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6 Jun 2025
Friday
6 Jun 2025
Friday
2 adults
1 room
See all 3,145 properties in Surabaya
2024

Cleo Hotel Tunjungan

2 stars out of 5
Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261

Cleo Hotel Tunjungan, located in Surabaya's vibrant center, is perfect for two travelers. Next to Tunjungan Plaza, it offers a peaceful garden and rejuvenating sauna, ideal for relaxing after exploring nearby shopping, dining, and entertainment. Cleo Hotel Tunjungan in Surabaya Center offers convenience and comfort for two travelers. Close to landmarks like Monkasel and Grand City Surabaya, it features air-conditioned rooms with free Wi-Fi and optional city views. Guests can enjoy in-room breakfasts and relax at the stylish on-site bar. With easy access to Tunjungan Plaza, local eateries, and historic attractions, it’s an ideal hub for exploration and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Inside city center

100 meters to Tunjungan Plaza

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurant

Bar

Sauna

Airport transfer

This property is in high demand!

7 travelers have booked today.

Location 9.4
Service 8.4
Value for money 8.3
Cleanliness 8.0

Based on 1,243 verified reviews

Location

9.4

Service

8.4

Value for money

8.3

Cleanliness

8.0

Facilities

7.5

Room comfort and qua...

6.8

"The location is right in the center of Surabaya"
"Kebersihan kamar oke, no dust at all. Keep it up."
"Awesome location"
"recommended"
"It's really worth the money!"
See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
KidZoona
60 m
Tunjungan Plaza
90 m
DAISO
90 m
Tunjungan Mall
110 m
Plaza Tunjungan
190 m
Popular landmarks
Monkasel (Submarine Monument)
1.3 km
Tugu Pahlawan
1.9 km
Suramadu National Bridge
2.2 km
Bungkul Park
3.1 km
Sampoerna Museum
3.6 km
Closest landmarks
Transnet
30 m
Top Ten & Coyote Bar
70 m
Parking Park
270 m
Puskesmas Kedungdoro
290 m
Grahadi Building
300 m

Good to know

Value for money8.3
Location rating9.4
Nearest airportJuanda International Airport (SUB)
Distance to airport13.9 km

Rooms available at Cleo Hotel Tunjungan

Room photos and details
Bizz Rooms
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds or 1 double b...
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Room photos and details
Cleo Rooms
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed or 2 single be...
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Room photos and details
Bizz Hollywood
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Room photos and details
Biz Twin Room
...
  • Smoking allowed
  • Shower
  • 2 single beds
Enter dates to see prices
Room photos and details
Standard Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Room photos and details
Biz Queen Room Breakfast Limited Offer
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
  • 1 queen bed
Enter dates to see prices
Room photos and details
Biz Twin Room Breakfast Limited Offer
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
Enter dates to see prices
Room photos and details
Hollywood Queen Room Breakfast
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
Enter dates to see prices
Room photos and details
Standard Double Room
...
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room photos and details
Gledek Room Biz Queen / Twin
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

Does Cleo Hotel Tunjungan offer spa services?

You can benefit from your stay at Cleo Hotel Tunjungan even more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.

Does Cleo Hotel Tunjungan provide laundry services?

Yes! Cleo Hotel Tunjungan offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

What is the average travel time to the closest airport from Cleo Hotel Tunjungan?

The average travel time to get from Cleo Hotel Tunjungan to the airport is 30 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many floors does Cleo Hotel Tunjungan have?

Cleo Hotel Tunjungan has a total of 7 floors.

How many rooms does Cleo Hotel Tunjungan have?

Cleo Hotel Tunjungan has a total of 55 rooms.

At what time of the year is Cleo Hotel Tunjungan most popular?

Cleo Hotel Tunjungan's most popular month where verified guests have stayed the most is in April.

What was the average room rate for Cleo Hotel Tunjungan been in the past month?

The typical room rate for Cleo Hotel Tunjungan in the past month is 347265.31 IDR, compared to city's average of 286857.14 IDR.

