Fragrance Hotel - Balestier

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

255 Balestier Road, Novena, Singapore, Singapore, 329710

Highlights

Rated highly by Couples

Worth for couple to stay and take short holiday
Highly rated for safety & security

It's affordable, accessible and safe to stay.
Highly Rated by Family Traveller

Its really for family and wheelchair friendly.
Top Value

The place is budget-friendly, and you get what you pay for.
Professional guest services

It’s first choice I will stay when come back to travel here.

Facilities

Free Wi-Fi

Front desk [24-hour]

Family room

Luggage storage

Laundry

Non-smoking rooms

Air conditioning in public area

Elevator

About us

Fragrance Hotel - Balestier is perfect for two travelers, offering cozy loft-style rooms near Novena’s food scene and heritage attractions, ensuring comfort, convenience, and an authentic Singaporean experience. Nestled in the vibrant Novena neighborhood, this hotel provides easy access to trendy cafes, serene streets, and busy shopping hubs. Guests enjoy 24-hour check-in, a dedicated front desk, air-conditioned rooms with free Wi-Fi, and select rooms with private balconies or terraces. Nearby landmarks include the 24-hour Mustafa Centre and culturally rich Little India. Fragrance Hotel - Balestier is an excellent base for two travelers to explore Singapore’s heritage and cuisine. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Service 8.5
Value for money 8.3
Cleanliness 8.1
Location 8.1

Based on 4,240 verified reviews

Service

8.5

Value for money

8.3

Cleanliness

8.1

Location

8.1

Facilities

7.5

Room comfort and qua...

7.1

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Nearest transportation options

Novena is within 1.04 km

Novena MRT Station is within 1.06 km

See map

8.1Excellent

Location rating score

Excellent location - 260 meters from city center
Exceptional for walking
More details on walking
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There are 51 places in walking distance!

Walkable places
The Durian Expert
70 m
Neverland
90 m
Whampoa Hawker Centre
220 m
Durian Store
310 m
Sindy Durian
330 m
Popular landmarks
Orchard Road
2.8 km
Singapore Flyer
3.8 km
Singapore Botanic Gardens
4.2 km
Sands Skypark Observation Deck
4.2 km
National Orchid Garden
4.4 km
Closest landmarks
Balestier Point
70 m
Ken Jia Tcm Healthcare PTE. LTD.
70 m
N B Tham Clinic
100 m
Balestier Dental Surgery
110 m
Block 104 Carpark
180 m

Good to know

Value for money8.3
Distance to city center3.3 km
Location rating8.1
Nearest airportSeletar Airport (XSP)
Distance to airport10.6 km

Select your room

1/18

Superior Room

12 m²/129 ft²
Max 2 adults
1 double bed
Preferred by Couples
  • Outdoor view

1/18

Superior Loft

13 m²/140 ft²
Max 2 adults
1 double bed
1/18

Deluxe Twin Room

13 m²/140 ft²
Max 2 adults
2 single beds

8.2

Excellent

Room comfort and quality
  • Outdoor view

1/18

Deluxe Loft

14 m²/151 ft²
Max 2 adults
1 double bed
1/18

Superior triple

14 m²/151 ft²
Max 4 adults
1 queen bed
1/18

Superior Family Room

14 m²/151 ft²
Max 3 adults
1 single bed and 1 double bed
Fits groups

8.1

Excellent

Room comfort and quality
  • Outdoor view

1/11

Deluxe Loft, 1 Double Bed

14 m²/151 ft²
Max 3 adults
1/5

Standard Triple

Max 251 adults
1/3

Superior Triple Room

14 m²/151 ft²
Max 4 adults
1/3

Superior Family Loft

14 m²/151 ft²
Max 7 adults
Fits groups

Frequently asked questions

Yes! Fragrance Hotel - Balestier provides laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Fragrance Hotel - Balestier satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, first aid kit, body thermometer, and staff trained in safety protocol for increased safety precautions and hygiene protocols.

While lounging at Fragrance Hotel - Balestier, take pleasure in your evening or night out at Lithe House, Albert Court Village Hotel Lobby Lounge, and Cue Guru to get the most out of your nightlife.

Fragrance Hotel - Balestier was built in 2004.

