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Swimming pool, Banyan Tree Phuket  in Phuket
Signature Two-Bedroom Pool Villa - View, Banyan Tree Phuket  in Phuket
a picnic table in front of a lake, Banyan Tree Phuket  in Phuket
Lobby, Banyan Tree Phuket  in Phuket
a man and woman standing on top of a beach, Banyan Tree Phuket  in Phuket
Swimming pool [outdoor], Banyan Tree Phuket  in Phuket
Swimming pool [outdoor], Banyan Tree Phuket  in Phuket

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8.8

Excellent

2,263 reviews

2,263 reviews

Breakfast24
Housekeeping20
Beach12
See map
See map

8.5

Excellent

Location rating score

Excellent location - 400 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea 6.1 km
Patong Beach 11.5 km
Bangla Road 13.0 km
Jungceylon Shopping Center 13.2 km
Freedom Beach 15.1 km
Karon Beach 16.8 km
Chaithararam Temple (Wat Chalong) 18.7 km
Big Buddha Phuket 20.4 km
Kata Beach 20.6 km
Nai Harn Beach 25.7 km
Nearby landmarks
Bang Tao Beach 400 m
Laguna Phuket Golf Club 710 m
Banyan Tree Golf Club 710 m
Canal Village Shopping Centre 980 m
Phuket International Horse Club 1.7 km
Oasis Spa Turquoise Cove 1.7 km
Bampot Kitchen & Bar 2.0 km
Milan Tailor Ltd 2.0 km
Tawai Thai Cooking School 2.1 km
Night market 2.2 km

Banyan Tree Phuket

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Thao part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Distance to city center15 km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport11.2 km

Rooms available at Banyan Tree Phuket

Exceptional
Room comfort & quality

9.1

Two-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Signature Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Grand Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Serenity 3-Bedroom Pool Residence
...
  • Pool view
  • Balcony/terrace
  • 2 king beds and 1 double be...
Enter dates to see prices
Three-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Banyan Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Grand Lagoon Pool Villa
...
  • Room size: 270 m²/2906 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
One-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Spa Pool Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Signature Pool Villa
...
  • Room size: 270 m²/2906 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Banyan Tree Phuket ?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Banyan Tree Phuket ?

Banyan Tree Phuket is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1900 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Banyan Tree Phuket also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Banyan Tree Phuket has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Banyan Tree Phuket ?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Banyan Tree Phuket . A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 1500 THB for adults and 750 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Banyan Tree Phuket ?

Banyan Tree Phuket features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Banyan Tree Phuket ?

Your special occasion or event can be hosted at one of the 6 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Banyan Tree Phuket . Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Banyan Tree Phuket ?

On-site venues and convenient event services make Banyan Tree Phuket an ideal choice for hosting events such as corporate events, conferences and meetings. The 6 venues can accommodate up to 300 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Banyan Tree Phuket ?

Banyan Tree Phuket does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Banyan Tree Phuket ?

Banyan Tree Phuket is located in Bang Thao, famous for good restaurants such as Flame, Little Paris and XANA Beach Club.

What popular shopping places are close to Banyan Tree Phuket ?

Banyan Tree Phuket is located in Bang Thao area which features shopping places such as Canal Village Shopping Centre, Milan Tailor Ltd and Boat Avenue Villa Market.

What are popular attractions near Banyan Tree Phuket ?

Banyan Tree Phuket is located in Bang Thao area, which is famous for attractions such as Oasis Spa Turquoise Cove, Lemonade Club and Wat Choeng Thalay.

What popular beaches are close to Banyan Tree Phuket ?

Banyan Tree Phuket is located in the Bang Thao area, which includes Bang Tao Beach and Pineapple Beach.

What popular natural sightseeing spots are close to Banyan Tree Phuket ?

Banyan Tree Phuket is located in the Bang Thao area, which is famous for natural sightseeing destinations such as Elephant Family Phuket.

