This property is in high demand!
8 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.

Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Well equipped gym is a major plus why we chose this hotel.

The hotel room is pristine and well-maintained.

The location is at the downtown area and is very convenient.
Great Business Hotel
Rooms are spacious and very good for a family.
Free Wi-Fi
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurants
Massage
8 travelers have booked today.
Based on 943 verified reviews
9.4
9.4
9.2
9.1
9.0
Nearest transportation options
•
Plazleta Gay Jeepney Stop Station is within 0.22 km
•
University of San Agustin Jeepney Stop Station is within 0.61 km
Location rating score
There are 85 places in walking distance!
| Value for money | 9.1 |
| Location rating | 9.2 |
| Nearest airport | Iloilo International Airport (ILO) |
| Distance to airport | 16.7 km |
Yes! Citadines Amigo Iloilo includes laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.
Citadines Amigo Iloilo offers car park onsite for all guest visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Citadines Amigo Iloilo's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Citadines Amigo Iloilo allows pets including dogs and cats onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.
Past solo travelers that have stayed at this property have given Citadines Amigo Iloilo an average rating of 9.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Citadines Amigo Iloilo an average rating of 9.3. You can look up more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given Citadines Amigo Iloilo an average rating of 9.4. You can look up on more detailed customer evaluations, and comments for this property down in the review section.
Citadines Amigo Iloilo’s community is City Proper which comprises of popular restaurants such as DAINTY HOUSE RESTAURANT, The Grand Tower Suites, and Nonki Japanese Restaurant (Iloilo).
Shopping options in Citadines Amigo Iloilo’s City Proper neighborhood include SM City Iloilo.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.
Wake up to a fantastic a la carte breakfast at Citadines Amigo Iloilo. Customers can enjoy breakfast offered with an additional charge of 300 PHP for children and 450 PHP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

Unwind and Relax at Citadines Amigo Iloilo's Entertainment Facilities
At Citadines Amigo Iloilo, guests can indulge in a range of entertainment facilities that are designed to help them unwind and relax. After a long day of exploring the vibrant city of Iloilo, guests can treat themselves to a soothing massage at the hotel's spa. The skilled therapists will work their magic, easing away any tension and leaving guests feeling rejuvenated and refreshed.
For those looking for a more active form of entertainment, the hotel offers a well-equipped fitness center. Guests can maintain their fitness routine or kickstart a new one with state-of-the-art cardio and strength training equipment. With panoramic views of the city, working out becomes a pleasurable experience.
After a day of relaxation or exercise, guests can head to the hotel's rooftop swimming pool. Surrounded by comfortable loungers, this oasis in the sky offers a tranquil escape from the hustle and bustle of the city. Whether it's taking a refreshing dip or simply basking in the sun, the rooftop pool is the perfect spot to unwind and enjoy breathtaking views of Iloilo.
Stay Active at Citadines Amigo Iloilo's State-of-the-Art Sports Facilities
At Citadines Amigo Iloilo, we understand the importance of staying active and maintaining a healthy lifestyle, which is why we offer an array of top-notch sports facilities for our guests to enjoy. Our hotel boasts a modern fitness center equipped with state-of-the-art exercise machines and equipment, perfect for those looking to break a sweat and stay in shape during their stay. Whether you prefer cardio exercises, weightlifting, or a combination of both, our fitness center has everything you need to achieve your fitness goals.
In addition to our well-equipped fitness center, we also provide complimentary access to a free fitness center. This is perfect for guests who want to keep up with their workout routines or try out new fitness activities. With a range of exercise machines and equipment available, you'll have plenty of options to choose from to keep your fitness regimen on track. Our friendly and knowledgeable staff are always on hand to provide assistance and guidance, ensuring that you have a safe and enjoyable workout experience.
At Citadines Amigo Iloilo, we go above and beyond to cater to our guests' fitness needs. Whether you're a fitness enthusiast or simply looking to stay active during your stay, our sports facilities are designed to provide you with a rewarding and invigorating experience. So why wait? Book your stay with us and make the most of our top-notch sports facilities today!
