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Best Western Resort Kuta
2 Single Beds, Non-Smoking, Deluxe - Guestroom, Best Western Resort Kuta in Bali
a living room filled with lots of furniture, Best Western Resort Kuta in Bali
a woman standing in front of a bathroom sink, Best Western Resort Kuta in Bali
Interior view, Best Western Resort Kuta in Bali
Swimming pool [outdoor], Best Western Resort Kuta in Bali
Swimming pool [outdoor], Best Western Resort Kuta in Bali

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7.5

Very good

3,954 reviews

3,954 reviews

Housekeeping27
Breakfast10
Swimming Pool8
See map
See map

6.8

Good

Location rating score

Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Speedy Mart

400 m

Bali Dreams Tours - Day Tours

410 m

Bin House

410 m

Rai, Name Plate, Painting and carving Bali

410 m

Suri Shop

410 m

Popular landmarks
Kuta Beach

620 m

Seminyak Beach

5.1 km

Nusa Dua Beach

9.0 km

Sanur Beach

9.0 km

Uluwatu Temple

14.4 km

Closest landmarks
Amnaya Resort Swimming Pool

250 m

Deejay Club Bali

360 m

Vira Bali Hotel

610 m

Kuta Beach

620 m

Gereja Katolik Santo Fransiskus Xaverius

630 m

Best Western Resort Kuta

JL. Kubu Anyar No. 118, Banjar Anyar, Kuta, Bali, Indonesia, 80361 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Located in heart of Bali

Check-in [24-hour]

Airport transfer

Excellent breakfast

450 meters to Waterbom Bali

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!
Value for money7.8
Distance to city center1. Km
Location rating6.8
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport1.8 km

Rooms available at Best Western Resort Kuta

Very good
Room comfort & quality

7.6

Superior Room with 2 Single Beds City View Non Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 2 Single beds Pool View, Non Smoking
...
  • Pool view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Superior Room with 1 King Bed City View Non Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 1 King Bed Pool View, Non Smoking
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Room with 1 King Bed Pool Access, Non Smoking
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Room with 2 Single beds Garden View, Non Smoking
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Room with 1 King Bed Garden View, Non Smoking
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Junior Suite Garden View
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 2 king beds & 4 futons and ...
Enter dates to see prices
2 Single Beds, Non-Smoking, Deluxe
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
1 King Bed, Non-Smoking, Deluxe
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Resort Kuta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Resort Kuta?

Best Western Resort Kuta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Best Western Resort Kuta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Resort Kuta has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Best Western Resort Kuta?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Resort Kuta. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Resort Kuta?

Best Western Resort Kuta features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Best Western Resort Kuta?

Best Western Resort Kuta does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Best Western Resort Kuta?

Best Western Resort Kuta is located in Kuta, famous for good restaurants such as Hard Rock Café, Bale Udang Mang Engking and Nasi Pecel Bu Tinuk.

What popular shopping places are close to Best Western Resort Kuta?

Best Western Resort Kuta is located in Kuta area which features shopping places such as Beachwalk Shopping Center Kuta, Discovery Shopping Mall and Bin House.

What are popular attractions near Best Western Resort Kuta?

Best Western Resort Kuta is located in Kuta area, which is famous for attractions such as Waterbom Bali, Ground Zero Monument and Kuta Square.

What popular beaches are close to Best Western Resort Kuta?

Best Western Resort Kuta is located in the Kuta area, which includes Kuta Beach, Tuban Beach and Jerman Beach.

What popular natural sightseeing spots are close to Best Western Resort Kuta?

Best Western Resort Kuta is located in the Kuta area, which is famous for natural sightseeing destinations such as Endless Summer and Karya Transport - Private Day Tours.

See map

Explore the neighborhood

What people love about Best Western Resort Kuta

  • 8.8

    Excellent
    Cleanliness

    "Swimming pool are clean every day!!"

    Prita

    |

    January 5, 2023

  • 10

    Exceptional
    Staff 

    "All staffs are helpful, the room was spacious and clean, the facilities of the hotel are in good condition."

