Elegant Suites Westlake

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

10B Dang Thai Mai, Tay Ho District, Hanoi, Vietnam, 70000

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Escape to Elegant Suites Westlake in Hanoi's vibrant Tay Ho District. Enjoy stunning lakeside views, trendy cafes, and a vibrant expat community just steps away. Indulge in exclusive amenities including a pool with panoramic views and a rejuvenating steam room. The well-equipped rooms offer air conditioning, complimentary Wi-Fi, and refreshing showers. Explore nearby attractions like Ho Tay Water Park. Experience spacious apartments with fully equipped kitchens. Elegant Suites Westlake is the ultimate choice for a memorable getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Cleanliness 9.2
Room comfort and quality 9.2
Service 9.1
Value for money 9.0

Based on 2,223 verified reviews

Cleanliness

9.2

Room comfort and qua...

9.2

Service

9.1

Value for money

9.0

Facilities

8.9

Location

8.2

See map

8.2Excellent

Location rating score

Excellent location
Exceptional for walking
More details on walking
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There are 56 places in walking distance!

Parking
FREE
Walkable places
Huang Xi To Ho
210 m
Zo Project
220 m
Morning Ladies Street Market
280 m
Pho Linh Temple
360 m
L'Atelier
470 m
Popular landmarks
Presidential Palace Historical Site
2.8 km
Ho Chi Minh Mausoleum
3.0 km
One Pillar Pagoda
3.3 km
Vietnam Museum of Ethnology
3.5 km
Vietnam Military History Museum
3.6 km
Closest landmarks
Elegant Suites Westlake pool
80 m
 International SOS Medical and Dental Clinic - 24 hrs
360 m
Emporium Hanoi
560 m
Module 7
620 m
Bamboo Village Shop
620 m

Good to know

Value for money9.0
Distance to city center6.9 km
Location rating8.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport17.5 km

Rooms available at Elegant Suites Westlake

Exceptional
Room comfort & quality

9.2

Studio with Balcony
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  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 queen bed
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Premium One-Bedroom Apartment
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  • Room size: 86 m²/926 ft²
  • Lake view
  • 1 king bed
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Three Bedroom Apartment with Balcony
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  • Room size: 134 m²/1442 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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Apartment, 1 Bedroom, Garden View
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  • Room size: 86 m²/926 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Three-Bedroom Apartment with Balcony
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  • Room size: 135 m²/1453 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Two-Bedroom Apartment with Balcony
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  • Room size: 95 m²/1023 ft²
  • Garden view
  • 1 king bed & 1 queen bed
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Apartment, 2 Bedrooms, Garden View
...
    Enter dates to see prices
    Two Bedroom Apartment with Balcony
    ...
    • Room size: 123 m²/1324 ft²
    • City view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    One Bedroom Apartment
    ...
    • Room size: 86 m²/926 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio, Garden View
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices

    Frequently asked questions

    Elegant Suites Westlake offers airport transfer service upon request with an additional charge of 20 USD in local currency. To request, check the box on the booking form just before the payment page.

    While staying at Elegant Suites Westlake, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

    Elegant Suites Westlake features non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

    Elegant Suites Westlake offers free fitness center that is ideally situated at the tip of your finger, making it possible for you to get your daily training session in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

    Yes! Elegant Suites Westlake offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

    While on holiday getaway with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at Elegant Suites Westlake which include kids pool, kids club, and children's playground.

    While staying at Elegant Suites Westlake, begin your getaway by discovering the nearest points of interest that are within walking distance to the property which include Huang Xi To Ho, Zo Project, and Morning Ladies Street Market.

    While remaining at Elegant Suites Westlake, take joy in your morning or evening wander at nearby park which include Công viên Mặt Trời Mới, An Duong Tennis Courts, and Vườn hoa Lý Tự trọng.

    The typical room rate for Elegant Suites Westlake in the past month is 2171903.88 VND, compared to city's average of 1144705.57 VND.