Convenience Facilities at Citadines Amigo Iloilo
Experience a seamless stay at Citadines Amigo Iloilo with its range of convenient facilities. From the moment you step foot in this hotel, you'll appreciate the attention to detail and commitment to providing a hassle-free experience.
For your laundry needs, Citadines Amigo Iloilo offers a laundry service and a laundromat. Whether you need a quick refresh or a thorough clean, you can trust the efficient and reliable service provided by the hotel's laundry facilities.
Indulge in the comfort of your room with the convenience of room service. Enjoy a delicious meal or a refreshing beverage without leaving the comfort of your accommodation. The hotel also provides safety deposit boxes for your peace of mind, ensuring the security of your valuable belongings.
The friendly and knowledgeable concierge team is always ready to assist you with any queries or requests. Whether you need recommendations for local attractions or assistance with arranging transportation, the concierge is here to make your stay as enjoyable as possible.
Stay connected with Wi-Fi in public areas and enjoy the convenience of free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can stay connected throughout your stay.
For those who require express services, Citadines Amigo Iloilo offers express check-in/check-out. Save time and breeze through the check-in and check-out process, allowing you to make the most of your stay.
Traveling with luggage? The hotel provides luggage storage facilities, ensuring that your belongings are safely stored while you explore the city.
Enjoy a clean and tidy room with daily housekeeping services. Return to a fresh and inviting space after a day of exploring Iloilo.
With its comprehensive range of convenience facilities, Citadines Amigo Iloilo is the perfect choice for travelers seeking a hassle-free and comfortable stay.
Convenient Transport Facilities at Citadines Amigo Iloilo
At Citadines Amigo Iloilo, your journey begins and ends with ease, thanks to the hotel's convenient transport facilities. Whether you're arriving by air or road, the hotel offers an airport transfer service, ensuring a seamless transition from the airport to the comfort of your room. The friendly and professional staff will be there to greet you upon arrival, taking care of all your transportation needs.
For guests who prefer to drive, Citadines Amigo Iloilo provides a car park onsite. This secure parking facility allows you to conveniently park your vehicle and explore the city at your own pace. Additionally, if you're looking to explore the nearby attractions, the hotel offers a shuttle service that will take you to popular destinations in Iloilo. Sit back, relax, and enjoy the comfortable ride as you discover the rich culture and heritage of this vibrant city.
If you prefer the convenience of a taxi, the hotel also offers a taxi service. The dedicated staff will assist you in arranging for a taxi, ensuring a hassle-free experience as you travel around Iloilo. Whether you're heading to a business meeting or exploring the local sights, the taxi service at Citadines Amigo Iloilo will ensure you reach your destination comfortably and on time. With these transport facilities at your disposal, your stay at Citadines Amigo Iloilo is sure to be both convenient and enjoyable.
Indulge in Culinary Delights at Citadines Amigo Iloilo
At Citadines Amigo Iloilo, guests can embark on a gastronomic journey like no other with the hotel's exceptional dining facilities. Whether you prefer the convenience of room service or the comfort of dining in a restaurant, this hotel has it all.
For those who wish to savor delicious meals in the comfort of their own rooms, Citadines Amigo Iloilo offers a convenient and efficient room service. Guests can enjoy a wide range of delectable dishes from the hotel's menu, delivered right to their doorstep. Whether it's a hearty breakfast to kickstart the day or a late-night snack to satisfy those cravings, the room service at Citadines Amigo Iloilo ensures that guests are well taken care of.
Additionally, this hotel also boasts a charming restaurant where guests can dine in a relaxed and inviting atmosphere. The restaurant offers a diverse menu featuring both local and international cuisines, prepared by skilled chefs using only the freshest ingredients. From flavorful Filipino delicacies to international favorites, there is something to suit every palate. With its warm ambiance and attentive service, the restaurant at Citadines Amigo Iloilo is the perfect place to enjoy a memorable dining experience.
With the combination of convenient room service and a delightful restaurant, Citadines Amigo Iloilo truly caters to the culinary desires of its guests. Whether you prefer the privacy of your room or the ambiance of a restaurant, this hotel ensures that every dining experience is a delightful one.