    Eva

    |

    December 17, 2022

  • 8.8

    Excellent
    Spaciousness

    "Rooms are spacious and have more homely feeling due to courtyard.It is close to airport and Kuta beach too."

    Praveen

    |

    October 19, 2022

Overall rating:

7.5

Very good
3,954 reviews
Cleanliness
7.6
Facilities
7.5
Location
6.8
Read all reviews >
What travelers say they love:
Great place great value
Rinda from Indonesia
Solo traveler
More about Best Western Resort Kuta

More about Best Western Resort Kuta

Best Western Resort Kuta

Take everything available in Bali with a comfort stay at Best Western Resort Kuta.
Best Western Resort Kuta provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bali.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Best Western Resort Kuta is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Best Western Resort Kuta include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Best Western Resort Kuta. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Best Western Resort Kuta including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Best Western Resort Kuta. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

Best Western Resort Kuta provides an excellent base for exploring the sights of Bali in-depth. Keep your vacation simple, with a visit to Kuta Beach just 1.4 km away, where the ocean breeze makes you instantly feel relaxed.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

401 mentions

Swimming Pool

240 mentions

Housekeeping

211 mentions

Beach

160 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Kitchen
  • Snack bar
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Ambrosia Restaurant
  • Cuisine: American, Indonesian
  • Menu: Buffet, A-la-carte

Location

JL. Kubu Anyar No. 118, Banjar Anyar, Kuta, Bali, Indonesia, 80361
Good
Location

6.8

Airports
  • Ngurah Rai International Airport (DPS)
    1.8 km
  • Banyuwangi Airport (BWX)
    102.7 km
Public transportation
  • Tegal Sari Bus Terminal
    8.7 km
  • Bemo Gunung Agung Bus Terminal
    9.4 km
Hospital or clinic
  • Klinik Putu Manuaba
    720 m
Shopping
  • Beachwalk Shopping Center Kuta
    1.6 km
Convenience store
  • Indomaret
    660 m 2 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Waterbom Bali
    420 m
  • Kuta Beach
    620 m
  • Seminyak Beach
    5.1 km
  • Nusa Dua Beach
    9.0 km
  • Sanur Beach
    9.0 km
  • Uluwatu Temple
    14.4 km
  • Tanah Lot Temple
    15.4 km
  • Sacred Monkey Forest Sanctuary
    25.5 km
  • Campuhan Ridge Walk
    26.9 km
  • Tegallalang Rice Terrace
    35.1 km
Nearby landmarks
  • Amnaya Resort Swimming Pool
    250 m
  • Deejay Club Bali
    360 m
  • Speedy Mart
    400 m
  • Bali Dreams Tours - Day Tours
    410 m
  • Bin House
    410 m
  • Rai, Name Plate, Painting and carving Bali
    410 m
  • Suri Shop
    410 m
  • Kartika Plaza Street
    420 m
  • Waterbom Bali
    420 m
  • Musro Bali Cabaret Show
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6-12 years old will be charged IDR 75,000 for breakfast when using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee100000 IDR
  • Distance from city center1. Km
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)10 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 111
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2014
Parking
  • Daily parking fee0 USD

Property announcements

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 5, 2011 | March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Resort Kuta from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.6
Facilities7.5
Location6.8
Room comfort and quality7.6
Service7.8
Value for money7.8
High score for Bali
Rating
9+ Exceptional (463)
8-9 Excellent (733)
7-8 Very Good (1,147)
6-7 Good (660)
<6 Below Expectation (752)
Time of the year
Mar - May (1,116)
Jun - Aug (1,056)
Sep - Nov (861)
Dec - Feb (722)

Show reviews that mention 

Showing 3,755 verified guest comments
12345
9.6
Exceptional
Darren from Australia
Family with young children
Stayed 2 nights in February 2020

Everything a Dad with two boys could ask for. Staff are very well trained, pool was a highlight.”

