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Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Removed from saved list

8.5

Excellent

2,740 reviews

2,740 reviews

Housekeeping89
View77
Breakfast48
See map

7.7

Very good

Location rating score

Very good location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Kru Lek Muaythai Gym

190 m

Fishing Village

370 m

Ao Nang Mosque

400 m

Popular landmarks
Ao Nang Beach

1.3 km

Noppharathara Beach

2.0 km

Railay Beach

2.4 km

Phra Nang Cave

3.6 km

Poda Island

7.3 km

Closest landmarks
Clinic

300 m

Kontiki

520 m

Kong Pharmacy

560 m

Cliff View Swimming Pool

560 m

K A Pharmacy

600 m

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

879 Moo 2 Soi Ao Nang 11 Muang, Ao Nang, Krabi, Thailand, 81180 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ao Nang part of Krabi, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Poda Island as well as Ao Nang Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Located in heart of Krabi

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Bicycles

Complimentary WIFi in all rooms

This property is in high demand!

6 travelers have booked today.

Value for money8.7
Distance to city center30 km
Location rating7.7
Nearest airportKrabi International Airport (KBV)
Distance to airport17.6 km

Rooms available at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Family Room Pool View King
...
  • Balcony/terrace
  • Shower
  • 1 king bed or 1 king bed an...
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Superior Pool View Twin
...
  • Balcony/terrace
  • Shower
  • 1 single bed or 2 single be...
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Superior Garden View King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Pool View King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Garden View Twin
...
  • Balcony/terrace
  • Shower
  • 1 single bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds
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Centra Family Residence
...
  • Room size: 48 m²/517 ft²
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Centra Superior
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Centra Family Residence
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices

Frequently asked questions

Does Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) have a hot tub?

Centra by Centara Phu Pano Resort Krabi does not have a hot tub.

What time is check-in and check-out at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Wake up to a great buffet breakfast at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus). There's an additional charge of 572 THB for adults and 275 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

On-site venues and convenient event services make Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) an ideal choice for hosting events such as seminars, conferences and meetings. The 2 venues can accommodate up to 14 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Restaurants including Mix Bistro, Ton Ma Yom Thai Food Restaurant and A-Hud Seafood Restaurant are popular in Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)’s neighborhood which is known as Ao Nang.

What popular shopping places are close to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Shopping options in Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)’s Ao Nang neighborhood include Ao Nang Night Market.

What are popular attractions near Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Guests at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) can easily visit Ao Nang Mosque, Dao Art Gallery and Kontiki located in the Ao Nang area.

What popular beaches are close to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Guests at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) can easily visit Ao Nang Beach, Noppharathara Beach and Ao Phra Nang in the Ao Nang area.

What popular natural sightseeing spots are close to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)’s nearby natural sights include Monkey Trail, Khao Khlong Haeng and Khao Ao Nang located in the same Ao Nang area.

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Explore the neighborhood

What people love about Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

  • 8.8

    Excellent

    "Being a budget hotel its a great 4 star mini resort and has a very good swimming pool and they offer very good snacks, cocktails and other delicacies."

    Abhay

    |

    July 21, 2022

  • 10

    Exceptional
    Cleanliness

    "The hotel is clean."

    Rujira

    |

    June 8, 2022

  • 8.8

    Excellent
    Location

    "Quiet area just 1.5 km from Ao Nang beach."

    denis

    |

    June 1, 2022

Overall rating:

8.5

Excellent
2,494 reviews
Cleanliness
8.9
Facilities
8.4
Location
7.7
Read all reviews >
What travelers say they love:
BF so good n there is super chill hotel
Tulika from Thailand
Solo traveler
More about Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

More about Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Wake up to the wonder of Krabi with a stay at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus), located only minutes from the heart of the city. Grab some beach time with a stay at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus), just 1.3 km from Ao Nang Beach.
The range of services provided by Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Krabi.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Hot days can be cool fun with water activities like the diving.


