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Exterior view, Dorsett Tsuen Wan Hong Kong in Hong Kong
Superior Queen or Twin Room - Room plan, Dorsett Tsuen Wan Hong Kong in Hong Kong
Lobby, Dorsett Tsuen Wan Hong Kong in Hong Kong
Lobby, Dorsett Tsuen Wan Hong Kong in Hong Kong
Swimming pool, Dorsett Tsuen Wan Hong Kong in Hong Kong
Swimming pool, Dorsett Tsuen Wan Hong Kong in Hong Kong
Fitness center, Dorsett Tsuen Wan Hong Kong in Hong Kong

Removed from saved list

7.5

Very good

7,216 reviews

7,216 reviews

Housekeeping145
Breakfast21
Shops12
See map
See map

6.4

Good

Location rating score

Parking
Available
Popular landmarks
Nan Lian Garden
8.4 km
Victoria Harbour
8.6 km
Tsim Sha Tsui East
9.2 km
Hong Kong Skyline
9.6 km
Hong Kong Disneyland
11.1 km
Closest landmarks
Kwok Shui Road Park
160 m
Kwai Chung Market
300 m
Kwai Chung San Kui Park
320 m
Hang Ping Street Playground
350 m
Kwong Fai Circuit Playground
440 m

Dorsett Tsuen Wan Hong Kong

28 Kin Chuen Street , Tsuen Wan, Hong Kong, Hong Kong SAR, China, 000000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tsuen Wan part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

500 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

This property is in high demand!

14 travelers have booked today.

Value for money7.8
Distance to city center12 km
Location rating6.4
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport22.8 km

Rooms available at Dorsett Tsuen Wan Hong Kong

Very good
Room comfort & quality

7.8

Superior Queen or Twin Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Triple Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Family Suite with Sofa Bed
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Premier Family Quadruple Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Interconnecting Room - Deluxe Queen + Deluxe Triple
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 3 single beds and 1 double ...
Enter dates to see prices
Standard Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Greenery Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Dorsett Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

Does Dorsett Tsuen Wan Hong Kong offers adjoining rooms?

Dorsett Tsuen Wan Hong Kong offers connecting rooms for customers who would like to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

What attractions are in close proximty of Dorsett Tsuen Wan Hong Kong that are in walking distance?

While staying at Dorsett Tsuen Wan Hong Kong, jump start your holiday break by checking out the nearest attractions that are within walking distance to the property which include Kwok Shui Road Park, Kwai Chung Market, and Kwai Chung San Kui Park.

What bars are nearby Dorsett Tsuen Wan Hong Kong?

While remaining at Dorsett Tsuen Wan Hong Kong, enjoy your evening or night out at TW Soho to get the most out of your nightlife.

What was the average room rate for Dorsett Tsuen Wan Hong Kong been in the past month?

The typical room rate for Dorsett Tsuen Wan Hong Kong in the past month is 565.87 HKD, compared to city's average of 812.97 HKD.

In which languages can Dorsett Tsuen Wan Hong Kong's personnel communicate?

Dorsett Tsuen Wan Hong Kong can converse in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are supported at Dorsett Tsuen Wan Hong Kong?

Dorsett Tsuen Wan Hong Kong accepts up to 4, with payment card options such as MasterCard, Visa, and American Express.

What is the average rating that verified Business travelers' have given to Dorsett Tsuen Wan Hong Kong?

Verified business travelers that have stayed at this property have given Dorsett Tsuen Wan Hong Kong an average rating of 7.4. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Dorsett Tsuen Wan Hong Kong?

Verified couple travelers that have stayed at this property have given Dorsett Tsuen Wan Hong Kong an average rating of 7.3. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Dorsett Tsuen Wan Hong Kong?

The closest airport to Dorsett Tsuen Wan Hong Kong is Foshan Shadi Airport, 135.0 km away.

What people love about Dorsett Tsuen Wan Hong Kong

  • 7.2

    Very good
    Cleanliness

    "The hotel was very clean and our rooms were cleaned daily."

    ALYSSA

    |

    September 13, 2023

  • 10

    Exceptional
    Cleanliness

    "I enjoyed staying in this hotel with very clean and bright room."