Verified past guests that have stayed at Fragrance Hotel - Balestier had an average nightly stay of 3 nights at this property.

Fragrance Hotel - Balestier's most popular month where verified guests travelers have stayed the most is in January.

Past guests that stayed at Fragrance Hotel - Balestier have given this property a rating of 8.493 for its exceptional service as the primary highlight for their stay.

Verified families with young children that have stayed at this property have given Fragrance Hotel - Balestier an average rating of 7.7. You can look up more descriptive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Novena, 1042.01 m away from Fragrance Hotel - Balestier.

Fragrance Hotel - Balestier’s local community is Toa Payoh which consists of popular restaurants such as SAFRA Toa Payoh (Restaurant).

Fragrance Hotel - Balestier is situated within Novena, which makes it effortlessly close to natural scenery including Cloud Forest.

More about Fragrance Hotel - Balestier

More about Fragrance Hotel - Balestier

Affordable Comfort at Fragrance Hotel - Balestier

Located in the vibrant city of Singapore, Fragrance Hotel - Balestier offers affordable comfort and convenience for both business and leisure travelers. With its prime location just 3.3 kilometers from the city center, guests can easily explore the city's top attractions and immerse themselves in the bustling urban atmosphere. Check-in at Fragrance Hotel - Balestier begins at 03:00 PM, allowing guests to settle in and start their Singapore adventure. The hotel's friendly and attentive staff are always ready to assist guests with their needs, ensuring a smooth and hassle-free check-in process. For those arriving by air, the hotel is conveniently situated just 25 minutes away from the airport, making it a convenient choice for travelers. Built in 2004 and last renovated in 2015, Fragrance Hotel - Balestier offers 48 comfortable and well-appointed rooms. Each room is designed with modern amenities and stylish decor, providing a cozy and relaxing retreat after a day of exploring the city. Whether you're traveling solo, with a partner, or with family, the hotel has a room to suit your needs. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 0 to 11 to stay free of charge. This makes Fragrance Hotel - Balestier an ideal choice for families looking for affordable accommodation without compromising on comfort and convenience. From exploring the city's attractions to enjoying quality family time, this hotel provides the perfect base for a memorable stay in Singapore. Check-out at Fragrance Hotel - Balestier is until 12:00 PM, giving guests ample time to pack up and prepare for their departure. Whether you're in Singapore for business or pleasure, this budget-friendly hotel offers a comfortable and convenient stay, allowing you to make the most of your time in this vibrant city.

Convenient Facilities at Fragrance Hotel - Balestier

At Fragrance Hotel - Balestier, guests can enjoy a range of convenient facilities that cater to their needs. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and freshened up during their stay. Whether it's a quick wash or a complete laundry service, guests can rely on the hotel's efficient and professional staff to take care of their garments. In today's digital age, staying connected is essential, and Fragrance Hotel - Balestier understands this. With Wi-Fi available in public areas, guests can easily access the internet and stay connected with friends, family, or work. Additionally, the hotel provides free Wi-Fi in all rooms, allowing guests to browse the web, stream their favorite shows, or catch up on emails from the comfort of their own room. To make guests' stay even more convenient, Fragrance Hotel - Balestier offers luggage storage facilities. Whether guests arrive early or have a late departure, they can securely store their luggage at the hotel and explore the city without any hassle. This service ensures that guests can make the most of their time in Singapore without having to worry about their belongings.

Modern Comfort and Convenience at Fragrance Hotel - Balestier

At Fragrance Hotel - Balestier, guests can expect a stay that combines modern comfort and convenience. Each room is equipped with essential amenities to ensure a comfortable and enjoyable stay. The rooms at Fragrance Hotel - Balestier are fitted with air conditioning, allowing guests to escape the heat and humidity of Singapore. Whether it's after a day of exploring the city or a business meeting, guests can return to their room and relax in a cool and comfortable environment. In addition to air conditioning, each room also comes with a hair dryer. This convenient amenity allows guests to easily style their hair and look their best before heading out to explore the vibrant city. For entertainment, guests can enjoy satellite/cable TV in their rooms. Whether catching up on the latest news or watching their favorite shows, guests can unwind and relax in the comfort of their own private space. With these modern room facilities, guests at Fragrance Hotel - Balestier can enjoy a comfortable and convenient stay in Singapore.

