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Swimming pool, Banyan Tree Phuket  in Phuket
Signature Two-Bedroom Pool Villa - Villa, Banyan Tree Phuket  in Phuket
View, Banyan Tree Phuket  in Phuket
Lobby, Banyan Tree Phuket  in Phuket
Beach, Banyan Tree Phuket  in Phuket
Swimming pool [outdoor], Banyan Tree Phuket  in Phuket
Swimming pool [outdoor], Banyan Tree Phuket  in Phuket

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8.9

Excellent

3,035 reviews

3,035 reviews

Breakfast26
Housekeeping22
Beach12
See map
See map

8.5

Excellent

Location rating score

Excellent location - 400 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea
6.1 km
Patong Beach
11.5 km
Bangla Road
13.0 km
Jungceylon Shopping Center
13.2 km
Freedom Beach
15.1 km
Closest landmarks
Bang Tao Beach
400 m
Laguna Phuket Golf Club
710 m
Banyan Tree Golf Club
710 m
Canal Village Shopping Centre
980 m
Phuket International Horse Club
1.7 km

Banyan Tree Phuket

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Thao part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money8.7
Distance to city center15 km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport11.2 km

Rooms available at Banyan Tree Phuket

Exceptional
Room comfort & quality

9.1

Two-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Signature Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Grand Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Banyan Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Veya Villa with Private Pool
...
  • Room size: 140 m²/1507 ft²
  • Pool view
  • 1 king bed & 1 king bed or ...
Enter dates to see prices
Grand Lagoon Pool Villa
...
  • Room size: 270 m²/2906 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
Three-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Serenity 3-Bedroom Pool Residence
...
  • Pool view
  • Balcony/terrace
  • 2 king beds and 1 double be...
Enter dates to see prices
One-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Spa Pool Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Banyan Tree Phuket offer spa services?

You can benefit from your stay at Banyan Tree Phuket a lot more by benefiting from the property's available spa services that are offered for all its guests to make your evening far better.

What type of non-water sports and outdoor activities are available at Banyan Tree Phuket ?

Banyan Tree Phuket features a diverse set of non-water sport and outdoor activities such as golf course (within 3 km), tennis courts, and bicycle rental for guests to enjoy while remaining here.

Does Banyan Tree Phuket offer dry cleaning services?

Yes! Banyan Tree Phuket offers dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Banyan Tree Phuket ?

Banyan Tree Phuket has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Banyan Tree Phuket provide an option for contactless check-in and check-out?

At Banyan Tree Phuket, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What is the average travel time to the nearest airport from Banyan Tree Phuket ?

The average travel time to get from Banyan Tree Phuket to the airport is 20 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many rooms does Banyan Tree Phuket have?

Banyan Tree Phuket has a total of 218 rooms.

At what time of the year is Banyan Tree Phuket most popular?

Banyan Tree Phuket's most popular month where verified guests have stayed the most is in September.

What do local visitors think about Banyan Tree Phuket ?

Verified local visitors that have stayed at this property have given Banyan Tree Phuket an average rating of 9.1. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

What people love about Banyan Tree Phuket

  • 9.6

    Exceptional
    Cleanliness

    "Room is clean and spacious."

    Nurlizah

    |

    June 21, 2023

  • 10

    Exceptional
    Staff 

    "Room was very clean and staffs were very helpful."

    Gobinaath

    |

    June 6, 2023

  • 9.6

    Exceptional
    Spaciousness

    "I stayed at the double pool villa room type which is a very large room."

    Theerachart

    |

    December 2, 2021

Property ranking|Compared to 4,373 Phuket properties
See all rankings
Service score
9.4/10
Room comfort score
9.1/10
Cleanliness score
9.2/10
Couples review score
9/10
Better than
98
%
of Phuket properties
Better than
98
%
of Phuket properties
Better than
96
%
of Phuket properties
Better than
95
%
of Phuket properties
Overall rating:

8.9

Excellent
2,444 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.5
Read all reviews >
What travelers say they love:
All staffs are very kind to us, and they also have a nice sp...
DONGYOUNG from Sri Lanka
Couple
More about Banyan Tree Phuket