Around the property

Visit the sights and local attractions of Krabi during your stay at the hotel. Spend a day on an ocean adventure with an easy trip to Poda Island located 7.2 km away.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

53 mentions

Breakfast

44 mentions

Beach

38 mentions

Housekeeping

31 mentions

Languages spoken

  • English
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Exercise area
  • Garden
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Fold-up bed
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
Restaurants on site

Mix Bistro

  • Menu: Buffet, A-la-carte
Location
879 Moo 2 Soi Ao Nang 11 Muang, Ao Nang, Krabi, Thailand, 81180
Very good
Location

7.7

Airports

  • Krabi International Airport (KBV)
    17.6 km 33 min drive
  • Phuket International Airport (HKT)
    58.7 km 2.2 hour drive

Hospital or clinic

  • Clinic
    300 m

Shopping

  • Krabi Weekend Night Market
    9.6 km

Convenience store

  • 7 Eleven
    90 m

Cash withdrawal

  • ATM
    850 m
What's nearby

Popular landmarks

  • Ao Nang Beach
    1.3 km
  • Noppharathara Beach
    2.0 km
  • Railay Beach
    2.4 km
  • Phra Nang Cave
    3.6 km
  • Poda Island
    7.3 km
  • Tup Island
    8.8 km
  • Tiger Cave Temple (Wat Tham Suea)
    14.0 km
  • Hong Islands
    40.9 km
  • Emerald Pool (Sa Morakot)
    49.3 km

Nearby landmarks

  • Kru Lek Muaythai Gym
    190 m
  • Clinic
    300 m
  • Fishing Village
    370 m
  • Ao Nang Mosque
    400 m
  • Kontiki
    520 m
  • Kong Pharmacy
    560 m
  • Cliff View Swimming Pool
    560 m
  • K A Pharmacy
    600 m
  • Emerald muay thai gym
    630 m
  • Atta-Rak Massage Ao Nang
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Complimentary shuttle service to Ao Nang Beach is available as per schedule below.

    From the property to Ao Nang Beach: 09:00 AM, 11:30 AM, 01:00 PM, 03:10 PM, 06:00 PM, and 07:30 PM

    From Ao Nang Beach the property: 01:30 PM, 03:45 PM, 06:30 PM, and 09:30 PM

    Guests are required to reserve the transfer at the reception.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1000 THB
  • Distance from city center30 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)572 THB

The property

  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 158
  • Year property opened2016

Reviews of Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.4
Location7.7
Service8.7
Value for money8.7
High score for Krabi
Rating
9+ Exceptional (496)
8-9 Excellent (186)
7-8 Very Good (191)
6-7 Good (69)
<6 Below Expectation (123)
Time of the year
Mar - May (204)
Jun - Aug (240)
Sep - Nov (340)
Dec - Feb (281)
All guests (2,494)
All room types
All languages

Show reviews that mention 

Showing 1,065 verified guest comments
12345
10.0
Exceptional
Rea from United States
Solo traveler
Stayed 1 night in July 2019

Will stay here again!”

This resort was delightful. The location is perfect- within walking distance of all the shops and restaurants in town, but set aside enough that it is peaceful. The beach is within walking distance, but they also offer free shuttle service to the beach. The view of the cliffs from my room was amazing, the staff was so friendly, and everything about the hotel is so pleasing. I only had had two minor issues. #1 It was rainy season, so the power kept going out for several hours at a time. However, this was an issue for everyone in Aonang, not just at this resort. #2 If you didn’t shut your room door the whole way, it would start beeping. At night when other guests would come back after drinking, they would be very loud and often not shut their doors properly , so there was constant beeping on my floor so I never got a proper sleep. Tip: nobody in town knows this place as the Centra by Centara. They all called it the Phu Pano. I was confused when my taxi driver from the airport kept calling it that, but I quickly caught on. Tour operators only know it as the Phu Pano as well.

