Only small and medium dogs and cats are welcome but not allowed to enter guestrooms. The property will provide a designated area for pets accommodation. Guests with pets are requested to inform the property in advance.
Sauna fee is TWD 200 per person.
Always wear a mask and Check your temperature
Strictly implements Real Link System and crowd control
Air conditioning system is natural air circulation
The whole building disinfection once in every 2 hours
Seating distance in each restaurant must one seat distance from each other
Increased banquet seating distance, and add personal combo meal service
Open windows for ventilation after guest check-out
Use sanitizer and UV light to enhance disinfection after cleaning
3rd-floor leisure center always use sanitizer to disinfection
Sauna area will be close 1 time per day for cleaning and disinfection
[Outdoor swimming pool, gym opening hours]
●Reservation system (not available for waiting): telephone reservation (ext. 7523) or counter reservation in the leisure center on the 3rd floor
Morning session
●07:00～08:00
●08:30～09:30
●10:00～11:00
Afternoon session
●13:00～14:00
●14:30～15:30
●16:00～17:00
Evening hours
●17:30～18:30
●19:00～20:00
●20:30～21:30 (last opening time)
[Epidemic prevention measures for outdoor swimming pools]
●Pedestrian control is implemented on site, so please make an appointment in advance.
●Each room can be reserved for 2 time slots per day.
●Please cooperate with the actual joint system before entering the venue. You must wear a mask throughout the whole process. You can take off the mask before entering the water. Please wear a mask immediately when you go ashore.
●Use 500ppm bleach for dilution and disinfection in disinfection operations.
●Open the swimming pool, toilet and shower room. Sauna, hair dryers, and accessories are not provided and open.
● Outdoor tables and chairs maintain a social safety distance of 1.5 meters.
●Please cooperate with lifeguards to maintain a social safety distance of 1.5 meters.
● No eating or drinking is allowed in the whole venue.
●Lifeguards sifted quickly every 7 days.
[Epidemic prevention measures in gyms]
●Opening hours: daily from 07:00 to 21:30, 0.5 hours of disinfection operation every 1 hour.
●Opening number: 5 people in a session.
●Before entering the venue, please cooperate with the actual system, disinfect your hands and measure your body temperature.
●Must wear masks throughout the process, eating and drinking are prohibited, and alcohol wet wipes are provided on site to wipe equipment.
●Use 500ppm bleach for dilution and disinfection in disinfection operations.
●Towels are recycled immediately after use.
[Prevention measures for Jingya SPA]
●Opening hours: 13:00-21:00 daily. After each guest's treatment course is over, immediately perform disinfection operations, and use 500ppm bleach to dilute and disinfect.
●Number of people open: One aromatherapy room is limited to 2 people (maintaining a social safety distance of 1.5M), and two aromatherapy rooms can accommodate up to 4 guests at the same time, except for family members living in the same room.
● Appointment method: telephone appointment (extension 7662) or 3F counter appointment.
●Before entering the venue, please cooperate with the actual system, disinfect your hands and measure your body temperature.
●Must wear a mask throughout the entire journey, eating and drinking are prohibited, and facial courses are not available for the time being.
● Only the aromatherapy room and toilet are open, and the other auxiliary equipment (shower, hair dryer and sauna) are temporarily suspended. If you need to rinse after finishing the course or before doing the course, please go back to the guest room to rinse.
●Use a disposable mattress, throw it away when you use it up, and wash the towel immediately after you use it up.
●Aroma therapists who have not been vaccinated will be screened quickly every 7 days.
[Epidemic prevention measures for multifunctional leisure centers]
●Open facilities: ball facilities (pool, billiards, hand football, pneumatic ball), Switch, VR virtual reality game machine, darts, pinball, children's playroom.
●Opening hours: 07:00～22:30 every day, and the last admission time is 22:00～22:30.
● Appointment method: telephone appointment (extension 7520) or B1 counter appointment.
●Pedestrian control is implemented on site, so please make an appointment in advance.
● Make an appointment according to the room number, and use the same facility in the same room number at the same time, and each group of facilities is 0.5 hours as the upper limit.
●After the tenants use it, they should be disinfected immediately and used by the next group of tenants.
●Please wear a mask at all times indoors.
●Please use alcohol to disinfect your hands and measure your body temperature when entering the venue.
●It is forbidden to eat and drink during the whole process. Only water is allowed. Please wear a mask immediately after drinking.
Staffs were nice”
I booked the trip for my dad, and unfortunately i have booked 1 night less. The staff were patient enough to help my dad out. The hotel is clean and very accesible to the places around.