See map

Explore the neighborhood

What people love about Banyan Tree Phuket

  • 10

    Exceptional
    Cleanliness

    "Very secluded, everything is impeccably clean (rooms, facilities, spa, pools, etc..)."

    Yazan

    |

    January 1, 2023

  • 10

    Exceptional
    Staff 

    "This place is awesome love the service ! Clean and attentive"

    Kenny

    |

    August 31, 2022

  • 9.6

    Exceptional
    Location

    "Very close to the beach with less than 3 mins walk."

    Lee

    |

    February 20, 2023

Property ranking|Compared to 4,067 Phuket properties
See all rankings
Room comfort score
9.1/10
Service score
9.4/10
Cleanliness score
9.2/10
Couples review score
9/10
Better than
98
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
96
%
of Phuket properties
Better than
95
%
of Phuket properties
Overall rating:

8.9

Excellent
1,929 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.5
Read all reviews >
What travelers say they love:
I stayed at the double pool villa room type which is a very ...
Theerachart from Thailand
Solo traveler
More about Banyan Tree Phuket

More about Banyan Tree Phuket

Banyan Tree Phuket

Treat yourself to a relaxing stay and all that Phuket has to offer with a stay at Banyan Tree Phuket .
Take advantage of a wealth of unrivaled services and amenities at Banyan Tree Phuket . Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phuket can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Banyan Tree Phuket .
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Banyan Tree Phuket offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Banyan Tree Phuket , where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Banyan Tree Phuket which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Banyan Tree Phuket . While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room and spa. The many offerings at Banyan Tree Phuket ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Banyan Tree Phuket gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling, non-motorized water sports and diving. You won't need to go far to play some water sports, with the convenience of watersports equipment rentals and canoes provided.
Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table, yoga room, tennis court and golf course on site. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Phuket. Sometimes the best vacation days are spent doing nothing. With Patong Beach located 12.7 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

This hotel's facilities score higher than 98% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

39 mentions

Breakfast

23 mentions

Food & Dining

20 mentions

Beach

15 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Thai
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Canoeing
  • Diving
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private bath
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bicycle rental [free]
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Private pool
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Saffron
  • Cuisine: Asian, Thai
  • Menu: Buffet
Watercourt
  • Cuisine: International
Taihei
  • Cuisine: Japanese
  • Menu: Buffet
Banyan Cafe
  • Cuisine: International, Thai
Lobby Bar
  • Cuisine: Asian, International, Local
Tre
  • Cuisine: Asian, International
Sands
  • Cuisine: American, Grill/BBQ, Mexican
  • Menu: Buffet

Location

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110
Excellent
Location

8.5

Airports
  • Phuket International Airport (HKT)
    11.2 km 29 min drive
  • Krabi International Airport (KBV)
    76.1 km 2.5 hour drive
Public transportation
  • Phuket Bus Terminal 2
    15.1 km 31 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    17.9 km
Hospital or clinic
  • Thalang Hospital
    4.9 km 20 min drive
Convenience store
  • Family Mart
    2.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Phuket FantaSea
    6.1 km
  • Patong Beach
    11.5 km
  • Bangla Road
    13.0 km
  • Jungceylon Shopping Center
    13.2 km
  • Freedom Beach
    15.1 km
  • Karon Beach
    16.8 km
  • Chaithararam Temple (Wat Chalong)
    18.7 km
  • Big Buddha Phuket
    20.4 km
  • Kata Beach
    20.6 km
  • Nai Harn Beach
    25.7 km
Nearby landmarks
  • Bang Tao Beach
    400 m
  • Laguna Phuket Golf Club
    710 m
  • Banyan Tree Golf Club
    710 m
  • Canal Village Shopping Centre
    980 m
  • Phuket International Horse Club
    1.7 km
  • Oasis Spa Turquoise Cove
    1.7 km
  • Bampot Kitchen & Bar
    2.0 km
  • Milan Tailor Ltd
    2.0 km
  • Tawai Thai Cooking School
    2.1 km
  • Night market
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Spa Pool Villa room category is reserved for adult to stay only and unable to add extra bed.
  • Children under 12 years are not allowed to stay in the room "Spa Villa with Private Pool and Unlimited Massage". Extra bed is not available for this room type either.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1900 THB
  • Distance from city center15 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)1500 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • License Id / Local Tax ID/ Entity Name0105534002581
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors2
  • Number of restaurants3
  • Number of rooms 217
  • Room voltage220
  • Year property opened1994
  • Most recent renovation2019
Parking
  • Daily parking fee0 THB