    Verified group travelers that have stayed at this property have given Elegant Suites Westlake an average rating of 9.0. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

    Elegant Suites Westlake’s location in the Tay Ho District neighborhood makes it close to recognized points of interest which includes Chua Tran Quoc and Presidential Palace Historical Site.

    Start your mornings right, with the continental and buffet breakfast options provided at Elegant Suites Westlake.

    More about Elegant Suites Westlake

    More about Elegant Suites Westlake

    Experience Luxury and Tranquility at Elegant Suites Westlake

    Discover a world of elegance and tranquility at Elegant Suites Westlake, a luxurious 5-star hotel located in the heart of Hanoi, Vietnam. With its stunning architecture, impeccable service, and breathtaking views of the West Lake, this hotel offers a truly unforgettable experience for discerning travelers. Built in 2014 and recently renovated in the same year, Elegant Suites Westlake boasts a modern and sophisticated design that seamlessly blends with the surrounding natural beauty. The hotel's prime location, just 6.9 kilometers from the city center, allows guests to enjoy the best of both worlds - the vibrant energy of Hanoi and the serene atmosphere of the West Lake. Check-in at Elegant Suites Westlake begins at 02:00 PM, allowing guests ample time to settle in and start their unforgettable stay. The check-out time is set at 12:00 PM, ensuring a leisurely departure and allowing guests to make the most of their last moments in this luxurious oasis. With a total of 129 rooms, Elegant Suites Westlake offers a range of accommodation options to suit every traveler's needs. Each room is meticulously designed and furnished with modern amenities, ensuring maximum comfort and relaxation. Whether you choose a spacious deluxe room or a lavish suite, you can expect nothing less than the highest standards of luxury and sophistication. Families with young children will find Elegant Suites Westlake to be a perfect choice. The hotel's child policy allows children between the ages of 2 to 5 to stay free of charge, making it an ideal destination for a family vacation. The hotel's dedicated staff is also available to assist with any special requests or arrangements to ensure a memorable stay for the entire family. With its impeccable service, stunning views, and luxurious amenities, Elegant Suites Westlake is the ultimate destination for those seeking a truly unforgettable experience in Hanoi. Whether you are traveling for business or leisure, this 5-star hotel guarantees a stay filled with luxury, tranquility, and exceptional service.

    Unwind and Indulge in Elegant Suites Westlake's Luxurious Entertainment Facilities

    At Elegant Suites Westlake, we believe that relaxation and entertainment go hand in hand. That's why we offer a wide range of top-notch facilities to ensure that our guests have a truly memorable stay. Step into our elegant bar and treat yourself to a refreshing cocktail or a glass of fine wine. Our skilled bartenders will be happy to whip up your favorite drink while you unwind and soak in the sophisticated ambiance. If you're in need of some pampering, head over to our salon and indulge in a rejuvenating beauty treatment or a stylish haircut. Our professional staff will ensure that you leave feeling refreshed and looking your best. For the ultimate relaxation experience, make your way to our spa, where you can enjoy a soothing massage or unwind in the hot tub, sauna, or steam room. Let the stress melt away as you immerse yourself in the tranquil atmosphere and indulge in some well-deserved self-care. Our beautiful garden provides the perfect setting for a leisurely stroll or a quiet moment of reflection. Take in the lush greenery and enjoy the serenity of nature as you escape from the hustle and bustle of the city. If you're in the mood for some quiet time with a good book, our library offers a diverse collection of literature for you to explore. Get lost in the pages of a captivating novel or expand your knowledge with a selection of informative books. For those who prefer some company, our shared lounge/TV area is the perfect place to relax and socialize. Catch up on your favorite shows or engage in lively conversations with fellow guests in this cozy and inviting space. With our exceptional entertainment facilities, Elegant Suites Westlake ensures that every moment of your stay is filled with relaxation, indulgence, and enjoyment.