Look, the pool is something else, with three pools in one, it caters to all swimmers needs and we needed it. The buffet breakfast all you can eat was splendid and sumptuous, I've never ever has better ( was a Novatel regular) On departure I requested membership with the Best Western Group. The staffs understanding of our needs, their attentive and patient attitudes made all the difference. I felt heard and validated. Bali is a busy place yet here in our ground floor deluxe pool view suite, I was a world away from stress and relaxed. I do believe that the evening meals that we tried could have been a little better. I ordered the beef rendang and it tasted like spiced beef with vegetables added. Keep it simple BW kitchen staff, rendang paste and beef, maybe potato.. Chicken curry was very watery with added tumeric and was bland. Again, AYAM paste guys. Hedi and Warung, you two staff members are indispensable!!! I hope sincerely that your General Manager sees this. F&B staff, u r da bomb!

Reviewed February 07, 2020

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9.6
Exceptional
Terry from Australia
Couple
Stayed 5 nights in August 2019

Excellent ”

We were put in the wrong room at first but we’re moved the next day and given 2 free breakfasts for the inconvenience 😁 the rooms are large, bed big and pillow top mattress, 4 large pillows, clean linen, towels all good, the room was very clean, equiped with kettle, coffee tea etc, bathroom large, shower over the big bath & shower curtain and very clean with shampoo etc, toothbrush, ear buds, shower cap, the breakfast was buffet so all you can eat with a lot of choice, the staff really lovely & helpful, the grounds beautiful, pool large and warm, close to the main streets through gangs, but taxis are everywhere, we walked to Kuta square in 15 minutes, 4 minimarts across the road & open 24 hours ... I truly cannot think of anything bad to say, maybe a drying rack would of been handy, that’s all, we were really comfortable here ...

Reviewed August 17, 2019

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9.2
Exceptional
Juliah from Singapore
Solo traveler
Stayed 5 nights in January 2020

Love the environment with good service frm the staff, room is clean and varities of food to choose”

Stay 6 days in this hotel ,its my first time staying in BWR Kuta...its a wonderful experience,the good thing this hotel is near the airport,friendly staff even though some of the question I ask some may not know but they did make an effort to check with their manager. During my stay ...one of the day I requested for a taxi to be arrange and I forget to inform the reception counter to cancel but they did also called just to remind if I still need a taxi ...I really appreciate this kind of service where sometimes some hotels did not deliver. One could just take a rest at the pool area as they have a nice breezy huge pool which is near the restaurant . If you are looking for food during the night and feeling hungry,it is so covenient that just in front of this hotel is surrounded by restaurants with lots of varities you can choose and shops nearby if you need snacks I will definitely come back to this hotel again for my future visits to Bali.

Reviewed January 10, 2020

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9.6
Exceptional
Leopold from United States
Couple
Stayed 4 nights in February 2020

Pleasant Surprise”

Stayed here for four nightes. Opted for the larger room and was given pool access.The pool and garden area have a pleasant feel. Staff are very friendly and accommodating. There is a shuttle to the mall, which is on the beach, twice a day. Just a short walk back, about 1 km.

Reviewed February 06, 2020

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10.0
Exceptional
Budi from Indonesia
Business traveler
Superior Room with 2 Single Beds City View Non Smoking
Stayed 1 night in November 2020

nice place ”

very comfortable

Reviewed December 02, 2020

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10.0
Exceptional
Rinda from Indonesia
Solo traveler
Superior Room with 1 King Bed City View Non Smoking
Stayed 1 night in May 2022

Great place”

Great place great value

Reviewed May 25, 2022

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10.0
Exceptional
Budi from Indonesia
Business traveler
Superior Room with 2 Single Beds City View Non Smoking
Stayed 1 night in November 2020

nice place”

very comfortable

Reviewed December 02, 2020

See room deals

9.6
Exceptional
Budi from Indonesia
Business traveler
Superior Room with 2 Single Beds City View Non Smoking
Stayed 1 night in November 2020

nice place”

maybe some day it will be my reference to family gathering

Reviewed December 02, 2020

See room deals

9.2
Exceptional
MYUNG from South Korea
Solo traveler
Stayed 2 nights in April 2018

Exceptional”

Especially, Employer's manner was perfect for me. Calm and clean, Wide Long Swimming pools are lovely!

