2024
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Awarded as a top choice of Agoda travelers in 2024.

Eastern And Oriental Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

10 Farquhar Street, Georgetown, Penang, Malaysia

Highlights

Ideal location

- George Town location makes exploring easy, with UNESCO World Heritage...

Location is great with everything within a short walk/drive!
Great view

- Sea, ocean, estuary, and Straits views from balconies or suites are a...

Huge room, with a small balcony overlooking the sea.
Great swimming pool

- Two pools stand out, especially the 6th-floor Victory Annexe infinity...

Fantastic room, restaurants, swimming pools, and people.
Excellent room comfort & quality

- Suites in both Heritage Wing and Victory Annexe feel especially roomy,...

Huge room, with a small balcony overlooking the sea.
Comfortable mattresses

- Beds often get strong feedback for comfort, with crisp sheets, quality...

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

19th‑century colonial seafront landmark in George Town’s UNESCO zone. Eastern & Oriental Hotel offers historic suites that hosted celebs and dignitaries, a vintage lobby and gallery, old‑world high tea, seafront promenades, and heritage‑antique photo spots for two travelers. In Georgetown, Penang — steps from heritage streets, street art and hawker food — this colonial-charm hotel is ideal for two travelers. Enjoy a heated pool and hot tub, in-room breakfast, and colonial-inspired dishes and cocktails at the stylish bar. Rooms include air conditioning, complimentary Wi‑Fi and private balconies or terraces; select rooms offer pool or ocean views and modern showers with quality toiletries. Concierge can arrange curated local tours. Prangin Mall, George Town’s street art and Chew’s Jetty are minutes away. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 17 times in last 24 hr

  • The hotel and rooms are stunning, spacious and comfortable.
    Eve
    Malaysia
  • The rooms are large and we thoroughly enjoyed our stay!
    Gillian
    Singapore
  • The rooms were very spacious and clean with clear sea views.
    John
    Singapore
  • From the moment we arrived, the staff went above and beyond.
    Inderpal
    Singapore
  • Enjoys every moment of our stay in this magnificent hotel!
    Lynn
    United States
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Nearest transportation options

•

Komtar Bus Terminal is within 1.16 km

•

Pengkalan Raja Tun Uda Bus Terminal is within 1.23 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 185 places in walking distance!

Parking
FREE

Walkable places

  • Beach Blanket Babylon
    50 m
  • Glo
    50 m
  • Slippery Senoritas
    50 m
  • Renaissance Pewter
    50 m
  • Penang Pewter
    50 m
  • Cheong Fatt Tze - The Blue Mansion
    220 m
  • Armenian Street
    830 m
  • Pinang Peranakan Mansion
    830 m
  • Penang Fort Cornwallis
    880 m
  • Khoo Kongsi
    990 m

Closest landmarks

  • Farquhar's Bar
    20 m
  • Club Momo
    150 m
  • Upper Penang Road
    160 m
  • Friendship Park
    180 m
  • Cheong Fatt Tze - The Blue Mansion
    220 m

Good to know

Value for money8.7
Distance to city center0.5 km
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport15.7 km