Comfort and Variety at Fragrance Hotel - Balestier

Fragrance Hotel - Balestier offers a range of comfortable and stylish rooms to suit every traveler's needs. Choose from the Deluxe Loft, Deluxe Twin Room, Superior Family Room, Superior Loft, or Superior Room for a memorable stay in Singapore. The Deluxe Loft provides a cozy retreat with its 14 square meters of space and a comfortable Double Bed, perfect for couples or solo travelers seeking a peaceful night's sleep. For those traveling with a friend or family member, the Deluxe Twin Room offers 13 square meters of space and two Single Beds, ensuring a comfortable stay for all. Families or groups of friends will appreciate the Superior Family Room, which offers 14 square meters of space and the flexibility of either a Single Bed or a Double Bed. The Superior Loft, with its 13 square meters of space and a Double Bed, is ideal for those looking for a unique and charming stay. Lastly, the Superior Room provides a cozy retreat with its 12 square meters of space and a comfortable Double Bed. Booking these rooms on Agoda not only guarantees the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, travelers can easily compare prices, read reviews, and make secure bookings in just a few clicks. Enjoy peace of mind knowing that you have secured the best deal for your stay at Fragrance Hotel - Balestier.

Discover the Vibrant Neighborhood of Novena in Singapore

Nestled in the heart of Singapore, Novena is a vibrant neighborhood that offers a unique blend of modernity and tradition. With its close proximity to the city center and excellent transport links, Novena is the perfect base for exploring all that Singapore has to offer. One of the highlights of Novena is its bustling shopping scene. The neighborhood is home to Novena Square, a popular shopping mall that boasts a wide range of retail outlets, from high-end fashion brands to local boutiques. Food lovers will also be spoilt for choice with the numerous restaurants, cafes, and hawker centers offering a diverse array of cuisines. In addition to its shopping and dining options, Novena is also known for its green spaces. The neighborhood is surrounded by several parks and nature reserves, providing residents and visitors with plenty of opportunities for outdoor activities. One of the must-visit spots is the Singapore Botanic Gardens, a UNESCO World Heritage Site that features a stunning collection of tropical plants and flowers. Whether you're a shopaholic, a food enthusiast, or a nature lover, Novena has something for everyone. Immerse yourself in the vibrant atmosphere of this neighborhood and experience the best of Singapore.

Convenient Transportation from the Airport to Fragrance Hotel - Balestier

Located in the vibrant Novena district of Singapore, Fragrance Hotel - Balestier offers comfortable and affordable accommodation for travelers. Getting to the hotel from the airport is a breeze, thanks to the city's efficient transportation system. If you are arriving at Changi Airport, the most convenient way to reach Fragrance Hotel - Balestier is by taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey to the hotel. The ride typically takes around 20 minutes, depending on the traffic. Alternatively, you can also opt for a private airport transfer service, which can be pre-booked for added convenience. For budget-conscious travelers, the MRT (Mass Rapid Transit) is a great option. From Changi Airport, take the East-West Line to City Hall MRT Station, and then transfer to the North-South Line towards Novena MRT Station. Fragrance Hotel - Balestier is just a short walk from Novena MRT Station. The MRT journey takes approximately 40 minutes, but it allows you to experience Singapore's efficient public transportation system and enjoy the cityscape along the way. No matter which mode of transportation you choose, reaching Fragrance Hotel - Balestier from the airport is a seamless process. The hotel's convenient location in Novena makes it an ideal base for exploring the city's attractions, shopping malls, and dining options. With its affordable rates and comfortable accommodations, Fragrance Hotel - Balestier is the perfect choice for both business and leisure travelers visiting Singapore.

