Travelling to Malaysia? Read all updated requirements before you book.
Grand Borneo Hotel
Grand Borneo Hotel
Grand Borneo Hotel
Grand Borneo Hotel
Grand Borneo Hotel
Grand Borneo Hotel
Grand Borneo Hotel

Removed from saved list

7.6

Very good

5,382 reviews

5,382 reviews

Housekeeping103
Shops70
Breakfast44
See map

7.8

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Signal Hill Observatory Platform 7.8 km
Poring Hot Springs 7.9 km
Kota Kinabalu City Mosque 8.0 km
Gaya Street Sunday Market 8.2 km
Night Market 8.8 km
Mamutik Island 9.0 km
Sabah State Museum 10.4 km
Tunku Abdul Rahman Marine Park 13.6 km
Sapi Island 13.6 km
Manukan Island 15.6 km
Nearby landmarks
1Borneo 110 m
One Borneo Hypermall 160 m
UMS Logo 680 m
Pusat Rawatan Warga (UMS) 720 m
roundabout 1.0 km
Marine Aquarium and Museum 1.0 km
Faculty of Science and Natural Resources Lake 1.0 km
University Malaysia Sabah 1.2 km
Tasik Kg E 1.2 km
UMS Peak 1.4 km

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 1 Borneo part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Show more

Highlights

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Fitness center

Car park [on-site]

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money7.7
Distance to city center12 km
Location rating7.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport15.2 km

Rooms available at Grand Borneo Hotel

Very good
Room comfort & quality

7.5

Standard Rooms
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Gallery Room (Internal Window)
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Rooms
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
佳乐丽双床房
...
    Enter dates to see prices
    simple
    ...
      Enter dates to see prices
      Twin room - Single use - Superior
      ...
        Enter dates to see prices
        Deluxe King Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Grand Borneo Hotel?

          Check-in is from 02:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Grand Borneo Hotel?

          Grand Borneo Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Borneo Hotel has a car park right on site for maximum convenience. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Grand Borneo Hotel?

          Wake up to a great buffet breakfast at Grand Borneo Hotel. Adults can enjoy breakfast offered with an additional charge of 26 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Grand Borneo Hotel?

          To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          Can special events be hosted at Grand Borneo Hotel?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Borneo Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

          Can business events be hosted at Grand Borneo Hotel?

          On-site venues and convenient event services make Grand Borneo Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at Grand Borneo Hotel?

          Grand Borneo Hotel does not permit smoking in any of its rooms or indoor areas.

          What restaurants are nearby Grand Borneo Hotel?

          Restaurants including City Food Corner and Maliangin Homestay are popular in Grand Borneo Hotel’s neighborhood which is known as 1 Borneo.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Grand Borneo Hotel

          • 10

            Exceptional

            "Its good to stay n shopping"

            Nor

            |

            June 7, 2022

          • 9.6

            Exceptional

            "Nice hotel"

            Mohd

            |

            November 19, 2021

          • 10

            Exceptional

            "Mostly recommended"

            kim

            |

            November 13, 2021

          Property ranking|Compared to 1,579 Kota Kinabalu properties
          See all rankings
          Room comfort score
          7.5/10
          Room size
          30 sqm.
          Couples review score
          7.6/10
          Cleanliness score
          7.7/10
          Better than
          96
          %
          of Kota Kinabalu properties
          Bigger than
          91
          %
          of Kota Kinabalu properties
          Better than
          83
          %
          of Kota Kinabalu properties
          Better than
          80
          %
          of Kota Kinabalu properties
          Overall rating:

          7.6

          Very good
          5,382 reviews
          Cleanliness
          7.7
          Facilities
          7.4
          Location
          7.8
          Read all reviews >
          What travelers say they love:
          All staff were friendly and helpful.
          Rosnita from Malaysia
          Family with young children
          More about Grand Borneo Hotel