What is the average rating that past Solo travelers' have given to Cleo Hotel Tunjungan?

Past solo travelers that have stayed at this property have given Cleo Hotel Tunjungan an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Cleo Hotel Tunjungan?

Past couple travelers that have stayed at this property have given Cleo Hotel Tunjungan an average rating of 8.6. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Cleo Hotel Tunjungan?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

More about Cleo Hotel Tunjungan

More about Cleo Hotel Tunjungan

Cleo Hotel Tunjungan

For travelers who want to take in the sights and sounds of Surabaya, Cleo Hotel Tunjungan is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
Enjoy all that Cleo Hotel Tunjungan has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi.
Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Surabaya even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Cleo Hotel Tunjungan thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel. Enjoy the services offered at Cleo Hotel Tunjungan from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find bottled water and mini bar at your disposal.
Cleo Hotel Tunjungan also provides toiletries in some of its bathrooms for your convenience.


Dining and things to do

Every day at Cleo Hotel Tunjungan begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.
A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Fill your days with the array of activities and facilities offered at Cleo Hotel Tunjungan. End your days in total relaxation with a visit to the spa and sauna.
Get social at the hotel's shared lounge and TV area, where you can meet other guests.

Around the property

Cleo Hotel Tunjungan is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 80 m away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Ranking higher than 94% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Very good7.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Fruits/snacks
  • Halal breakfast
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Indoor venue for special events
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • In-room safe box
  • LAN Internet in room [free]
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
The Origin Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261

Exceptional9.4

Location

Airports
  • Juanda International Airport (SUB)
    13.9 km
  • Abdul Rachman Saleh Airport (MLG)
    75.0 km
Public transportation
  • Gubeng Train Station
    1.3 km
Hospital or clinic
  • Puskesmas Kedungdoro
    290 m
Shopping
  • Tunjungan Plaza
    90 m
Convenience store
  • Indomaret
    500 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    90 m
  • Monkasel (Submarine Monument)
    1.3 km
  • Tugu Pahlawan
    1.9 km
  • Suramadu National Bridge
    2.2 km
  • Bungkul Park
    3.1 km
  • Sampoerna Museum
    3.6 km
  • Surabaya Town Square
    3.7 km
  • Surabaya's Zoo
    3.8 km
  • Pakuwon Food Festival
    6.9 km
  • Masjid Nasional Al Akbar Surabaya
    8.7 km
Nearby landmarks
  • Transnet
    30 m
  • KidZoona
    60 m
  • Top Ten & Coyote Bar
    70 m
  • Tunjungan Plaza
    90 m
  • DAISO
    90 m
  • Tunjungan Mall
    110 m
  • Plaza Tunjungan
    190 m
  • Wartel Shops
    200 m
  • Gramedia Bookstore
    200 m
  • Parking Park
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 12 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
  • Reception open until: 00:00
Getting around
  • Travel time to airport (minutes): 30
  • Airport transfer fee: 200000 IDR
Extras
  • Breakfast charge (unless included in room price): 80000 IDR
The property
  • Year property opened: 2014
  • Number of floors: 7
  • Number of rooms : 55
  • Most recent renovation: 2019
  • Number of restaurants: 1
  • Number of bars/lounges: 0
Parking
  • Daily parking fee: 0 IDR

Reviews of Cleo Hotel Tunjungan from real guests

Provided by verified guests of

Agoda logo
8.2

Excellent

From 1,169 reviews
  • Location score 9.4 out of 10 and is a high score in Surabaya
    Location9.4
  • Service score 8.4 out of 10 and is a high score in Surabaya
    Service8.4
  • Value for money score 8.3 out of 10 and is a high score in Surabaya
    Value for money8.3
  • Cleanliness score 8 out of 10 and is a high score in Surabaya
    Cleanliness8.0
  • Facilities score 7.5 out of 10 and is a high score in Surabaya
    Facilities7.5
  • Room comfort and quality score 6.8 out of 10
    Room comfort and quality6.8
High score for Surabaya

Rating

9+ Exceptional (165)
8-9 Excellent (77)
7-8 Very Good (128)
6-7 Good (44)
<6 Below Expectation (74)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 488 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Erick from Indonesia
    Couple
    Bizz Rooms
    Stayed 1 night in March 2025

    “Wonderful holiday”

    A very clean hotel, excellent service, friendly security, a friendly and responsive receptionist, and professional cleaning staff add additional positive value to this hotel. In addition, the strategic location makes my family and I want to come back and enjoy our vacation at this hotel.