More about Banyan Tree Phuket

Luxurious Facilities at Banyan Tree Phuket

Experience unparalleled luxury at Banyan Tree Phuket, a 5.0 star hotel located in the beautiful province of Phuket, Thailand. This hotel boasts a wide range of facilities to cater to all your needs, including 24-hour room service, shops, coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, tours, valet parking, concierge, air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, satellite/cable TV, massage, indoor pool, hot tub, fitness center, steam room, spa, water sports (non-motorized), outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, refrigerator, shuttle service, dry cleaning, express check-in/check-out, library, BBQ facilities, car hire, luggage storage, diving, daily housekeeping, gift/souvenir shop, laundromat, taxi service, ticket service, canoe, watersports equipment rentals, snorkeling, halal restaurant, beach, breakfast buffet, continental breakfast, and free fitness center. With so many options to choose from, you are sure to have an unforgettable stay at Banyan Tree Phuket.

Luxurious Room Offerings at Banyan Tree Phuket

Banyan Tree Phuket offers an array of luxurious room options to suit every traveler's needs. Guests can choose from the Banyan Pool Villa, Grand Lagoon Pool Villa, Grand Two-Bedroom Pool Villa, One-Bedroom Villa with Private Double Pool, Serenity 3-Bedroom Pool Residence, Serenity Pool Villa, Signature Pool Villa, Signature Two-Bedroom Pool Villa, Spa Pool Villa, Three-Bedroom Villa with Private Double Pool, Two-Bedroom Villa with Private Double Pool, and Veya Villa with Private Pool. Each room is uniquely designed and ranges in size from 140 to 2500 square meters, with options for king or double beds and additional sofa beds. With such a variety of room types, guests are sure to find the perfect accommodation for their stay at Banyan Tree Phuket.

Explore the Beauty of Bang Tao Beach

Banyan Tree Phuket is situated just a stone's throw away from the stunning Bang Tao Beach, which is one of the longest and most beautiful beaches in Phuket. The beach is a perfect spot to relax, sunbathe, and take a dip in the crystal-clear waters of the Andaman Sea. You can also indulge in various water sports activities such as jet skiing, parasailing, and windsurfing. The beach is surrounded by lush greenery and offers an ideal setting for a romantic stroll or a family picnic. You can also explore the local markets and indulge in some shopping and dining at the nearby beachside restaurants and cafes. A stay at Banyan Tree Phuket is an excellent opportunity to explore the beauty of Bang Tao Beach and create unforgettable memories with your loved ones.

Unforgettable Experience at Banyan Tree Phuket

Banyan Tree Phuket offers an unforgettable experience to its guests. The staff is great, everyone is helpful and friendly. The rooms are beautiful and super clean. The hotel itself is beautiful and clean. The breakfast has a nice variety of food and the food, dessert, and beverage are of good taste. The location is nice and the rooms are comfortable and clean. The staff and service are great, making for an overall enjoyable stay. With all these positive reviews, it's no wonder guests are eager to come back again for sure.

Experience Unmatched Comfort and Service at Banyan Tree Phuket

Banyan Tree Phuket is a luxurious resort that offers an unparalleled experience to its guests. With an overall rating of 8.9, it has received high praise from customers for its exceptional staff performance, ensuring that guests are well taken care of. The resort boasts a rating of 9.1 for facilities, which includes a world-class spa, a championship golf course, and a range of water sports activities. The rooms are designed to provide unmatched comfort, with a rating of 9.1 for comfort and 9.2 for cleanliness. While the location of the resort may have received a rating of 8.5, guests still rave about the beautiful surroundings and the peace and tranquility it offers. The food and dining experience at the resort is also highly rated at 8.5. All in all, Banyan Tree Phuket is a must-visit destination for those seeking a luxurious and unforgettable experience in Phuket, Thailand.