Reviews of Banyan Tree Phuket from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.1
Location8.5
Room comfort and quality9.1
Service9.4
Value for money8.6
High score for Phuket
Rating
9+ Exceptional (615)
8-9 Excellent (229)
7-8 Very Good (133)
6-7 Good (52)
<6 Below Expectation (58)
Time of the year
Mar - May (223)
Jun - Aug (324)
Sep - Nov (358)
Dec - Feb (182)

Show reviews that mention 

Showing 1,087 verified guest comments
12345
10.0
Exceptional
Suzanne from United States
Family with young children
Grand Two-Bedroom Pool Villa
Stayed 14 nights in August 2021

WONDERFUL EXPERIENCE”

i cannot say enough good things about our sandbox experience at Banyan Tree. We were lucky to get a 2 bedroom pool villa, so we had tons of space and our own little kitchen. Rooms were large and very comfortable. we loved the grounds and being able to bicycle around (they provided bikes). the staff were SO NICE AND KIND. THANK YOU to everyone we interacted with while we were there. we really felt welcomed. we have stayed in so many hotels i can't even count. this was a stand out experience in terms of service. bicycles could be better maintained. that's about the only suggestion i have.

Reviewed September 10, 2021

See room deals

Dear Suzanne Nam, Thank you for choosing Banyan Tree Phuket for your Sandbox program and taking the time to leave such a positive review and your kind words. As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for attentive service. I have already shared your comments with our entire team to serve as added motivation to continue delivering the highest standards of service. Thank you once again for staying with us. It would be our pleasure to welcome you back for your future escape to the Sanctuary for the Senses, Banyan Tree Phuket Best Regards, Phattaraporn Nontamit Experience Manager

Responded September 16, 2021
Banyan Tree Phuket
10.0
Exceptional
Alexander from United Kingdom
Couple
Banyan Pool Villa
Stayed 7 nights in April 2022

Dream Resort”

We stayed at Banyan tree and it was fantastic! A dream resort. At first we did have some problems with our room as the air conditioning kept tripping, however they upgraded us to this most amazing pool Villa with a 10 metre or so pool. The staff were excellent and very attentive. The main pool was amazing and perfect for swimming laps. And the breakfast and restaurants were top notch - green Thai chicken curry a must at Saffron! A few people comment that the drinks and food are expensive, but that’s what you get when you stay in a one-of-kind 5 star resort. It’s worth it. Plus there is a world class golf course and on-site desk to book excursions. I will be back and after this stay I will always look out for Banyan resorts throughout the world. Thank you so much for making our stay so perfect and wish we stayed longer!

Reviewed May 08, 2022

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Dear Alexander, Thank you very much for your recent stay with Banyan Tree Phuket and taking the time to share your review to other traveler on Agoda. We highly appreciate your compliment feedback highlighting the attentive service from the team, breakfast and restaurants. Thank you once again for your trust in us and we all look forward to welcoming you back to Banyan Tree Phuket in many occasion. Best regards, Phattaraporn Nontamit Experience Manager

Responded May 12, 2022
Banyan Tree Phuket
10.0
Exceptional
Khadija from Canada
Couple
Spa Pool Villa
Stayed 2 nights in May 2022

AMAZING STAY”

We were blown away by everything about this hotel. The villa we stayed in was clean, well taken care of and was so beautiful, exactly like the pictures. The staff were absolutely incredible, always being super helpful for everything we needed. The facilities and services were wonderful and the breakfast buffet was fantastic. Would definitely stay here again. Was worth the money for sure!