Reviewed July 19, 2019

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Dear Rea, Appreciate your kind support in staying with us, we are delighted to learn your satisfaction with hotel location, view , staff friendliness and the services. I am sorry to hear the inconvenience regarding power cut off during heavy rain which effected to entire Ao Nanag area. We already noted to your feedback regarding the door closing, which we will look into the solution to adjust the mechanism, it may help to solve this issue. Local people always call here Phu Pano as a short name and not aware once it called full name. Once again thank you for sharing the feedback and look forward to serve you again in the future. Warm regards, Penn Operations Manager

Responded July 22, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.2
Exceptional
Megha from Canada
Couple
Stayed 2 nights in July 2018

Beautiful views and clean room”

We had a great stay at Centara Phu Pano (Centara). The room was very clean and appeared to have been renovated recently. The hotel was very spacious, had some of the best views from our room’s balcony. It also offered great amenities such as a beautiful pool with a very picturesque view and a great gym that housed treadmills, ellipticals and a good variety of weight lifting machines and weights. Of the eight places we stayed in Thailand, this was our favourite. It was spacious, clean, close in proximity to bike rentals, restaurants and a 5 minute scooter ride to Ao Nang beach. We also got it for a very reasonable price ($37 CDN/night), so for us it checked all the boxes.

Reviewed August 03, 2018

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Dear Megha, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! We appreciate that you took the time to share your experience and thank you for your wonderful review. We look forward to welcoming you back again soon as promised! Sincerely yours, Ines Operations Manager

Responded August 19, 2018
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Lee from South Korea
Couple
Stayed 4 nights in February 2017

Resort make me impressed!! Awesome”

First time i write down review about resort. This resort was awesome to us. First place looks nice and clean. And when we reach at resort, staff also so friendly and kind. They have wide knowledge about resort and krabi recommend place all. It was very helpful. Room service and restaruant food quality also worthy. (Our room not include breakfast, so that wan i dont know) Travel agency also very kind N helpful, so it was very smooth. From hotel to aonang beach by walk 15-20min,by tuktuk 10minute. We are just walking from resort to beach. On the way there were many shop for shopping. We were very satisfied and really recommend this resort and krabi trip. Thanks to phu pano, our trip was perfect. Thank you !!

Reviewed February 20, 2017

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9.6
Exceptional
Patrick from Thailand
Couple
Stayed 10 nights in November 2020

A good deal”

Staff worked to accommodate a couple of our requests so our experience has been positive. This is a tough time for hotels in Thailand due to restrictions on international travel and Centra by Centara obviously understands how to encourage customers to return. Well-stocked for breakfast and the gym fit my needs, though minimal weight equipment. You will need to adjust your schedule around the hotel's shuttle service to Ao Nang beach as it's more of a hike than most people will want to do.

Reviewed November 11, 2020

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Dear Patrick, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that you had enjoyed the stay and noted to your comment regarding the adjustment of the shuttle to match with guest needes. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded November 14, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.6
Exceptional
Steven from United Kingdom
Couple
Stayed 6 nights in September 2019

All about the staff !”

Had a brillant stay here with the staff the truly outstanding feature ! Hotel has everything you'd need, very clean with excellent food. A little walk to the beach area but it suited us as we like to walk everywhere. I believe there is a shuttle service if needed. Staff treated us like old friends from the minute we arrived till we left, nothing too much trouble. If I was ever to return to Ao Nang I'd stay there again for sure. Thank you to everyone at Phu Pano

Reviewed September 23, 2019

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Dear Steven, Many thanks for sharing the excellent feedback , we all pleased to know that your stay was enjoyable and memorable. Good to know that staff did a great job in taking care you well and moreover you will visit us again if travel plan brings you to Ao Nang. Warm regards, Pennapa / Operations Manager

Responded September 25, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
8.8
Excellent
Alina from Romania
Couple
Stayed 5 nights in November 2017

Hotel recommended but away from the beach”

pro cleaning building of the hotel, lobby area very nice very friendly staff pool breakfast food very good the restaurant - during the day it was possible to eat lunch or dinner, very diversified and very tasty food transfer to the beach a few times a day going and returning cleaning was done daily with one exception, changing towels and refilled supplies we adored the bath / shower comfortable bed quite central area close to currency exchange, 7 eleven, mac donalds and shops gym seif looks like in pictures against away from the beach I think they were 2 km the excursions organized by the hotel were very expensive parking behind the horrible hotel full of misery I strongly recommend this hotel. We felt really good and we eat great. Congratulations to the administrators. I took advantage of the transfer to the beach almost daily. I have seen that the Centra by Centara have a great chain of hotels. We hope to be their guests soon.