Explore the Vibrant Surroundings of Fragrance Hotel - Balestier

Nestled in the heart of Balestier, Fragrance Hotel - Balestier offers easy access to a range of exciting landmarks and attractions. Immerse yourself in the rich cultural heritage of Singapore as you explore the nearby Sasanaransi Buddhist Temple. This serene temple is a haven of tranquility, with its intricate architecture and peaceful atmosphere providing a perfect escape from the bustling city. For those seeking a dose of history, a visit to the Old Police Academy Dojo is a must. This historic landmark showcases the traditional martial arts training grounds used by the Singapore Police Force in the past. Marvel at the discipline and skill of the practitioners as they demonstrate their techniques. If you're in the mood for some retail therapy, head over to Balestier Road where you'll find a plethora of shops and eateries. Indulge in local delicacies and explore the vibrant street markets, where you can find everything from traditional snacks to unique souvenirs. For those in need of medical services, Parkway Health and Thomson Medical Centre are conveniently located nearby. These world-class healthcare facilities offer a wide range of medical services and ensure that you are well taken care of during your stay. With its prime location and proximity to various landmarks and attractions, Fragrance Hotel - Balestier is the perfect choice for both leisure and business travelers looking to experience the best of Singapore's vibrant surroundings.

Convenient Public Transport Access at Fragrance Hotel - Balestier

Located just a stone's throw away from Novena MRT Station, Fragrance Hotel - Balestier offers unbeatable convenience for travelers looking to explore the vibrant city of Singapore. Novena MRT Station is part of the North-South Line, providing easy access to popular destinations such as Orchard Road, Marina Bay Sands, and Sentosa Island. With a well-connected public transport network, guests can effortlessly navigate the city and discover its many attractions. In addition to Novena MRT Station, Fragrance Hotel - Balestier is also conveniently located near several bus stops, offering guests even more flexibility in their transportation options. The nearby bus stops provide connections to various parts of Singapore, including Chinatown, Little India, and Clarke Quay. Whether you prefer the speed and convenience of the MRT or the scenic route on a bus, Fragrance Hotel - Balestier ensures that you have easy access to all the major transportation hubs in the city. With its prime location near Novena MRT Station and a plethora of bus stops nearby, Fragrance Hotel - Balestier is the perfect base for exploring Singapore. Whether you're a business traveler or a tourist, you'll appreciate the convenience and accessibility of the hotel's surrounding public transport options.

A Culinary Adventure Awaits

Fragrance Hotel - Balestier is surrounded by a plethora of dining options that will satisfy even the most discerning palate. Indulge in a sizzling steak at Josh's Grill, or savor the flavors of authentic Beijing cuisine at Lao Beijing Square 2. For those craving a taste of traditional Chinese tea, TungLok Teahouse offers a delightful range of teas paired with delectable dim sum. Thailily is a must-visit for lovers of Thai cuisine, while Ramen Play is perfect for those seeking a comforting bowl of Japanese noodles. Craving some mouth-watering gyoza? Look no further than Chao Chao Gyoza. For a wide variety of local dishes, head to Whampoa Food Center, where you can sample everything from Hainanese chicken rice to laksa. Lotus Vegetarian offers a range of delectable vegetarian options, while Xing Hua serves up authentic Chinese dishes. And for a taste of Ireland, O'Briens Irish Sandwich Bar in Novena is just a short distance away. With such a diverse array of restaurants at your doorstep, your culinary adventure awaits at Fragrance Hotel - Balestier.

Shop 'til you drop in Balestier

Fragrance Hotel - Balestier is located in the heart of a vibrant shopping district, surrounded by a plethora of shopping landmarks. Just a stone's throw away, you'll find Zhongshan Mall, Square 2, Velocity Mall, and United Square Shopping Mall, offering a wide range of retail therapy options. Whether you're looking for high-end fashion brands, trendy boutiques, or local souvenirs, these malls have got you covered. For art enthusiasts, Miaja Gallery is a must-visit, showcasing a diverse collection of contemporary art. And if you're a bargain hunter, don't miss out on Beauty World Centre, where you can find great deals on clothing, accessories, and more. With these shopping landmarks at your doorstep, a memorable shopping experience awaits you at Fragrance Hotel - Balestier.

Affordable Luxury at Fragrance Hotel - Balestier

When it comes to finding the perfect accommodation in Singapore, Fragrance Hotel - Balestier offers an unbeatable combination of comfort and affordability. With an average price of just $88 per room, this hotel provides exceptional value for money, allowing you to experience the vibrant city without breaking the bank. Compared to the average price of a hotel room in Singapore, which stands at $198, Fragrance Hotel - Balestier stands out as a budget-friendly option that doesn't compromise on quality. Despite its affordable rates, this hotel doesn't skimp on the essentials. Each room is thoughtfully designed and furnished with modern amenities, ensuring a comfortable and enjoyable stay for every guest. Whether you're a budget-conscious traveler or simply looking for a great deal, Fragrance Hotel - Balestier is the ideal choice. With its affordable pricing and convenient location, you can explore all that Singapore has to offer without worrying about breaking the bank.