Select your room

1/18

Victory Annexe Studio Suite King

55 m²/592 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.1

Exceptional

Room comfort
Sea (partial view) view
1/18

Heritage Wing Deluxe Suite with 2 Single Beds

58 m²/624 ft²
Max 3 adults
2 single beds

9.2

Exceptional

Room comfort
Sea (partial view) view
1/18

Heritage Wing Premier Twin Suite

58 m²/624 ft²
Max 2 adults
2 single beds

9.6

Exceptional

Room comfort
Sea view
1/17

Premier Suite - Heritage Wing

58 m²/624 ft²
Max 3 adults
1 king bed

9.0

Excellent

Room comfort
Ocean view
1/17

Writers Suite - Heritage Wing

135 m²/1453 ft²
Max 3 adults
1 king bed

8.7

Excellent

Room comfort
Ocean view
1/13

Heritage Wing Deluxe Suite Two Queen Beds

58 m²/624 ft²
Max 2 adults
2 queen beds

9.0

Excellent

Room comfort
Sea (partial view) view
1/13

Superior Suite King - Heritage Wing

57 m²/614 ft²
Max 3 adults
1 king bed
Outdoor view
1/12

Deluxe Suite - Heritage Wing

58 m²/624 ft²
Max 3 adults
1 king bed

9.0

Excellent

Room comfort
Ocean (partial view) view
1/11

Heritage Wing Superior Suite with 2 Single Beds

57 m²/614 ft²
Max 3 adults
2 single beds

9.5

Exceptional

Room comfort
City view
1/10

Corner Suite

123 m²/1324 ft²
Max 3 adults
1 king bed

9.1

Exceptional

Room comfort
Sea view

Frequently asked questions

Eastern And Oriental Hotel has a plethora of restaurant and food options for you to enjoy while staying at this property, which include Vegetarian restaurant, Asian cuisine, Buffet in restaurant, and International cuisine.

Experience your trip the best way yet with Eastern And Oriental Hotel's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.

While lounging at Eastern And Oriental Hotel, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Yes! Eastern And Oriental Hotel offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

The average travel time to get from Eastern And Oriental Hotel to the airport is 30 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

Eastern And Oriental Hotel's most popular month where verified visitors have stayed the most is in May.

Eastern And Oriental Hotel can communicate in 6 languages and supports popular languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Past solo travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.1. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Eastern And Oriental Hotel an average rating of 8.9. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up more comprehensive customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

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More about Eastern And Oriental Hotel

More about Eastern And Oriental Hotel

Eastern And Oriental Hotel in Penang: What makes it worth the stay

Experience the timeless elegance of Eastern And Oriental Hotel, a sanctuary of colonial charm and sophisticated luxury that welcomes both business executives and leisure seekers to the heart of Penang. Established in 1885, this historic landmark blends old world grandeur with modern comfort following a comprehensive renovation in 2001. Whether you are visiting for a corporate retreat or a romantic getaway, you can find the perfect sanctuary among the 230 beautifully appointed rooms available on Agoda. The hotel is ideally positioned for exploration, located just 0.5 km from the city center, ensuring that the vibrant culture and heritage of the region are always within reach. For those arriving from afar, the journey is effortless with the airport situated only 30 minutes away. Families will find the atmosphere particularly welcoming, as the hotel allows children between the ages of 1 to 11 to stay free of charge, making it a wonderful choice for multi generational trips. From the moment you step into its storied halls, you will feel the prestige of a destination that has hosted royalty and dignitaries for over a century. Secure your piece of history and book on Agoda to enjoy a stay where every detail is crafted to provide an unforgettable experience in one of Malaysia's most iconic settings.

Eastern And Oriental Hotel in Penang: What makes it worth the stay

Step into a world of timeless elegance at Eastern And Oriental Hotel, where the colonial charm of Penang is preserved in every exquisite detail. Originally built in 1885 and thoughtfully renovated in 2001 to blend heritage with modern luxury, this 5.0 star sanctuary is an ideal choice for both discerning business travelers and leisure seekers. Located just 0.5 km from the city center, the property offers a serene escape while remaining perfectly positioned for urban exploration. Guests can relax in one of the 230 beautifully appointed rooms, knowing that the journey home is effortless with the airport only 30 minutes away. Families will find the stay especially welcoming, as the hotel allows children between the ages of 1 to 11 to stay free of charge. Whether you are visiting for a romantic getaway or a corporate retreat, you can find the best available rates and secure your room when you book on Agoda. Experience the prestige and storied history of Eastern And Oriental Hotel by choosing one of the many luxury options available on Agoda for your next Malaysian adventure.

Check-in and Check-out at Eastern And Oriental Hotel: Key timings for your stay

Plan your visit to Eastern And Oriental Hotel with these essential arrival and departure details to ensure a seamless experience in Penang. Guests can officially check in starting from 03:00 PM, allowing you to settle into your room and begin enjoying the colonial elegance of the property. When it is time to bid farewell, check out is scheduled for 12:00 PM. While these standard times help the hotel maintain its high service standards, we recommend contacting the front desk directly if you have specific requests regarding early arrivals or late departures. Following these timings ensures that your transition into the heart of the city is smooth and stress free.