A Variety of Comfortable and Stylish Rooms at Citadines Amigo Iloilo
When it comes to accommodation, Citadines Amigo Iloilo offers a range of comfortable and stylish rooms to suit every traveler's needs. Choose from the spacious One Bedroom Deluxe, perfect for those seeking a little extra space and privacy. Alternatively, the Studio rooms, measuring 29 square meters, provide a cozy and inviting atmosphere for a relaxing stay. For a touch of elegance, the Studio Executive rooms offer the same square footage with added luxurious touches. Booking any of these rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience, making your stay at Citadines Amigo Iloilo even more enjoyable.
Discover the Vibrant City Proper in Iloilo, Philippines
Nestled in the heart of Iloilo City, Citadines Amigo Iloilo offers a prime location for exploring the vibrant City Proper. This bustling district is known for its rich history, vibrant culture, and mouthwatering cuisine, making it a must-visit destination for travelers.
Step outside the hotel, and you'll find yourself immersed in the lively streets of City Proper. Take a leisurely stroll along Calle Real, the city's main thoroughfare, lined with colonial-era buildings and charming shops. Indulge in retail therapy at the nearby shopping centers, such as SM City Iloilo and Robinsons Place Iloilo, where you can find a wide range of local and international brands.
Food enthusiasts will be delighted by the culinary delights that City Proper has to offer. From authentic Ilonggo dishes to international cuisines, the area is a food lover's paradise. Don't miss trying the famous La Paz Batchoy, a noodle soup dish that originated in Iloilo. For a taste of the local nightlife, head to Smallville Complex, a popular entertainment hub filled with bars, clubs, and live music venues.
With its central location, Citadines Amigo Iloilo provides easy access to the city's top attractions. Explore the historical landmarks such as the Molo Church, Jaro Cathedral, and the iconic Iloilo River Esplanade. Whether you're a history buff, a foodie, or simply looking to soak up the local culture, City Proper offers a vibrant and exciting experience that will leave you wanting more.
Convenient Transportation Options from Iloilo Airport to Citadines Amigo Iloilo
Located in the heart of City Proper, Citadines Amigo Iloilo offers a convenient and comfortable stay for travelers visiting Iloilo, Philippines. When it comes to reaching the hotel from the nearest airport, there are several transportation options available.
The most convenient way to get to Citadines Amigo Iloilo from Iloilo International Airport is by taking a taxi. Upon arrival, you can easily find a taxi at the designated taxi stand outside the airport terminal. The journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Taxis are metered, so make sure the driver turns on the meter before starting the ride.
Another option is to book a private airport transfer in advance. This can be arranged through the hotel or a reputable transportation service. A private transfer ensures a hassle-free journey from the airport to Citadines Amigo Iloilo, with a driver waiting for you upon arrival. This option is recommended for those who prefer a more personalized and comfortable travel experience.
For budget-conscious travelers, there is also a public transportation option available. From the airport, you can take a tricycle or a multicab to the nearby SM City Iloilo, which is a shopping mall located just a short distance from the hotel. From there, it's a convenient walk to Citadines Amigo Iloilo. This option is ideal for those who are familiar with the area or prefer a more adventurous way of getting around.
No matter which transportation option you choose, reaching Citadines Amigo Iloilo from Iloilo Airport is a breeze. With its central location and comfortable amenities, this hotel is the perfect base for exploring the vibrant city of Iloilo.
Explore the Rich Heritage and Vibrant Culture near Citadines Amigo Iloilo
Nestled in the heart of Iloilo City, Citadines Amigo Iloilo offers a prime location surrounded by a wealth of landmarks and attractions. Just a stone's throw away from the hotel, you'll find the fascinating Museo Iloilo (Iloilo Museum), where you can delve into the city's rich history and immerse yourself in its vibrant culture. Take a stroll along the historic Calle Real, a charming street lined with colonial-era buildings that exude old-world charm.
For those interested in local government and architecture, the majestic Iloilo City Hall and Casa Real de Iloilo are nearby, showcasing stunning architectural designs and serving as important landmarks in the city. If you're lucky enough to visit during January, don't miss the world-renowned Dinagyang Festival, a colorful celebration of faith and culture that captivates visitors from all over the world.