    Stay Active at Elegant Suites Westlake's Impressive Sports Facilities

    At Elegant Suites Westlake, staying active and fit is made easy with a range of top-notch sports facilities. Whether you prefer a refreshing swim or an invigorating workout, this hotel has you covered. Dive into the indoor pool for a relaxing swim, no matter the weather outside. The pool is perfect for both leisurely laps and energetic water exercises. For those who prefer to work up a sweat on dry land, the hotel offers a well-equipped fitness center. With state-of-the-art exercise machines and a variety of weights, guests can enjoy a comprehensive workout session. The fitness center is free to use for all guests, making it convenient and accessible for everyone. If you prefer to soak up the sun while staying active, the hotel also boasts a magnificent outdoor pool. Take a dip in the crystal-clear waters and enjoy the stunning views of the Westlake area. The outdoor pool is perfect for both leisurely swims and fun water activities with friends and family. Whether you are a fitness enthusiast or simply looking to unwind, Elegant Suites Westlake's sports facilities have something for everyone. With an indoor pool, fitness center, and outdoor pool, guests can enjoy a well-rounded and fulfilling stay at this exceptional hotel.

    Convenience Facilities at Elegant Suites Westlake

    Elegant Suites Westlake in Hanoi, Vietnam offers a range of convenient facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delicious meals and snacks delivered right to their doorstep at any time of the day or night. The hotel also provides laundry service, making it easy for guests to have their clothes cleaned and pressed without the need to leave the premises. Additionally, the safety deposit boxes offer a secure place for guests to store their valuables during their stay. The concierge at Elegant Suites Westlake is always ready to assist guests with any requests or queries they may have. Whether it's arranging transportation, booking tickets for local attractions, or providing recommendations for nearby restaurants and shops, the concierge is dedicated to ensuring a memorable stay for every guest. The hotel also offers Wi-Fi in public areas, allowing guests to stay connected and browse the internet effortlessly. For guests who prefer to smoke, there is a designated smoking area available. In addition to the public Wi-Fi, Elegant Suites Westlake also provides free Wi-Fi in all rooms, allowing guests to stay connected from the comfort of their own accommodation. The hotel offers dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed without having to worry about finding a local laundromat. Express check-in/check-out services are available, ensuring a seamless and efficient process for guests. Luggage storage is also provided, allowing guests to safely store their belongings before check-in or after check-out. The hotel's daily housekeeping service ensures that rooms are kept clean and tidy throughout the stay.

    Convenient Transport Facilities at Elegant Suites Westlake

    Elegant Suites Westlake in Hanoi, Vietnam offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the property upon arrival. Whether you're visiting for business or leisure, the hotel's friendly staff can arrange tours to explore the vibrant city of Hanoi and its surrounding attractions, allowing you to make the most of your stay. For guests who prefer to drive, Elegant Suites Westlake offers a spacious and secure car park onsite, free of charge. If you don't have your own vehicle, the hotel also provides car hire services, allowing you to conveniently explore the city at your own pace. Additionally, the hotel offers a reliable taxi service, ensuring that you can easily get around Hanoi without any transportation worries. To enhance your travel experience, Elegant Suites Westlake also offers a ticket service, making it convenient for guests to book tickets for various attractions and activities in Hanoi. Whether you're planning to visit a museum, catch a live performance, or explore the famous landmarks, the hotel's ticket service will assist you in securing the best options. With its comprehensive range of transport facilities, Elegant Suites Westlake ensures that guests have a seamless and enjoyable stay in Hanoi.





    Indulge in Exquisite Dining at Elegant Suites Westlake

    At Elegant Suites Westlake, we understand the importance of a delightful dining experience. With our range of dining facilities, we ensure that our guests' culinary desires are met around the clock. Start your day with a scrumptious breakfast buffet, offering a wide selection of continental delights to satisfy every palate. Our attentive staff is always ready to cater to your needs, whether you prefer to dine in the comfort of your room or at our elegant restaurant. For a quick pick-me-up or a casual catch-up with friends, our coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or indulge in a variety of light bites and pastries. If you prefer the privacy of your room, our 24-hour room service is at your disposal, delivering delectable dishes straight to your door. With daily housekeeping, you can rest assured that your dining experience will be accompanied by a clean and inviting ambiance. At Elegant Suites Westlake, we aim to create a dining experience that is both convenient and unforgettable.

