This property is in high demand!
7 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
One thing I loved was how convenient it was for tours.
The location was the best part for me.

Other wise it's a superb place with reasonable price
Hotel room is in good condition and staffs are friendly too.
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Airport transfer
Luggage storage
Garden
Breakfast
7 travelers have booked today.
Based on 755 verified reviews
8.6
8.2
8.1
7.9
7.4
6.8
Nearest transportation options
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Phuket Town Local Bus Station (Terminal 1). is within 0.58 km
Location rating score
There are 126 places in walking distance!
| Value for money | 8.2 |
| Location rating | 8.6 |
| Nearest airport | Phuket International Airport (HKT) |
| Distance to airport | 27.5 km |
For your ease of travel around the city, Crystal Inn Phuket provides shuttle service right where you need it making it easy for you to get to places effortlessly.
Yes! Crystal Inn Phuket offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.
Yes! Crystal Inn Phuket features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
Crystal Inn Phuket features car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
The average travel time to get from Crystal Inn Phuket to the airport is 45 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
While staying at Crystal Inn Phuket, start off your vacation by visiting the nearest destinations that are within close proximity to the property which include Clock tower, Paradise Cinemas, and Robinsons Department Store.
While lodging at Crystal Inn Phuket, enjoy your evening or night out at Sure Garden Pub & Restaurant, Mahanakorn Pub, and Collector's Pub to make the most out of your nightlife.
Verified past guests that have stayed at Crystal Inn Phuket had an average nightly stay of 1 night at this property.
Past guests that stayed at Crystal Inn Phuket have given this property a rating of 8.555 for its remarkable location as the primary highlight for their stay.
Verified business travelers that have stayed at this property have given Crystal Inn Phuket an average rating of 7.8. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is Phuket Town Local Bus Station (Terminal 1)., 576.7 m away from Crystal Inn Phuket.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

A Tranquil Retreat at Crystal Inn Phuket
Welcome to Crystal Inn Phuket, a charming 2-star hotel nestled in the heart of Phuket, Thailand. With its convenient location, this hotel provides a tranquil retreat for travelers seeking relaxation and comfort. Whether you are visiting for a quick getaway or an extended stay, Crystal Inn Phuket offers a range of amenities to ensure a memorable stay.
Step into one of the 54 well-appointed rooms, each designed with your comfort in mind. The hotel's check-in time starts from 02:00 PM, allowing you to settle in and unwind at your own pace. The rooms are tastefully decorated, featuring modern furnishings and soothing color schemes that create a cozy ambiance. With a variety of room types to choose from, including single, double, and family rooms, Crystal Inn Phuket caters to the needs of all travelers.
At Crystal Inn Phuket, your convenience is a top priority. The hotel's check-out time is until 12:00 PM, allowing you to enjoy a leisurely morning before bidding farewell. If you're catching a flight, rest assured that the airport is just a short 45-minute drive away. The hotel's proximity to the airport makes it an ideal choice for both business and leisure travelers.
Families traveling with young children will appreciate the hotel's child policy. Crystal Inn Phuket warmly welcomes children between the ages of 0 to 4 to stay free of charge. This thoughtful policy ensures that families can enjoy a comfortable and affordable stay together.
Experience the warm hospitality and tranquility of Crystal Inn Phuket. With its convenient location, comfortable rooms, and family-friendly policies, this hotel is the perfect choice for your next visit to Phuket, Thailand.
Unwind and Indulge in Crystal Inn Phuket's Entertainment Facilities
At Crystal Inn Phuket, guests are treated to a delightful array of entertainment facilities that cater to all interests and preferences. Whether you're seeking relaxation or excitement, this hotel has it all. Step into the tranquil salon, where you can pamper yourself with rejuvenating spa treatments and beauty services. Feel your worries melt away as skilled therapists work their magic, leaving you refreshed and revitalized.
For those who prefer the great outdoors, the hotel's lush garden provides a serene oasis to unwind and connect with nature. Take a leisurely stroll amidst the vibrant flora, or find a cozy spot to sit back and soak up the tropical ambiance. The garden also offers a perfect setting for yoga or meditation, allowing you to find inner peace and harmony.