Reviewed May 25, 2022

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Dear Khadija, Thank you for your recent staycation with Banyan Tree Phuket. We highly appreciate you taking the time to review our hotel, highlighting our Spa Pool Villa, hotel facilities, breakfast buffet and our friendly and incredible staffs. This review will be definitely passed to the entire team to be their encouragement, and motivation. We can't wait to your next visit! Warmest regards, Phattaraporn Nontamit Experience Manager

Responded May 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Sushanth from Singapore
Family with young children
Serenity 3-Bedroom Pool Residence
Stayed 4 nights in May 2022

The best slice of heaven in Phuket !”

We were a family of 7 with young child and older couple and staying at the Serenity villa for 4 nights. The villa was beautiful, well-maintained with swanky facilities like hot tub jacuzzi and state of the art toilet (haha)! But seriously the staff of banyan tree were amazing with their smiling service and extra touch! The villa bbq by Dam and Vaishak was very well executed and cooked to perfection. Linki at the breakfast buffet & Lin (housekeeping) were other standout members of the staff who’s service was well-appreciated. All other staff like buggy drivers, receptionists were always helpful and MADE our holiday! Really really enjoyed our stay and were really sad to leave the property. Definitely worth the price and will go back! :)

Reviewed May 15, 2022

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Dear Sushanth, Thank you for sharing your experience with our hotel on this forum. We were so pleased to welcome you to our Serenity Three Bedroom Pool Residence and to read that everything lived up to delivering a truly memorable experience. This compliment feedback will definitely passed to the entire team to be their encouragement, especially, Vaishak, Dam, Linki and Lin. We look forward to welcoming you back to Banyan Tree Phuket on many future occasions. Best regards, Phattaraporn Nontamit Experience Manager

Responded May 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Nesyamalar from Malaysia
Couple
Stayed 1 night in March 2019

Highly Recommended for Honeymoon Couples”

Exceptional, everything about this resort is wonderful. We get complimentary honeymoon setup as we went there for our Honeymoon and it was amazing. It's private, quiet, clean, staff were nice and very good breakfast buffet. We even get massage service in our villa and the therapists was amazing.

Reviewed April 03, 2019

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Dear Nesyamalar, Thank you for selecting Banyan Tree Phuket to spend your special celebration and congratulations on your wedding. The team and I, appreciate your compliments to our genuine hospitality of the service team members. I am happy to note that your recent stay was a pleasant one most particularly that you enjoyed your session with the rejuvenating spa by our highly trained therapists I and the team look forward to host to you again in the not too distant future. Warm regards, Sriram Kailasam Area General Manager

Responded April 10, 2019
Banyan Tree Phuket
10.0
Exceptional
Raymond from Thailand
Couple
Banyan Pool Villa
Stayed 7 nights in May 2021

Exceptional boutique resort for couples!”

We are enjoying our stay immensely! The pool villa is private, clean, and has amenities that I did not even think of (heated toilet seat!). Staff is awesome, breakfast was fantastic, and very quiet. It's sad that there are so few tourists but we try to help where we can.

Reviewed May 02, 2021

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Dear Raymond, Thank you for choosing Banyan Tree Phuket for your recent staycation! We do appreciate you taking time to give us your 10 scores rating and share the lovely review, highlight our services, staff, villa facilities and the splendid breakfast. We are thrilled to read you enjoy your stay! We can't wait to welcome you back soon! Best regards, Phattaraporn Nontamit Experience Manager

Responded May 03, 2021
Banyan Tree Phuket
10.0
Exceptional
Orapin from Thailand
Couple
Banyan Pool Villa
Stayed 1 night in April 2021

Everything Excellent Service”

Everybody will friendly and excellent services in everything all around you at the Banyan Tree Phuket Hotel. Nice and beautiful room and location Cleanliness and comfortable room. Food, dessert and beverage are good taste.