Friendly Staff, Clean Rooms and Great Value for Money

Fragrance Hotel - Balestier is highly praised by its guests for its friendly and welcoming staff. They are known for their kind and friendly nature, always going above and beyond to ensure a pleasant stay for their guests. The rooms at this hotel are consistently described as clean and well-maintained, providing a comfortable and enjoyable environment for guests. The hotel's budget-friendly prices make it an excellent choice for travelers looking for great value for money. With its convenient location, clean facilities, and pleasant customer services, Fragrance Hotel - Balestier is a top choice for those seeking a nice and clean place to stay in Singapore.

Excellent Value and Friendly Staff at Fragrance Hotel - Balestier

Fragrance Hotel - Balestier in Singapore, Singapore, has garnered positive customer ratings across various categories. With an overall rating of 7.7, this hotel offers excellent value for money, as reflected in its impressive score of 8.0 for value. Guests appreciate the affordable rates coupled with the quality services and amenities provided by the hotel. When it comes to staff performance, Fragrance Hotel - Balestier shines with a rating of 8.1. The friendly and attentive staff members go above and beyond to ensure that guests have a pleasant stay. From offering helpful recommendations for local attractions to providing prompt assistance with any requests, the dedicated staff at this hotel truly make a positive difference in guests' experiences. Additionally, guests have praised the cleanliness of the hotel, as indicated by its rating of 7.7. The housekeeping team maintains the rooms and common areas to a high standard, ensuring a comfortable and hygienic environment for all guests. The hotel's commitment to cleanliness contributes to a positive overall experience for visitors. Overall, Fragrance Hotel - Balestier impresses guests with its excellent value, friendly staff, and cleanliness. Whether you are a budget-conscious traveler or simply seeking a comfortable and convenient stay in Singapore, this hotel is a top choice.

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Amenities and facilities

Very good7.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bottle of water
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area unavailable
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Smoke alarms
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Window

Location

255 Balestier Road, Novena, Singapore, Singapore, 329710

Excellent8.1

Location

Airports
  • Seletar Airport (XSP)
    10.6 km 14 min drive
  • Singapore Changi Airport (SIN)
    16.1 km 20 min drive
Public transportation
  • Novena
    1.0 km
  • Novena MRT Station
    1.1 km 17 min walk
Hospital or clinic
  • Ken Jia Tcm Healthcare PTE. LTD.
    70 m
Shopping
  • Orchard Road
    2.8 km
Convenience store
  • Cheers
    40 m 1 min drive
Cash withdrawal
  • ATM
    60 m 1 min walk

What's nearby

Popular landmarks
  • Orchard Road
    2.8 km
  • Singapore Flyer
    3.8 km
  • Singapore Botanic Gardens
    4.2 km
  • Sands Skypark Observation Deck
    4.2 km
  • National Orchid Garden
    4.4 km
  • Cloud Forest
    4.5 km
  • Chinatown
    4.6 km
  • Gardens By The Bay
    4.7 km
  • Universal Studios Singapore
    8.2 km
  • Singapore Zoo
    11.3 km
Nearby landmarks
  • Balestier Point
    70 m
  • Ken Jia Tcm Healthcare PTE. LTD.
    70 m
  • The Durian Expert
    70 m
  • Neverland
    90 m
  • N B Tham Clinic
    100 m
  • Balestier Dental Surgery
    110 m
  • Block 104 Carpark
    180 m
  • De Boutique Gym
    210 m
  • Whampoa Hawker Centre
    220 m
  • Block 98A
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required for local residents to check in is 18 years.
  • Guests must provide a valid form of government regulated identification (eg. original passport, photo ID card) upon check-in.
  • The property does not have bathtub, video game console, clothes dryer, washing machine, in-room safe box, refrigerator and slippers in all rooms.
  • This property cannot currently accept quarantine stays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center3.3 km
  • Travel time to airport (minutes)25
The property
  • Year property opened2004
  • Number of floors5
  • Room voltage240
  • Number of rooms 48
  • Most recent renovation2015

Property announcements

Extra bed is not available at this property.