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Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

39 mentions

Breakfast

23 mentions

Food & Dining

20 mentions

Beach

15 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Thai
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Canoeing
  • Diving
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private bath
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Adapter
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bicycle rental [free]
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Extra long bed
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Linens
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private pool
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Whirlpool bathtub
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Saffron
  • Cuisine: Asian, Thai
  • Menu: Buffet
Watercourt
  • Cuisine: International
Taihei
  • Cuisine: Japanese
  • Menu: Buffet
Banyan Cafe
  • Cuisine: International, Thai
Lobby Bar
  • Cuisine: Asian, International, Local
Tre
  • Cuisine: Asian, International
Sands
  • Cuisine: American, Grill/BBQ, Mexican
  • Menu: Buffet

Location

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110
Excellent
Location

8.5

Airports
  • Phuket International Airport (HKT)
    11.2 km 29 min drive
  • Krabi International Airport (KBV)
    76.1 km 2.5 hour drive
Public transportation
  • Phuket Bus Terminal 2
    15.1 km 31 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    17.9 km
Hospital or clinic
  • Thalang Hospital
    4.9 km 20 min drive
Convenience store
  • Family Mart
    2.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Phuket FantaSea
    6.1 km
  • Patong Beach
    11.5 km
  • Bangla Road
    13.0 km
  • Jungceylon Shopping Center
    13.2 km
  • Freedom Beach
    15.1 km
  • Karon Beach
    16.8 km
  • Chaithararam Temple (Wat Chalong)
    18.7 km
  • Big Buddha Phuket
    20.4 km
  • Kata Beach
    20.6 km
  • Nai Harn Beach
    25.7 km
Nearby landmarks
  • Bang Tao Beach
    400 m
  • Laguna Phuket Golf Club
    710 m
  • Banyan Tree Golf Club
    710 m
  • Canal Village Shopping Centre
    980 m
  • Phuket International Horse Club
    1.7 km
  • Oasis Spa Turquoise Cove
    1.7 km
  • Bampot Kitchen & Bar
    2.0 km
  • Milan Tailor Ltd
    2.0 km
  • Tawai Thai Cooking School
    2.1 km
  • Night market
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Spa Pool Villa room category is reserved for adult to stay only and unable to add extra bed.
  • Children under 12 years are not allowed to stay in the room "Spa Villa with Private Pool and Unlimited Massage". Extra bed is not available for this room type either.
  • Children 4-11 years old will be charged THB 750 for breakfast fee per person per room per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1900 THB
  • Distance from city center15 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)1500 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • License Id / Local Tax ID/ Entity Name0105534002581
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors2
  • Number of restaurants5
  • Number of rooms 218
  • Room voltage220
  • Year property opened1994
  • Most recent renovation2019
Parking
  • Daily parking fee0 THB

Reviews of Banyan Tree Phuket from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Facilities9.1
Location8.5
Room comfort and quality9.1
Service9.4
Value for money8.7
High score for Phuket
Rating
9+ Exceptional (724)
8-9 Excellent (246)
7-8 Very Good (148)
6-7 Good (59)
<6 Below Expectation (69)
Time of the year
Mar - May (259)
Jun - Aug (391)
Sep - Nov (410)
Dec - Feb (186)

Show reviews that mention 

Showing 1,246 verified guest comments
12345
9.6
Exceptional
KAR from Hong Kong SAR, China
Couple
Banyan Pool Villa
Stayed 2 nights in May 2023

Amazing stay!!!!”

Perfect resort for family and couple!! The location is far away from main beaches like patong or karan, the local day tours often do not offer pick up activities. Hence if you are looking for day tour trip it is better to stay in the main beaches. However if you are looking for a romantic stay and Banyan tree resorts never disappoint!!! Beautiful resort houses with clean pools in all of the room type. You can cycle around the resort area. Shuttle bus and boats are available for travelling around the Laguna resort area. The beach area is public but banyan tree resort offers its own private area of beach seats. Not a lot of activities available in this beach compared to patong, of coz. Overall this is a beautiful resort for a relaxing stay. The restaurants are normal and priced fair. You can take shuttle bus to carnal village for familymart. Overall I am super satisfied with this experience and I will recommend to my friends who are also looking for a relaxing stay!

Reviewed May 05, 2023

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Dear KAR It is an honor for Banyan Tree Phuket to receive compliments from you. We hope you have a great time here in Phuket, Thailand. We look forward for your return. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded May 09, 2023
Banyan Tree Phuket
10.0
Exceptional
[중화복춘] from South Korea
Family with young children
Two-Bedroom Villa with Private Double Pool
Stayed 7 nights in March 2023

Next vacation, we will definitely choose Banyan Tree.”