Amenities at Eastern And Oriental Hotel: Everything you need for a comfortable stay

Eastern And Oriental Hotel provides a comprehensive suite of convenience facilities designed to ensure a seamless experience while visiting Penang. Guests can stay connected with free wi-fi in all rooms and throughout public areas. For those seeking a refined experience, executive lounge access offers an exclusive retreat, while the dedicated concierge and luggage storage simplify every part of the journey. Daily housekeeping and professional laundry service, including dry cleaning, keep every garment pristine. In-room comfort is prioritized with 24-hour room service and secure safety deposit boxes for peace of mind. To accommodate all preferences, the property also features a designated smoking area. These thoughtful details allow visitors to relax fully, knowing that every practical need is handled with precision and care, blending traditional luxury with the modern essentials required for a stress free getaway in the heart of the city.

Getting Around from Eastern And Oriental Hotel: Making your journey as easy as possible

Seamless travel is a priority at Eastern And Oriental Hotel, ensuring your visit to Penang is entirely stress free. Guests can enjoy the ultimate convenience of airport transfer services for a smooth arrival and departure, while those preferring to drive have access to onsite car park facilities with self parking provided free of charge. To explore the island at your own pace, the hotel offers car hire and a reliable taxi service to get you wherever you need to go. For those looking to discover the local culture and hidden gems, the dedicated team can arrange curated tours and a professional ticket service for the most popular attractions. Whether you are arriving from afar or navigating the city, Eastern And Oriental Hotel provides every essential transport facility to ensure your transit is as luxurious and effortless as your stay in this historic landmark.

Rooms at Eastern And Oriental Hotel: A closer look at what is included

Experience timeless elegance in the refined accommodations at Eastern And Oriental Hotel, where every detail is designed for a sophisticated stay in Penang. Each room features a separate living room and a private balcony or terrace for relaxing outdoors. Guests can enjoy modern comforts including air conditioning, blackout curtains, and a television with satellite or cable tv and inhouse movies. Refreshments are easily available via the mini bar, refrigerator, coffee or tea maker, complimentary instant coffee, complimentary tea, and complimentary bottled water. For ultimate relaxation, the rooms provide plush linens, towels, and soft bathrobes. The bathrooms are fully equipped with a hair dryer and premium toiletries. To keep you connected and informed, a daily newspaper is provided. These thoughtful facilities ensure that your retreat is both luxurious and convenient, blending colonial charm with the essential amenities required for a truly seamless and comfortable getaway.

Dining at Eastern And Oriental Hotel: Your options for every meal of the day

Culinary excellence defines the dining experience at Eastern And Oriental Hotel, where guests can enjoy a sophisticated blend of flavors in the heart of Penang. The property features a refined restaurant and a relaxed coffee shop, alongside a dedicated halal restaurant to cater to diverse dietary needs. For those who prefer a more independent approach to their meals, a shared kitchen is available for guest use. Start your morning right as breakfast is available, with options including a breakfast buffet and a continental breakfast. When you wish to retreat to the privacy of your own space, the hotel provides comprehensive room service, including 24 hour room service to ensure your cravings are satisfied at any time of the night. Every meal is complemented by the meticulous care of daily housekeeping, ensuring your environment remains pristine while you indulge in the exquisite gastronomic offerings provided on site.

Room Types at Eastern And Oriental Hotel: Finding the perfect fit for your trip

Experience timeless colonial elegance at Eastern And Oriental Hotel with a selection of refined accommodations in Penang. Guests can choose from the Heritage Wing Superior Room with King Bed, Superior Suite with 2 Single Beds, or the Deluxe Suite available with 1 King Bed, 2 Single Beds, or 2 Queen Beds. For more space, the Premier Suite is offered with 1 King Bed, as a Premier Twin Suite, or as a Ground Floor Premier Suite. The collection also features the Georgetown Suite, Straits Suite, and the expansive Corner Suite. Those seeking ultimate luxury can book the Writers Suite with either 1 King Bed or 2 Queen Beds, or the palatial Pinang Suite. Additionally, the Victory Annexe offers Studio Suite options in both King and Twin configurations. Booking these prestigious room types on Agoda ensures travelers secure the best prices and a hassle-free experience for their stay.