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Dear Tiffany, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Clean, hospitable and pleasant”
We were one adult and one child and got the city-view room. The pools were closed during this time but the game room was available. All of the staff were very friendly and helpful. Cleanliness was impeccable and the room had everything we needed. The AC and bedding were both comfortable. Many TV channels available. The taxi fare to the train station was under NT200. Shuttle service is available each hour. We didn't dine at the hotel restaurant but ordered on FoodPanda, which offered many dining choices with fast delivery. A very truly solid 4-star hotel and recommended for any type of traveler.
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Exceptional”
The staff was very kind and the room was very clean.
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親愛的貴賓 Sungseung 先生/小姐 您好，非常感謝您入住福容大飯店 花蓮，提供完善貼心的服務是我們的目標與宗旨，謝謝您給予的好評！花蓮福容會繼續努力，希望有機會能夠再為您服務！祝 日日順心！
Exceptional”
The staff was really courteous and the breakfast was a lot of choice and tasty.
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親愛的貴賓 Sungseung 先生/小姐 您好，非常感謝您入住福容大飯店 花蓮，提供完善貼心的服務是我們的目標與宗旨，謝謝您給予的好評！花蓮福容會繼續努力，希望有機會能夠再為您服務！祝 日日順心！
Exceptional”
Sea view from hotel room, very beautiful and quiet. Hotel is clean. Must get ready to call cab every time going to town cause no easy transport access, but the fare is quite cheap.
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
good luck and good service”
family travel and get promote to sea view room. Perfect!!
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Exceptional”
Pet room is the best facility ever
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Great hotel for a weekend”
Wonderful hotel if you are here for a weekend. close to the cost and you can rent a bike. Even the hotel hotel is not close to city area, but you can book seats for free shuttle bus. Staff is really helpful!!
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Dear guest KAI, thank you very much for your appreciation and hope to have the opportunity to serve you again ~
Exceptional”
Very nice hotel. Good value.
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Dear VIP, thank you very much for your appreciation and hope to have the opportunity to serve you again ~
Full-on h”
Highlights is the swimming pool we enjoyed the view on the top of hotel relaxing view
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Great Exprience”
Great Experience
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親愛的貴賓 KUANYUN 您好，很感謝您此次下塌花蓮福容，能夠獲得您的好評是我們的榮幸，同時也給予我們同仁很大的支持與鼓勵！花蓮福容會繼續努力，期待有機會再為您服務，祝 日日順心。
Great hotel”
apart from the location, it's superb
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Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
happy holiday”
was a great holiday memory, we will be back
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Dear our beloved Ritta, thanks for you comment and we appreciate so much! We wish you could have a memorable vacation in Hualien! Look forward to having you back! Best Regards Hotel Team, Fullon Hotel Hualien
Good Hotel”
Good location
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親愛的貴賓您好，非常感謝您的讚賞，希望有機會能夠再為您服務唷~
Very good”
Some staffs are not approachable, but it is a comfy hotel.
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Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our hotel. Meanwhile we are truly regret that some of our staff service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
Acceptable”
Poor ser I e culture, felt you are not welcomed but just someone owe money to them...
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Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
Service is diaster”
Wait checking in for 30 minutes. No parking spaces under ground. No parking control before parking lot gate… many drivers drove around under B1/B2 and found no parking space eventually. Waste another 20 minutes looking for parking.
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Dear Yuan Chan, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
A great visit during a most trying time”
Our stay at Fullon Hotel Hualien was during the time the 6.4-scale earth quake landed in Hualien City. If we had the foresight, we probably wouldn't be in Hualien at that time, but we were there, and were so glad that we stayed at Fullon Hotel! During our last night of planned stay there, we were jolted awake by the quake around midnight in our 10th floor room. The first strong quake was followed by significant after shocks. The hotel staff soon started knocking on the door to help us evacuate to the 1st floor lobby. There, we found bundles of towels/blankets and cases of bottled water to help settling the guests. The staff even prepared a van to drive guests who felt the need to be on an open space to the adjacent open lot. At 6:30 am, the buffet breakfast was ready, and was as sumptuous as the day before, prepared by workers who came to work on time regardless their own need at home! Such a well-built hotel, with dedicated and attentive staff! Where else would we have rather be!!
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Dear Jeffrey： Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our rooms and services . We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
hotel with good location and friendly staff”
We stayed fullin hualien for 3 night, it's a very clean hotel with friendly and nice staff. They provides very good bikes for customers, and it's very convenient and good way to visit hualien with bikes!!
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Value for money and good shuttle service”
Hotel provide shuttle, to and from train station. And shuttle to other parts of hualien city.
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Dear Ming, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours, Fullon Hotel Hualien