Four months ago, four investors from our company stayed at THE RACHA resort in Phuket. We also stayed in the top-level rooms. It was nice there, but some of the dining options and reception services were not up to par. We also stayed at Banyantree, in the top-level accommodations (Double pool, double room). We had arranged for reception and transportation services in advance, and they were waiting for us before we left. They even made it convenient for us by taking us to Banyantree. The condition of the accommodations was also very good, and they provided many amenities for our children. Our host, Mint, was especially kind and always helped us with any small issues. We never felt inconvenienced at all, and her Chinese language skills were really good, even though I am Korean. The restaurants at Banyantree were all delicious. Banyanclub, Tre restaurant, the BBQ in the evening at the accommodations, and the Sanyarock boat package were all delicious. I recommend trying the beef meatballs with tomato spaghetti at Banyanclub. My son kept eating it and never got tired of it. I also recommend having dinner at Tre restaurant, although it can be a bit difficult to choose from the menu since it is all in English and they don't speak Chinese. Banyan SPA is also very good, although there's not much more to say about it. Checking out was also a warm farewell. My family and I are already planning to go to Banyantree for our next vacation. Thank you Banyantree, and thank you to our kind host, Mint. See you next time.

Reviewed March 21, 2023

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Dear 중화복춘 Thank you so much for your time sharing your experience with us, We are glad that the hotel and our staff, Minty, provided you with the best service to serve valued guests like you. We look forward to welcoming you to our hotel again. Until the time comes, we wish you a good vacation. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded March 24, 2023
Banyan Tree Phuket
10.0
Exceptional
Ian from Hong Kong SAR, China
Couple
Serenity Pool Villa
Stayed 6 nights in April 2023

Just bliss”

Perfect. Not much more to be said. Great location for a stroll to town…take the free shuttle to its furthest point and walk the rest to town. Villas are wonderful and spacious. Look forward to going back next year. Didn’t try the on-site restaurants for lunch or dinner but breakfast at the watermark is sumptuous.

Reviewed April 23, 2023

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Dear Ian Your kind words are greatly appreciated and will be shared with our team. We take pride in providing our guests with an enjoyable and memorable experience, and it is very rewarding to know that we were able to do that for you. Thank you again for choosing Banyan Tree Phuket, a sanctuary for the senses. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded April 24, 2023
Banyan Tree Phuket
10.0
Exceptional
Hang from Hong Kong SAR, China
Couple
Veya Villa with Private Pool
Stayed 3 nights in April 2023

Friendly staff with great service”

Service, environment and food are excellent in Banyan Tree Phuket. Staffs (Oil, JJ, Aom and Eve...) are very friendly and helpful. Villa with pool is so big and we sleep very well. We definitely will come again as we have a really good time here.

Reviewed April 27, 2023

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Dear Hang Glad to see that you took the time to share your stay experience here. We are extremely honored that you are satisfied with our service. Hope to have the opportunity to meet you again at Banyan Tree Phuket, the sanctuary for the senses. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded April 30, 2023
Banyan Tree Phuket
10.0
Exceptional
Hang from Hong Kong SAR, China
Couple
Veya Villa with Private Pool
Stayed 3 nights in April 2023

Friendly staff with great service”

Service, environment and food are excellent in Banyan Tree Phuket. Staffs (Oil, JJ, Aom and Eve...) are very friendly and helpful. Villa with pool is so big and we sleep very well. We definitely will come again as we have a really good time here.

Reviewed April 27, 2023

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Dear Hang Glad to see that you took the time to share your stay experience here. We are extremely honored that you are satisfied with our service. Hope to have the opportunity to meet you again at Banyan Tree Phuket, the sanctuary for the senses. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded April 30, 2023
Banyan Tree Phuket
10.0
Exceptional
Hang from Hong Kong SAR, China
Couple
Veya Villa with Private Pool
Stayed 3 nights in April 2023

Friendly staff with great service”

Service, environment and food are excellent in Banyan Tree Phuket. Staffs (Oil, JJ, Aom and Eve...) are very friendly and helpful. Villa with pool is so big and we sleep very well. We definitely will come again as we have a good time here.