    Reviewed April 09, 2025
    Auto-translated through generative A.I.
  2. 9.6
    Exceptional
    Parasina from Indonesia
    Couple
    Cleo Rooms
    Stayed 1 night in March 2025

    “Great location at a good price”

    Staff's hospitality and service was superb. Room is okay and worth the money. The only thing i wished to be improved is the bath towel, but they respond very quickly and nicely when I ask for a change. Overall great stay! Thanks

    Reviewed May 02, 2025
  3. 9.6
    Exceptional
    laurentius from Indonesia
    Business traveler
    Bizz Hollywood
    Stayed 3 nights in June 2024

    “Clean n cheap”

    Luar biasa bersih kamarnya...walaupun tidak luas..tapi tetap terasa nyaman..ditambah AC selalu dingin dan air panas tiap saat mau mandi tetap ada..gk seperti hotel lain. Yg air panasnya suka tidak terasa saat jam mandi sore ato pagi hari

    Reviewed June 26, 2024

    Hallo Kak Laurentius. Terima kasih telah memilih Hotel Cleo Tunjungan Surabaya sebagai tempat menginap pilihan kakak di kota surabaya. Kami merasa bahagia menerima kakak sebagai tamu kami, kami juga mengucapkan terima kasih atas ulasan dan penilaian yang luar biasa yang kakak berikan. Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo Tunjungan menjadi lebih baik lagi. Dan besar harapan kami juga untuk menyambut kedatangan kakak menginap kembali di Hotel Cleo Tunjungan Surabaya. Terima kasih atas kunjunganya. Salam Hormat, Ahmad Efendi. Spv Operational.

    Responded July 10, 2024
    Cleo Hotel Tunjungan
  4. 9.2
    Exceptional
    Murnie from Indonesia
    Family with young children
    Bizz Rooms
    Stayed 1 night in April 2025

    “Exceptional”

    Budget hotel with good room cleanliness. The hospitality is excellent, especially the female receptionist who helped us during check-in, she was helpful and friendly. The location is perfect, right in front of Tunjungan Plaza mall. Just a suggestion, please don’t use the torn linens again.

    Reviewed April 24, 2025
  5. 9.2
    Exceptional
    Angelina from Indonesia
    Solo traveler
    Cleo Rooms
    Stayed 2 nights in August 2024

    “Superb Location”

    Located just across Tunjungan Plaza it's also walking distance to some of the city's landmark and Embong Malang street, where you can find some of the recommended legendary local food easily. The room itself was small but sufficient and well equipped. 1 bad thing throughout the stay was the shower switch was broken so water came out from 2 sources hence the pressure was pretty low. Other than that the staff was helpful and full of smiles and the other facilities was great

    Reviewed August 07, 2024

    Hallo Kak Angelina. Terima kasih telah memilih Hotel Cleo Tunjungan Surabaya sebagai tempat menginap pilihan kakak di kota surabaya. Kami merasa bahagia menerima kakak sebagai tamu kami, kami juga mengucapkan terima kasih atas ulasan dan penilaian yang luar biasa yang kakak berikan. Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo Tunjungan menjadi lebih baik lagi. Dan besar harapan kami juga untuk menyambut kedatangan kakak menginap kembali di Hotel Cleo Tunjungan Surabaya. Terima kasih atas kunjunganya. Salam Hormat, Ahmad Efendi. Spv Operational.

    Responded August 26, 2024
    Cleo Hotel Tunjungan
Changed to review page 1

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