Stayed 5 nights in May 2022

5 stars but dishonest staff and everything is always asking money from guests”

Overall was okay but Staff are not being honest at all. When we asked for recommendations about restaurants around hotel, all of them said no restaurants around there, every restaurants were closed and far away, guests cannot walk. They tried to push sell for restaurant in the hotel and price of food is normally high so we ate at the hotel. The next day we rent a car and drove around, there're many restaurants around hotel. And when we asked for one Paracetamol, they said they can't give us but they asked for our money to buy for us. Well, every hotel has nursing room and basic medicines available for guests, but this hotel denies to offer basic treatment for guests. This doesn't make any senses. Everything for this hotel is just gaining and asking money from guests. It's gonna be first and last time, Never again

Reviewed May 17, 2022

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Dear Khun Phanrawee, First of all, Thank you for taking the time to share your feedback on Agoda. We are regrettably to hear that there was a shortcoming experienced during your stay with us and it is my utmost priority to firstly address all your concerns in a timely manner with the management team and improve our service immediately. However, please allow me to explain that as the hotel didn't have a license to distribute the medicine, therefore the hotel couldn't provide the medicine to the guest. offer to purchase the medicine was offered instead. This was followed by the rule and regulations concerned with guest safety and security as a first priority. Regarding staff service, please ensure that your feedback has been raised to the concerned department for further action. We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort. Warm regards, Jarodfah Sivayathorn Guest Experience Manager

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