Reviewed April 05, 2021

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Dear Khun Orapin, Thank you for your review after your staycation at Banyan Tree Phuket. We highly appreciate for your kind comments about our resort and services We look forward to welcoming you back to Banyan Tree Phuket! Best Regards, Phattaraporn Nontamit (Experience Manager)

Responded April 06, 2021
Banyan Tree Phuket
10.0
Exceptional
John from United Kingdom
Couple
Veya Villa with Private Pool
Stayed 7 nights in May 2022

Veya ”

Words cannot be typed that sun up our 1 week stay at the Banyan Tree Veya. The best hotel in the whole of Thailand. Everything was 10/10 and the Veya wellness experience was unbelievably amazing. The staff at reception/dinner/lunch/massages were exceptionally kind, thoughtful and helpful. Honestly I didn’t want to write a review on the Veya as I want to keep it a secret! Thank you so much for an amazing week and we will see you soon. John & Fern

Reviewed May 29, 2022

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Dear Khun John & Khun Fern, On behalf of the Veya team, I would like to thank you for choosing Banyan Tree Veya for your wellbeing journey. We highly appreciate for your kind comments about the whole wellbeing experience created by our expert practitioners and the entire team. Thank you once again for writing another review to share your experiences to other traveler on Agoda. We all look forward to welcoming you back to your wellbeing hub at Banyan Tree Veya. Warmest regards, Phattaraporn Nontamit Experience Manager

Responded June 01, 2022
Banyan Tree Phuket
10.0
Exceptional
Alissa from Canada
Couple
Grand Lagoon Pool Villa
Stayed 7 nights in November 2021

Incredible stay”

The hotel staff are amazing. Very clean rooms. While some of the villas might be very slightly dated, the exceptional details and service make up for it. One of my best stays globally. Thank you to everyone at Banyan Tree!

Reviewed November 11, 2021

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Dear Alissa, Thank you for taking the time to leave such a positive review and your kind words, I know future guests to Banyan Tree Phuket will find your feedback most useful. We were so pleased to welcome you to our Grand Lagoon Pool Villa, and to learn that everything lived up to delivering a truly memorable experience by our entire team. I will ensure your kind comments are shared with my colleagues and management team. Thank you once again for choosing us, We hope to welcome you back to Banyan Tree Phuket on many future occasions. Warmest regards, Phattaraporn Nontamit Experience Manager

Responded November 29, 2021
Banyan Tree Phuket
10.0
Exceptional
Winnie from Singapore
Couple
Signature Pool Villa
Stayed 4 nights in May 2019

The best resort experience I ever had”

It is beyond words to describe the service, first class. I waa looking for a Thai dessert and enquired from tje guest manager as to the whereabouts to find it in Phuket. I found myself surprise by her after my dinner meal... the restaurant presented my desserts I was looking for. Bee, the guest manager, had gone to the local market to pick up for us after her work!

Reviewed May 29, 2019

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Dear Winnie, I am absolutely blissful to hear that Banyan Tree Phuket is the best resort experience you ever had! We will share your comment with Khun Bee who can’t wait to welcome you back and show you more of Thailand’s culinary delights! We hope that we will have an opportunity to welcome you again. Warm regards, Sriram Kailasam Area General Manager

Responded June 04, 2019
Banyan Tree Phuket
10.0
Exceptional
Jihyeon from South Korea
Solo traveler
Serenity Pool Villa
Stayed 1 night in February 2021

Perfect Stay”

Perfect kindness, I really felt they are caring of me, Service is so good, they are all related. 와 친절함의 수준이 장난이 아닙니다. 다 저의 상태를 알고 있어요. I met a head chef, he was so kind, I'm sorry that I couldn't say goodbye to him. I'll definitely come back with my parents. And japanese hotelier was so kind as well. I really miss everyone. This stay is so worthy.

