Luxurious Tranquility at Banyan Tree Shanghai On The Bund
Escape to a world of luxurious tranquility at Banyan Tree Shanghai On The Bund, a 5-star hotel located in the bustling city of Shanghai, China. With its stunning views of the iconic Bund and the Huangpu River, this hotel offers a truly unforgettable experience for discerning travelers.
Step into one of the 130 elegantly appointed rooms and suites, and immerse yourself in a world of comfort and style. Each room is thoughtfully designed with contemporary furnishings and modern amenities, ensuring a restful stay. Whether you choose a Deluxe Room, a Bund View Suite, or the lavish Banyan Suite, you can expect nothing less than the utmost in luxury and relaxation.
Check-in at Banyan Tree Shanghai On The Bund begins at 02:00 PM, allowing you ample time to settle in and start your vacation. The hotel's friendly and attentive staff will be there to assist you every step of the way, ensuring a seamless check-in process. When it's time to bid farewell to this haven of tranquility, check-out is until 12:00 PM, giving you plenty of time to savor your final moments in this enchanting retreat.
At Banyan Tree Shanghai On The Bund, families are warmly welcomed. The hotel's child policy allows children between the ages of 3 to 18 to stay free of charge, making it an ideal destination for a memorable family getaway. With its range of family-friendly facilities and services, including a dedicated children's pool and babysitting services, parents can relax and enjoy their stay while the little ones are entertained.
Immerse yourself in the beauty and charm of Shanghai while indulging in the luxurious comforts of Banyan Tree Shanghai On The Bund. Whether you're visiting for business or leisure, this hotel offers a perfect blend of elegance, tranquility, and convenience. Book your stay today and experience the epitome of luxury in the heart of Shanghai.
Unwind and Indulge at Banyan Tree Shanghai On The Bund's Luxurious Entertainment Facilities
At Banyan Tree Shanghai On The Bund, guests can expect a plethora of entertainment facilities that cater to their every need. Whether you're looking to relax, rejuvenate, or simply have a good time, this luxurious hotel has it all.
Indulge in a pampering session at the hotel's world-class spa, where expert therapists offer a range of rejuvenating treatments and massages. Unwind in the hot tub, sauna, or steam room, and let the stress melt away. For those looking to stay active, the hotel also boasts a well-equipped fitness center.
If shopping is your passion, you'll be delighted to discover a variety of shops within the hotel premises. From high-end fashion boutiques to unique gift and souvenir shops, there's something for everyone. After a day of exploration, head to the bar for a refreshing cocktail or enjoy a delicious meal at one of the hotel's exquisite dining options.
Banyan Tree Shanghai On The Bund also features a beautifully landscaped garden, perfect for a leisurely stroll or a quiet moment of reflection. With its extensive range of entertainment facilities, this hotel ensures that every guest's stay is filled with relaxation, indulgence, and unforgettable experiences.
Stay Active at Banyan Tree Shanghai On The Bund
At Banyan Tree Shanghai On The Bund, staying active is effortless with an array of world-class sports facilities. Whether you prefer a refreshing swim or an invigorating workout, this luxurious hotel has you covered. Dive into the indoor pool, where you can enjoy a leisurely swim while taking in panoramic views of the city skyline. The pool area is beautifully designed, creating a serene and tranquil atmosphere for your relaxation.
For those who like to maintain their fitness routine while traveling, the hotel offers a well-equipped fitness center. Open 24 hours a day, this state-of-the-art facility features modern cardio and strength training equipment, allowing guests to stay on top of their fitness goals at any time. With spacious and well-lit workout areas, you can enjoy a productive workout session in a comfortable environment. Whether you prefer running on the treadmill, lifting weights, or practicing yoga, the fitness center has everything you need to keep up with your fitness regime during your stay.
Unparalleled Convenience at Banyan Tree Shanghai On The Bund
Experience a world of convenience at Banyan Tree Shanghai On The Bund, where every aspect of your stay is designed to ensure your comfort and ease. From the moment you arrive, our dedicated concierge team is on hand to assist you with any requests or inquiries you may have. Need to send out an urgent email or catch up on work? Stay connected with complimentary Wi-Fi available in all rooms and public areas.
For those who value privacy and personalized service, our 24-hour room service is just a phone call away, allowing you to dine in the comfort of your own room at any time of the day or night. Our laundry service and dry cleaning facilities ensure that your clothes are always fresh and ready for any occasion. With express check-in/check-out, you can save precious time and make the most of your stay in Shanghai.