    Luxurious Room Options at Elegant Suites Westlake in Hanoi

    Discover a variety of spacious and stylish accommodations at Elegant Suites Westlake, perfect for both leisure and business travelers. Choose from our One-Bedroom Apartment, offering 86 square meters of comfort, or opt for the Two Bedroom Apartment, which spans 123 square meters and features versatile bedding options. For larger groups or families, our Three Bedroom Apartments provide ample space, ranging from 134 to 135 square meters, with configurations suitable for up to six guests. Additionally, guests can enjoy the stunning city views from the Studio with Balcony or the Three Bedroom Apartment with Balcony, both offering 50 and 134 square meters of elegant living space respectively. Our Premium One-Bedroom Apartment combines the best of comfort and style within 86 square meters, ensuring a memorable stay.

    Discover the Vibrant Tay Ho District in Hanoi

    Nestled on the shores of the breathtaking West Lake, the Tay Ho District in Hanoi offers a vibrant and picturesque escape from the bustling city center. Known for its charming blend of traditional Vietnamese culture and modern cosmopolitan vibes, this district is a favorite among locals and tourists alike. One of the highlights of the Tay Ho District is its stunning natural beauty. The expansive West Lake, also known as Tay Ho Lake, provides a serene backdrop for leisurely strolls along the promenade or relaxing boat rides. The district is also home to several lush parks and gardens, offering a peaceful retreat from the urban chaos. Apart from its natural attractions, the Tay Ho District boasts a thriving food and entertainment scene. The streets are lined with trendy cafes, stylish restaurants, and vibrant night markets, offering a wide array of culinary delights and entertainment options. Whether you're craving traditional Vietnamese street food or international cuisine, Tay Ho has something to satisfy every palate. With its charming atmosphere, stunning landscapes, and vibrant culture, the Tay Ho District in Hanoi is a must-visit destination for travelers seeking an authentic and memorable experience in Vietnam.

    Convenient Transportation from Hanoi Airports to Elegant Suites Westlake

    Welcome to Elegant Suites Westlake, a luxurious retreat nestled in the picturesque Tay Ho District of Hanoi, Vietnam. Getting to this exquisite property from the nearby airports is a breeze, ensuring a seamless start to your stay. If you are arriving at Noi Bai International Airport, the closest airport to Elegant Suites Westlake, you have several transportation options to choose from. The most convenient and hassle-free way is to book a private airport transfer. The hotel can arrange a comfortable and air-conditioned car to pick you up and drop you off directly at the hotel's doorstep. This option provides the utmost convenience and saves you the trouble of navigating public transportation. Alternatively, you can also opt for a taxi or ride-hailing service from the airport. Noi Bai International Airport has designated taxi stands where you can easily find a reputable taxi operator. Make sure to choose a metered taxi and insist on using the meter to ensure a fair fare. Ride-hailing services such as Grab are also widely available in Hanoi and offer a convenient and reliable option for transportation. Once you arrive at Elegant Suites Westlake, you will be greeted by the hotel's elegant and welcoming ambiance. The property offers spacious and well-appointed suites with modern amenities, ensuring a comfortable and luxurious stay. Indulge in the stunning views of West Lake, relax by the outdoor pool, or treat yourself to a rejuvenating spa treatment. With its convenient location and impeccable service, Elegant Suites Westlake is the perfect choice for discerning travelers seeking a memorable stay in Hanoi.