Exploring Georgetown: What to see and do near Eastern And Oriental Hotel

Guests staying at Eastern And Oriental Hotel are perfectly positioned to immerse themselves in the rich cultural tapestry of Georgetown, the heart of Penang. This UNESCO World Heritage site is famous for its stunning colonial architecture, vibrant street art, and historic clan jetties. The area is a culinary paradise where visitors can enjoy world renowned street food at local hawker centers or dine at sophisticated cafes. For those who love shopping, the neighborhood offers a mix of traditional markets and modern boutiques. Exploring the city is effortless thanks to accessible transport links, including trishaws and taxis that can whisk you to nearby museums and temples. Whether you are wandering through the heritage lanes or visiting the waterfront, the location of Eastern And Oriental Hotel provides a sophisticated base for discovering the unique blend of Malay, Chinese, and Indian influences that define this captivating coastal city.

Getting to Eastern And Oriental Hotel: Transport options from the airport

Arriving at Eastern And Oriental Hotel is a straightforward process from Penang International Airport, which is located approximately 16.0 km away. For the most seamless experience, guests can opt for a taxi or a ride sharing service, providing a direct door to door journey to the heart of Georgetown. Alternatively, public bus services are available for those who prefer a more local commute. The travel time typically varies depending on traffic conditions, but the route is well connected and easy to navigate. Whether you choose a private transfer or public transport, the journey allows you to transition smoothly from your flight to the timeless colonial elegance of Eastern And Oriental Hotel. This convenient proximity to the airport ensures that your stay in Penang begins with minimal stress, allowing you to quickly settle into the sophisticated atmosphere and historic charm that define this iconic destination.

Landmarks near Eastern And Oriental Hotel: Your guide to local highlights

Guests staying at Eastern And Oriental Hotel are perfectly positioned to immerse themselves in the rich heritage of Penang. A short trip leads you to the architectural splendor of the Pinang Peranakan Mansion, the iconic Cheong Fatt Tze - The Blue Mansion, and the intricate carvings of Khoo Kongsi. History enthusiasts can explore the seaside defenses of Penang Fort Cornwallis or stroll through the vibrant Armenian Street to discover the famous Street Art in George Town. For a change of pace, visit the serene Dharmikarama Burmese Temple, the floating villages of Chew's Jetty, or the playful exhibits at the Upside Down Museum. Nature lovers can also escape to the lush greenery of the Penang Botanical Gardens. By choosing Eastern And Oriental Hotel, you gain effortless access to these cultural treasures, ensuring every moment of your visit is filled with discovery and timeless charm.

Public Transport near Eastern And Oriental Hotel: Your guide to local transport connections

Navigating the historic charm of Penang is effortless thanks to the strategic transport links available near Eastern And Oriental Hotel. Guests can easily connect to the wider region via the Komtar Bus Terminal, which serves as a primary hub for regional travel and city commutes. For those arriving from or departing to other destinations, the Pengkalan Raja Tun Uda Bus Terminal provides additional essential connectivity, ensuring that your journey across the island is seamless. Whether you are planning a day trip to the highlands or exploring the colonial architecture of the city, these 2 key terminals offer reliable access to the most iconic sights. By leveraging these well established transit points, visitors can experience the luxury of Eastern And Oriental Hotel while maintaining the freedom to explore the vibrant streets and cultural landmarks of the area without the need for a private vehicle.

Dining Near Eastern And Oriental Hotel: Your guide to local dining options

Guests staying at Eastern And Oriental Hotel are perfectly positioned to explore the legendary culinary landscape of Penang. For those craving authentic local flavors, the iconic Restoran Nasi Kandar Line Clear and the bustling Sungai Pinang Food Court (Astaka Sungai Pinang) offer an immersive taste of the city. You can enjoy traditional dim sum at Tai Tong Restaurant or visit Teksen Restaurant for famous heritage dishes. If you prefer a modern vibe, WHEELER'S, PINWHEEL RESTO CAFE, and Holy Guacamole - Love Lane provide trendy atmospheres and international fare. For a more unique experience, explore the Middle Eastern spices of Halab Penang or the scenic settings of The Forest - Heritage and Lagenda House & Cafe. With 10 diverse establishments just a short distance away, the area surrounding Eastern And Oriental Hotel ensures every palate is satisfied, from street food enthusiasts to those seeking a refined cafe experience.