    YUNG

    |

    June 28, 2023

  • 10

    Exceptional
    Location

    "Great location, close to metro line and shuttle bus to station"

    Abdullah

    |

    July 9, 2023

Property ranking|Compared to 1,026 Hong Kong properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Room size
24 sqm.
Value for money score
7.8/10
Better than
88
%
of Hong Kong properties
Better than
88
%
of Hong Kong properties
Bigger than
80
%
of Hong Kong properties
Better than
77
%
of Hong Kong properties
Overall rating:

7.5

Very good
7,216 reviews
Cleanliness
7.7
Facilities
7.3
Location
6.4
Read all reviews >
What travelers say they love:
Good service especially providing breakfast for us!
Chim from Hong Kong SAR, China
Couple
More about Dorsett Tsuen Wan Hong Kong

More about Dorsett Tsuen Wan Hong Kong

Experience Comfort and Convenience at Dorsett Tsuen Wan Hong Kong

Dorsett Tsuen Wan Hong Kong is a 4.0 star hotel located in the heart of Hong Kong, Hong Kong SAR, China. The hotel boasts an impressive range of facilities to ensure that guests have a comfortable and convenient stay. Guests can enjoy a cup of coffee at the coffee shop, dine at the on-site restaurant or order room service. Safety deposit boxes are available for guests to store their valuables, while airport transfer and tours can be arranged through the concierge. The hotel's air-conditioned rooms are equipped with a hair dryer, mini bar, satellite/cable TV, and Wi-Fi. Fitness enthusiasts can work out at the free 24-hour fitness center, while those who prefer to relax can take advantage of the designated smoking area, shuttle service, and convenience store. Other facilities include dry cleaning, express check-in/check-out, car hire, luggage storage, taxi service, and ticket service. Guests can start their day with a delicious breakfast buffet, and those who drive can take advantage of the on-site car park, with charges applied. With its impressive range of facilities, Dorsett Tsuen Wan Hong Kong is the perfect choice for both business and leisure travelers alike.

Room Types Offered at Dorsett Tsuen Wan Hong Kong

Dorsett Tsuen Wan Hong Kong offers a variety of room types to cater to the needs of its guests. From the spacious Deluxe Double or Twin Room with either 2 Single Beds or 1 Queen Bed to the cozy Standard Room with 1 Queen Bed or 2 Single Beds, guests can choose the room type that best suits their preferences. Families or groups of friends can opt for the Deluxe Triple Room with 3 Single Beds, the Family Suite with Sofa Bed with 1 Queen Bed or 1 Sofa Bed, or the Premier Family Quadruple Room with 2 Queen Beds. The Greenery Room with 2 Single Beds or 1 Double Bed is perfect for those who appreciate a touch of nature in their surroundings. For those who prefer more space, the Dorsett Suite with 1 Double Bed or 2 Single Beds is an excellent choice. Lastly, the Superior Queen or Twin Room with 2 Single Beds or 1 Double Bed offers a comfortable stay for solo travelers or couples.

Friendly and Helpful Staff with Excellent Service

Dorsett Tsuen Wan Hong Kong is highly praised for its friendly and accommodating staff. Guests have highlighted the hotel's excellent service and great hospitality, with staff being described as very nice, polite, and helpful. The hotel's English-speaking staff are a particular standout, making communication easy for international travelers. Guests have recommended this hotel to their friends and family, praising its good location and clean rooms. Overall, the positive reviews of Dorsett Tsuen Wan Hong Kong's staff and service make it an excellent choice for travelers looking for a comfortable and welcoming stay in Hong Kong.

Discover Exceptional Comfort and Service at Dorsett Tsuen Wan Hong Kong

Dorsett Tsuen Wan Hong Kong is a hotel that has been receiving positive reviews from its guests. With an overall rating of 7.4, the hotel stands out for its exceptional value, cleanliness, and staff performance. Guests have praised the hotel for its comfortable rooms and excellent service provided by the friendly and attentive staff. Although the hotel's location and food and dining options received lower ratings, the facilities offered by the hotel received a decent rating of 7.3. Overall, if you're looking for a comfortable stay in Hong Kong with exceptional service, Dorsett Tsuen Wan Hong Kong is definitely worth considering.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Housekeeping

118 mentions

Breakfast

40 mentions

Food & Dining

19 mentions

Swimming Pool

14 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site
Dorsett Cafe
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