At Banyan Tree Shanghai On The Bund, we understand the importance of security, which is why we provide safety deposit boxes for your peace of mind. Additionally, our daily housekeeping service ensures that your room is always clean and well-maintained. Whether you're a smoker or prefer a smoke-free environment, our designated smoking area caters to your needs. With luggage storage available, you can explore the city without the burden of your belongings. Discover unparalleled convenience and comfort at Banyan Tree Shanghai On The Bund, where every detail is taken care of for you.
Convenient Transport Facilities at Banyan Tree Shanghai On The Bund
Banyan Tree Shanghai On The Bund offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. Starting with airport transfer, the hotel provides a convenient and comfortable way to reach the property from the airport. Whether you are arriving or departing, the hotel's dedicated airport transfer service ensures a smooth journey.
For those looking to explore the vibrant city of Shanghai, the hotel offers various tour options. Whether you want to discover the historical landmarks, experience the local culture, or indulge in culinary delights, the knowledgeable staff at Banyan Tree Shanghai On The Bund can assist you in arranging the perfect tour.
Parking is never a concern at this hotel, as it offers both valet parking and a car park onsite. Guests can conveniently park their vehicles and explore the city at their leisure. Additionally, the hotel provides a shuttle service, making it easy to travel to nearby attractions or business districts.
If you prefer to have your own transportation, the hotel offers car hire services, allowing you to explore the city at your own pace. Alternatively, the helpful staff can assist in arranging taxi services for your convenience. For those looking to attend events or visit attractions, the hotel also provides a ticket service, ensuring you can easily access the best experiences in Shanghai.
With its comprehensive range of transport facilities, Banyan Tree Shanghai On The Bund ensures that guests have everything they need for a comfortable and convenient stay in Shanghai.
Luxurious Room Facilities at Banyan Tree Shanghai On The Bund
Indulge in the ultimate comfort and luxury at Banyan Tree Shanghai On The Bund, where every room is thoughtfully designed to provide a truly unforgettable stay. From the moment you step into your room, you will be greeted by a soothing ambiance and a range of top-notch amenities.
Stay cool and refreshed even during the hottest Shanghai summers with the efficient air conditioning system, ensuring a comfortable temperature throughout your stay. Wrap yourself in plush bathrobes, perfect for lounging and relaxation after a long day of exploring the vibrant city. Catch up on the latest news and stay informed with the complimentary daily newspaper provided in your room.
For a cozy night in, indulge in a movie marathon with the in-house movies available on the television. Style your hair effortlessly with the provided hair dryer, saving you valuable suitcase space. Quench your thirst and satisfy your cravings with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. Stay entertained with a wide range of satellite/cable TV channels, ensuring you never miss your favorite shows or sports events.
At Banyan Tree Shanghai On The Bund, every aspect of your comfort and convenience is taken care of, allowing you to truly unwind and enjoy your stay in Shanghai.
Indulge in Culinary Delights at Banyan Tree Shanghai On The Bund
At Banyan Tree Shanghai On The Bund, guests can embark on a gastronomic journey like no other. With a range of dining facilities available, there is something to suit every palate and craving. Start your day off right with a delectable breakfast buffet, offering a wide selection of both local and international dishes to satisfy your taste buds. For those who prefer a lighter option, a continental breakfast is also available.
Throughout the day, guests can enjoy the convenience of 24-hour room service, ensuring that delicious meals and snacks are just a phone call away. If you're in the mood for a quick pick-me-up, head to the coffee shop for a freshly brewed cup of coffee or a refreshing beverage.
When it comes to dining options, Banyan Tree Shanghai On The Bund has you covered. Indulge in a culinary experience at the hotel's restaurant, where skilled chefs prepare a variety of exquisite dishes using the finest ingredients. From traditional Chinese cuisine to international favorites, every meal is a feast for the senses.
For those who enjoy cooking their own meals, the hotel provides BBQ facilities, allowing guests to grill up their favorite meats and vegetables while enjoying stunning views of Shanghai. And with daily housekeeping, you can rest assured that your dining area will always be clean and inviting.
Whether you're starting your day with a hearty breakfast, enjoying a leisurely lunch, or savoring a gourmet dinner, Banyan Tree Shanghai On The Bund's dining facilities offer a truly unforgettable culinary experience.