Located within close proximity to Citadines Amigo Iloilo, you'll also find the renowned Iloilo Doctors Hospital, ensuring peace of mind and convenience for any medical needs. Shopaholics will appreciate the convenience of Mary Mart, a popular shopping destination, and the nearby Biopro discount pharmacy. Lastly, for a taste of local cuisine and a vibrant atmosphere, head to The Atrium, a bustling food court offering a variety of delectable dishes.
With its central location and proximity to these landmarks and attractions, Citadines Amigo Iloilo is the perfect base for exploring the rich heritage and vibrant culture of Iloilo City.
A Gastronomic Adventure Awaits
When it comes to dining options, Citadines Amigo Iloilo's surrounding area is a food lover's paradise. Just steps away from the hotel, you'll find a plethora of restaurants to satisfy your cravings. Indulge in delectable seafood dishes at Ocean City, a local favorite known for its fresh catches and vibrant flavors. For a more upscale dining experience, head to Salt Gastro Lounge, where you can savor innovative fusion cuisine and sip on handcrafted cocktails. Mestizo offers a taste of Iloilo's rich culinary heritage with its traditional Filipino dishes and warm, welcoming ambiance. If you're in the mood for something comforting, Luna's Arroz Caldo serves up piping hot bowls of the classic Filipino rice porridge, perfect for a hearty meal. Craving pizza? Look no further than Angel's Pizza - Iloilo, where you can indulge in a variety of mouthwatering pizzas and pasta dishes. For a quick bite or a cozy coffee break, JD Bakery Cafe and Masu Cafe INDIAN-NEPALESE CUISINE are popular choices, serving up freshly baked goods and aromatic brews. If you're in the mood for some authentic Filipino barbecue, Barrio Inasal is the place to go, offering a wide array of grilled meats and traditional dishes. Nonki Japanese Restaurant (Iloilo) is a go-to spot for sushi lovers, with its extensive menu of fresh and flavorful Japanese cuisine. And for those craving a juicy burger, JD Burger Project is a must-visit, serving up gourmet burgers made with premium ingredients. With such a diverse range of dining options right at your doorstep, your taste buds are in for a treat during your stay at Citadines Amigo Iloilo.
Shop 'til you drop at Citadines Amigo Iloilo's surrounding shopping landmarks
Located in the heart of Iloilo City, Citadines Amigo Iloilo is surrounded by a plethora of shopping landmarks that will delight any shopaholic. Just a stone's throw away, you'll find Robinsons Place Iloilo, a sprawling shopping complex offering a wide range of retail stores, restaurants, and entertainment options. For all your grocery needs, Iloilo Supermart is conveniently located nearby, where you can stock up on local delicacies and fresh produce. Pamper yourself with a relaxing spa treatment at Spa Riviera, located just a short walk from the hotel. If you need to handle any banking transactions, BPI is conveniently located in the vicinity. For even more shopping options, SM Delgado and Marymart Mall are within easy reach, offering a diverse selection of shops and boutiques. And if you're looking for a one-stop shopping experience, Atrium Center is just a few minutes away, where you can browse through a variety of stores and enjoy a delicious meal at one of the many restaurants. With these shopping landmarks right at your doorstep, Citadines Amigo Iloilo is the perfect base for a retail therapy getaway.
Affordable Luxury: Experience Citadines Amigo Iloilo at an Unbeatable Price
Nestled in the heart of Iloilo, Citadines Amigo Iloilo offers an exceptional stay at an average price of just $74 per room. This contemporary hotel combines comfort, convenience, and affordability, making it the perfect choice for both business and leisure travelers. Compared to the average price of a hotel room in Iloilo, which stands at $44, Citadines Amigo Iloilo provides exceptional value for money without compromising on quality.
At Citadines Amigo Iloilo, guests are treated to spacious and well-appointed rooms that are tastefully decorated with modern furnishings. Each room is equipped with a range of amenities, including a flat-screen TV, complimentary Wi-Fi, and a fully-equipped kitchenette. With such luxurious features at an affordable price, guests can indulge in a truly comfortable and convenient stay without breaking the bank.
In addition to its affordable pricing, Citadines Amigo Iloilo offers a host of facilities and services that cater to the needs of every traveler. From a fitness center and swimming pool to a 24-hour front desk and concierge service, guests can enjoy a seamless and hassle-free experience. Whether you're visiting Iloilo for business or leisure, Citadines Amigo Iloilo provides exceptional value for money, ensuring a memorable stay at an unbeatable price.