    Discover the Vibrant Surroundings of Elegant Suites Westlake

    Located in Hanoi, Vietnam, Elegant Suites Westlake offers a prime location with a variety of nearby landmarks and attractions to explore. Just a stone's throw away, Ho Tay Water Park provides endless fun and excitement for families and thrill-seekers alike. Dive into the thrilling water slides or relax in the lazy river, making unforgettable memories with your loved ones. For wine enthusiasts, Vin+ 35B Xuân La is the perfect destination to indulge in a wide selection of exquisite wines. Savor the rich flavors and enjoy a cozy ambiance as you unwind after a long day of sightseeing. Phu Tay Ho, a mesmerizing temple on the banks of West Lake, is a must-visit attraction. Immerse yourself in the tranquility and spirituality of this sacred place, and witness breathtaking views of the lake. Fitness enthusiasts can head to Zenith Yoga, a nearby yoga studio offering a range of classes for all levels. Rejuvenate your mind, body, and soul as you practice various yoga poses and find inner peace. For those seeking cultural experiences, Kim Lien Pagoda is a fascinating Buddhist temple that showcases stunning architecture and intricate sculptures. Discover the rich history and traditions of Vietnam as you explore this serene place of worship. Shopaholics will be delighted to know that a mall is conveniently located nearby, offering a wide array of shops, boutiques, and entertainment options. Indulge in a shopping spree or catch the latest blockbuster movie at the cinema. In case of any medical emergencies, International SOS Medical and Dental Clinic is just a short distance away, providing round-the-clock healthcare services. For your everyday needs, Oasis Grocery Store and Gourmet Shop is within walking distance, offering a variety of fresh produce, imported goods, and gourmet treats. Lastly, Gian Hàng Từ Thiện is a charitable shop nearby, where you can support a good cause and shop for unique handicrafts, souvenirs, and gifts. With its diverse range of nearby landmarks and attractions, Elegant Suites Westlake ensures that you have an unforgettable stay filled with adventure, relaxation, and cultural immersion.





    Delightful Dining Experiences at Elegant Suites Westlake

    Elegant Suites Westlake is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in the rich flavors of Indian cuisine at MAAZI West-Lake or Dalcheeni Indian Restaurant, where you can savor aromatic curries and traditional tandoori dishes. For a taste of international flavors, head to Chops Tay Ho or 6 Degrees, where you can enjoy mouthwatering steaks, burgers, and a variety of Western dishes. Pizza lovers will be delighted by the authentic Italian pizzas served at Pizza Belga, while those craving Mexican cuisine can satisfy their cravings at Anita's Cantina. The Republic offers a trendy atmosphere and a diverse menu featuring both local and international dishes. For a truly authentic Vietnamese dining experience, Phuong Nguyen Restaurant is a must-visit, serving up traditional Vietnamese delicacies. Lastly, Hill top curry Indian restaurant and Dragon Cello Restaurant provide additional options for those seeking a diverse culinary experience. With such a wide array of restaurants just steps away from Elegant Suites Westlake, guests are sure to find a dining option to suit their every craving.

    Shop till you drop at Elegant Suites Westlake’s surrounding shopping landmarks

    Elegant Suites Westlake is situated in a vibrant neighborhood that offers a plethora of shopping options for guests to indulge in. Just a stone's throw away, you'll find Module 7, a trendy boutique known for its unique and stylish fashion pieces. For those looking for locally-made wooden crafts and furniture, Wood Plus Vietnam is the perfect place to explore. Zeds Threads and George's Fashion Boutique are also nearby, offering a wide range of fashionable clothing options for both men and women. L'Atelier is a must-visit for art enthusiasts, showcasing exquisite lacquerware and other artistic creations. Lacquer and more is another hidden gem, offering a wide selection of lacquer products that make for perfect souvenirs. If you're interested in supporting local artisans, Zo Project is a fair-trade store that sells handmade products crafted by underprivileged communities. For a more upscale shopping experience, Emporium Hanoi is just a short drive away, featuring a curated collection of high-end fashion brands. And if you're looking to bring a piece of Vietnam's traditional craftsmanship home, Bamboo Village Shop is the place to go, offering a variety of handmade bamboo products. With such a diverse array of shopping landmarks in the vicinity, guests at Elegant Suites Westlake will be spoilt for choice.