Book lovers will be delighted to discover the hotel's well-stocked library, filled with a diverse collection of books spanning various genres. Immerse yourself in a captivating novel, expand your knowledge with informative non-fiction, or simply enjoy a light read by the poolside. The library offers a quiet sanctuary for those seeking a moment of solitude or intellectual stimulation.
With its range of entertainment facilities, Crystal Inn Phuket ensures that every guest's needs and desires are met. Whether you're looking to pamper yourself, reconnect with nature, or indulge in a good book, this hotel has something for everyone.
Convenience Facilities at Crystal Inn Phuket
Crystal Inn Phuket offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delicious meals and snacks delivered right to their doorstep at any time of the day. The hotel also provides laundry service and dry cleaning, making it easy for guests to keep their clothes fresh and clean throughout their stay.
For those in need of assistance or recommendations, the friendly concierge is always ready to help. Whether it's arranging transportation, booking tours, or providing local insights, the concierge service at Crystal Inn Phuket is dedicated to ensuring that guests have a memorable and enjoyable stay.
Stay connected with friends and family with the hotel's complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, the reliable Wi-Fi ensures that you are always connected.
Additionally, Crystal Inn Phuket offers a designated smoking area for guests who smoke, ensuring a comfortable environment for both smokers and non-smokers.
For added convenience, the hotel features an on-site convenience store where guests can easily purchase snacks, drinks, and other daily necessities.
With daily housekeeping, express check-in/check-out, and luggage storage services, Crystal Inn Phuket goes above and beyond to provide a seamless and convenient experience for every guest.
Convenient Transport Facilities at Crystal Inn Phuket
At Crystal Inn Phuket, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure you have a seamless travel experience during your stay with us.
Start your journey on the right foot with our airport transfer service. Our friendly and professional drivers will be waiting to greet you at the airport and whisk you away to our hotel in comfort and style. Whether you're arriving or departing, our airport transfer service takes the stress out of travel.
If you're looking to explore the beautiful sights and attractions of Phuket, our tour desk is at your service. Our knowledgeable staff can help you plan and book a variety of exciting tours and activities, ensuring you make the most of your time on the island.
For guests who prefer to have their own wheels, we offer a convenient car park onsite. You can rest assured knowing your vehicle is safe and secure while you enjoy your stay. Please note that car park charges are applied.
If you're not keen on driving, our shuttle service is the perfect option. Our complimentary shuttle will take you to popular destinations around Phuket, making it easy for you to explore the area without the hassle of navigating unfamiliar roads.
For those who prefer the flexibility of having a car, we also provide car hire services. Renting a car gives you the freedom to explore Phuket at your own pace, allowing you to discover hidden gems and off-the-beaten-path destinations.
If you need a taxi to get around, our friendly staff can assist you in arranging a reliable taxi service. Whether you're heading to the beach, shopping malls, or local attractions, our team will ensure you reach your destination safely and efficiently.
Lastly, our ticket service makes it convenient for you to purchase tickets for shows, events, and attractions in Phuket. Whether you want to catch a thrilling cabaret show or visit a popular theme park, our ticket service will help you secure the best deals and ensure you don't miss out on any of the island's exciting offerings.
At Crystal Inn Phuket, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can focus on creating lasting memories in Phuket without worrying about the logistics of getting around.
Modern Comfort and Convenience at Crystal Inn Phuket
Crystal Inn Phuket offers a range of modern and comfortable room facilities to ensure a pleasant stay for every guest. Each room is equipped with air conditioning, providing a cool and refreshing atmosphere to escape the tropical heat of Phuket. Guests can stay connected and informed with the complimentary daily newspaper delivered right to their doorstep. For entertainment, a television with satellite/cable TV channels is provided, offering a variety of shows and movies to choose from. The mini bar in each room is stocked with a selection of beverages and snacks, perfect for indulging in a refreshing drink or a quick bite. Additionally, a refrigerator is available, allowing guests to store their own food and drinks for added convenience during their stay.