Reviewed November 14, 2017

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8.0
Excellent
Vanessa from Switzerland
Couple
Stayed 10 nights in December 2018

Very good”

We thoroughly enjoyed our stay at the Centra by Centara. We had a room on the 6th floor (last one) facing the pool. There is a bit of a walk to Ao Nang beach but if you don’t mind walking or hire a scooter then it’s not a big deal. The walk to the beach is also quite nice too as you pass by many shops and restaurants. The pool is lovely and is well-exposed to sunshine. The breakfast buffet is acceptable. The staff is friendly and helpful. I would just appreciate a bit more cleanliness especially in the toilets by the restaurant. The bathroom could do with some more space to hang your towels but the Italian shower is very good. Also be warned that there is a landfill just across the hotel but let’s say it is part of the Thai charm and scene of scenery. It did not bother us at the end of the day and overall, we had a very pleasant stay. I do recommend this hotel!

Reviewed December 30, 2018

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Dear Vanessa, Thank you for sharing feedback on what you loved about your stay experience at Centra by Centara Phu Pano and some pointers which we take away for improvement. Your insights only help us to set the bar higher and we will certainly look in to the details raised. It's great to hear that scenery and comfort combined to maximize your stay experience with us! Your kind comments and highlights of the team have been shared and I am sure they were all thrilled to take care of you. Being recommended by our guests is something really special. We certainly hope to have the opportunity to welcome you back again very soon. Sincerely yours, Ines Operations Manager

Responded December 31, 2018
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.2
Exceptional
Eric from United States
Couple
Stayed 1 night in July 2017

Great pool, location, and rooms”

Pool was clean and well staffed. Rooms were spacious, meticulously clean, and with beautiful views. With the rate we got, we considered it an incredible value. Tour desk in the lobby was ok, but better deals can be had in the Ao Nang streets. Make sure you nail down all the details of the tours, to include how much time you spend in minibus transit. Shop around and negotiate for a fair rate. Though the location is up the road from the bustle of Ao Nang, it actually worked out really well. It's a quick and (mostly) well-trafficked 10-15 minute stroll down to Ao Nang, and there's great street food just 200m from the hotel in the main street. There's also a 24-hr convenience store right there for bottles of water, medicine, snacks, etc. Be aware that the last 200m, from the main road to the hotel, is somewhat isolated. We were a couple and felt safe walking it, but my girlfriend wouldn't have felt comfortable walking it alone at night. We would absolutely stay again.

Reviewed July 23, 2017

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9.2
Exceptional
Joseph from Thailand
Family with young children
Stayed 1 night in October 2019

Great hideaway!”

We had one night at the end of our vacation in Ao Nang and were pleasantly surprised at the price for this great hotel. It is located a little off of the main street in Ao Nang, but there is a free shuttle that runs to and from town which is easy to use with a little planning. The family room was awesome. Very large, bunk beds for the kids which they loved, and a separate bedroom for us, which we loved! Pool was nice with nice shaded cabanas to relax in if you want to escape the heat for a bit. Great views of the limestone cliffs and we were in a great location so we could even take the 10 minute long tail to Railay for the day! Overall great experience. The only negative I would mention would be that in the morning when we were leaving, when I called the front desk to ask of someone could come help us with our luggage, they said they didnt have anyone and we would need to take care of it ourselves. Not a big deal, but you would think with a big hotel they would have someone.