28 Kin Chuen Street , Tsuen Wan, Hong Kong, Hong Kong SAR, China, 000000
Good
Location

6.4

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    22.8 km 28 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    43.9 km
Public transportation
  • Tai Wo Hau MTR Station
    470 m 19 min walk
  • Kwai Hing MTR Station
    830 m 13 min walk
Hospital or clinic
  • Princess Margaret Hospital Lai King Building
    2.5 km
Shopping
  • Ladies Market
    7.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    220 m 9 min walk

What's nearby

Popular landmarks
  • Nan Lian Garden
    8.4 km
  • Victoria Harbour
    8.6 km
  • Tsim Sha Tsui East
    9.2 km
  • Hong Kong Skyline
    9.6 km
  • Hong Kong Disneyland
    11.1 km
  • Victoria Peak (The Peak)
    11.3 km
  • Ocean Park Thrill Mountain
    15.7 km
  • Ngong Ping 360
    21.6 km
  • Lantau Island
    22.5 km
  • Tian Tan Buddha (Big Buddha)
    26.5 km
Nearby landmarks
  • Kwok Shui Road Park
    160 m
  • Kwai Chung Market
    300 m
  • Kwai Chung San Kui Park
    320 m
  • Hang Ping Street Playground
    350 m
  • Kwong Fai Circuit Playground
    440 m
  • Tsuen Wan
    470 m
  • Tai Wo Hau MTR Station
    470 m
  • Kwai Hop Street Playground
    550 m
  • Kwai Hing Estate Car Park
    610 m
  • Tai Yuen Street Market
    640 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center12 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)107.8 HKD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants1
  • Number of rooms 546
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2013
Parking
  • Daily parking fee330 HKD

Property announcements

To have better room assignment, please inform the property about your flight details upon booking confirmation.

Swimming Pool Opening hours:
July-September 2023
08:00-12:00 / 13:00-17:00 / 18:00-21:00
October-November 2023
08:00-12:00 / 13:00-18:00

Shuttle bus services at Tsuen Wan Plaza & D. Park will be suspended from 20 July,2023 until further notice. Sorry for any inconvenience caused!

Reviews of Dorsett Tsuen Wan Hong Kong from real guests

Provided by verified guests of Agoda
7.4
Cleanliness7.7
Facilities7.3
Location6.4
Room comfort and quality7.8
Service7.7
Value for money7.8
High score for Hong Kong
Rating
9+ Exceptional (340)
8-9 Excellent (370)
7-8 Very Good (751)
6-7 Good (407)
<6 Below Expectation (601)
Time of the year
Mar - May (628)
Jun - Aug (581)
Sep - Nov (604)
Dec - Feb (656)

Show reviews that mention 

Showing 2,469 verified guest comments
12345
9.2
Exceptional
Robert from United Kingdom
Business traveler
Superior Queen or Twin Room
Stayed 14 nights in November 2022

Nice hotel with friendly staff.”

I stayed at this hotel for two weeks and needed to work from the room during week days. The internet is fast and reliable and the room was clean and comfortable. The mini fridge helped and the bathroom was very clean. Staff was friendly and professional. It is at a good location for transport links, the A32 bus from the airport stops outside and the bus stop to the airport is a short walk up the road. The nearest MTR station, Tai Wo Hau, is less than 10 minutes walk away. There are also minibus service up the road. There is a hotel shuttle service that took us to the PCR testing centre but I believe it can take guests to other areas too. If RAT tests are required for the first 7 days upon arrival in HK, I suggest purchasing extra as the hotel only provides one box of 5 tests per person. When I asked they could not provide any more. Otherwise it was a good overall experience and I would stay here again.

Reviewed November 30, 2022

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Dear Robert, Thank you for staying in Dorsett Tsuen Wan, Hong Kong for 14 nights. Much appreciated your compliments on our clean and comfortable room assignment with stable Wi-Fi connection. Hotel provides free shuttle bus services to PCR test center and MTR Kwai Fong & Tsuen Wan West Station. We appreciate your positive reviews and will be eagerly waiting for your return to our hotel for a much longer stay. Warmest regards, Ide Leung General Manager

Responded December 01, 2022
Dorsett Tsuen Wan Hong Kong
10.0
Exceptional
Annabelle from Hong Kong SAR, China
Family with teens
Superior Queen or Twin Room
Stayed 1 night in January 2020

Very Nice Hotel away from Bustling center of Hongkong Island”