Delicious Dining Options at Crystal Inn Phuket
Crystal Inn Phuket offers an array of dining facilities that will satisfy even the most discerning palates. With 24-hour room service, guests can indulge in delectable dishes from the comfort of their own rooms at any time of the day or night. The hotel's coffee shop is the perfect spot to start the morning with a freshly brewed cup of coffee and a selection of pastries. For a more formal dining experience, the on-site restaurant serves up a diverse menu of local and international cuisine, prepared by talented chefs. Guests can also enjoy the convenience of daily housekeeping and wake up to a scrumptious continental breakfast each morning.
Comfort and Convenience at Crystal Inn Phuket
Welcome to Crystal Inn Phuket, where comfort and convenience meet in the heart of Phuket, Thailand. Our hotel offers a range of stylish and well-appointed rooms to suit every traveler's needs. Whether you are traveling solo, as a couple, or with a friend, we have the perfect room for you.
Choose our Standard Double Bed room, spanning 25 square meters and featuring a cozy Double Bed. Ideal for solo travelers or couples, this room offers a comfortable space to relax and unwind after a day of exploring the vibrant streets of Phuket.
For those traveling with a friend or family member, our Standard Twin Bed room is the perfect choice. With 25 square meters of space and two Single Beds, this room provides a comfortable and convenient stay for two guests.
Booking your stay at Crystal Inn Phuket on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can easily browse through the available room options, compare prices, and secure your reservation in just a few clicks. So why wait? Book your stay at Crystal Inn Phuket on Agoda today and experience the comfort and convenience that awaits you.
Discover the Vibrant Charm of Phuket Town
Welcome to Phuket Town, a captivating destination that effortlessly blends the old with the new. Nestled in the heart of Phuket, this vibrant town offers a unique cultural experience that is sure to leave a lasting impression. With its charming Sino-Portuguese architecture, bustling markets, and lively streets, Phuket Town is a treasure trove of history, art, and culinary delights.
Immerse yourself in the rich heritage of Phuket Town as you stroll through its colorful streets lined with beautifully preserved colonial buildings. Admire the intricate details and vibrant hues of the Sino-Portuguese architecture, a testament to the town's fascinating past. Explore the local markets, where you can find an array of fresh produce, local handicrafts, and delectable street food. Indulge your taste buds with a variety of flavors, from spicy Thai dishes to succulent seafood.
Beyond its historical charm, Phuket Town is also a hub for art and culture. Discover the local art scene at the Phuket Art Village, where you can admire contemporary artworks by talented local artists. Visit the Phuket Thai Hua Museum, housed in a former Chinese school, and learn about the town's multicultural heritage. For a dose of tranquility, escape to the beautiful Saphan Hin Park, where you can enjoy a leisurely walk along the waterfront or relax in the shade of the lush greenery.
Phuket Town is not only a cultural hub but also a gateway to the stunning beaches and attractions that Phuket has to offer. From here, you can easily explore the famous Patong Beach, visit the Big Buddha, or embark on a boat tour to the nearby islands. Whether you're seeking cultural immersion, culinary delights, or beachside adventures, Phuket Town is the perfect starting point for your Phuket journey.
Convenient Transportation Options from Phuket Airport to Crystal Inn Phuket
Crystal Inn Phuket, nestled in the heart of Phuket Town, offers a comfortable and convenient stay for travelers visiting Phuket, Thailand. When it comes to reaching the hotel from the nearest airport, there are several transportation options available.
Phuket International Airport, located approximately 32 kilometers away from Crystal Inn Phuket, is the main gateway to the island. One of the most convenient ways to reach the hotel is by booking a private transfer in advance. This option ensures a hassle-free journey with a dedicated driver waiting for you at the airport and taking you directly to the hotel. Alternatively, you can also opt for a taxi or a Grab, which is Southeast Asia's version of Uber, at the airport's designated taxi stand.