    Affordable Luxury: Experience Elegance at a Great Value

    At Elegant Suites Westlake, you can indulge in a luxurious stay without breaking the bank. With an average room price of just $105, this upscale hotel offers exceptional value for money. Compared to the average price of a hotel room in Hanoi, which stands at $67, Elegant Suites Westlake provides an unbeatable combination of elegance and affordability. Step into a world of opulence and sophistication as you enter your spacious and well-appointed room. Each room at Elegant Suites Westlake is meticulously designed to provide a comfortable and stylish sanctuary for guests. From the plush bedding to the modern amenities, every detail has been carefully thought out to ensure a truly memorable stay. Experience the best of Hanoi's vibrant city life while enjoying the tranquility of Elegant Suites Westlake. Take advantage of the hotel's convenient location near the city center, where you can easily explore popular attractions, dine at local eateries, and immerse yourself in the rich cultural heritage of Vietnam. Don't miss out on this incredible opportunity to experience luxury at an affordable price. Book your stay at Elegant Suites Westlake today!

    Excellent Staff and Impressive Facilities

    Elegant Suites Westlake in Hanoi, Vietnam, has received rave reviews for its exceptional staff and impressive facilities. Guests have praised the friendly and helpful staff who go above and beyond to ensure a pleasant stay. From arranging transportation to providing useful local tips, the staff at Elegant Suites Westlake truly make guests feel welcome and well taken care of. The hotel's swimming pool and gym have also garnered positive feedback. Guests have described the pool as lovely, clean, and large, making it the perfect spot to relax and unwind. The well-equipped gym allows guests to maintain their fitness routines even while traveling. In addition to the outstanding staff and facilities, guests have also commended the cleanliness and spaciousness of the rooms. The rooms at Elegant Suites Westlake are described as clean, well-equipped, and large, providing ample space for a comfortable stay. Overall, Elegant Suites Westlake offers a delightful experience with its excellent staff, impressive facilities, and comfortable rooms. Whether you're visiting Hanoi for business or leisure, this hotel is sure to exceed your expectations.

    Unforgettable Stays at Elegant Suites Westlake

    Elegant Suites Westlake in Hanoi, Vietnam has garnered an impressive reputation among its guests, as reflected in their glowing reviews. With an overall rating of 8.8, this luxurious hotel offers an exceptional experience that leaves a lasting impression on visitors. From the moment you step into the elegant lobby, you are greeted by a warm and attentive staff who are dedicated to ensuring your comfort and satisfaction throughout your stay. The staff's performance is highly praised, with a remarkable rating of 9.1, showcasing their commitment to providing top-notch service to every guest. One of the standout features of Elegant Suites Westlake is its impeccable cleanliness, which has earned it a remarkable rating of 9.2. From the pristine rooms to the well-maintained common areas, every corner of the hotel exudes a sense of freshness and hygiene. Guests can relax and unwind in the utmost comfort, as the hotel boasts a remarkable rating of 9.2 for comfort. The spacious and well-appointed suites are designed with the utmost attention to detail, offering a serene retreat after a day of exploring the vibrant city of Hanoi. Furthermore, Elegant Suites Westlake is highly regarded for its excellent value, with a rating of 8.9. Guests appreciate the exceptional facilities provided by the hotel, which have earned a commendable rating of 8.8. Whether it's the state-of-the-art fitness center, the tranquil swimming pool, or the rejuvenating spa, the hotel ensures that guests have access to a wide range of amenities that enhance their overall experience. Although the hotel's location has a rating of 8.1, guests find it to be a peaceful and idyllic oasis away from the bustling city center, offering a serene setting overlooking the picturesque Westlake. Overall, Elegant Suites Westlake has consistently received positive feedback from its guests, who praise its exceptional staff performance, impeccable cleanliness, luxurious comfort, excellent value, and top-notch facilities. If you're looking for an unforgettable stay in Hanoi, this hotel is sure to exceed your expectations and create lasting memories.