We had a great stay at this hotel. Very nice, very clean, very affordable price during the time we were there. The hotel staff are efficient from the front desk, to door men,and house keeping. also the bus transfer is great way to go around Tsuen Wan. over all this is the best hotel we have stayed. Thank you

Reviewed January 10, 2020

See room deals

8.8
Excellent
Xuyu from Indonesia
Family with teens
Deluxe Double or Twin Room
Stayed 3 nights in January 2023

Everything is good except for the location”

Room size is big especially the bathroom. Everything is good except for the location. The walk from MRT Tai wo hau to the hotel is at the side of highway. Hotel used to provide shuttle to the kwai fong stn every 15 mins before pandemic, and now only 6 times a day.

Reviewed January 08, 2023

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Dear Xuyu, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. Much appreciated with your comment with our spacious room. However, we are so sorry thay you disappointed with the location. Our shuttle bus schedule has been adjusted. Thank you again for choosing our hotel and we all look forward to welcoming you back in the very near future at the hotel. Warmest regards, Ide Leung General Manager

Responded January 08, 2023
Dorsett Tsuen Wan Hong Kong
9.2
Exceptional
JULIA from United Kingdom
Couple
Superior Room
Stayed 1 night in January 2020

Perfect for airport transit passenger”

Decent room, kind of small but I guess HK standard. There is an airport bus stop in front of the hotel, perfect for airport transit. Tsuen Wan is a good area for shopping and food too, please check local bus on google map. Shuttle bus was kind of helpful in this industrial area but very limited stops. 7-11 downstairs close too early. I'd call it 3.5 stars, it's a bit small to be called a 4* hotel. I'd highly recommend because the value's very good.

Reviewed February 21, 2020

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8.8
Excellent
Jonathan from Hong Kong SAR, China
Solo traveler
Superior Queen or Twin Room
Stayed 7 nights in January 2023

Cheap and nice ”

As title tells. It’s decent to be honest.

Reviewed January 31, 2023

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Dear Jonathan, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with reasonable rate. Your feedback is much appreciated, and we look forward to welcoming you back soon! Warmest regards, Ide Leung General Manager

Responded February 01, 2023
Dorsett Tsuen Wan Hong Kong
8.8
Excellent
Ka from Hong Kong SAR, China
Solo traveler
Superior Queen or Twin Room
Stayed 2 nights in January 2023

The price is reasonable ”

The hotel is quite good.

Reviewed January 21, 2023

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Dear Ka, Thank you for choosing Dorsett Tsuen Wan. Much appreciated your positive comment. We look forward to hearing from you again soon! Warmest regards, Ide Leung General Manager

Responded January 23, 2023
Dorsett Tsuen Wan Hong Kong
8.0
Excellent
William from United Kingdom
Couple
Superior Queen or Twin Room
Stayed 6 nights in January 2023

Great price ”

Room is small. A little dated. But nice toiletries. And the shuttle bus is great. Would come again.

Reviewed February 03, 2023

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Dear William, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with our in-room amenities as well as FREE shuttle bus service that facilitate you to a joyful experience of shopping and local delicacies. We have different room categories with spacious and cozy bedroom, please visit us for more details.. Your feedback is much appreciated, and we look forward to welcoming you back soon! Warmest regards, Ide Leung General Manager

Responded February 07, 2023
Dorsett Tsuen Wan Hong Kong
8.0
Excellent
irene from Hong Kong SAR, China
Solo traveler
Superior Queen or Twin Room
Stayed 6 nights in January 2023

Very good”

Good customer service and friendly. Good value. Location is not that convenient to center.

Reviewed January 08, 2023

See room deals

Dear Irene, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with our helpful & friendly staff. Hotel provide free shuttle bus services to Kwai Fong MTR station and Tsuen Wan West MTR station. Thank you again for choosing our hotel and we all look forward to welcoming you back in the very near future at the hotel. Warmest regards, Ide Leung General Manager

Responded January 08, 2023
Dorsett Tsuen Wan Hong Kong
8.4
Excellent
Pang from Malaysia
Family with young children
Superior Queen or Twin Room
Stayed 3 nights in May 2019

Great staying with good price”

Decent room, clean, good price . We are satisfied with the stay.