          More about Grand Borneo Hotel

          Grand Borneo Hotel

          Never miss a single attraction in Kota Kinabalu when staying at Grand Borneo Hotel. Getting around in Kota Kinabalu is easy when staying at this hotel, strategically placed right in the heart of the city.
          At Grand Borneo Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Grand Borneo Hotel makes it easy to plan your day trips, sightseeing, and more around Kota Kinabalu.
          Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Grand Borneo Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
          Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
          All rooms at Grand Borneo Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
          Grand Borneo Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


          Grand Borneo Hotel

          Never miss a single attraction in Kota Kinabalu when staying at Grand Borneo Hotel. Getting around in Kota Kinabalu is easy when staying at this hotel, strategically placed right in the heart of the city.
          At Grand Borneo Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Grand Borneo Hotel makes it easy to plan your day trips, sightseeing, and more around Kota Kinabalu.
          Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Grand Borneo Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
          Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
          All rooms at Grand Borneo Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
          Grand Borneo Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


          Dining and things to do

          Every day at Grand Borneo Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Grand Borneo Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
          A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms.
          Apart from amenities and services, Grand Borneo Hotel goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
          Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


          Reasons to stay here

          Facilities at this hotel are rated higher than 81% of other accommodations in the city.
          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

          Amenities and facilities
          Very good
          Facilities

          7.4

          Most talked about facilities

          Housekeeping

          262 mentions

          Breakfast

          209 mentions

          Car Park

          114 mentions

          Swimming Pool

          105 mentions

          Languages spoken

          • English
          • Indonesian
          • Malay

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Karaoke
          • Swimming pool [indoor]

          Cleanliness and safety

          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Face coverings on staff
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Safe dining setup
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Coffee shop
          • Restaurant [halal]
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Concierge
          • Contactless check-in/out
          • Convenience store
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Shops
          • Smoke-free property
          • Smoking area

          Access

          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Airport transfer
          • Car park [on-site]
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Coffee/tea maker
          • Desk
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Internet access – wireless
          • Satellite/cable channels
          • Shower
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Buffet
          Location
          TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450
          Very good
          Location

          7.8

          Airports

          • Kota Kinabalu International Airport (BKI)
            15.2 km
          • Kudat Airport (KUD)
            126.0 km

          Public transportation

          • North Bus Terminal
            4.6 km
          • South Bus Terminal
            9.7 km

          Hospital or clinic

          • Pusat Rawatan Warga (UMS)
            720 m

          Shopping

          • Gaya Street Sunday Market
            8.2 km

          Convenience store

          • On-site

          Cash withdrawal

          • ATM
            130 m
          What's nearby

          Popular landmarks

          • Signal Hill Observatory Platform
            7.8 km
          • Poring Hot Springs
            7.9 km
          • Kota Kinabalu City Mosque
            8.0 km
          • Gaya Street Sunday Market
            8.2 km
          • Night Market
            8.8 km
          • Mamutik Island
            9.0 km
          • Sabah State Museum
            10.4 km
          • Tunku Abdul Rahman Marine Park
            13.6 km
          • Sapi Island
            13.6 km
          • Manukan Island
            15.6 km

          Nearby landmarks

          • 1Borneo
            110 m
          • One Borneo Hypermall
            160 m
          • UMS Logo
            680 m
          • Pusat Rawatan Warga (UMS)
            720 m
          • roundabout
            1.0 km
          • Marine Aquarium and Museum
            1.0 km
          • Faculty of Science and Natural Resources Lake
            1.0 km
          • University Malaysia Sabah
            1.2 km
          • Tasik Kg E
            1.2 km
          • UMS Peak
            1.4 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 2-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from02:00
          • Check-out until12:00

          Getting around

          • Airport transfer fee90 MYR
          • Distance from city center12 km
          • Travel time to airport (minutes)15

          Extras

          • Breakfast charge (unless included in room price)26 MYR

          The property

          • Number of floors17
          • Number of rooms 325
          • Room voltage240
          • Year property opened2008