Reviewed February 27, 2019

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8.4
Excellent
Roslyn
Solo traveler
Stayed 2 nights in October 2019

Excellent”

Good facilities, clean rooms and friendly and helpful staff. Within easy walk to main shopping centre and the beach. Good value for money.

Reviewed October 28, 2019

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7.6
Very good
inge from Indonesia
Solo traveler
Stayed 4 nights in November 2019

Friendly Staff. Feeling home. ”

I stayed in this hotel for 4 days. On the first day I found some problems with the door and bathroom equipment, but the staff came to fix them. The next morning I complained with the very poor food on ny first breakfast but on the 2nd day onward the hotel responded my complaint by serving the better food than what they had on my first day. Overall I was happy to stay in this hotel. People learn from their mistakes.

Reviewed November 09, 2019

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7.6
Very good
Catherine from Indonesia
Family with young children
Superior Room with 1 King Bed City View Non Smoking
Stayed 2 nights in June 2022

Very good”

Everything good but the room bad smell

Reviewed June 24, 2022

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6.0
Spencer from Australia
Family with young children
Superior Room with 2 Single Beds City View Non Smoking
Stayed 1 night in July 2019

Disappointing end”

We never be back. Originally booked 2 rooms for 2 nights. The rooms are dated but acceptable. The bed was comfortable enough but the bottom sheet was not big enough to cover the whole mattress. There was a lack of toiletries supplied but that's was not big deal. Had to collect one of my boys toys under the bed and it was not the only thing under there. It looked like it had not been cleaned in some time. Despite all of this we booked a third night as we could not be bothered moving hotels for a few hours on our final night as we had to be at the airport by 11pm on the third night. Went to book the third night and the price they gave me was almost double what I could get online. I asked them to match the online price but they told me they couldn't and I should just book online, so I did. The final insult was one of boys became ill an vomited all over the floor of the room. We had to use towels to clean up the mess. We then we charged 150,000 rupiah for towels on check out.

Reviewed July 19, 2019

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5.6
Steven from Indonesia
Family with teens
Superior Room with 2 Single Beds City View Non Smoking
Stayed 4 nights in December 2020

Not clean at all”

I have to changed room since my first room smell really bad. They use same bath towel as bath mat. I've booked for 2 rooms and still nothing good. Either smelly room or broken water heater

Reviewed January 03, 2021

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2.4
SUNEET from India
Family with young children
Superior Room with 1 King Bed City View Non Smoking
Stayed 2 nights in December 2019

Never book an accommodation at Best Western Resort at Kubu Anyar, Kuta, Bali, Indonesia”

Never book an accommodation at Best Western Resort at Kubu Anyar, Kuta, Bali, Indonesia. The rooms are very dirty and old. There is no maintenance of toilets and bathroom. The bathroom drains are choked and water gets accumulated. The towels supplied by this hotel are very old and dirty. It seems that towels are not washed ever ! I think they must have bought the old towels from some other hotel and brought to their rooms. The service of staff is VERY POOR. Despite calling 4-5 times, the staff never turned up for replacement of towels and cleaning of bathroom drains. The AC was not cooling properly either. Food is equally BAD for an Indian family. There are not many vegetarian items in the menu. It is a wastage of money for an traveler. The staff too is very uncooperative and I got "hold-up" by booking in this hotel (so called resort). Very bad experience ! You can get better deals at other hotels in Kuta.

Reviewed January 02, 2020

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2.0
SUNEET from India
Family with young children
Superior Room
Stayed 3 nights in December 2019

Worst hotel/resort at Bali, Indonesia !! Never ever stay here !”

Worst hotel/resort at Bali, Indonesia !! Never ever stay here ! Horrible rooms with choked drains, non-responsive staff, poor facilities, smelly and unwashed old towels in bathroom, bad food, non-working lifts. You will be wasting your money if you stay at this hotel (so called "resort" at Bali). In India, these types of hotels are called "Dharamshalas". WASTE OF MONEY !