Shopping Near Eastern And Oriental Hotel: Malls and markets within easy reach

Guests staying at Eastern And Oriental Hotel are perfectly positioned to explore the diverse retail landscape of Penang. For those seeking modern conveniences, the Komtar Complex, Penang Time Square, and Midland Park Centre offer a wide array of contemporary stores. Those looking for authentic local treasures can wander through the Jln Penang Street Market or the vibrant Chowraster Bazaar. Foodies and gift hunters should not miss the specialty offerings at Bee Chin Heong, Fuan Wong, and Hong Giap Hang. To round out your shopping excursion, visit the HS Sam Book Store for a great read or stop by the Penang Heritage Trust for unique cultural finds. This blend of high end malls and traditional street commerce ensures that every guest at Eastern And Oriental Hotel finds exactly what they are looking for, from artisanal snacks to heritage collectibles, all within a short distance of the property.

Room Prices at Eastern And Oriental Hotel: Is it worth the price?

Investing in a stay at Eastern And Oriental Hotel offers a premium experience that transcends the standard lodging options found in Penang. While the average price of a hotel room in Penang typically ranges from $51 to $75, the average price of a room at Eastern And Oriental Hotel is significantly higher, falling between $251 and $300. This price gap reflects the hotel's status as a bastion of colonial elegance and world class luxury. Guests are not simply paying for a place to sleep, but for an exclusive atmosphere of heritage and sophistication that is rare in the city. Choosing this establishment means opting for an upscale sanctuary where the refined service and historic grandeur justify the higher investment compared to the city average.

Guest Reviews of Eastern And Oriental Hotel: What guests love about their stay

Guests consistently praise Eastern And Oriental Hotel for providing an exceptional experience in Penang. Visitors are captivated by the gorgeous, clean rooms that come equipped with tons of facilities and amenities, complemented by spectacular views. The hospitality is a major highlight, with many mentioning the professional, helpful, and wonderful staff who make every stay feel special. Culinary experiences are equally impressive, with guests raving about the great food and breakfast. Beyond the rooms, the beautiful place is renowned for its stunning swimming pools and a very good location. From the friendly service to the overall beauty of the property, travelers love this place and describe their time here as a very nice stay.

What Guests Say About Eastern And Oriental Hotel: A closer look at the guest experience

Guests consistently praise Eastern And Oriental Hotel for delivering a sophisticated retreat in Penang, reflected in an impressive 9.0 overall rating. Visitors frequently highlight the exceptional comfort and cleanliness, both scoring 9.2, which ensure a relaxing atmosphere. The prime location is a major draw with a 9.2 score, while the high quality of the facilities and professional staff performance both earn a strong 9.0. While food and dining are well received at 8.4, the overall value of the experience remains high at 8.7. These ratings showcase a property where luxury and attention to detail create a memorable stay, making it a standout choice for those seeking a refined and polished getaway in the heart of the city.

Breakfast at Eastern And Oriental Hotel: Your guide to morning dining options

Start your morning in Penang with the refined culinary offerings at Eastern And Oriental Hotel. Guests can enjoy a lavish breakfast buffet at the restaurant breakfast area, featuring a comprehensive selection of American breakfast, Asian breakfast, and continental breakfast options. For those seeking a hearty start, a full English/Irish breakfast is available to satisfy every craving. If you prefer a slower pace, breakfast in room is an excellent choice for a private dining experience. These gourmet morning meals are priced at 88 MYR for adults and 60 MYR for children. Whether you choose the expansive buffet or a curated continental spread, the hotel ensures a sophisticated dining experience that perfectly complements the timeless elegance of your stay.