For budget-conscious travelers, there is a more affordable option of taking a shared minivan from the airport to Crystal Inn Phuket. These minivans operate on a fixed schedule and offer a cost-effective way to reach the hotel. Another option is to use the local bus service, which is cheaper but may take longer due to multiple stops along the way.
Regardless of the transportation mode you choose, the journey from Phuket Airport to Crystal Inn Phuket will take approximately 45 minutes to an hour, depending on traffic conditions. Upon arrival at the hotel, you'll be greeted by the warm and friendly staff, ready to assist you with check-in and ensure a pleasant stay at Crystal Inn Phuket.
Discover the Rich Heritage and Exciting Attractions near Crystal Inn Phuket
Nestled in the heart of Phuket, Crystal Inn Phuket offers easy access to a myriad of captivating landmarks and attractions. Immerse yourself in the vibrant history and culture of the city by exploring Old Phuket Town, just a short distance away. Wander through the charming streets lined with colorful Sino-Portuguese buildings, quaint cafes, and local shops, and soak in the nostalgic atmosphere of this well-preserved heritage district.
For an interactive and mind-bending experience, head to the Phuket Trickeye Museum. Step into a world of optical illusions and 3D paintings that will challenge your perception and ignite your imagination. Take memorable photos as you become part of the artwork and create unforgettable memories with your loved ones.
Nature enthusiasts and adventure seekers will be delighted to visit Monkey Hill and Khao Rang. Monkey Hill offers a scenic hiking trail that rewards you with breathtaking panoramic views of Phuket Town and the surrounding islands. Khao Rang, on the other hand, is a popular viewpoint where you can relish in the beauty of Phuket's landscape and enjoy a picnic while taking in the fresh air.
Other nearby attractions include the Jeng Ong Shrine, a Taoist temple known for its intricate architecture and spiritual ambiance, and the 50FLY - Trampoline Club, where you can unleash your inner child and have a bouncing good time. For a serene and tranquil experience, visit the Shrine of the Serene Light, a peaceful Buddhist temple that offers a serene escape from the bustling city.
Sports enthusiasts will appreciate the proximity of Saphan Hin Sports Center, where you can engage in various activities such as jogging, cycling, or playing basketball. After a day of exploration, indulge in a relaxing tea session at a nearby Tea House, or satisfy your cravings by sampling the delicious local fruits and street food available in the area.
With its convenient location and an array of fascinating landmarks and attractions nearby, Crystal Inn Phuket is the perfect base for travelers looking to immerse themselves in the rich heritage and exciting experiences that Phuket has to offer.
Convenient Public Transport Stations Near Crystal Inn Phuket
Crystal Inn Phuket is strategically located near two major public transport stations in Phuket, making it incredibly convenient for guests to explore the city and its surroundings. Just a short distance away is Phuket Bus Terminal 2, where travelers can catch buses to various destinations across the island. Whether you're planning a day trip to the stunning beaches of Patong or exploring the cultural attractions in Phuket Town, the bus terminal offers a hassle-free and affordable way to get around.
Additionally, Crystal Inn Phuket is also close to the Phuket Town Local Bus Station, also known as Terminal 1. This station provides easy access to the heart of Phuket Town, allowing guests to immerse themselves in the vibrant local culture. Explore the charming streets lined with colorful buildings, visit the iconic Old Town, or sample delicious street food at the bustling markets - all just a short bus ride away from the hotel.
With these two public transport stations within close proximity, Crystal Inn Phuket offers guests the perfect base to explore Phuket and all it has to offer. Whether you're a beach lover, a history enthusiast, or a foodie, the convenient location of the hotel ensures that you can easily navigate the city and create unforgettable memories during your stay.