In accordance with Singapore’s National Registration Regulations, guests must be at least 18 years of age to check in. A valid physical identification document (Passport or NRIC) is required at registration. Please note that driver’s license, work permit, employment pass, membership cards, and Singpass will not be accepted as valid forms of identification.

Reviews of Fragrance Hotel - Balestier from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 3.6
  • 8.4
  • 8.0
  • 8.0
  • 10
  • 3.6
  • 6.8
  • 8.4
  • 9.2
  • 6.4

Most recent

  • Service score 8.5 out of 10 and is a high score in Singapore
    Service8.5
  • Value for money score 8.3 out of 10 and is a high score in Singapore
    Value for money8.3
  • Cleanliness score 8.1 out of 10 and is a high score in Singapore
    Cleanliness8.1
  • Location score 8.1 out of 10 and is a high score in Singapore
    Location8.1
  • Facilities score 7.5 out of 10 and is a high score in Singapore
    Facilities7.5
  • Room comfort and quality score 7.1 out of 10 and is a high score in Singapore
    Room comfort and quality7.1
High score for Singapore

Rating

9+ Exceptional (667)
8-9 Excellent (271)
7-8 Very Good (355)
6-7 Good (178)
<6 Below Expectation (297)

Review summary

Powered by OpenAI

The hotel boasts excellent and friendly staff that are very accommodating and helpful. Reviewers particularly appreciated the great location of the hotel as it is near bus and MRT stations. Guests also commended the clean and well-maintained facilities, including linens and towels. The location is extremely convenient with many food options nearby, including Whampoa Food Centre. The hotel is also a good value for money, being budget-friendly.

Rooms may be small, differing from photos/descriptions, mentioned by some reviewers.

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Service

Mentioned in 230 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Location

Mentioned in 215 reviews
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86% Positive
sentiment-negative-indicator
13% Unfavourable

Cleanliness

Mentioned in 191 reviews
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78% Positive
sentiment-negative-indicator
21% Unfavourable

Room size

Mentioned in 85 reviews
sentiment-positive-indicator
36% Positive
sentiment-negative-indicator
63% Unfavourable

Value for money

Mentioned in 74 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 49 reviews
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73% Positive
sentiment-negative-indicator
26% Unfavourable

Transport

Mentioned in 44 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Check in

Mentioned in 41 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Bathroom

Mentioned in 38 reviews
sentiment-positive-indicator
31% Positive
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68% Unfavourable
Showing 1,768 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Rica from Philippines
    Group
    Superior Family Room
    Stayed 3 nights in February 2026

    “Nice hotel with great location”

    Stayed here with my parents and we were satisfied with the room. The hotel is on the main road and only a 2-3 minutes walk from the bus stop. It’s very accessible and the staff is very accommodating. The room is clean and served its purpose. Will consider staying here again.

    Reviewed March 23, 2026
  2. 8.4
    Excellent
    Zarrah from Philippines
    Group
    Superior Room
    Stayed 2 nights in May 2025

    “Affordable and convenient ”

    ChatGPT Log in You said: Write a hotel review that is affordable, clean and has a good location with an fresh orange juice vendo machine ChatGPT said: Sure! Here's a sample hotel review based on your request: Hotel Review: A Hidden Gem in the City I recently stayed at this hotel and was pleasantly surprised by how much value it offered for the price. It’s an affordable option that doesn’t compromise on cleanliness or comfort. The rooms were spotless, the bed was comfortable, and everything felt well-maintained. One of the best things about this place is the location — it’s centrally located, just a short walk from restaurants, shops, and public transit, which made getting around the city incredibly easy. A unique bonus: they have a fresh orange juice vending machine in the lobby! It was such a nice touch to grab a refreshing glass of juice any time of day, and you could tell it was freshly squeezed. If you're looking for a budget-friendly, clean, and conveniently located stay with a few pleasant surprises, this hotel is definitely worth considering.