Reviewed October 28, 2019

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I appreciate your kind support in staying with us at the end of your vacation and sharing the satisfaction following your stay experience. Great to know that you felt our family residence room is worth the stay and satisfying to the view, the pool and other services. I do sincerely apologies for the inconvenience regarding the luggage service upon checking out actually our hotel concept is self-service however our team is more than happy to assist the guest with all inquiries, I will remind emphasize the team to deliver the service upon guests request. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded November 03, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.2
Exceptional
Celina
Couple
Stayed 3 nights in August 2019

Fantastic hotel/resort, but slightly far from the beach”

This is a fantastic hotel/resort, that is modern, clean and has great facilities. The room we stayed in was slightly smaller than ordinary, but the fact that it is nicely decorated and clean makes up for it. The beds are great! The balcony is a plus and we had a stunning view of the mountains. The best part of this hotel is definitely the pool area. The pool is big, beautiful and surrounded by sun chairs. The pool is set against a beautiful backdrop of mountains. The hotel looks exactly like the pictures advertised, if not better! It is slightly far from the main Ao Nang street but there is shuttle bus that goes regularly that will take you to Ao Nang and back at fixed times.

Reviewed September 03, 2019

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Dear Celina, I am writing to thank you for staying with us at Centra by Centara Phu Pano and for you valuable feedback which we have received through the post-stay questionnaire. We all very glad to know that you had a very good time here and to your satisfaction. Looking forward to welcoming you back here again Warm regards, Pennapa / Operations Manager

Responded September 03, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.6
Exceptional
Stephanie from Singapore
Couple
Stayed 4 nights in December 2017

Great service and comfortable beds!!”

My boyfriend and I had been struck down with food poisoning and we were desperate to see a doctor. Wat, the Assistant Manager who had checked us in was a very efficient and friendly staff who assisted us to call clinics for a doctor. He also arranged transport for us to Dr Somboon's clinic. He was patient and kind and I really appreciate that he took the time to help us. He made our stay as comfortable as possible despite us being ill. Thanks Wat, for your excellent service! Also, I'd like to just mention that Phu Pano's beds are SUPER comfortable. We spent so much time in the room trying to recover so a comfortable bed and clean sheets are a must! The hotel is also in a great location - free shuttle bus to the shops or you can easily just walk out. Convenience stores like 7-11 and family mart are also very close by. Will come back again if I visit Krabi:)

Reviewed December 17, 2017

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10.0
Exceptional
Monika from Thailand
Couple
Stayed 3 nights in March 2020

Great place”

I think Centra is one of the best hotels in Krabi. I was travelling with my boyfriend and we had a great time in the hotel. The staff is extremely helpful, smiling and nice. They will help you with everything you need. Room was modern, super clean and beds comfortable. And this view! It was such a pleasure to wake up every morning and see the beautiful mountains and palm trees. There's a nice pool in the hotel, and the waiters are there to serve you drinks and food. Food was good, even if a bit pricey. I recommend this hotel if you want to have a nice stay in Krabi!

Reviewed March 21, 2020

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Dear Monika, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that it was a memorable and enjoyable stay. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded March 24, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Sol from Australia
Group
Stayed 2 nights in November 2017

Perfect place to stay”

Whole building is very clean, loved the swimming pool and got a nice view. Takes about lesser than 5 min to Ao nang beach by motorcycle but i loved it bcos it was in a nice and quite place and everything was around tho. I was very sick but staff kindly made me a dish as per my request without hesitation. If i visit Krabi again, I would love to stay in this hotel again.

Reviewed December 02, 2017

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9.6
Exceptional
Gottfried from South Africa
Couple
Stayed 3 nights in May 2017

Awesome place with excellent staff and great value for money!”

We made a last minute booking at this hotel after a disappointing stay at another Ao Nang resort and were pleasantly surprised by the excellent value for money and service!! This is truly a great place to stay in Krabi!!