Exquisite Comfort and Exceptional Service at Citadines Amigo Iloilo
Discover a haven of exquisite comfort and exceptional service at Citadines Amigo Iloilo. With an impressive overall rating of 9.1, this hotel has garnered outstanding customer reviews that highlight its commitment to providing a remarkable stay for its guests. From the moment you step into the hotel, you'll be greeted by a warm and friendly staff whose performance has been praised with a remarkable rating of 9.4. Their dedication to ensuring your satisfaction shines through in every interaction, making you feel valued and well taken care of throughout your stay.
One of the standout features of Citadines Amigo Iloilo is its impeccable cleanliness, earning a remarkable rating of 9.3. From the pristine lobby to the well-maintained rooms, every corner of the hotel exudes a sense of freshness and hygiene. You can rest easy knowing that your comfort and well-being are of utmost importance to the hotel's dedicated housekeeping team.
Situated in a prime location, this hotel boasts a rating of 9.0 for its convenient location. Whether you're here for business or leisure, you'll find yourself within easy reach of Iloilo's top attractions, shopping centers, and dining options. With such a central location, exploring the vibrant city becomes a breeze, allowing you to make the most of your time in Iloilo.
At Citadines Amigo Iloilo, you'll also find a range of exceptional facilities that have been praised with a rating of 8.8. From the well-equipped fitness center to the inviting swimming pool, you'll have everything you need to relax and rejuvenate during your stay. The hotel's commitment to providing top-notch facilities ensures that you'll have a comfortable and enjoyable experience throughout your visit.
With its exquisite comfort, exceptional service, and impressive ratings across the board, Citadines Amigo Iloilo is the perfect choice for travelers seeking a memorable stay in Iloilo. Book your stay today and experience the unparalleled hospitality that awaits you at this remarkable hotel.
Excellent9.0
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
This property offers a government-approved quarantine package for guests returning from abroad. Please contact the property for more details.
The pool is open daily from 06:00 AM to 10:00 PM.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Exceptional
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
The hotel staff are excellent and friendly, and many reviewers have praised them for their service. The hotel also offers spacious and clean modern rooms with complete amenities. You can explore the city center easily from this hotel, as it is located in a great location. What's more, reviewers mention that it is the best value for the price. Additionally, the hotel is conveniently located near the supermarket, ferry terminal, and Esplanade.
The breakfast quality needs improvement, and this issue is raised by many reviewers.
Did you find this review summary helpful?
Service
Location
Breakfast
Cleanliness
Room size
Value for money
Room comfort
Pool
In room amenities
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Citadines Amigo Iloilo! Our stay was absolutely amazing! From the moment we arrived until checkout, everything was smooth, comfortable, and welcoming. The rooms were clean, modern, and well-maintained — perfect for relaxing after exploring Iloilo. But what really made our experience stand out was the incredible customer relations. The staff went above and beyond to make sure we felt at home. Every interaction was warm, genuine, and professional — you can really tell they care about their guests. Huge shoutout to the entire team at Citadines Amigo Iloilo! You truly made our stay memorable. We’ll definitely be coming back and recommending this hotel to anyone visiting Iloilo.
Dear John, Thank you so much for your glowing review and heartfelt appreciation! We’re absolutely thrilled to hear that your stay at Citadines Amigo Iloilo was exceptional from start to finish. It’s wonderful to know that you found the rooms clean, modern, and relaxing, and that our team’s dedication to genuine hospitality made your experience truly memorable. Your kind words mean the world to us, and we’ll be sure to share your shoutout with the entire team — they’ll be delighted to know their efforts made such a positive impact. Creating a warm and welcoming environment is what we strive for, and it’s incredibly rewarding to hear that we succeeded. We can’t wait to welcome you back on your next visit to Iloilo. Thank you again for recommending us!