Reviewed January 02, 2020

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10.0
Exceptional
zameil from Malaysia
Business traveler
Stayed 8 nights in June 2015

Truly Great Value for Money Hotel”

staff, food, convinience

This was my second visit to Best Western Resort Kuta. When I first arrived at the hotel I had made a few minor complaints to the receptionist about my room cleanliness, but as usual Best Western Hotel Resort Kuta had taken the complain very seriously and made adjustments to my accommodation for the whole week. First, they actually upgraded me from my Deluxe room to a Garden Suite room for the whole week, fair enough. The next day, the Guest Relation Officer (Ms Riang) get to know about my complaints. She was shocked, and insist to pamper me for a lunch, even very eager to hear about my complaints personally. Very accommodating and friendly indeed. Second, after getting an upgrade from the Deluxe room to a Garden Suite. I noticed the air-conditioning wasn't very cold on the second day. I called the reception and ask for the technician to do a quick check up. Again, my complain reached the Guest Relation Officer and the GM too this time. Again, I was upgraded from the Garden Suite to a Pool Suite for the rest of my stay there. I was very pleased! Since than, I could not find a complain to lodge since there are none. It was almost perfect! Seventh, The Final night I spent there was served with honourable hospitality. The GRO and GM had set an Iftar/Dinner for me. The food was cooked by the chef himself. It was superbly delicious, an authentic Indonesian cuisine cooked to perfection. The food was served course by course, glorious. Conclusion, my second stay there for a week was perfect. I truly recommend others to try this hotel and give their hospitality a try. Kudos! to all their staff and I can't thank the GRO and GM enough for taking such a good care of me during my week stay there, not to forget their chef for cooking such a delicious and sumptuous meal for my final night there.

Reviewed July 13, 2015

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10.0
Exceptional
Jasmine from Australia
Family with young children
Stayed 14 nights in June 2015

Another awesome stay with the Best Western Kuta”

Wow!!! Where do I start the staff at Best Western Kuta go above and beyond to make our stay comfortable and relaxing. Their friendly smiles and exceptional customer service is impressive.

We thoroughly enjoy staying at the Best Western Kuta. This was our second year we have stayed here and it was just as good as the first time. We have just spent the last 2 weeks there and as always was just fantastic. Amazing staff, awesome food and nice clean rooms. The General Manager and all the staff at Best Western Kuta went above and beyond to organize a visit to their hotel by a group of kids from a local orphanage in Denpasar. For one day these children felt like royalty! They were greeted by the management and staff at the Best Western Kuta. The staff set up a very long table that seated around 40 people that was presented beautifully. All the kids enjoyed a swim in the pool then my husband and my Mum and Dad paid for pizzas, soft drinks and ice cream for all the kids. We also paid for the orphanage parents, the helpers and older orphanage kids a main meal from the menu. The Sous Chef, Breakfast Chef, Restaurant Supervisor and staff did an outstanding job cooking 15 pizzas and 12 main meals. The smiles on the kids faces was priceless. Again thank you to all the Best Western Kuta staff keep up the fantastic work!!!

Reviewed June 28, 2015

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9.7
Exceptional
neha from India
Couple
Stayed 3 nights in April 2011

Excellent hotel ”

Excellent hotel

Best Western Resort Kuta is an excellent hotel to stay in. Although it is a little far from the market area and the beach, the hotel has a shuttle service every 2 hrs to the main market. The rooms are very comfortable,clean and well equipped.The staff is very courteous and warm towards any requirements of the guests. The chef made some yummy vegetarian breakfast for me.I would definitely recommend my family and friends to stay here while in Bali.

Reviewed May 04, 2011

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8.7
Excellent
muhammad from Indonesia
Couple
Stayed 1 night in April 2012

Lovely hotel and nice very nice service”

nice and cozy room

we stay at best western resort kuta for 1 night, as we first night arrive in bali. we booked a superior room but the last room was twin bed and we ask for double bed. with a very nice service from hotel staff, we were upgraded to deluxe room for free of charge. we really enjoy for 1 night stay at this hotel. deluxe room was clean, and comfortable for both of us. breakfast was good, near to kuta beach and "nasi pedes". we recommend this hotel for any tourist in bali.

Reviewed April 16, 2012

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