Reviewed May 29, 2017

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9.2
Exceptional
Pam from Malaysia
Couple
Stayed 3 nights in July 2019

It was a peaceful stay”

So my husband and I picked this hotel based on reviews we've read across multiple platforms. We really liked this place as it was slightly further away from the main Ao Nang street and it was very quiet. The hotel was clean and we also liked the breakfast spread - it was simple but enough to indulge. Aside from that, we also did try one of their dinner options and it was delish, reasonably priced too. I hope that they would maintain the place well and keep the standards so we can return and still enjoy our good stay. I would recommend this place for those who are seeking to live away from the hustle and bustle, and just want to chill and relax.

Reviewed January 22, 2020

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Dear Pam, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that you had enjoyed the stay. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded January 22, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Jadet from Thailand
Family with young children
Stayed 2 nights in November 2020

Good place to live”

This is a good place to live if you come to Krabi. Big room, good view, and great swimming pool. About 1-2 km away from Ao Nang Beach but they provide the shuttle bus so easy to go there. Unfortunately, the COVID slams the Krabi so much. Very few tourists there and lots of shops and restaurants were close. Hope everything getting better soon!

Reviewed November 24, 2020

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Dear Jadet, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that you had enjoyed the stay. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded November 26, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
8.8
Excellent
Benjamin
Group
Stayed 5 nights in December 2018

Fantastic Hotel”

Good location just off the main street in Ao Nang. Short walk to the street markets and plenty of bars and restaurants on the way. Easy location to get Taxi's for boat trips etc, and a good laundry opposite too. Hotel staff were excellent, nothing too much trouble. The rooms are great- ours unfortunately didn't have much of a view except of a car park, but we could see mountains and jungle off in the distance. Beds lovely and comfortable, good quality towels and linens. Everything was refreshed daily. The breakfast was wonderful- everything you could ask for. Service a little slow in busy periods but worth the wait. The pool area was really nice, although a slight shortage of beds, and on a couple of occasions they had run out of clean towels, but the views from the pool were great, and a great place to relax for a drink in the evening too. Great value for money for the room, but the extras (drinks, food etc) were a little pricey by comparison. All in all fantastic stay!

Reviewed March 12, 2019

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Dear Benjamin, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager

Responded March 14, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
8.4
Excellent
Julio from United States
Couple
Stayed 4 nights in March 2019

Vacationing with my wife. ”

Centara Phu Panu Hotel is very nice and clean. Staff is friendly and very helpful. The only problem is the location, it is a bit far from the beach and popular restaurants. Although the hotel provide free transportation and you can always take a tuktuk from anywhere in Ao Nong. Will stay there again next time.

Reviewed March 09, 2019

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Dear Julio, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager

Responded March 11, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.2
Exceptional
Jose from United States
Solo traveler
Stayed 2 nights in September 2018

Great stay”

This hotel is very very nice, hotel staff is very pleasant and helpful with the exception of the lady at the concierge desk, she seems bothered by life and if you don't book a tour with her she gives you the evil look... Breakfast is A+, of all the hotels I stayed around Thailand this breakfast was the best one and since the restaurant is by the pool, the view while enjoying your meal is amazing (with mountains in the background). I will definitely come back to this hotel if I decide to come back to Ao Nang.

Reviewed October 04, 2018

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Dear Jose, It's great to hear that scenery and comfort combined to maximize your stay experience with us! Our buffet breakfast is often highlighted by our guests as a favorite so it's great that you enjoyed it too. I am sure our Chef will be proud to read this. Thank you for your great feedback and we hope to take care of you again soon! Sincerely yours, Ines Operations Manager

Responded October 20, 2018
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.6
Exceptional
Dominik from Poland
Family with teens
Stayed 6 nights in January 2017

Simply great”

New hotel, looks classy. Rooms are clean, comfortable (we booked suite). Cleaning every day, good room service. Helpful staff. Nice, very nice small pool by the restaurant (also quite good). About 15-20 minute walk from Ao Nang beach, several free buses a day may help you go to the beaches. Kids were also very happy in this hotel. I recommend the hotel.

Reviewed February 12, 2017

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