I recently stayed at this hotel and had a wonderful experience. The room was clean, comfortable, and offered everything I needed for a relaxing stay. The price was very reasonable, making it an excellent choice for travelers who want comfort without overspending. One of the best things about this hotel is its location—it’s close to restaurants, shops, and public transportation, which made it easy to get around and explore the area. The staff was also friendly and helpful, which added to the overall positive experience. If you’re looking for an affordable place to stay that doesn’t compromise on comfort or convenience, I’d definitely recommend this hotel
Dear Travis, Thank you so much for taking the time to share your wonderful experience with us. We’re thrilled to hear that you found your room clean, comfortable, and well-equipped for a relaxing stay. Providing exceptional value without compromising on comfort is something we take great pride in, so your kind words truly mean a lot. We’re also glad our location made it easy for you to explore the area and enjoy nearby restaurants, shops, and public transportation. Our team works hard to ensure every guest feels welcome and supported, so it’s heartening to know that their friendliness and helpfulness added to your positive experience.
I recently stayed at this hotel and had a wonderful experience. The room was clean, comfortable, and offered everything I needed for a relaxing stay. The price was very reasonable, making it an excellent choice for travelers who want comfort without overspending. One of the best things about this hotel is its location—it’s close to restaurants, shops, and public transportation, which made it easy to get around and explore the area. The staff was also friendly and helpful, which added to the overall positive experience. If you’re looking for an affordable place to stay that doesn’t compromise on comfort or convenience, I’d definitely recommend this hotel
Dear Travis, Thank you so much for taking the time to share your wonderful experience with us. We’re thrilled to hear that you found your room clean, comfortable, and well-equipped for a relaxing stay. Providing exceptional value without compromising on comfort is something we take great pride in, so your kind words truly mean a lot. We’re also glad our location made it easy for you to explore the area and enjoy nearby restaurants, shops, and public transportation. Our team works hard to ensure every guest feels welcome and supported, so it’s heartening to know that their friendliness and helpfulness added to your positive experience.
Citadines Amigo Iloilo offers an excellent stay right in the heart of the city, close to shops, dining, and major attractions. The room was clean, modern, and comfortable, with reliable Wi-Fi and a relaxing ambiance. The staff were friendly and efficient, making check-in and the overall stay seamless. What truly sets this property apart is the self-service laundry, a rare and very practical feature not usually offered by regular hotels—perfect for long stays or travelers who value convenience. With added amenities like the pool and gym, this hotel delivers great value for money. Highly recommended, and I would definitely stay here again.
Dear Jordan, Thank you for such a detailed and glowing review! We’re thrilled to know you enjoyed your stay at Citadines Amigo Iloilo — from the clean, modern, and comfortable room with reliable Wi-Fi, to the friendly and efficient staff who made everything seamless. It’s wonderful that the self-service laundry stood out to you as a rare and practical feature, especially for long stays. We’re also glad you appreciated the added amenities like the pool and gym, and that the central location near shops, dining, and attractions made your visit even more convenient. Hearing that you found the experience to be great value for money and would highly recommend staying again means so much to us. We look forward to welcoming you back for another excellent stay in the heart of Iloilo!
230 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Daily housekeeping
“You get what you pay for ”
Was pleasantly surprised arriving at Citadines Iloilo. Location was great- it was at the heart of the city, downtown. It's walking distance to the Capitol and to Roberto's (siopao!). However, given that it's in downtown, expect to hear occassional traffic/ street noise (room at the 4F). Room was very clean and modern. They have several shared spaces in the lobby so you can work on a table or sit in their comfortable couches. One thing that disappointed me in my stay though was after check-in (this was around 5pm), one of their staff just entered my room saying "housekeeping". I did not call for housekeeping and I'm assumign the staff already knows the rooms that are taken. Granted, i did not double lock the door since I was also leaving in a bit and was just answering a few emails. But I dont think the staff should be entering rooms without permission. I shared this with the receptionist on duty and she was apologetic. However, I am sharing this review to raise awareness especially if you're a solo traveller - always always double lock. It might have been an edge scenario but I was definitely startled.
Dear Erin, Thank you for taking the time to review us! We sincerely apologize for the inconvenience that this has caused you. Rest assured that we have addressed this to the departments concerned and will not be happening again as we value privacy and security in our hotel. We hope that this does not change your mind in staying with us again, we hope to make up and give you a wonderful stay. Until then!