Reviewed January 20, 2020

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6.8
Good
Siu from United States
Business traveler
Superior Queen or Twin Room
Stayed 11 nights in December 2022

5 weeks stay review”

First of all. I want to say the facility at Dorsett Tsuen Wan rocks. From the entrance door all the way to the room service, the help I got from team members was top-notch. There are plenty of local restaurants nearby to get food from, and the taste is decent and very authentic. Also, the location is very convenient, only like 10mins walk from MTR stations. There are also plenty of bus stops in the area, so please utilize Google Maps to travel. However, the good part of my trip stopped here, and I would like to warn other travelers who want to book this hotel for an extended stay. During my reservation, the room I selected was supposed to provide room cleaning service twice a week, along with other benefits. Once the hotel confirms your booking, a confirmation email will be sent stating that there will only be 1 room cleaning service regardless how long your stay is because of COVID. We are in 3rd year of COVID, and the hotel should have updated the service they provide in their listing instead of sending an update email after the booking is made. This is an out-right misleading customer.

Reviewed December 31, 2022

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Dear Siu, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our convenient location!! We are just 8 mins walking distance to MTR Tai Woo Hau station and there are many local restaurants which 8-10 mins walking distance. However, we are so sorry to hear you were disappointed with our policy. Hotel provides housekeeping services to guest now. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager

Responded January 16, 2023
Dorsett Tsuen Wan Hong Kong
8.0
Excellent
KAI from Hong Kong SAR, China
Couple
Superior Queen or Twin Room
Stayed 1 night in August 2020

2020 new practice?”

The staff asked for a $2000-deposit only upon the check-in process, for cleaning fee if we have COVID-19 later discovered. The room was not that clean since stains could be found on somewhere like curtain and walls.

Reviewed August 05, 2020

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8.0
Excellent
MUHAMMAD from Malaysia
Family with young children
Superior Queen or Twin Room
Stayed 7 nights in January 2020

Great Place to Stay Around Tsuen Wan Hong Kong”

Room is clean even its space is small. However, they accomodate the bus transport to MTR Kwai Fong Station even also near to Metroplaza shopping mall. Awesome place to stay for a week.

Reviewed January 21, 2020

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8.8
Excellent
Monica from Philippines
Couple
Superior Queen or Twin Room
Stayed 2 nights in December 2019

Not bad👌”

The staffs are very helpful.

Reviewed December 31, 2019

See room deals

8.4
Excellent
Carmencita from Philippines
Family with young children
Superior Queen or Twin Room
Stayed 2 nights in January 2020

Nice hotel with reasonable price”

Clean hotel, tony from concierge was super helpful A bit of a walk going to MTR

Reviewed January 28, 2020

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8.4
Excellent
Sahruddin from Malaysia
Family with young children
Deluxe Triple Room
Stayed 5 nights in December 2019

Easy going”

Easy going because near to Train and have shutle bus

Reviewed November 12, 2020

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8.0
Excellent
Lai from Hong Kong SAR, China
Solo traveler
Stayed 14 nights in November 2021

Quarantine Hotel for 14 days”

a normal quarantine hotel, lucky, the room is a bit large than expected

Reviewed April 06, 2022

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Dear Mr/Ms Lai, Thank you for staying in Dorsett Tsuen Wan, Hong Kong. Much appreciated your compliment on our comfortable room. Your appreciations will lead us to success and do it better in the future. Warmest regards, Ide Leung General Manager

Responded April 12, 2022
Dorsett Tsuen Wan Hong Kong
8.4
Excellent
ellie from Hong Kong SAR, China
Group
Superior Queen or Twin Room
Stayed 1 night in November 2019

Excellent”

quite goos, with all facilities you need in the room.

Reviewed January 21, 2020

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8.0
Excellent
Lou from Hong Kong SAR, China
Couple
Superior Queen or Twin Room
Stayed 1 night in August 2020

value for money, very worth it”

the bed was superb, great value for money

Reviewed August 03, 2020

See room deals

8.0
Excellent
Shiu from Hong Kong SAR, China
Family with young children
Stayed 1 night in January 2020

Kids friendly ”

Our kids (below 6yrs) are crazy about the kids zone especially their cosplay facilities. We are looking forward to another visit.

Reviewed January 31, 2020

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7.6
Very good
Shuk from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in December 2019

Price wise it's okay”

view of the room is quite nice, however, the room is super tiny.

Reviewed May 18, 2021

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