Reviewed March 27, 2021

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Dear Jihyeon, Thank you for your 10 scores review after your staycation at Banyan Tree Phuket. We highly appreciate for your kind comments about our associates and services. It is wonderful that our entire team catered to your each and every need in order to deliver a carefree, relaxing holiday. I have already shared your comments with them. Thank you once again for staying with us. We look forward to welcome you back in the future Warm regards, Phattaraporn Nontamit Experience Manager

Responded April 06, 2021
Banyan Tree Phuket
10.0
Exceptional
Saranya from Thailand
Couple
Banyan Pool Villa
Stayed 1 night in November 2020

Such a gorgeous place ”

This place is absolutely gorgeous. Staffs are very kind and helpful. The room is so beautiful and super clean. Strongly recommend this place. We had a great times there and we would like to be back.

Reviewed November 16, 2020

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Dear Saranya, recommendation Thank you for sharing your gorgeous review highlighting our associates and villa! We appreciate your recommendation and cannot wait to welcome you back to Banyan Tree Phuket!

Responded December 30, 2020
Banyan Tree Phuket
10.0
Exceptional
Woo from South Korea
Couple
Banyan Pool Villa
Stayed 5 nights in November 2019

What an amazing resort”

My wife and I were on our honeymoon and we arrived past midnight. The pick up service from bayan tree was wonderful, even though it was late the hotel staff were very friendly and we were swiftly introduced to our pool villa. I recommend having breakfast everyday as the selection and food is amazing. the staff are always friendly and eager to help and we exchanged some USD and the rate was better than exchanges outside the resort.

Reviewed November 28, 2019

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Dear Woo, Thank you for your 5-star review and for letting us host you on your recent holidays. I am thrilled that your staycation was pampered by our friendly and helpful associates and the amazing breakfast. The team and I hope to welcome you back to Banyan Tree Phuket! Warm regards, Sriram Kailasam Area General Manager

Responded November 30, 2019
Banyan Tree Phuket
10.0
Exceptional
Atiporn from Thailand
Group
Grand Two-Bedroom Pool Villa
Stayed 2 nights in March 2021

Overall”

Absolutely luxurious in everyway, spacious villa, great private pool with jacuzzi, greatest thing among all is service quality, all staff are so helpful well mannered and friendly, this make the property truely luxury. My only discomfort is the internet signal, it kept disconnecting (the hotel

Reviewed March 24, 2021

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Dear Atiporn, We highly appreciate your review highlighting the privacy of your pool villa as well as our grounds and quality of service from our team! We can't wait to welcome you back soon to Banyan Tree Phuket!

Responded May 01, 2021
Banyan Tree Phuket
10.0
Exceptional
Don from Thailand
Couple
Banyan Pool Villa
Stayed 2 nights in January 2022

Super place”

It was an amazing experience! The service was top notch, everyone was always greeting and friendly, very welcoming. The food was out of this world; chef Mattias and his team did a great job in preparing everything meticulously and the crème brûlée was one of the best I ever had!

Reviewed January 12, 2022

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Dear Mr. Don, Thank you for choosing Banyan Tree Phuket for your recent staycation! We do appreciate you taking time to give us your 10 scores rating and share outstanding review. As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for warm, attentive service. I have already shared your comments with Chef Mattias as well as the entire team to serve as added motivation to continue delivering the highest standards of service. I do hope that our dedicated service extended by our friendly and attentive associates and the delicious crème brûlée will bring you back to us in the near future. We look forward to welcome you back to Banyan Tree Phuket in the near future. Best regards, Phattaraporn Nontamit Experience Manager

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Banyan Tree Phuket
10.0
Exceptional
Thanaporn
Couple
Banyan Pool Villa
Stayed 2 nights in April 2021

Exceptional”

The hotel itself was beautiful and clean. All staff are so nice, attentive to detail, and helpful. Ms Becky at the reception was super nice. Overall the service was topnotch.