Luxurious and Romantic Room Offerings at Banyan Tree Shanghai On The Bund
Experience the epitome of luxury and romance at Banyan Tree Shanghai On The Bund with its exquisite room offerings. Choose from a variety of spacious and elegantly designed rooms, each offering a unique experience. Indulge in the Banyan Tree Bund Oasis With Romantic Pool, a 66 square meter room featuring a lavish Super King Bed, or opt for the Banyan Tree Bund Panorama Oasis With Romantic Pool, offering the same luxurious amenities with breathtaking panoramic views. For a cozy retreat, the Banyan Tree Bund Retreat and Banyan Tree Panorama Bund Retreat, both spanning 62 square meters and featuring a comfortable King Bed, provide a serene escape from the bustling city. Additionally, the Banyan Tree Panorama Riverside Retreat and Riverside Retreat, each measuring 60 square meters and equipped with a plush King Bed and Double Bed respectively, offer stunning views of the riverside landscape.
Booking these incredible rooms at Banyan Tree Shanghai On The Bund through Agoda ensures that you receive the best prices and a hassle-free experience. Agoda's user-friendly platform allows you to easily browse and compare room options, ensuring you find the perfect accommodation to suit your needs. With Agoda's best price guarantee, you can be confident that you are getting the most competitive rates for your stay at Banyan Tree Shanghai On The Bund. So why wait? Book your dream room today on Agoda and embark on an unforgettable journey of luxury and romance at Banyan Tree Shanghai On The Bund.
Explore the Iconic Bund and North Bund in Shanghai
Immerse yourself in the vibrant energy of Shanghai by staying at the luxurious Banyan Tree Shanghai On The Bund, located in the heart of the city's most iconic area. The Bund, also known as Zhongshan East 1st Road, is a waterfront promenade that stretches along the Huangpu River. This historic district is renowned for its stunning skyline, featuring a blend of architectural styles from the past and present. As you stroll along The Bund, you'll be captivated by the majestic colonial buildings, such as the Peace Hotel and the Customs House, which offer a glimpse into Shanghai's rich history.
Just a stone's throw away from The Bund is the North Bund, a rapidly developing area that offers a modern twist to the city's skyline. This up-and-coming neighborhood is home to a plethora of trendy restaurants, stylish bars, and chic boutiques. Indulge in a culinary adventure as you savor the flavors of Shanghai's diverse cuisine, from traditional local dishes to international delicacies. After a day of exploring, unwind at one of the rooftop bars and enjoy panoramic views of the city's dazzling skyline. Whether you're a history enthusiast or a modern-day explorer, The Bund and North Bund have something to offer everyone, making it an ideal location to experience the best of Shanghai.
Convenient Transportation Options from Shanghai Airports to Banyan Tree Shanghai On The Bund
Located in the heart of The Bund and North Bund area in Shanghai, China, Banyan Tree Shanghai On The Bund offers a luxurious and tranquil retreat for travelers. Getting to this stunning hotel is a breeze, thanks to the convenient transportation options available from the nearby airports.
If you are arriving at Shanghai Pudong International Airport (PVG), the most popular and busiest airport in Shanghai, you have several options to reach Banyan Tree Shanghai On The Bund. One of the easiest ways is to take a taxi or a private car, which will take approximately 45 minutes to an hour, depending on the traffic. Alternatively, you can also take the Shanghai Metro Line 2 from the airport to Nanjing East Road Station, and then transfer to Line 10 to reach Tiantong Road Station, which is just a short walk away from the hotel.
For travelers arriving at Shanghai Hongqiao International Airport (SHA), which is located closer to the city center, the journey to Banyan Tree Shanghai On The Bund is even shorter. You can take a taxi or a private car, and the ride will take around 30 minutes, depending on the traffic. Another option is to take the Shanghai Metro Line 2 from the airport to Nanjing East Road Station, and then transfer to Line 10 to reach Tiantong Road Station, which is within walking distance to the hotel.
No matter which airport you arrive at, reaching Banyan Tree Shanghai On The Bund is a seamless experience. With its prime location in the vibrant Bund area and the availability of various transportation options, this luxurious hotel is the perfect choice for both business and leisure travelers visiting Shanghai.
Discover the Rich Heritage and Modern Marvels Near Banyan Tree Shanghai On The Bund
Nestled in the heart of Shanghai, Banyan Tree Shanghai On The Bund offers an ideal base to explore the city's iconic landmarks and attractions. Just a stone's throw away from the hotel, you will find The Bund (Wai Tan), a stunning waterfront promenade that showcases a blend of colonial-era architecture and modern skyscrapers. Take a leisurely stroll along the Bund and marvel at the breathtaking views of the Huangpu River and the dazzling skyline of Pudong.
For a taste of traditional Chinese culture, head to Yu Garden (Yuyuan) and Old Town (Nanshi), both located within close proximity to the hotel. Yu Garden is a classical Chinese garden with beautiful pavilions, rockeries, and ponds, while Old Town offers a glimpse into Shanghai's ancient past with its narrow lanes, traditional houses, and bustling markets.
History enthusiasts should not miss the Bund International Architecture Exhibition, where you can learn about the architectural heritage of Shanghai through interactive displays and exhibits. Another significant historical site is the Shanghai Temple Of the Town God (Chenghung Miao), a popular Taoist temple that dates back to the Ming Dynasty.
For a unique cultural experience, visit the Shanghai Jewish Refugees Museum, which tells the inspiring story of Jewish refugees who sought shelter in Shanghai during World War II. Architecture enthusiasts will be captivated by the distinctive design of 1933 Old Millfun, a former slaughterhouse turned creative space that now houses galleries, boutiques, and restaurants.
If you're in town for business, the Intex Exhibition Center is conveniently located nearby, making it easily accessible for conferences and trade shows. And for your everyday needs, Hui Min Supermarket is just a short walk away, ensuring that you have everything you need during your stay at Banyan Tree Shanghai On The Bund.
With its prime location near these landmarks and attractions, Banyan Tree Shanghai On The Bund offers a perfect blend of luxury accommodation and easy access to Shanghai's rich heritage and modern marvels.
Convenient Public Transport Stations Near Banyan Tree Shanghai On The Bund
Banyan Tree Shanghai On The Bund is ideally located near several public transport stations, making it a convenient choice for travelers who want to explore Shanghai. Just a short distance away, you will find Jiangpu Park Metro Station, which provides easy access to the city's extensive metro network. From here, you can easily reach popular attractions such as The Bund, Nanjing Road, and Yu Garden.
Another nearby option is Hongkou Football Stadium Metro Station, which is perfect for sports enthusiasts looking to catch a game or concert at the stadium. Additionally, Tiantong Road Metro Station and Tilanqiao Metro Station are also within close proximity, offering convenient connections to various parts of the city.
For those who prefer buses, the Yangshuo Bus Station is nearby, providing a convenient way to explore Shanghai's vibrant streets and neighborhoods. Whether you want to visit the trendy Xintiandi area, the historic Shanghai Old Street, or the bustling People's Square, public transport options are readily available from Banyan Tree Shanghai On The Bund.
With the Youdian Xincun Metro Station, Hailun Road Metro Station, Linping Road Metro Station, North Sichuan Road Metro Station, and International Cruise Terminal Metro Station also easily accessible, guests at Banyan Tree Shanghai On The Bund can effortlessly navigate the city's transport system and discover all that Shanghai has to offer.
A Culinary Haven on The Bund
Banyan Tree Shanghai On The Bund is surrounded by a plethora of dining options that will delight even the most discerning food lovers. Just steps away from the hotel, guests can indulge in authentic Chinese cuisine at Shanghai Grandmother Restaurant, known for its delectable Shanghainese dishes and cozy ambiance. For those craving a taste of Southeast Asia, Lost Heaven Bar offers a tantalizing menu of Yunnanese specialties in a stylish setting. Chenglonghang is a must-visit for seafood enthusiasts, serving up fresh catches of the day in a lively atmosphere. Muslim Jincheng Miandian is a hidden gem for halal Chinese cuisine, where diners can savor flavorful dishes prepared with the finest ingredients. ElWilly is a contemporary Spanish restaurant that promises a culinary journey like no other, with its innovative dishes and stunning views of the Huangpu River. The House of Roosevelt is another standout option, offering a unique blend of European and Asian flavors in a chic and sophisticated setting. For a taste of traditional Shanghainese cuisine, head to Shanghai Lao Fan Dian, a local favorite renowned for its classic dishes and warm hospitality. Dahuchun is perfect for those seeking a traditional Chinese dining experience, with its elegant decor and extensive menu of Cantonese delicacies. And for an unforgettable fine dining experience, look no further than Sir Elly's, located on the top floor of The Peninsula Shanghai, where guests can enjoy exquisite European cuisine paired with breathtaking views of the city skyline. With such a diverse range of culinary delights just a stone's throw away, Banyan Tree Shanghai On The Bund is truly a haven for food enthusiasts.
Unmatched Shopping Experience
Banyan Tree Shanghai On The Bund is surrounded by an array of shopping landmarks that will satisfy even the most avid shoppers. Just a short stroll away is Bund 18, a historic building that houses a variety of luxury boutiques and designer stores. For those looking for a more local shopping experience, ShiLiu Pu Cloth Market is the perfect place to find unique fabrics and tailor-made clothing. Jiajie International Business Plaza and Kaiphone Plaza are also nearby, offering a wide selection of shops and department stores. For a taste of international retail, Shanghai New World Daimaru is a must-visit, featuring a range of high-end fashion brands. Additionally, Bird and Flower Market on Zhoujiazui Road is a vibrant hub for all things flora and fauna, while Dashanghai Shop offers a curated collection of antique and vintage items. To unwind after a day of shopping, guests can indulge in a pampering session at Evian Spa or explore the fascinating Zhengda Living Museum Store for a glimpse into traditional Chinese lifestyle. Xingwang International Dress And Finery Market is another hidden gem where visitors can discover unique and exquisite clothing pieces. With such a diverse range of shopping landmarks in close proximity, Banyan Tree Shanghai On The Bund truly offers an unmatched shopping experience.
Luxury at an Unbeatable Value: Banyan Tree Shanghai On The Bund
Indulge in a world of luxury without breaking the bank at Banyan Tree Shanghai On The Bund. With an average room price of $398, this prestigious hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Shanghai, which stands at $100, Banyan Tree Shanghai On The Bund provides exceptional value for money.
Nestled in the heart of Shanghai, this magnificent hotel boasts stunning views of the iconic Bund and the glittering skyline. Each room is meticulously designed to exude elegance and sophistication, featuring modern amenities and lavish furnishings. From the moment you step foot into the opulent lobby, you will be captivated by the hotel's grandeur and attention to detail.
With its prime location and luxurious offerings, Banyan Tree Shanghai On The Bund provides a truly unforgettable experience. Whether you are a business traveler seeking a comfortable retreat or a leisure traveler looking to immerse yourself in the vibrant city, this hotel offers an oasis of tranquility amidst the bustling metropolis. Book your stay now and discover the perfect blend of luxury and affordability at Banyan Tree Shanghai On The Bund.
Exceptional Service and Beautiful Views
Banyan Tree Shanghai On The Bund has received rave reviews from its guests, and it's easy to see why. The customer service at this hotel is top-notch, with staff members going above and beyond to ensure a comfortable and enjoyable stay. Guests have praised the helpful and friendly nature of the staff, making them feel welcomed and valued.
One of the highlights of staying at this hotel is the breathtaking views it offers. Many guests have raved about the tubs in their rooms, which overlook a stunning and picturesque view of the city. This feature is especially loved by families, as the kids can enjoy a relaxing soak while taking in the mesmerizing scenery.
In addition to the exceptional service and beautiful views, guests have also commended the cleanliness and tidiness of the rooms. Everything is kept in impeccable condition, ensuring a pleasant and comfortable stay. With such positive feedback, it's no wonder that guests are already planning their return to Banyan Tree Shanghai On The Bund for their next visit to Shanghai, China.
Unforgettable Experiences at Banyan Tree Shanghai On The Bund
Immerse yourself in luxury and indulge in unforgettable experiences at Banyan Tree Shanghai On The Bund. With an impressive overall rating of 8.6, this hotel has consistently received positive customer reviews, making it a top choice for discerning travelers.
One of the standout features of this hotel is its exceptional facilities, which have garnered a remarkable rating of 8.8. From the moment you step into the elegant lobby, you'll be captivated by the hotel's stylish design and attention to detail. The state-of-the-art fitness center allows guests to maintain their workout routines while enjoying breathtaking views of the city skyline. The rooftop bar and restaurant offer a perfect setting to unwind and savor delicious cocktails and delectable cuisine, all while taking in the panoramic vistas of the iconic Bund and Huangpu River.
Cleanliness is another aspect that sets Banyan Tree Shanghai On The Bund apart, with a stellar rating of 9.0. The hotel's meticulous housekeeping team ensures that every corner of the property is immaculate, providing guests with a comfortable and hygienic environment. The well-appointed rooms and suites are thoughtfully designed, featuring contemporary furnishings, plush bedding, and luxurious amenities. Whether you choose a room with a stunning river view or a suite with a private balcony, you can expect a peaceful retreat where you can relax and rejuvenate after a day of exploring the vibrant city of Shanghai.
The dedicated and attentive staff at Banyan Tree Shanghai On The Bund have earned an impressive rating of 8.9 for their exceptional performance. From the warm welcome at check-in to the personalized service throughout your stay, the staff go above and beyond to ensure that every guest feels pampered and well taken care of. Their genuine hospitality and willingness to assist with any request create a memorable and enjoyable experience for all visitors.
Indulge in the luxurious facilities, revel in the impeccable cleanliness, and experience the outstanding service at Banyan Tree Shanghai On The Bund. With its stellar ratings and positive customer reviews, this hotel guarantees an unforgettable stay in the heart of Shanghai.
Excellent scenery”
During check-in, the front desk recommended a river view room with a view of the Pearl Tower, and it was definitely worth it. The view was very beautiful! Although there are many hotels in Shanghai with higher quality facilities and materials at a lower price, I just prefer this kind of simple hotel with wooden and gray stone materials, which gives a relaxing feeling that is essential during travel!
Exceptional stay”
Our stay was exceptional with top-notcha facilities, impeccable cleanliness, and a fantastic location. The staff were friendly and the housekeeping was excellent. We had no issues with hot water, and the transport options were convenient. Overall, a wonderful experience.
Dear value guest, I am truly delighted to receive such high praise from you. It is our constant pursuit to provide guests with outstanding facilities, maintain impeccable cleanliness and offer a prime location. My friendly staff and excellent housekeeping team strive to ensure every detail is taken care of. I am glad that you had a seamless experience with hot water and found the transport options convenient. Your wonderful experience is the best reward for our efforts. I look forward to welcoming you back again in the future and continuing to offer you an exceptional stay. Best regards, Christoph Kamieth General Manager
Prestige and Class”
Room is in such precinct condition with a river that is to die for. Roof top offers unobstructed view of LuJiaZui, absolutely breathtaking. Service is warm as expected and 10 mind walk to a great mall Raffles Mall.
I am truly elated to receive your glowing review! It fills us with pride that you were enchanted by the beautiful river view from your room and the stunning panorama of Lujiazui from our rooftop. My team is dedicated to providing warm and attentive service, and we're glad it met your expectations. The convenient location near Raffles Mall is indeed an added bonus for our guests. I look forward to welcoming you back for another memorable stay in the future. -- Christoph Kamieth General Manager
Overall good”
Staffs are friendly, hotel is very clean, location ia very nice
Dear Value Guest, I am truly delighted to receive your wonderful review! It is of significant importance to me that you noticed the friendliness of my staff, the immaculate cleanliness of the hotel, and the prime location. My team is committed to delivering top-notch service and upholding a spotless environment, aiming to make each guest's visit truly enjoyable. Your positive feedback provides us with strong motivation to continuously pursue perfection. I look forward to your return in the future and are eager to craft even more remarkable experiences for you. -- Christoph Kamieth General Manager
A hotel on the quiet side of The Bund”
Service is excellent. Room is spacious and there is a big round bath tub which is good for having a warm dip to relax after a tired day. There is a pillow menu which you can choose the type of pillow you like. This is great as not many hotels offer this. The only downside is that the heater temperature in the room cannot be adjusted which I felt very warm and stuffy. I even have to keep my room door open to let cool air in. Overall it was a very pleasant stay.
Dear Velue Guest, Thank you so much for taking the time to share your detailed feedback with us. I am overjoyed to hear that you found our service excellent and the room spacious, especially enjoying the big round bath tub for relaxation. Offering a pillow menu is one of the ways we strive to personalize our guests' experiences, and I am glad it met your expectations. I sincerely apologize for the inconvenience caused by the unregulated heater temperature. Your comfort is of utmost importance to us, and I have already taken note of this issue and will work promptly to address it. I appreciate your understanding and patience in this regard. It means a great deal to us that, despite this drawback, you still had a very pleasant stay overall. I look forward to the opportunity to welcome you back in the future and provide you with an even more comfortable and flawless experience. -- Christoph Kamieth General Manager