          Reviews of Grand Borneo Hotel from real guests

          Provided by verified guests of Agoda
          7.6
          /
          10
          Cleanliness7.7
          Facilities7.4
          Location7.8
          Room comfort and quality7.5
          Service7.7
          Value for money7.7
          High score for Kota Kinabalu
          Rating
          9+ Exceptional (566)
          8-9 Excellent (533)
          7-8 Very Good (1,169)
          6-7 Good (651)
          <6 Below Expectation (781)
          Time of the year
          Mar - May (901)
          Jun - Aug (728)
          Sep - Nov (887)
          Dec - Feb (1,184)
          All guests (5,342)
          All room types
          All languages

          Show reviews that mention 

          Showing 3,700 verified guest comments
          12345
          10.0
          Exceptional
          LIYANA from Malaysia
          Family with teens
          Superior Rooms
          Stayed 2 nights in November 2019

          The best services ever!”

          I got deluxe room, and everything I need was there. What ever I ask, they come quickly. Last time the tv cant be switch on. When I call reception then the staff ask technician to come do checking and its gonna work. I ask the iron (should be in the room but the iron is missing) on the 1st day I come. So after a few minute they send the iron and the board. Really fast services and the staff so friendly and smile. The bed also comfortable. Will come again in the future!❤

          Reviewed November 30, 2019

          See room deals

          10.0
          Exceptional
          DAVID from Malaysia
          Family with young children
          Superior Rooms
          Stayed 1 night in May 2019

          Perfect !”

          Clean and comfortable. Staff are really nice and friendly. Delicious breakfast. Strategic location but the parking lot for customer need some improvement. Overall, It is perfect hotel. We will stay next time.

          Reviewed May 21, 2019

          See room deals

          10.0
          Exceptional
          Nurhuda from Malaysia
          Family with young children
          Grand Deluxe
          Stayed 1 night in May 2019

          Highly recommended! ”

          I'm actually book for Grand Suite room however been upgraded to Executive Suite room so the room was spacious! The room was so clean & all staff were very friendly and very welcoming. Definitely will come again next time.

          Reviewed May 07, 2019

          See room deals

          10.0
          Exceptional
          NAJIHAH from Malaysia
          Solo traveler
          Superior Rooms
          Stayed 1 night in June 2020

          Value for money”

          Good location, book superior room with nice view, good place if travel with children, Breakfast nice. My husband sleep, I go to shop alone. As the shopping mall just near to the hotel. even got connecting door with the mall.

          Reviewed June 22, 2020

          See room deals

          10.0
          Exceptional
          Melissa from Malaysia
          Business traveler
          Gallery Room (Internal Window)
          Stayed 1 night in February 2019

          Just Nice!”

          Super love the comfortable bed and powerful shower! And it connected direct with the shopping mall so can come down anytime to get food and shopping!

          Reviewed February 04, 2019

          See room deals

          10.0
          Exceptional
          Velzen from Malaysia
          Family with young children
          Gallery Room (Internal Window)
          Stayed 1 night in May 2019

          Exceptional”

          My children really loved the swimming pool, the staff were friendly, the room was clean and we really had a good time at the hotel... Thank you...

          Reviewed May 21, 2019

          See room deals

          9.6
          Exceptional
          Rosnita from Malaysia
          Family with young children
          Superior Rooms
          Stayed 1 night in December 2020

          My pleasent stay at Grand Borneo”

          I am pretty impressed by the front desk staff. All staff were friendly and helpful. My check in process was quick. The room that we stayed was awesome, spacious and clean. So convenient as the hotel was linked to the shopping mall that has everything we need. Thumbs up GB!

          Reviewed December 28, 2020

          See room deals

          10.0
          Exceptional
          Dayang from Malaysia
          Family with young children
          Standard Rooms
          Stayed 1 night in December 2018

          Good”

          Nice and will definitely go again.. just a little bit Disappointed when check in the front desk said the all standard room without bathtub but in the apps stated. Have to add money to upgrade room to get the children smile again.