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    Amenities and facilities

    Excellent8.9

    Facilities

    Most talked about facilities

    Languages spoken
    • English
    • French
    • Vietnamese
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Golf course [on-site]
    • Gym/fitness
    • Hot tub
    • Massage
    • Pool with view
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Professional-grade sanitizing services
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Asian breakfast
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast [free]
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Business facilities
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Grooming service
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Library
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shared lounge/TV area
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family/child friendly
    • Family room
    • Kids club
    • Playground
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Bathrobes
    • Bathtub
    • Blackout curtains
    • Cleaning products
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Kitchenware
    • Linens
    • Microwave
    • Mini bar
    • Mosquito net
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Smoke detector
    • Sofa
    • Telephone
    • Toiletries
    • Wake-up service
    • Washing machine
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental

    Location

    10B Dang Thai Mai, Tay Ho District, Hanoi, Vietnam, 70000

    Excellent8.2

    Location

    Airports
    • Noi Bai International Airport (HAN)
      17.5 km 25 min drive
    • Cat Bi International Airport (HPH)
      97.3 km
    Public transportation
    • Hanoi Railway Station
      4.5 km
    Hospital or clinic
    •  International SOS Medical and Dental Clinic - 24 hrs
      360 m
    Shopping
    • Night Market
      3.9 km
    Convenience store
    • Vinmart
      2.8 km 14 min drive
    Cash withdrawal
    • ATM
      1.1 km

    What's nearby

    Popular landmarks
    • Presidential Palace Historical Site
      2.8 km
    • Ho Chi Minh Mausoleum
      3.0 km
    • One Pillar Pagoda
      3.3 km
    • Vietnam Museum of Ethnology
      3.5 km
    • Vietnam Military History Museum
      3.6 km
    • Temple of Literature & National University
      4.0 km
    • Old Quarter
      4.1 km
    • St. Joseph's Cathedral
      4.5 km
    • Hoa Lo Prison
      4.7 km
    • Vietnamese Women's Museum
      5.2 km
    Nearby landmarks
    • Elegant Suites Westlake pool
      80 m
    • Huang Xi To Ho
      210 m
    • Zo Project
      220 m
    • Morning Ladies Street Market
      280 m
    • Pho Linh Temple
      360 m
    •  International SOS Medical and Dental Clinic - 24 hrs
      360 m
    • L'Atelier
      470 m
    • HanoiBoutique Tailoring
      490 m
    • K-market Xuân Diệ
      510 m
    • Emporium Hanoi
      560 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Distance from city center6.9 km
    • Travel time to airport (minutes)36
    • Airport transfer fee20 USD
    The property
    • Year property opened2014
    • Number of floors17
    • Number of rooms 129
    • Most recent renovation2014
    • Number of restaurants1
    • Number of bars/lounges1

    Reviews of Elegant Suites Westlake from real guests

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    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

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    8.8

    Excellent

    Recent ratings trend

    10 most recent verified ratings received by the property

    • 9.6
    • 6.4
    • 10
    • 10
    • 6.4
    • 9.2
    • 10
    • 10
    • 10
    • 10

    Most recent

    • Cleanliness score 9.2 out of 10 and is a high score in Hanoi
      Cleanliness9.2
    • Room comfort and quality score 9.2 out of 10 and is a high score in Hanoi
      Room comfort and quality9.2
    • Service score 9.1 out of 10 and is a high score in Hanoi
      Service9.1
    • Value for money score 9 out of 10 and is a high score in Hanoi
      Value for money9.0
    • Facilities score 8.9 out of 10 and is a high score in Hanoi
      Facilities8.9
    • Location score 8.2 out of 10 and is a high score in Hanoi
      Location8.2
    High score for Hanoi

    Rating

    9+ Exceptional (385)
    8-9 Excellent (137)
    7-8 Very Good (117)
    6-7 Good (23)
    <6 Below Expectation (29)

    Review summary

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    This hotel is located in a central area surrounded by cafes and restaurants, providing plenty of dining options. Guests praise the quality of the breakfast buffet and hotel food, which are highly recommended. The staff speaks English and is friendly, offering great alternative suggestions. The apartments are spacious, well-maintained, and clean, fully equipped for a comfortable visit. You can also enjoy the excellent breakfast and relaxing spa for a rejuvenating stay.

    Few guests mentioned that reception staff needs retraining as they are not friendly.

    Did you find this review summary helpful?