A Culinary Adventure Awaits
Crystal Inn Phuket is surrounded by a plethora of dining options that will take your taste buds on a culinary adventure. Start your day with a hearty bowl of rice porridge at Go Benz Rice Porridge Phuket, or indulge in traditional Thai cuisine at One Chun Cafe & Restaurant. For those craving authentic local flavors, Mor Mu Dong Restaurant and Tu Kab Khao Restaurant Phuket offer a wide selection of mouthwatering dishes. If you're in the mood for something more upscale, Raya Restaurant is the perfect choice with its elegant ambiance and delectable menu. Mee Sapam (Sapam Noodle) is a must-visit for noodle lovers, while Kopitiam by Wilai serves up delicious Thai coffee and snacks. For a truly unique dining experience, head to Khun Jeed Yodpak Restaurant, where you can savor traditional Thai cuisine in a charming setting. If you're interested in learning the art of Thai cooking, the Blue Elephant Cooking School & Restaurant Phuket offers classes that will teach you the secrets of Thai gastronomy. Finally, end your day with a visit to Day & Night Of Phuket, a vibrant night market where you can sample a variety of local street food. With such a diverse range of dining options nearby, Crystal Inn Phuket is the perfect base for food enthusiasts looking to explore the vibrant culinary scene of Phuket.
Shopping Delights Near Crystal Inn Phuket
Guests at Crystal Inn Phuket will find themselves surrounded by an array of shopping landmarks that cater to every taste and preference. Just a short stroll away, the Phuket Shopping Center offers a diverse selection of retail outlets, perfect for indulging in some retail therapy. For those seeking unique textiles, Ban Boran Textiles showcases exquisite local craftsmanship, while Island Paradise is a haven for tropical-themed souvenirs and gifts. Robinson Ocean Plaza presents a modern shopping experience with a variety of international brands. Book lovers will delight in The Books, a charming bookstore filled with literary treasures. Homeworks and Index Living Mall Phuket provide fantastic options for home decor enthusiasts, featuring stylish furnishings and decor items. For a taste of local culture, Lard Ploy Khong Market is a must-visit, offering fresh produce and authentic Thai street food. Lime Light Avenue brings a vibrant atmosphere with trendy shops and eateries, perfect for an afternoon of exploration. Finally, don't miss Methee Souvenir Shop, where you can find the perfect keepsake to remember your Phuket adventure. With such a rich tapestry of shopping experiences nearby, Crystal Inn Phuket is the ideal base for your retail escapades.
Affordable Luxury at Crystal Inn Phuket
Escape to Crystal Inn Phuket, where luxury meets affordability. With an average room price of just $22, this hotel offers exceptional value for money compared to the average price of a hotel room in Phuket, which stands at $84. At Crystal Inn Phuket, you can enjoy all the comforts and amenities of a high-end hotel without breaking the bank.
Located in the heart of Phuket, this hidden gem offers a tranquil retreat from the bustling city. The stylishly designed rooms are spacious and well-appointed, providing a serene sanctuary for relaxation. From the moment you step into the lobby, you'll be greeted by a warm and friendly staff, ready to cater to your every need.
Indulge in the hotel's top-notch facilities, including a refreshing swimming pool, a fitness center, and a spa where you can rejuvenate your senses. The on-site restaurant serves delectable local and international cuisine, ensuring a gastronomic delight for every palate. With its unbeatable price and exceptional service, Crystal Inn Phuket is the perfect choice for budget-conscious travelers seeking a touch of luxury in Phuket.
Exceptional Staff and Clean Rooms
Crystal Inn Phuket has garnered rave reviews for its exceptional staff and clean rooms. Guests have consistently praised the helpfulness of the staff, describing them as wonderful and friendly. The hotel and rooms are also highly regarded for their cleanliness, with guests noting that the standards are truly impressive. The positive reviews highlight the overall satisfaction with the hotel, with guests expressing their intention to stay again. The location is also mentioned as being good, adding to the appeal of this wonderful hotel in Phuket, Thailand.
A Gem in Phuket: Crystal Inn Phuket's Stellar Customer Ratings
Crystal Inn Phuket, located in the heart of Phuket, Thailand, has garnered an impressive overall rating of 7.7 on Agoda. This charming hotel offers exceptional value for money, earning a remarkable rating of 8.0 for its affordability. With its affordable rates, guests can enjoy a comfortable stay without breaking the bank.