Reviewed April 27, 2023

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Dear Hang Glad to see that you took the time to share your stay experience here. We are extremely honored that you are satisfied with our service. Hope to have the opportunity to meet you again at Banyan Tree Phuket, the sanctuary for the senses. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded April 30, 2023
Banyan Tree Phuket
10.0
Exceptional
Connie from United States
Solo traveler
Veya Villa with Private Pool
Stayed 2 nights in April 2022

Exceptional”

This Banyan Tree is an older property but the location and facilities are fantastic. Their beach area has a shaded part under the trees for anyone who can’t sit out in the sun for too long. The gym and spa are top notch. There is a trolley/bus that takes you to the Laguna which has an assortment of restaurants and shops. Also perfect for golfers as there is a golf course on site. You are given a bicycle after checking-in which you can use to cycle around the resort. The private pool at the villa was deep and larger than typical one bedroom villas. The jacuzzi was an added bonus. Had a fantastic stay even as a solo traveler. I would recommend eating in town instead of eating at the resort.

Reviewed December 01, 2022

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Dear Connie I read your review and am so happy that you had a great time at Banyan Tree Phuket. I hope that you had a quality time with us. We look forward to welcoming you to Banyan Tree Phuket again in your future vacation. Thank you so much for your review. We truly appreciate and are glad that we are part of your memorable experience. On behalf of Banyan Tree Phuket, we wish you had a great vacation and hope you choose Banyan Tree Phuket for your sanctuary in the next vacation. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded December 09, 2022
Banyan Tree Phuket
10.0
Exceptional
Himanshu from India
Couple
Stayed 1 night in July 2022

The creme-de-la-creme of resorts in Phuket”

I have never been more enchanted while check-out from a resort than at the Banyan Tree Phuket. I booked a lagoon view vila and was upgraded to a spa pool vila. And boy-oh-boy, this was by far the best upgrade I had got in my life. The Spa Pool Vila stands majestically beautiful and felt like a palace of my own. The property overall is stunning and there is absolutely nothing to complain. The staff is super friendly (they accommodated all my requests), the restaurants serve delicious local and international cuisines, the rates are pretty much in line with the exquisite experience that you get and the memories are for a lifetime. My only regret is that I stayed here for just a night and couldn't spend more time in the dreamland. If ever I am travelling to Phuket again I am going to stay only at Banyan Tree.

Reviewed July 21, 2022

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Dear Himanshu, Thank you for taking the time to share your kind words and we are very delighted to read that our warm hospitality and attentive service culture creating such a memorable experience for your stay, highlighting our friendly staff and your private Spa Pool Villa, and all restaurants in our resort. We look for ward to your next visit to Phuket, and welcoming you back to Banyan Tree Phuket again. Best regards, Phattaraporn Nontamit Experience Manager

Responded August 01, 2022
Banyan Tree Phuket
10.0
Exceptional
Yazan from Kuwait
Couple
Banyan Pool Villa
Stayed 3 nights in September 2022

JUST PERFECT”

The perfect destination for a romantic getaway. Very secluded, everything is impeccably clean (rooms, facilities, spa, pools, etc..). The staff are top notch, so friendly, so kind and welcoming. We had an amazing experience my wife and I, and would definitely revisit the next time we’re in Phuket.

Reviewed January 01, 2023

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Dear Yazan Thank you so much for your review. We are truly glad that you had a great time at our hotel. Wishing you health, wealth, and happiness in the New Year ahead. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded January 02, 2023
Banyan Tree Phuket
10.0
Exceptional
Alexander from United Kingdom
Couple
Banyan Pool Villa
Stayed 7 nights in April 2022

Dream Resort”

We stayed at Banyan tree and it was fantastic! A dream resort. At first we did have some problems with our room as the air conditioning kept tripping, however they upgraded us to this most amazing pool Villa with a 10 metre or so pool. The staff were excellent and very attentive. The main pool was amazing and perfect for swimming laps. And the breakfast and restaurants were top notch - green Thai chicken curry a must at Saffron! A few people comment that the drinks and food are expensive, but that’s what you get when you stay in a one-of-kind 5 star resort. It’s worth it. Plus there is a world class golf course and on-site desk to book excursions. I will be back and after this stay I will always look out for Banyan resorts throughout the world. Thank you so much for making our stay so perfect and wish we stayed longer!