Reviewed April 25, 2021

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Dear K. Thanaporn, Thank you for choosing our resort for your recent getaway and for taking the time to share your comments. It is wonderful that our entire team catered to your each and every need in order to deliver a carefree, relaxing holiday. This review will be definitely passed to the entire team to be their encouragement, especially, Ms. Becky our Resort Host. Thank you once again for choosing our brand for your holiday and we look forward to welcoming you back in the future. Warmest regards,

Responded April 29, 2021
Banyan Tree Phuket
10.0
Exceptional
Katherine from United States
Family with young children
Grand Two-Bedroom Pool Villa
Stayed 19 nights in July 2021

We LOVED this place”

Where to start? This place was AMAZING. We spent three weeks here when Phuket first opened it's sandbox program. My family loved everything about this place. I keep looking for a place like this in our next destination but this was a once in a lifetime experience. Everything was perfection.

Reviewed October 01, 2021

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Dear Katherine, Thank you for choosing Banyan Tree Phuket for your recent stay under Sandbox program! We do appreciate you taking time to give us your 10 scores rating and share outstanding review. I am thrilled to know that your stay, right from arrival till departure, was extremely amazing. This review will be definitely passed to the entire team to be their encouragement. I do hope to welcome you back to Banyan Tree Phuket in the future. Warmest regards, Phattaraporn Nontamit Experience Manager

Responded October 08, 2021
Banyan Tree Phuket
10.0
Exceptional
Panya from Thailand
Couple
Serenity Pool Villa
Stayed 1 night in March 2021

Clean Luxury Hotel”

Stay in Serenity Pool Villa. Whole villa is very clean. The most impressive is warm water pool and jacuzzi, very relax. Definitely come back again.

Reviewed March 30, 2021

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Dear Khun Panya, Thank you for your review after your staycation at Banyan Tree Phuket. We are thrilled to read you loved it! We can't wait to welcome you back soon! Phattaraporn Nontamit (Experience Manager)

Responded April 06, 2021
Banyan Tree Phuket
10.0
Exceptional
Agustinus from Indonesia
Couple
Stayed 2 nights in May 2022

Top notch Service”

The hospitality is excellent. breakfast variety is good. The hotel has a beach nearby and can be accessed by bike / golf car provided. I booked for lake villa, unfortunately the pool is not as private as I expected. But over all I would stay here again, but in different type of villa.

Reviewed July 13, 2022

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Dear Agustinus, Thank you for choosing Banyan Tree Phuket and sharing your experience with us on Agoda We appreciated for your kind words and we are very delighted to read that our warm hospitality and attentive service culture creating such a memorable experience for your stay, highlighting services, variety of breakfast and hotel facilities. Readings your villa type is Banyan Lagoon Pool Villa, the pool is face to the lagoon view so there is open area to over look the lagoon view, but you could close the curtain at the Thai Sala. However we are can recommend Banyan Pool villa or Serenity Pool Villa where is more privacy. Dear Agustinus, Thank you for choosing us for your island holiday, and we all look forward to welcoming you back to the Sanctuary for the Senses, Banyan Tree Phuket in your many special occasion. Best regards, Phattaraporn Nontamit Experience Manager

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Banyan Tree Phuket
9.6
Exceptional
Paitoon from Thailand
Family with teens
Serenity Pool Villa
Stayed 2 nights in December 2020

Great hotel, good service, good food ”

Very nice facility. We enjoyed our stay. Nice private pool and hot pool. Nice service. Good breakfast and have nice variety of food. Restaurant located in front of the lake. Room is clean, nice and very comfortable bad. As it is large property, commuting by golf carts which is not bad.

Reviewed December 15, 2020

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Dear Paitoon, Thank you very much for your great review highlighting our facilities, private pool and breakfast. We look forward to welcoming you and your family back to Banyan Tree Phuket! Best Regards, Sittichai Jitnatham

Responded December 30, 2020
Banyan Tree Phuket
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