Wellness at Eastern And Oriental Hotel: Your guide to unwinding at the hotel

Rejuvenation takes center stage at Eastern And Oriental Hotel, where a curated selection of wellness facilities invites you to escape the bustle of Penang. Guests can immerse themselves in total tranquility within the lush greenery of the garden or take a refreshing dip in the sparkling outdoor pool. For those seeking deeper relaxation, the on-site spa offers a sanctuary of peace, featuring professional massage treatments designed to melt away tension. To complete the experience, a soothing soak in the hot tub provides the perfect way to quiet the mind and soothe the muscles after a day of exploration. Every detail of these facilities is designed to blend timeless elegance with modern comfort, ensuring that your stay is as restorative as it is luxurious. Whether you prefer the serenity of nature or the indulgence of a therapeutic treatment, these spaces provide a seamless retreat for the body and soul.

Sports and Activities at Eastern And Oriental Hotel: For guests who want to stay active

Eastern And Oriental Hotel offers a refined selection of sports and activity facilities designed to balance energy and relaxation during your visit to Penang. Guests can maintain their wellness routines at the free 24-hour fitness center, ensuring a workout is possible at any hour of the day. For those seeking unique entertainment, the on-site bowling alley provides a spirited way to unwind. Nature enthusiasts can explore the surrounding landscape via nearby hiking trails for a breath of fresh air. When it is time to slow down, the hotel provides a quiet library for reading and a shared lounge/tv area for social relaxation. Whether you are pushing your limits in the gym or enjoying a peaceful moment in the lounge, Eastern And Oriental Hotel ensures every guest finds their ideal pace throughout their stay.

Entertainment at Eastern And Oriental Hotel: What to do without leaving the hotel

Leisure and relaxation are seamlessly integrated into the guest experience at Eastern And Oriental Hotel, offering a refined escape in the heart of Penang. Guests can unwind with a sophisticated cocktail at the elegant bar or enjoy a refreshing drink under the sun at the poolside bar. For those looking to bring a piece of their journey home, the on-site shops provide a curated selection of treasures, including a dedicated gift/souvenir shop featuring unique local finds. Whether you are spending a lazy afternoon by the water or browsing for the perfect memento, the facilities ensure a seamless blend of luxury and convenience. Every corner of the property is designed to provide a serene atmosphere where visitors can enjoy high-end amenities without ever needing to step outside the hotel gates, making it an ideal sanctuary for those seeking both quietude and curated shopping.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Garden
  • Gym/fitness
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private entrance
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site
Sarkies
  • Cuisine: International, Local
Palm Court
  • Cuisine: English/Full, European, International, Local
Planters Lounge
  • Cuisine: International, Local, Western

Location

10 Farquhar Street, Georgetown, Penang, Malaysia

Exceptional9.2

Location

Airports
  • Penang International Airport (PEN)
    15.7 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.3 km
Public transportation
  • Komtar Bus Terminal
    1.2 km
  • Pengkalan Raja Tun Uda Bus Terminal
    1.2 km
Hospital or clinic
  • public health center
    350 m
Shopping
  • Gurney Plaza
    3.3 km
Convenience store
  • 24 XPRESS
    360 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    220 m
  • Armenian Street
    830 m
  • Pinang Peranakan Mansion
    830 m
  • Penang Fort Cornwallis
    880 m
  • Khoo Kongsi
    990 m
  • Chew's Jetty
    1.4 km
  • Kek Lok Si Temple
    7.4 km
  • Batu Ferringhi Beach
    11.0 km
  • Entopia
    13.5 km
  • Escape Theme Park
    13.6 km
Nearby landmarks
  • Farquhar's Bar
    20 m
  • Beach Blanket Babylon
    50 m
  • Glo
    50 m
  • Slippery Senoritas
    50 m
  • Renaissance Pewter
    50 m
  • Penang Pewter
    50 m
  • Jln Penang Street Market
    90 m
  • Ernest Zacharevic x E&O Gallery
    110 m
  • Little Penang Street Market
    130 m
  • Club Momo
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • The property requires a refundable security deposit upon check-in. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 0.5 km
  • Travel time to airport (minutes): 30
  • Airport transfer fee: 150 MYR
Extras
  • Breakfast charge (unless included in room price): 88 MYR
The property
  • Year property opened: 1885
  • Number of floors: 4
  • Room voltage: 240
  • Number of rooms : 230
  • Most recent renovation: 2001
  • Number of restaurants: 3