Reviewed May 08, 2022

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Dear Alexander, Thank you very much for your recent stay with Banyan Tree Phuket and taking the time to share your review to other traveler on Agoda. We highly appreciate your compliment feedback highlighting the attentive service from the team, breakfast and restaurants. Thank you once again for your trust in us and we all look forward to welcoming you back to Banyan Tree Phuket in many occasion. Best regards, Phattaraporn Nontamit Experience Manager

Responded May 12, 2022
Banyan Tree Phuket
10.0
Exceptional
Suzanne from United States
Family with young children
Grand Two-Bedroom Pool Villa
Stayed 14 nights in August 2021

WONDERFUL EXPERIENCE”

i cannot say enough good things about our sandbox experience at Banyan Tree. We were lucky to get a 2 bedroom pool villa, so we had tons of space and our own little kitchen. Rooms were large and very comfortable. we loved the grounds and being able to bicycle around (they provided bikes). the staff were SO NICE AND KIND. THANK YOU to everyone we interacted with while we were there. we really felt welcomed. we have stayed in so many hotels i can't even count. this was a stand out experience in terms of service. bicycles could be better maintained. that's about the only suggestion i have.

Reviewed September 10, 2021

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Dear Suzanne Nam, Thank you for choosing Banyan Tree Phuket for your Sandbox program and taking the time to leave such a positive review and your kind words. As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for attentive service. I have already shared your comments with our entire team to serve as added motivation to continue delivering the highest standards of service. Thank you once again for staying with us. It would be our pleasure to welcome you back for your future escape to the Sanctuary for the Senses, Banyan Tree Phuket Best Regards, Phattaraporn Nontamit Experience Manager

Responded September 16, 2021
Banyan Tree Phuket
10.0
Exceptional
Khadija from Canada
Couple
Spa Pool Villa
Stayed 2 nights in May 2022

AMAZING STAY”

We were blown away by everything about this hotel. The villa we stayed in was clean, well taken care of and was so beautiful, exactly like the pictures. The staff were absolutely incredible, always being super helpful for everything we needed. The facilities and services were wonderful and the breakfast buffet was fantastic. Would definitely stay here again. Was worth the money for sure!

Reviewed May 25, 2022

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Dear Khadija, Thank you for your recent staycation with Banyan Tree Phuket. We highly appreciate you taking the time to review our hotel, highlighting our Spa Pool Villa, hotel facilities, breakfast buffet and our friendly and incredible staffs. This review will be definitely passed to the entire team to be their encouragement, and motivation. We can't wait to your next visit! Warmest regards, Phattaraporn Nontamit Experience Manager

Responded May 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Sushanth from Singapore
Family with young children
Serenity 3-Bedroom Pool Residence
Stayed 4 nights in May 2022

The best slice of heaven in Phuket !”

We were a family of 7 with young child and older couple and staying at the Serenity villa for 4 nights. The villa was beautiful, well-maintained with swanky facilities like hot tub jacuzzi and state of the art toilet (haha)! But seriously the staff of banyan tree were amazing with their smiling service and extra touch! The villa bbq by Dam and Vaishak was very well executed and cooked to perfection. Linki at the breakfast buffet & Lin (housekeeping) were other standout members of the staff who’s service was well-appreciated. All other staff like buggy drivers, receptionists were always helpful and MADE our holiday! Really really enjoyed our stay and were really sad to leave the property. Definitely worth the price and will go back! :)

Reviewed May 15, 2022

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Dear Sushanth, Thank you for sharing your experience with our hotel on this forum. We were so pleased to welcome you to our Serenity Three Bedroom Pool Residence and to read that everything lived up to delivering a truly memorable experience. This compliment feedback will definitely passed to the entire team to be their encouragement, especially, Vaishak, Dam, Linki and Lin. We look forward to welcoming you back to Banyan Tree Phuket on many future occasions. Best regards, Phattaraporn Nontamit Experience Manager

Responded May 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Sean from Australia
Couple
One-Bedroom Villa with Private Double Pool
Stayed 5 nights in November 2022

Continuous outstanding service”

We have been staying at the Banyan Tree Phuket regularly for over 15 years, and always at a DoublePool Villa. It surpasses our expectations thanks to the care and attention of its staff and their professionalism. Over the past 16 years, we have observed several rude and inconsiderate guests showing disrespect to the wonderful Banyan Tree staff. If this is you, please don’t visit. If you are well behaved, you will be well treated and delighted.

