![Swimming pool [outdoor], Garden Sentral Hotel in Kuala Belait](http://pix10.agoda.net/hotelImages/920/920604/920604_15072920580033300216.jpg?ca=5&ce=1&s=1024x768 "Swimming pool [outdoor], Garden Sentral Hotel in Kuala Belait")
Garden Sentral Hotel
Jalan Seri Maharaja, Kampong Mumong, Kuala Belait, Kuala Belait, Brunei Darussalam, Kuala Belait, KA1531 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuala Belait part of Kuala Belait, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Golf course [on-site]
Front desk [24-hour]
BBQ facilities
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/920604/-1/88ded6cb96737337bd10f691db6f3ece.jpg?ca=7&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/920/920604/920604_15072920580033300216.jpg?ca=5&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/920604/-1/88ded6cb96737337bd10f691db6f3ece.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Convenient and Great Location ”
Convenient location, close to highway and built above a shopping centre where you can get variety of restaurants to choose from. Staff is very friendly and helpful. Room is big, clean and bed is very comfy. You need to ask for 2 entrance room cards as they only given one. Hotel lobby is located at 3rd floor. I always bring my own towel as Hotel towels kinda wear off, brownish and yellowish, maybe due to Brunei’s water conditions. Overall, great stay!
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Not as expected”
I brought my baby along, and requested for a baby cot in advance. Upon check in, the staff told me it will charged me an extra of bnd33/cot, not mentioning only if above 2years old.. During midnight, once i check my email, the hotel did mention if my kid is under 2, there will be no charge, with a colourful heart i replied, if so, kindly send the soonest, they replied will send the soonest. Few minutes later they called our room saying the baby cot was out of stock.. too bad i cant give a good review. Apologize for being honest.
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Reserve for Friend”
Actually I book the room for my friend. The room was quite small but okay for solo traveller. Only that the toilet is a bit smell.
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No connecting room”
It would be better if there's connecting room available in this hotel... I'm a family of 5 pax so the hotel wants me to book 2 rooms but they don't have a connecting room in their hotel..i ended up having 2 rooms away for my kids.
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Excellent”
The hospitality was great, cleanliness excellent, the staff very nice need more traning on thier presentation. Overall is excellent !
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Menu For Breakfast ”
You might want to attract more customer by making you breakfast menu a bit special. So customer will feel worthy to stay at your hotel. So far im satisfied with all your service & cleanliness.
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Fast, reliable service and very efficient ”
Pros Can get it online Staffs are friendly, efficient response and hv sense of integrity Cons Not so affordable
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Perfect for everyone”
They'd improvised. Breakfast was good. Staff was friendly. At first we had problem finding d reception counter, the hotel management need to guide on where the reception located. Other than that everything was awesome.
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Clean and Quiet hotel”
Hotel staff are friendly and eager to help. Will choose this hotel again if going to Kuala Belait.
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Very good”
Please provided towel for swimming pool users
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Good”
Pros: - clean room - nice overlooking city view - connected to mall - nice pool (good for beginners, 1.2m depth) - pretty decent breakfast cons - need to improve on service. been asked 5 times (twice thru phone & 3 times face-to-face) for room towels from the front desk but was not entertained. - room keys occasionally not working. - check-in/check out process took a while.
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good for short stay”
a very good short stay for any events in the Belait District Brunei
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Recommended but need room for improvement.”
Best location very helpful and friendly staffs.. received fews calls regarding time of check out on the last day, eventhough informed the team once during check in.. should practice endorsement of sort of informations to the next shifts.. overall everything is fine and kudos to all teams welldone.
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slow internet connection”
internet connection in room is slow and unstable
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Good”
Adequate business hotel. Clean room and friendly staff. Limited facilities.
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Expensive and unprofessional staffs”
1st day of check in, there is no one to help us with our luggages and need to carry it to our hotel room by ourself. Even the receptionist didn't bother to help. Rooms are not like in the website. Booked two rooms and one of it with no chair at all. The sink tap wrongly labelled and nearly burnt my skin. The elevator is quite dissapointing. Too slow and scary. One of my family member got stuck in it. For the access key/ room keys, if you stayed at level 5, you can't go down to level 4 where the gym and the swimming pool are located. Need to go to the lobby to get the access card. For the breakfast, on the website, it says that the buffet starts at 6am til 10am but we're told during check in that the buffet only starts at 8am. To my surprise, this is my first time seeing the staffs also joining and eating during buffet time with the customers. Even the foods are not refill until we ask them few times to refill. The salads are spoiled and the pastry not fully cook. It's RAW!
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Above average”
not bad where there is not many hotels in kb
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pricey and not so clean bathroom”
junior suite room is big , can accommodate 3-4 pax. however, it is too pricey compare to the same star hotel in bsb. the bathroom was a bit dirty, found dead insects and dingy wall
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Above average”
Recommended, cleanliness well
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Acceptable”
Old towels provided. Receptionist told us before check in, if any item missing, we will be charged. When we check the room a few items were already missing. During check out, they make us wait while they check the room for anything missing. Felt offended. Making us feel like thief..
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