Reviews of Eastern And Oriental Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 8.0
  • 10
  • 8.8
  • 10
  • 8.4
  • 8.0
  • 9.6
  • 10
  • 10

Most recent

From 7,829 reviews

  • Cleanliness score 9.2 out of 10 and is a high score in Penang
  • Facilities score 9 out of 10 and is a high score in Penang
  • Location score 9.2 out of 10 and is a high score in Penang
  • Room comfort and quality score 9.3 out of 10 and is a high score in Penang
  • Service score 9 out of 10 and is a high score in Penang
  • Value for money score 8.7 out of 10 and is a high score in Penang

What guests liked

Summarized by AI

Breakfast: Breakfast at Sarkies and the 6th-floor venues gets repeated praise for its huge spread, with char kway teow, roti canai, prawn noodles, apom manis, and broad Asian and Western choices. (18 mentions)

Location: George Town location makes exploring easy, with UNESCO World Heritage Site areas, street food, galleries, wall art, main shopping streets, and Red Garden food court within walking distance or a short Grab or taxi ride. (16 mentions)

Room Views: Sea, ocean, estuary, and Straits views from balconies or suites are a consistent highlight, especially in sea-view rooms. (12 mentions)

Swimming Pool: Two pools stand out, especially the 6th-floor Victory Annexe infinity pool, with sea views, shaded sections, clean water, and a shallow area for kids. (11 mentions)

Room Comfort: Suites in both Heritage Wing and Victory Annexe feel especially roomy, often with sitting areas, balconies, and space that works well for longer stays. (10 mentions)

Overall Atmosphere: Old-world colonial character stands out, from grand staircases and black-and-white tiles to a calm, nostalgic atmosphere tied closely to Penang's history. (8 mentions)

Guest Type
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Show reviews that mention 

Service

Mentioned in 151 reviews
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79% Positive
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20% Unfavourable

Breakfast

Mentioned in 118 reviews
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90% Positive
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9% Unfavourable

Location

Mentioned in 86 reviews
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96% Positive
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3% Unfavourable

Cleanliness

Mentioned in 77 reviews
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74% Positive
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25% Unfavourable

Room size

Mentioned in 69 reviews
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97% Positive
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2% Unfavourable

Pool

Mentioned in 59 reviews
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86% Positive
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13% Unfavourable

Room comfort

Mentioned in 54 reviews
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79% Positive
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20% Unfavourable

Room view

Mentioned in 51 reviews
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98% Positive
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1% Unfavourable

Atmosphere

Mentioned in 47 reviews
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97% Positive
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2% Unfavourable
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  1. 10.0Exceptional

    JIEDAN from China
    Family with teens
    Victory Annexe Studio Suite King
    Stayed 3 nights in July 2026

    “Very impressive”

    The hotel is stunning and a major highlight of this trip to Penang. It is filled with retro Nanyang charm, with spacious and airy rooms, and expansive sea views just outside the balcony. Strolling along the beach in the morning or evening, the scenery is beautiful, and the resort atmosphere is very strong. The check-in at the front desk is efficient and smooth, and the room service is attentive. The breakfast variety is rich, and the freshly made Char Kway Teow is delicious; I must have it every day. It is an unforgettable stay experience, and I will definitely come back!

    Reviewed August 22, 2026
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    Dear Valued Guest, Thank you for your review and for sharing your experience with us. We're pleased to know that you enjoyed the spacious room, ocean views, attentive service, and breakfast selection, especially the freshly prepared char kway teow. We look forward to welcoming you back for another memorable stay in Penang. Kind regards, The Management

    Responded August 24, 2026
    Eastern And Oriental Hotel
  2. 10.0Exceptional

    SEKINE from Malaysia
    Family with teens
    Victory Annexe Studio Suite King
    Stayed 1 night in March 2026

    “Wonderful stay”

    I stayed here on the recommendation of a friend who had visited before. The location is simply wonderful, and the rooms are very spacious and clean. I was also happy to have a bathtub. Since I was going for afternoon tea at the Palm Court with my elementary school daughter, I thought we wouldn’t be able to finish it, so I appreciated that they accommodated us with a reservation for just one person. Sharing one afternoon tea between the two of us turned out to be just the right amount. My favorite was the jam for the scones. The pineapple and strawberry jams were exquisite. The other pastries were also very delicious, and usually when I go to other afternoon teas, I can't finish them, but here I was able to enjoy them alternately with the savory items without getting bored. The staff's service was attentive, allowing us to spend a relaxing and elegant time. The pool was refreshingly cool with a nice breeze. Additionally, the annex's souvenir shop was very well-stocked with many tasteful items for sale. It had a traditional yet modern atmosphere, making for a wonderful stay. I will definitely stay here again the next time I visit Penang.