    Reviewed May 21, 2025
  3. 7.6
    Very good
    Siraj from India
    Solo traveler
    Superior Room
    Stayed 1 night in June 2025

    “Fragrance at Balestier”

    There are two major budget hotel chains in Singapore, Fragrance, and another, which I shall not name. Fragrance is slightly higher priced than the cheapest hotels of the other chain, but the same as the slightly up-market properties of its competitor. However, the price is worth it. It scores high on cleanliness and courteous staff. Balestier is not a popular business, leisure or shopping destination, however, it is connected to the city, with one or two changes into bus and Metro (MRT in Singapore). It usually has two or more receptionists on duty, making it easier to check in or check out, bring problems to their notice and get them to act upon your complaints, although I had no such need. Walls are painted in light colours, giving it an inviting look. Air-conditioning, hot water in the bathroom wash basin, hot water in the shower, a kettle to boil water and make tea/coffee for yourself, the beds, were all in working order. The rooms are small, but well-designed. One can manage to enter and exit the bathroom without difficulties, and place personal toiletries securely, in the bathroom, without fear of them falling.

    Reviewed June 18, 2025

    Dear Siraj, Thank you for sharing a detailed and helpful review of your stay with us. We are delighted to hear that our cleanliness, room design, complete amenities and the service from our reception team had made a positive impression. While Balestier may not be in the heart of the city’s main attractions, many of our guest appreciate the convenient access to many eateries, amenities and public transport. Other than Novena MRT station, there are also buses near our doorsteps which can take you directly to the city center. In addition, we are confident that our room rates are highly competitive in our market segment, and we look forward to welcoming you back for another great stay with us! Warm Regards, Roland Guest Experience Executive

    Responded August 16, 2025
    Fragrance Hotel - Balestier
  4. 8.8
    Excellent
    Loryta from Brunei Darussalam
    Group
    Superior Room
    Stayed 4 nights in September 2025

    “5D 4N Stay”

    Pros: - Friendly and top service by the hotel team. Receptionist Hidayah was very helpful, cleaner did not fail to housekeep and replenish items when asked to make up room - Location of hotel is excellent, especially when going around with bus - Plenty of convenience stores around - Relatively quiet and relaxed neighborhood Cons: - A little too cramp. Photo can be deceiving - Only one trash can, which is in the bedroom and none in the toilet - Entrance door require card - unable to use the key app, so not able to leave the card in order for the A/C to run while away - TV is a little outdated and can be improved Note: Got “upgraded” to a room in the Rose branch instead. Not a big problem, it’s just next door

    Reviewed October 07, 2025

    Dear Loryta, It is lovely to hear that our team, especially Hidayah, made a positive impression and that you appreciated the housekeeping service. We are also glad you found the location convenient and with peaceful surroundings. Our photos are taken by professional photographers and most of our guests find that they are a good representation of the design of our rooms. While our rooms are compact due to land scarcity in Singapore, they are designed to be comfortable and well-equipped for a pleasant stay. The use of a physical key card for the entrance and power activation is a common setup in many hotels to promote energy conservation, especially in a city focused on sustainability like Singapore. We hope to have the opportunity to welcome you back again. Warm Regards, Roland Guest Experience Executive

    Responded October 17, 2025
    Fragrance Hotel - Balestier
  5. 10.0
    Exceptional
    Joy from Philippines
    Group
    Superior Family Room
    Stayed 3 nights in October 2025

    “Great Location!”

    Great location, near the bus stop and Whampoa Food Centre. We stayed for 3days and our experience was overall pleasant. The staffs are accommodating and help us with our needs. The room and its facilities are clean, with free tea, coffee & bottled water . There are also convenient stores nearby and a bending machines outside the hotel. We had a great stay and it felt safe as well. We will surely recommend this hotel to our friends in the Philippines. When we have the chance to come back to SG, we will there again. Thank you!

    Reviewed November 19, 2025

    Dear Joy, Thank you for sharing your splendid stay experience and especially loving our convenient location with close access to dining places, clean room and safe environment. We are happy to receive your strong recommendation for our hotel and look forward to welcoming you and your friends soon! Warm regards, Janet Guest Experience Executive

    Responded December 01, 2025
    Fragrance Hotel - Balestier
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