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    Show reviews that mention 

    Showing 691 verified guest comments
    Changed to review page 1
    1. 9.2
      Exceptional
      Shashank from United States
      Solo traveler
      Studio with Balcony
      Stayed 5 nights in March 2025

      “5 Nights @ Elegant Suites”

      This is a well-maintained, luxurious, and spacious property. I stayed in a studio apartment that was incredibly roomy, clean, and equipped with all the amenities I needed. Having a washer and dryer in the unit was a big plus, especially since I'd been traveling for an extended period. The pool is large and stunning, and the breakfast was outstanding. I always made my way to the omelette station for a variety of egg dishes. If you want a change from the hotel restaurant, there are plenty of dining options within walking distance. The lake is also just a short stroll away, and it's easy to explore the surrounding attractions around West Lake, as long as you're okay walking through traffic. One day, I walked all the way to the Old Quarter, which took me about an hour. The next time, I opted for a Grab scooter, which cost around $3 USD. Overall, it was a great stay if you're looking for a spacious, luxurious experience and don’t mind being a bit further from the Old Quarter vibe. The staff was very helpful as well.

      Reviewed March 16, 2025
    2. 6.4
      Good
      alexandra from Philippines
      Group
      Suite Two Bedrooms
      Stayed 4 nights in July 2025

      “Housekeeping threw away my mom’s medical necessities!!”

      Terrible experience for us because the housekeeping staff threw away my mom’s necessities for cleaning her wound. She is a cancer patient who needs to clean her wound twice a day and when we arrived from wandering on our last day to freshen before going to the airport, we couldn’t find the plastic on the night stand containing a full plastic of gloves, a newly opened large container of wipes, surgical tape and surgical scissors, which was ON TOP OF THE NIGHT STAND. we asked the receptionist to ask why they threw it and they said because it had blood on it which is impossible because even my mom’s wound doesn’t have blood and the plastic has been there for our 4 day stay only for them to throw out on our last day. The receptionist didn’t know how to handle the situation and i had to spell out to them that we need surgical tape which they might have if they have a first aid kit. They gave us a silk 1/4 inch tape and did not give us scissors even if they knew housekeeping threw away ours. Our tape was new and 1 inch in width. We had to tell our airport transfer driver to bring us to the pharmacy. They weren’t any help and we weren’t even compensated for what they threw away. The deposit is very expensive but if they break or lose something belonging to the guests, we get NOTHING!

      Reviewed July 28, 2025
    3. 9.2
      Exceptional
      NURI from South Korea
      Group
      Three Bedroom Apartment with Balcony
      Stayed 4 nights in April 2024

      “A good place to go for a family trip or a group trip.”

      We traveled with 3 family members. To get to a place like Old Town where many people go, we need to take a taxi for about 15 minutes. However, taxis are easy to catch and the fare is cheap, so it’s not a big problem. The accommodation is quiet and fairly clean. It seems suitable for mixed groups of travelers. There are rooms with a living room and several bedrooms, so it’s good to separate the women's and men's rooms. I haven't used the swimming pool, so I don't know about it, but the breakfast was delicious and reasonably varied. In particular, the pho was just as rich in flavor as the ones bought outside, and I ate it every morning.

      Reviewed July 10, 2025
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    4. 10.0
      Exceptional
      Hai from Vietnam
      Couple
      Two Bedroom Apartment with Balcony
      Stayed 1 night in September 2025

      “Great holiday!”

      The family had a wonderful holiday on September 2nd at the hotel, which was spacious, clean, and had very friendly staff. The breakfast was delicious and of high quality! We will definitely return here when we come to Hanoi. Thank you, hotel!

      Reviewed September 06, 2025
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    5. 10.0
      Exceptional
      Huy from Vietnam
      Couple
      Apartment, 2 Bedrooms, Garden View
      Stayed 2 nights in April 2025

      “Amazing experience!”

      This place is truly worth the money, with a great location near the lake and modern amenities. Cleanliness is a huge plus, and the staff is always friendly and enthusiastic in their support, making the vacation more comfortable than ever. If you are looking for a place to relax and enjoy, this is definitely the perfect choice!

      Reviewed May 04, 2025
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    Changed to review page 1

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