          Reviewed January 02, 2019

          See room deals

          10.0
          Exceptional
          SITI from Malaysia
          Family with young children
          Gallery Room (Internal Window)
          Stayed 2 nights in September 2020

          Good place to stay”

          I and my family stay here 2 night... Room a little bit small. I should take the suite family room maybe.. bcos i bring 2 kids and husband. But the hotel is a nice place to stay.

          Reviewed October 06, 2020

          See room deals

          10.0
          Exceptional
          Agus from Malaysia
          Business traveler
          Gallery Room (Internal Window)
          Stayed 4 nights in January 2020

          comfort, clean and right place”

          the service is superb, the room is ok and the location is awesome

          Reviewed January 10, 2020

          See room deals

          10.0
          Exceptional
          Muhd from Brunei Darussalam
          Family with young children
          Gallery Room (Internal Window)
          Stayed 1 night in June 2019

          Excellent hotel”

          Me and my kids just loved it. Same building with one borneo. 7eleven on the ground floor and dunkin donuts.

          Reviewed June 14, 2019

          See room deals

          9.6
          Exceptional
          AHMAD from Malaysia
          Business traveler
          Standard Rooms
          Stayed 2 nights in January 2020

          Breakfast can be improve...”

          Staff was friendly & helpful, room was cozy, clean with nice outdoor view. Located within 1Borneo Hypermall & easy transportation service. Breakfast can be improve since the variety of choice & taste a little bit let down than my previous stay at Grand Borneo.

          Reviewed January 28, 2020

          See room deals

          10.0
          Exceptional
          yusri from Malaysia
          Couple
          Gallery Room (Internal Window)
          Stayed 1 night in November 2019

          Im sure will stay again”

          Room - 100% Cleanliness - 95% Location - 99% ( attached with shopping mall ) The hotel lift - 30%

          Reviewed January 28, 2020

          See room deals

          9.6
          Exceptional
          Mohd
          Family with young children
          Standard Room
          Stayed 1 night in October 2019

          Nice experience with GBH”

          Room was clean and nice. Friendly staff Power outlets near bed didn't function. Parking fee shouldn't be expensive for those whom are staying in my opinion

          Reviewed October 28, 2019

          See room deals

          10.0
          Exceptional
          Velzen from Malaysia
          Family with young children
          Superior Rooms
          Stayed 2 nights in November 2019

          Exceptional”

          Breakfasts were great... Really enjoy the hotel facilities... Will come here again...

          Reviewed November 30, 2019

          See room deals

          10.0
          Exceptional
          Mohd from Malaysia
          Family with young children
          Gallery Room (Internal Window)
          Stayed 1 night in January 2019

          Nice place to stay”

          Great place but the pool was closed for repair work.

          Reviewed August 11, 2019

          See room deals

          10.0
          Exceptional
          Mohd from Malaysia
          Business traveler
          Gallery Room (Internal Window)
          Stayed 1 night in February 2020

          Nice”

          Friendly staff, clean & affordable price

          Reviewed October 17, 2020

          See room deals

          10.0
          Exceptional
          Asnawi from Malaysia
          Solo traveler
          Stayed 1 night in March 2021

          Help local company”

          A bit quite over the weekend. Help and support local tourism while in pkpb

          Reviewed March 06, 2021

          See room deals

          9.6
          Exceptional
          Mimie from Malaysia
          Family with young children
          Superior Rooms
          Stayed 1 night in March 2019

          Gift more water inside the room See how many person stay in the hotel more then 2 person more extra ”

          Need to check properly how many person stay in the room need more extra in the room example water or bathroom amenities

          Reviewed March 16, 2019

          See room deals

          9.2
          Exceptional
          Mariam from Malaysia
          Family with young children
          Gallery Room (Internal Window)
          Stayed 2 nights in March 2019

          Highly recommended”

          Our favourite hotel so far..comfortable & nice interior design,strategic location & convenient as it's adjoining with a mall(1 borneo). I go for it's swimming pool as well,since we're water lovers😘.i borrowed their parking season pass for rm10/day so it makes it even more convenient.will repeat stay definitely👍👍

          Reviewed April 01, 2019

          See room deals

          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss