Best Western Plus Ottawa City Centre

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1274 Carling Avenue, Ottawa City Center, Ottawa (ON), Canada, K1Z 7K8

Highlights

Location

Nice location to most of the main attractions of Ottawa
Excellent room comfort & quality

Clean rooms with very comfortable beds.
Top Value

Great value for money
Top property facilities

Facilities and cleanliness was good.
Highly-rated bar

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

About us

Discover the Best Western Plus Ottawa City Centre, perfectly situated in a vibrant area brimming with history. Explore landmarks like Parliament Hill and indulge in diverse dining options while enjoying scenic waterfront views. Designed with comfort in mind, this hotel offers an array of amenities tailored for two travelers. Delight in a convenient breakfast served in-room or choose a takeaway option. Unwind at the refreshing swimming pool or relax at the stylish bar after a day of exploration. Each room features a secure in-room safe and a refrigerator, ensuring a worry-free stay with stunning views. Experience the perfect blend of comfort and convenience in the heart of Ottawa. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Cleanliness 8.7
Service 8.6
Location 8.0
Value for money 7.9

Based on 1,330 verified reviews

Cleanliness

8.7

Service

8.6

Location

8.0

Value for money

7.9

Facilities

7.8

Room comfort and qua...

7.3

See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
White Teeth Dental
80 m
Evercare Health Centre
110 m
Appletree
160 m
Ottawa Centre for Cognitive Therapy
200 m
Capital City Dance
230 m

Good to know

Value for money7.9
Location rating8.0
Nearest airportOttawa Macdonald-Cartier International Airport (YOW) - Canada
Distance to airport8.7 km

Rooms available at Best Western Plus Ottawa City Centre

2 Queen Beds, Non-Smoking, Larger Room, Kitchenette, In-Room Safe, Hardwood Floors, Wi-Fi
...
  • Room size: 29 m²/312 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
1 King Bed, Nonsmoking, Studio, Full Kitchen, Shower
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 King Bed, Non-smoking, Larger Room, Kitchenette, In-room Safe, Hardwood Floors, Wi-fi
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
2 queen beds, nonsmoking
...
  • Room size: 28 m²/301 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Suite - 2 Queen Beds, Nonsmoking, Full Kitchen, Separate Living Area
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  • Room size: 20 m²/215 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
1 King Bed, Nonsmoking
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 Queen Bed, Nonsmoking
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  • Room size: 25 m²/269 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Double Room with Two Double Beds - Non-Smoking
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  • Room size: 29 m²/312 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
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  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 King Bed, Non-Smoking, Larger Room
...
  • Room size: 30 m²/323 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

While remaining at Best Western Plus Ottawa City Centre, kick start your getaway by visiting the nearest attractions that are within close proximity to the property which include Splash Pad - Harrold Place Park, Harrold Place Park, and Off-Leash Area.

Best Western Plus Ottawa City Centre was built in 1964.

Verified guests that stayed at Best Western Plus Ottawa City Centre have given this property a rating of 8.719 for its excellent cleanliness as the main highlight for their stay.

67.0% of our verified guest ratings have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Best Western Plus Ottawa City Centre down in the review section.

100.0% of our past visitor evaluations have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Best Western Plus Ottawa City Centre down in the review section.

Past couple travelers that have stayed at this property have given Best Western Plus Ottawa City Centre an average rating of 8.2. You can look up on more specific customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Best Western Plus Ottawa City Centre an average rating of 8.0. You can look up more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Best Western Plus Ottawa City Centre an average rating of 8.0. You can look up more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

More about Best Western Plus Ottawa City Centre

More about Best Western Plus Ottawa City Centre

Discover Comfort and Convenience at Best Western Plus Ottawa City Centre

Nestled in the vibrant heart of Ottawa, the Best Western Plus Ottawa City Centre offers a charming blend of historic charm and modern amenities. Established in 1964, this well-established hotel has been welcoming travelers for decades, providing a cozy and inviting atmosphere perfect for both leisure and business stays. Guests can enjoy spacious rooms, friendly service, and a convenient location close to Ottawa's top attractions, making it an ideal choice for exploring the nation's capital. Check-in begins at 4:00 PM, allowing guests to settle in and unwind after their journey, while check-out is comfortably scheduled until 11:00 AM. The hotel warmly welcomes families, offering a child policy that allows children aged 3 to 18 to stay free of charge, making it a great option for family vacations. Whether you're visiting for sightseeing, meetings, or a relaxing getaway, the Best Western Plus Ottawa City Centre promises a welcoming environment with all the comforts you need for a memorable stay.

Relax and Unwind at Our Stylish Bar

Discover the perfect spot to unwind after a day of exploring Ottawa at the Best Western Plus Ottawa City Centre’s inviting bar. Whether you're looking to enjoy a refreshing cocktail, a glass of fine wine, or a locally brewed beer, our bar offers a cozy and sophisticated ambiance to relax and socialize. It’s an ideal setting for both casual conversations and memorable evenings with friends or colleagues. The expertly curated drink menu and friendly service ensure a delightful experience that complements your stay.

Stay Active with Top-Notch Sports Facilities at Best Western Plus Ottawa City Centre

Guests at the Best Western Plus Ottawa City Centre can enjoy a well-equipped fitness center designed to keep you energized and healthy during your stay. Whether you're a dedicated gym enthusiast or just looking to stay active, the modern workout space offers a range of equipment to suit all fitness levels. After your workout, unwind and cool down by taking a refreshing dip in the outdoor pool, perfect for relaxing under the Ottawa sun. These facilities provide a great way to maintain your fitness routine while enjoying the comfort and convenience of the hotel.

Seamless Connectivity with Free Wi-Fi in Every Room

Enjoy the convenience of complimentary high-speed Wi-Fi available throughout the Best Western Plus Ottawa City Centre. Whether you're planning your day, sharing your travel experiences, or catching up on work, stay connected effortlessly from the comfort of your room. This reliable internet service ensures you can access all your online needs without interruption, making your stay both productive and enjoyable.

Convenient Free Parking at Best Western Plus Ottawa City Centre

Guests staying at the Best Western Plus Ottawa City Centre can enjoy the convenience of a complimentary on-site car park, making travel hassle-free and economical. Whether you're arriving by car or planning to explore the city at your own pace, this free parking facility ensures easy access to the hotel without the worry of parking fees or availability. It’s the perfect feature for travelers who value flexibility and comfort during their stay.

Comfort and Convenience in Every Room at Best Western Plus Ottawa City Centre

Experience a restful stay with our well-appointed rooms, featuring modern amenities designed for your comfort. Stay cool and refreshed with efficient air conditioning, while blackout curtains ensure a peaceful night's sleep. Each room is equipped with a flat-screen television offering satellite and cable channels, perfect for entertainment after a busy day exploring Ottawa. For your convenience, a coffee and tea maker is provided, along with a refrigerator to keep your beverages and snacks fresh. Plush linens and fresh towels are thoughtfully supplied, complemented by quality toiletries to enhance your stay. Additionally, a hair dryer is available in every room, making it easy to get ready at your own pace. Whether you're here for business or leisure, our rooms are designed to meet your every need for a comfortable and enjoyable visit.

Culinary Comforts at Best Western Plus Ottawa City Centre

At Best Western Plus Ottawa City Centre, guests are invited to indulge in a delightful dining experience right on the premises. The hotel features an inviting restaurant that offers a variety of delicious dishes, expertly prepared to satisfy diverse tastes. Whether you're craving a hearty breakfast to start your day or a satisfying dinner after a day of exploring Ottawa, the restaurant provides a cozy and welcoming atmosphere perfect for any occasion. The restaurant's menu showcases a blend of local flavors and international favorites, ensuring there's something for everyone. Guests can enjoy high-quality meals made with fresh ingredients in a relaxed setting, making it an ideal spot for both casual dining and special occasions. With attentive service and a warm ambiance, the restaurant at Best Western Plus Ottawa City Centre promises a memorable culinary experience during your stay.

Comfortable and Versatile Room Options at Best Western Plus Ottawa City Centre

Discover a range of thoughtfully designed rooms at Best Western Plus Ottawa City Centre, perfect for every traveler’s needs. Whether you're seeking the cozy ambiance of a room with a single King Bed and a charming fireplace, or the spacious comfort of a suite with two Queen Beds and a separate living area, you'll find the ideal accommodation to enhance your stay. For those traveling with family or friends, options like the 2 Queen Beds or 2 Double Beds rooms offer ample space and privacy, ensuring a restful visit. Booking your preferred room type through Agoda guarantees you the best prices available, making your trip more affordable and stress-free. The seamless booking process and exclusive deals on Agoda ensure a hassle-free experience, allowing you to focus on enjoying your stay in Ottawa. With a variety of room options tailored to your preferences, your comfort and convenience are just a few clicks away.

Discover the Vibrant Heart of Ottawa at Best Western Plus Ottawa City Centre

Nestled in the heart of Ottawa City Centre, Best Western Plus Ottawa City Centre offers a prime location for exploring the vibrant capital city of Canada. Situated just minutes away from the bustling downtown core, this hotel provides easy access to the city's top attractions, cultural landmarks, and entertainment venues. Immerse yourself in the rich history and charm of Ottawa by visiting nearby iconic landmarks such as Parliament Hill, Rideau Canal, and ByWard Market. Take a leisurely stroll along the picturesque canal or explore the lively market, where you can indulge in delicious local cuisine, shop for unique handicrafts, and experience the city's vibrant nightlife. For those seeking a cultural experience, the National Gallery of Canada, Canadian Museum of History, and the Canadian War Museum are all within close proximity to the hotel. Discover world-class art collections, delve into Canada's fascinating history, and gain a deeper understanding of the country's rich cultural heritage. After a day of exploration, return to the comfort of Best Western Plus Ottawa City Centre and enjoy its modern amenities. Unwind in spacious and well-appointed rooms, take a refreshing dip in the indoor pool, or savor a delicious meal at the on-site restaurant. With its convenient location and warm hospitality, this hotel is the perfect base for experiencing all that Ottawa City Centre has to offer.

Convenient Transportation Options from Ottawa Airports to Best Western Plus Ottawa City Centre

Located in the heart of Ottawa City Centre, Best Western Plus Ottawa City Centre offers a convenient and comfortable stay for travelers visiting the vibrant capital city of Canada. When it comes to getting to the hotel from the nearest airports, Ottawa Macdonald-Cartier International Airport (YOW) and Ottawa/Rockcliffe Airport (YRO), travelers have several transportation options to choose from. For those arriving at Ottawa Macdonald-Cartier International Airport, the most convenient way to reach Best Western Plus Ottawa City Centre is by taking a taxi or ride-sharing service. The airport is approximately 15 kilometers away from the hotel, and the journey takes around 20 minutes depending on traffic conditions. Taxis and ride-sharing services are readily available at the airport, providing a hassle-free and direct transfer to the hotel. Alternatively, visitors can also opt for public transportation to reach Best Western Plus Ottawa City Centre. The OC Transpo bus service operates from the airport, offering a cost-effective option for travelers. Bus route 97 travels directly from the airport to downtown Ottawa, with a stop conveniently located near the hotel. The journey takes approximately 30 minutes, allowing guests to enjoy the scenic views of the city while en route to their destination. For those arriving at Ottawa/Rockcliffe Airport, the best way to reach Best Western Plus Ottawa City Centre is by taking a taxi or ride-sharing service. The airport is located approximately 8 kilometers away from the hotel, and the journey takes around 15 minutes. Taxis and ride-sharing services can be easily accessed at the airport, ensuring a smooth and efficient transfer to the hotel. Overall, whether you choose a taxi, ride-sharing service, or public transportation, reaching Best Western Plus Ottawa City Centre from the nearest airports is a breeze. With its central location and easy accessibility, this hotel is the perfect choice for travelers looking for a comfortable and convenient stay in Ottawa City Centre.

Explore the Vibrant Surroundings of Best Western Plus Ottawa City Centre

Nestled in the heart of Ottawa, Best Western Plus Ottawa City Centre offers easy access to a variety of exciting landmarks and attractions. Immerse yourself in nature at Parkway Park, where you can take a leisurely stroll along the scenic pathways and enjoy the lush greenery. For those looking to indulge in winter activities, Bellevue Manor Park Ice Rink is just a stone's throw away, offering a perfect setting for ice skating with friends and family. If you're a history enthusiast, a visit to Hog's Back Locks Park is a must. This picturesque park is home to the historic Hog's Back Locks, a series of locks and dams that played a crucial role in the development of Ottawa's waterway system. Explore the park's trails and picnic areas while admiring the stunning views of the Rideau River. For a taste of local culture, head to Banner Park, where you can soak up the vibrant atmosphere and immerse yourself in the community spirit. Discover the diverse range of shops and eateries at Arya Food Market, offering an array of international cuisines to satisfy your taste buds. Conveniently located nearby, Ottawa Physiotherapy provides an opportunity to prioritize your health and wellness during your stay. Take a break from exploring and rejuvenate your body with their specialized treatments and services. Nature lovers will appreciate the tranquility of McNabb Park, a peaceful oasis amidst the bustling city. Take a moment to relax and enjoy the serene surroundings or engage in outdoor activities such as frisbee golf or a leisurely game of tennis. Travelling by car? Rest assured, Red Parking is conveniently located nearby, providing secure and hassle-free parking options for guests. Whether you're seeking relaxation or adventure, Best Western Plus Ottawa City Centre's prime location offers a multitude of attractions to explore. Soak up the local charm, indulge in outdoor activities, and create lasting memories in the vibrant surroundings of Ottawa.

Convenient Public Transport Stations near Best Western Plus Ottawa City Centre

Situated in the heart of Ottawa, Best Western Plus Ottawa City Centre offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. The hotel is just a short distance away from Parliament/Parlement station, allowing guests to easily visit the iconic Parliament Hill and immerse themselves in Canada's political history. Additionally, Carling Stn and Lyon Station are within walking distance, providing convenient connections to various parts of the city. For those looking to explore the vibrant ByWard Market area, Bayview station is just a quick ride away. This bustling neighborhood is known for its lively atmosphere, diverse culinary scene, and charming shops. Guests can hop on a train or bus from the nearby station and be in the heart of the action in no time. With its strategic location near these public transport stations, Best Western Plus Ottawa City Centre offers guests the opportunity to easily navigate Ottawa and discover all that the city has to offer.

A Culinary Adventure Awaits

When it comes to dining options, Best Western Plus Ottawa City Centre is surrounded by a plethora of enticing restaurants. Whether you're craving a hearty pub meal, authentic Canadian cuisine, or international flavors, you'll find it all just steps away. Indulge in mouthwatering burgers and craft beers at Town, or satisfy your sweet tooth with delectable treats at Second Avenue Sweets. For a taste of Mexico, head to El Camino, where you can savor flavorful tacos and refreshing margaritas. Cafe Mc Leod offers a cozy atmosphere and a menu filled with comforting dishes, while Wong's Palace Tavern is the perfect spot to enjoy traditional Chinese fare. If you're in the mood for pizza, Gabriel Pizza is a local favorite, serving up delicious pies with a variety of toppings. For a unique dining experience, make your way to Japanese Village, where skilled chefs prepare your meal right at your table. And don't forget to stop by ThimbleCakes for their famous cupcakes that are as beautiful as they are delicious. With so many options to choose from, you're sure to embark on a culinary adventure during your stay at Best Western Plus Ottawa City Centre.

Shop 'til you drop near Best Western Plus Ottawa City Centre

Located in the heart of Ottawa, Best Western Plus Ottawa City Centre is surrounded by a vibrant shopping scene. Just steps away from the hotel, you'll find a variety of unique and eclectic shops to explore. Book lovers will delight in browsing the shelves of Dragon Tail Bookshop, while art enthusiasts can visit the nearby Carleton University Art Gallery and Cube Gallery. For those in search of one-of-a-kind fashion finds, Flock Boutique offers a curated selection of local designers. Indulge your sweet tooth at The Candy Store or discover the perfect gift at Tinseltown Christmas Emporium. And don't miss the Parkdale Market, where you can find fresh produce and local goods. With so many shopping options right at your doorstep, you'll have no trouble finding something special to take home from your stay at Best Western Plus Ottawa City Centre.

Affordable Luxury: Best Western Plus Ottawa City Centre

Discover the perfect blend of comfort, convenience, and affordability at Best Western Plus Ottawa City Centre. With an average room price of just $161, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Ottawa (ON), which stands at $180. At Best Western Plus Ottawa City Centre, you can experience the luxury of a high-end hotel without breaking the bank. Each well-appointed room is designed with your comfort in mind, featuring modern amenities and stylish decor. Whether you're traveling for business or pleasure, you'll find everything you need for a relaxing stay, from plush bedding to complimentary Wi-Fi. Not only does Best Western Plus Ottawa City Centre offer competitive rates, but it also provides a prime location in the heart of Ottawa. Situated within easy reach of the city's top attractions and business districts, this hotel is the perfect choice for both leisure and corporate travelers. So why pay more for a hotel room in Ottawa when you can enjoy the same level of comfort and convenience at a more affordable price at Best Western Plus Ottawa City Centre? Book your stay today and experience the best of Ottawa without breaking the bank.

Clean, Comfortable, and Friendly

Best Western Plus Ottawa City Centre has received rave reviews from its guests for its clean and comfortable accommodations, friendly staff, and convenient location. Guests have praised the hotel for its clean and spacious rooms, with comfortable beds that ensure a restful night's sleep. The hotel's location is also highly regarded, with easy access to the freeway and a short distance from popular attractions. The staff at Best Western Plus Ottawa City Centre are noted for their friendliness and helpfulness, ensuring that guests feel welcome and well taken care of during their stay. Overall, this hotel offers a clean, comfortable, and friendly experience for travelers visiting Ottawa.

A Memorable Stay at Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre is a hotel that truly goes above and beyond to ensure a memorable stay for its guests. With an impressive overall rating of 7.9, it is clear that this hotel is a favorite among travelers. The positive customer reviews speak volumes about the exceptional service and amenities provided by the hotel. One of the standout features of Best Western Plus Ottawa City Centre is its dedicated and friendly staff. With a staff performance rating of 8.5, guests consistently praise the hotel for its attentive and helpful team. From the moment you step into the hotel, you will be greeted with warm smiles and a willingness to assist with any request. Whether you need recommendations for local attractions or assistance with your luggage, the staff at Best Western Plus Ottawa City Centre is always ready to go the extra mile to ensure your comfort and satisfaction. Another aspect that sets this hotel apart is its impeccable cleanliness. With a cleanliness rating of 8.7, guests can expect spotless rooms and common areas throughout their stay. The housekeeping staff at Best Western Plus Ottawa City Centre pays meticulous attention to detail, ensuring that every corner of the hotel is well-maintained and hygienic. This commitment to cleanliness creates a refreshing and inviting atmosphere for guests, allowing them to relax and unwind in a pristine environment.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • Vietnamese
Accessibility
  • Access all room by interior corridor
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
Things to do, ways to relax
  • Billiards
  • Computer station
  • Fitness center
  • Garden
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Wake-up service

Food and dining

Breakfast options
  • American
Restaurants on site
Cafe 1274
  • Cuisine: American
  • Menu: Buffet

Location

1274 Carling Avenue, Ottawa City Center, Ottawa (ON), Canada, K1Z 7K8

Excellent8.0

Location

Airports
  • Ottawa Macdonald-Cartier International Airport (YOW) - Canada
    8.7 km
  • Ogdensburg International Airport (OGS) - United States
    80.8 km
Public transportation
  • Ottawa Central Bus Station
    2.5 km
  • Bayview
    2.7 km
Hospital or clinic
  • White Teeth Dental
    80 m
Convenience store
  • Mac's
    2.2 km
Cash withdrawal
  • ATM
    10 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)12 CAD
The property
  • Year property opened1964
  • Number of floors4

Reviews of Best Western Plus Ottawa City Centre from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.0
  • 8.0
  • 8.8
  • 10
  • 7.2
  • 10
  • 6.4
  • 9.6
  • 8.0
  • 9.2

Most recent

  • Cleanliness score 8.7 out of 10 and is a high score in Ottawa (ON)
    Cleanliness8.7
  • Service score 8.6 out of 10 and is a high score in Ottawa (ON)
    Service8.6
  • Location score 8 out of 10 and is a high score in Ottawa (ON)
    Location8.0
  • Value for money score 7.9 out of 10 and is a high score in Ottawa (ON)
    Value for money7.9
  • Facilities score 7.8 out of 10 and is a high score in Ottawa (ON)
    Facilities7.8
  • Room comfort and quality score 7.3 out of 10 and is a high score in Ottawa (ON)
    Room comfort and quality7.3
High score for Ottawa (ON)