    Reviewed April 01, 2026
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    Dear Valued Guest, Thank you for your review. We’re glad you enjoyed the spacious room, superb location, and a relaxing Afternoon Tea at Palm Court. It’s wonderful to hear our team and facilities made your stay memorable, and we’re pleased to know you plan to return on your next visit to Penang. Kind regards, The Management

    Responded April 03, 2026
    Eastern And Oriental Hotel
  3. 10.0Exceptional

    yosiaki from Japan
    Couple
    Deluxe Suite - Heritage Wing
    Stayed 3 nights in September 2026

    “The highest level of classic hotel in history.”

    The hotel has a classic atmosphere while also being clean, and most importantly, it is close to the sea with a stunning view where you can hear the sound of the waves! The quality of the food is high, and the staff's service is top-notch with no complaints. Evening cocktails are provided for free, and the accompanying light snacks are delicious as well. I would like to visit again for a long stay.

    Reviewed September 04, 2026
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    Dear Valued Guest, Thank you for your review. We're delighted you enjoyed the classic charm of our hotel, the beautiful sea views, exceptional dining experiences, and attentive service. We truly appreciate your kind words and look forward to welcoming you back for a longer stay in the future. Kind regards, The Management

    Responded September 07, 2026
    Eastern And Oriental Hotel
  4. 9.6Exceptional

    Prudence from Australia
    Couple
    Heritage Wing Superior Room with King Bed
    Stayed 6 nights in June 2026

    “Exceptional in every way”

    We stayed in the heritage wing for 6 nights. The room and bathroom were large, there is quality bed linen, quality bath products and large fluffy towels too. Only issue is we would've liked a rack or some additional hooks in the room or bathroom to hang wet swimmers. Not a problem, but the option of a pillow menu would be great as my partner prefers a flat pillow and I prefer high! The staff in every bar and restaurant were all incredibly kind and helpful, and management should be proud of them all. The meals are very affordable and every restaurant has a wonderful view too. The pools were wonderful after a day of exploring the wonderful UNESCO sights closeby. Would highly recommend this hotel and would happily stay again 🥰

    Reviewed July 02, 2026

    Dear Valued Guest, Thank you for sharing your experience. We are happy to hear that you enjoyed the spacious accommodations, thoughtful amenities, dining experiences, and the warm hospitality of our team. We also appreciate your suggestions regarding additional hanging space and pillow preferences, which have been noted for consideration. It’s wonderful to know you would happily stay with us again, and we truly appreciate your recommendation. Kind regards, The Management

    Responded July 03, 2026
    Eastern And Oriental Hotel
  5. 8.0Excellent

    DAN from China
    Couple
    Victory Annexe Studio Suite King
    Stayed 3 nights in December 2025

    “Very good”

    The room is very spacious, has a great view, and the shower facilities are comfortable. There is also night bed service, but surprisingly, there were leftover underwear from the previous guest in the wardrobe... I have stayed in hotels ranging from budget to high-end, and this is the first time I encountered such an issue. Even so, if I have the chance to go to Penang again, I would still choose to stay here; it feels very safe, and I can have breakfast facing the sea.

    Reviewed December 17, 2025
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    Dear Valued Guest, Thank you for sharing your feedback with us. We’re delighted you enjoyed the spacious room, beautiful view, and the comfort of our facilities. We sincerely apologize for the oversight regarding the wardrobe and will address this with our housekeeping team immediately. We look forward to welcoming you back to Penang soon. Kind regards, The Management

    Responded December 18, 2025
    Eastern And Oriental Hotel
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