One of the standout features of Crystal Inn Phuket is its prime location, which has been praised by guests with a rating of 8.3. Situated in a vibrant area, guests can easily explore the nearby attractions, indulge in local cuisine, and experience the lively nightlife of Phuket. The hotel's strategic location also provides convenient access to public transportation, making it effortless for guests to explore the city's renowned landmarks and pristine beaches.
Another aspect that sets Crystal Inn Phuket apart is its dedicated and friendly staff. With a commendable rating of 7.8 for staff performance, guests have consistently praised the hotel's team for their warm hospitality and attentive service. The staff goes above and beyond to ensure that guests' needs are met, creating a welcoming and comfortable atmosphere throughout their stay.
Crystal Inn Phuket also scores well in terms of cleanliness, with a rating of 7.6. Guests can expect well-maintained rooms and common areas, ensuring a hygienic and pleasant environment. Although the comfort rating is slightly lower at 6.8, the hotel's affordable rates and excellent location make it a top choice for budget-conscious travelers seeking a convenient base to explore Phuket.
Overall, Crystal Inn Phuket's impressive customer ratings reflect its commitment to providing exceptional value, a prime location, and outstanding staff performance. Whether you're seeking an affordable getaway or a convenient base to explore Phuket, this gem of a hotel is sure to exceed your expectations.
Very good7.4
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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This hotel is located in a prime spot, offering convenience for travelers. The modern design of the impeccably clean rooms provide guests a comfortable and stylish environment. The hotel is great value for money, offering quality and affordability. The staff is friendly and helpful, ensuring a warm and welcoming environment. Guests can enjoy a peaceful and cozy atmosphere as the hotel is known for being quiet.
Affordable rates, great location, and exceptional service compensate for age-related issues.
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For the price this hotel was just OK. It was basically clean, but the dirt had been painted over. The bathroom sink had been painted, I know weird! There was plenty of hot water in the shower so a B for the Plumbing. The worst part of the stay was the depreciated mattress on the bed. It was humpy and bumpy with springs poking through. I notice that in hotels in this price range, the mattress is often quite hard, which can be uncomfortable, but in this case, the mattress had seen better days, and should be replaced. So in summary, it’s hard not to think that the dirt has been painted over and that mattresses left out of the calculation.
The hotel is situated right in the old town. The parking space advertised is very limited and located in front of the hotel. Not the best option for a big bike, but manageable. Breakfast was not included. There was no hot water kettle in the room. The room and the toilet were clean, although there was a small issue with the toilet flushing. The staff were friendly but below average overall. All in all, a decent place for a one-night stay, but not for longer.
Apart from the good location this place offers great service & helpful behavior from staff.. highly recommend for a comfortable stay
It's good for the price. It's located in the old town of Phuket, so you can walk around Old Town, and there are places to eat nearby at night. In the morning, you can jog about 6k and see the sea. Although it's a bit old, I didn't see any bugs, and the bathroom is a bit dirty, but it's more than enough for an adult man to stay comfortably.
570 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
“Crystal Inn Phuket”
I stayed for 10 nights and overall had a really nice experience. The room was clean, spacious, and exactly like the pictures, which was a relief! The bathroom was a bit on the older side, but it was clean and totally fine to use, even if adjusting the shower temperature was a bit of a hassle. The aircon was pretty loud, but it didn’t bother me much, though I could see it being an issue for light sleepers. The staff were great, really friendly and helpful, from the reception to the cleaning team. One thing to note is there’s no safe in the room, so if you’re someone who worries about security, it’s worth bringing a lock for your suitcase, just in case. The location was the best part for me. It’s only about a 7-minute walk to Phuket Old Town, which is packed with amazing restaurants, massage places, banks, weed shops, and the Sunday Night Market. That said, getting to the beaches takes some time, and with public transport in Phuket being almost nonexistent, you’ll need to plan ahead for that. One thing I loved was how convenient it was for tours. I went on two island-hopping trips, and both times, they picked me up right at the lobby, which saved me a lot of effort.