Rating

9+ Exceptional (17)
8-9 Excellent (13)
7-8 Very Good (13)
6-7 Good (5)
<6 Below Expectation (6)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 9 reviews
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88% Positive
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11% Unfavourable

Location

Mentioned in 5 reviews
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100% Positive

Cleanliness

Mentioned in 4 reviews
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100% Positive

Room size

Mentioned in 4 reviews
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100% Positive

Value for money

Mentioned in 4 reviews
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100% Positive

Restaurant options

Mentioned in 4 reviews
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50% Positive
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50% Unfavourable

Check in

Mentioned in 3 reviews
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33% Positive
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66% Unfavourable

Room comfort

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

Bar

Mentioned in 2 reviews
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100% Positive
Showing 54 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Joy from Canada
    Couple
    1 King Bed, Nonsmoking
    Stayed 2 nights in December 2024

    “Cafe 1274 is the best!”

    I stayed at this hotel while my husband was receiving care at the Ottawa Heart Institute, which is just a 20-minute walk away. The location turned out to be incredibly convenient, with a 24-hour Shopper’s Drug Mart directly across the street, and a small mall next door offering a variety of services including a hair salon, nail spa, bank, restaurant, food court, and Service Ontario. I ended up extending my stay several times as my husband's condition improved. I was pleasantly surprised by the area. Normally, I order takeout via Uber Eats, but this time I decided to try the hotel’s restaurant, Cafe 1274, located in the basement. The atmosphere was cozy with a bar and a pool table. I was so impressed by the food that I made it a point to dine there every evening after returning from the hospital. Everything I tried was delicious, from the Cranberry Brie Chicken Wrap to the Deluxe Burger, wings, salad, and even breakfast. The staff, particularly the waitresses at Cafe 1274, were friendly and attentive, and I want to give a special shoutout to the chef for consistently preparing great meals. I stayed in a two-queen bed room on the 1st floor for 3 nights. The room was spacious and cozy, though I did find it noisy at times. I could hear doors slamming, people walking by, and staff cleaning rooms, which disrupted my sleep. The air conditioning worked very well, though. Afterward, I moved to a king bed room on a renovated floor for the next 3 nights. This room was much quieter, brighter, and more spacious. However, the bathtub was outdated and shallow, which was a bit of a downside if you’re looking to take a relaxing bath. I used the laundry facility located in the basement. One washer and dryer are coin-operated, and the other washer and dryer accept card payments via tap. It’s $*** for each load. Overall, I had a pleasant stay and would definitely return, especially because of the food and the hotel's great location.

    Reviewed December 23, 2024
  2. 8.0
    Excellent
    MAYANK from India
    Family with young children
    2 queen beds, nonsmoking
    Stayed 1 night in August 2025

    “Nice stay”

    The room was clean and cozy, staff were friendly, and the location was super convenient. A few minor issues with check-in and breakfast variety, but nothing major. Would definitely stay again!

    Reviewed August 29, 2025
  3. 9.2
    Exceptional
    Hamid from Pakistan
    Couple
    2 queen beds, nonsmoking
    Stayed 2 nights in February 2026

    “Excellent staff”

    Really good experience staying with them, we had some noise issues from being next to the road. They shifted us to a bigger room, I asked for some support on late check out, they gave it to us. The staff went above and beyond and were very helpful. I would recommend people staying at this place. The price also does not break the bank. I will definitely come again

    Reviewed February 28, 2026
  4. 8.8
    Excellent
    John from Philippines
    Group
    QUADRUPLE 2 QUEEN BEDS,NSMK,HISPD,MICRFG,DESK,FLATSC
    Stayed 1 night in June 2024

    “Place is comfortable for a good rest and worth the money”

    The place is comfortable enough to rest and cleanliness and pleasant staff is their 5stars. This place is quite old and enough for you to have a good place. The best part is free parking! Most of the time hotels will ask for a parking fee. Will definetly recommend the place for the value and back packers! Thank you for the hospitality.

    Reviewed July 01, 2024
  5. 10.0
    Exceptional
    suvimol from Thailand
    Couple
    1 Queen Bed, Nonsmoking
    Stayed 1 night in April 2025

    “Excellent ”

    Location exception.Free parking is great. But don’t provide Breakfast as Best Western have. Anyway staff are great helpful and smile.

    Reviewed May 01, 2025
Changed to review page 1

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