Reviewed November 26, 2022

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Dear Sean "Welcome home" is the word that I would like to say to you first. We truly appreciate your feedback to our team. We do our best to make you and our guests receive the best experience from us. We hope that you enjoy this stay as you always do and we wish to welcome you back to DoublePool Villa again. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded November 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Feng from Singapore
Family with young children
Banyan Pool Villa
Stayed 1 night in July 2022

The best resort in Phuket”

The resort is totally beyond our expectation. The room is clean and well designed. love the double pool villa and the spa. A very kids friendly resort. About the breakfast, love the kids corner and free flow of champagne for adults.

Reviewed August 30, 2022

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Dear Khun Feng Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Sukree Photisarach AD, Quality & Hygiene

Responded September 01, 2022
Banyan Tree Phuket
10.0
Exceptional
Feng from Singapore
Family with young children
Spa Pool Villa
Stayed 1 night in July 2022

The best hotel in Phuket”

The resort is totally beyond our expectation. The room is clean and well designed. love the double pool villa and the spa. A very kids friendly resort. About the breakfast, love the kids corner and free flow of champagne for adults.

Reviewed August 30, 2022

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Dear Khun Feng Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Sukree Photisarach AD, Quality & Hygiene

Responded September 01, 2022
Banyan Tree Phuket
10.0
Exceptional
John from United Kingdom
Couple
Veya Villa with Private Pool
Stayed 7 nights in May 2022

Veya ”

Words cannot be typed that sun up our 1 week stay at the Banyan Tree Veya. The best hotel in the whole of Thailand. Everything was 10/10 and the Veya wellness experience was unbelievably amazing. The staff at reception/dinner/lunch/massages were exceptionally kind, thoughtful and helpful. Honestly I didn’t want to write a review on the Veya as I want to keep it a secret! Thank you so much for an amazing week and we will see you soon. John & Fern

Reviewed May 29, 2022

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Dear Khun John & Khun Fern, On behalf of the Veya team, I would like to thank you for choosing Banyan Tree Veya for your wellbeing journey. We highly appreciate for your kind comments about the whole wellbeing experience created by our expert practitioners and the entire team. Thank you once again for writing another review to share your experiences to other traveler on Agoda. We all look forward to welcoming you back to your wellbeing hub at Banyan Tree Veya. Warmest regards, Phattaraporn Nontamit Experience Manager

Responded June 01, 2022
Banyan Tree Phuket
10.0
Exceptional
Thomas from Singapore
Family with young children
Serenity Pool Villa
Stayed 2 nights in December 2022

Recommended for Family and Couple”

Banyan Tree has a wonderful feeling at the resort and also the whole neighourhood. We thoroughly enjoyed our stay at Banyan Tree. Please do not ignore my earlier error of No at the start of the survey

Reviewed February 01, 2023

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Dear Thomas Thank you so much for your review and we appreciate your stay a lot. I hope that you had a great vacation with us in Phuket. Look forward to seeing you soon at Banyan Tree Phuket, a sanctuary for the senses. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded February 01, 2023
Banyan Tree Phuket
9.6
Exceptional
RODNEY from Australia
Couple
Signature Pool Villa
Stayed 5 nights in December 2022

SIMPLY THE BEST”

Banyan Tree has been our regular Phuket favorite since it opened ...nothing's changed..still perfect with a variety of pool villa types with large grounds and grass ...the larger One Bedroom types have a separate living room...staff and food are second to none...no surprises!!! comfortable in every way unlike many of the other 5 star Phuket modern villa pool options....just stay here.

Reviewed December 24, 2022

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Dear Rodney Thank you so much for your review and compliment on us. It is an honor to have you spend your quality time with us at Banyan Tree Phuket. As a season's greeting, Whatever is beautiful. Whatever is meaningful. Whatever brings you happiness. May it be yours this holiday season and throughout the coming year. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded December 25, 2022
Banyan Tree Phuket
10.0
Exceptional
Koo from South Korea
Couple
Spa Pool Villa
Stayed 2 nights in March 2023

Great hotel”

I would like to visit here in the next time. Everything has been awesome (beautiful rooms, kind people and other facilities and services!!)

Reviewed March 30, 2023

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Dear Koo Thank you so much for your review, We appreciate your compliment to our team. We hope to see you again in Banyan Tree Phuket. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded April 03, 2023
Banyan Tree Phuket
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