Grand Hotel and Casino

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lini Highway, Villa Bay, Port Vila, Vanuatu, 3061

Highlights

Ideal location

Great location walking distance to shops and restaurants.
Great view

The view was awesome, looking out to the water and Iririki.
Excellent room comfort & quality

Our room was a good size, really comfy bed and pillows.
Great swimming pool

Great beach access

Facilities

Free Wi-Fi

Free

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Free

Restaurants

Bar

  • I travel alone its clean, and also the staff so friendly.
    April M.
    Australia
  • Great location walking distance to shops and restaurants.
    GAIL W.
    Australia
  • I love this hotel! It’s super clean and very comfortable.
    Emma
    United States
  • The hotel staff were fast and efficient in checking us in.
    Rahul R.
    Fiji
  • Our room was a good size, really comfy bed and pillows.
    Shaye
    Saudi Arabia
See map

9.1Exceptional

Location rating score

Exceptional location
Parking
Available

Closest landmarks

  • Au Bon Marché
    40 m
  • Zuma Scooter Hire
    80 m
  • Tanua Vanuatu
    90 m
  • Pacific Wash & Dry
    90 m
  • Tour Shop
    100 m

Good to know

Value for money7.8
Location rating9.1

Select your room

1/18

Harbour View Room

30 m²/323 ft²
Max 2 adults
2 single beds or 1 king bed
Preferred by Couples

8.4

Excellent

Room comfort
  • Harbor view
1/18

Panorama Suite

70 m²/753 ft²
Max 2 adults
1 king bed

9.3

Exceptional

Room comfort
  • Harbor view
1/18

Deluxe Harbour View

30 m²/323 ft²
Max 2 adults
1 king bed

9.2

Exceptional

Room comfort
  • Harbor view
1/15

Penthouse Suite

50 m²/538 ft²
Max 2 adults
1 king bed
  • Harbor view
1/13

Deluxe Harbor View

30 m²/323 ft²
Max 3 adults
  • Harbor view
1/10

SUITE Penthouse Suite

Max 9 adults
1/7

Harbour Suite

40 m²/431 ft²
Max 2 adults
1 king bed
  • Harbor view
1/5

Panorama Premium Suite

43 m²/463 ft²
Max 4 adults
1 single bed
1/5

Double Or Twin Deluxe Harbour View

Max 7 adults
1/5

Panorama Premium Suite

Max 251 adults

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Villa Bay part of Port Vila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bauerfield International Airport. Rated with 4.0 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Frequently asked questions

Yes, luggage storage is available.

Yes, Grand Hotel and Casino has meeting/banquet facilities.

Yes, there is a bar (including a poolside bar) at Grand Hotel and Casino.

Yes, Grand Hotel and Casino offers on-site parking.

Yes, Grand Hotel and Casino offers airport transfer services.

Yes, Grand Hotel and Casino has an on-site restaurant.

Yes, there is a casino on the property.

Yes, Grand Hotel and Casino has a fitness center.

Yes, there are shops nearby, including Au Bon Marché and other nearby shopping options.

Yes, Grand Hotel and Casino can help with tours and ticket services.

It is about 4.48 km from Bauerfield International Airport.

Yes, Grand Hotel and Casino has an elevator.

Yes, Grand Hotel and Casino provides room service.

Yes, Grand Hotel and Casino offers laundry service.

Yes, free Wi-Fi is available in all rooms.

Yes, Grand Hotel and Casino offers tours and ticket services to help with local excursions.

Check-in is from 2:00 PM, and check-out is until 11:00 AM.

Yes, Grand Hotel and Casino offers wheelchair accessible facilities and rooms.

Yes, Grand Hotel and Casino has a 24-hour front desk.

Yes, Grand Hotel and Casino offers airport transfer services.

Yes, there are safety deposit boxes available.

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More about Grand Hotel and Casino

More about Grand Hotel and Casino

Grand Hotel and Casino in Port Vila: What makes it worth the stay

Experience the perfect blend of excitement and relaxation at Grand Hotel and Casino, a premier destination in Port Vila that caters effortlessly to both adventurous leisure seekers and focused business travelers. Whether you are visiting for the thrill of the gaming floor or the tranquility of the South Pacific, this property offers a sophisticated sanctuary with 74 well appointed rooms designed for ultimate comfort. Families will find the atmosphere particularly welcoming, as the hotel maintains a generous child policy allowing children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for those traveling with little ones. From the moment you arrive, you will discover why so many guests choose to book on Agoda to secure their stay at this iconic landmark. With its unique combination of high energy entertainment and serene hospitality, Grand Hotel and Casino stands out as a versatile hub for exploration and luxury. You can easily browse the latest deals and room availability on Agoda to plan your next getaway to Vanuatu. Every detail is crafted to ensure your visit is seamless, providing a refined home base while you immerse yourself in the vibrant culture and stunning landscapes of the region.

Grand Hotel and Casino in Port Vila: What makes it worth the stay

Experience the perfect blend of excitement and relaxation at Grand Hotel and Casino, a premier 4.0 star destination that caters to both adventurous leisure seekers and professional business travelers. Located in the heart of Port Vila, this vibrant property offers a unique atmosphere where guests can unwind in style or try their luck at the casino. With 74 well appointed rooms available to book on Agoda, the hotel ensures a comfortable sanctuary after a day of exploring the tropical beauty of Vanuatu. Families will find the stay especially welcoming, as the generous child policy allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for those traveling with little ones. Whether you are visiting for a corporate event or a romantic getaway, the sophisticated amenities and warm hospitality make every visit memorable. Secure your room through Agoda to enjoy a seamless booking experience and discover why this landmark is a favorite for visitors seeking a touch of luxury and entertainment in the South Pacific.

Check-in and Check-out at Grand Hotel and Casino: Key timings for your stay

Planning your arrival at Grand Hotel and Casino in Port Vila is simple with a standard check-in time starting at 02:00 PM. This allows the team to ensure your room is perfectly prepared for your island getaway. When it is time to bid farewell to the tropics, check-out is scheduled for 11:00 AM. While these are the standard windows, we recommend contacting the front desk directly if you have specific travel needs. Whether you are arriving early from the airport or need a bit more time to enjoy the casino and facilities, the staff will do their best to accommodate your request based on current room availability.

Amenities at Grand Hotel and Casino: Everything you need for a comfortable stay

Grand Hotel and Casino provides a comprehensive suite of convenience facilities designed to make your time in Port Vila completely effortless. Guests can stay connected with free wi-fi in all rooms and complementary wi-fi in public areas. For those seeking ultimate relaxation, 24-hour room service and standard room service ensure your cravings are met at any hour. The dedicated concierge is always available to assist with your needs, while luggage storage and safety deposit boxes offer peace of mind for your valuables and belongings. To keep you feeling refreshed throughout your trip, the hotel provides professional laundry service and meticulous daily housekeeping. These thoughtful additions ensure that every logistical detail is handled, allowing you to focus entirely on enjoying the unique beauty of Vanuatu while experiencing the seamless hospitality and high standards of service that define a stay at Grand Hotel and Casino.

Getting Around from Grand Hotel and Casino: Your options for getting around

Grand Hotel and Casino offers a range of convenient transport and travel services to ensure your stay in Port Vila is completely stress free. For those arriving with their own vehicle or renting a car to explore the island, the property provides a secure car park onsite, eliminating any worries about finding a space in the city. Beyond simple parking, the hotel acts as a gateway to the best of Vanuatu by offering a dedicated ticket service to help you organize your logistics. Guests can also easily book exciting tours directly through the hotel, making it simple to discover the natural wonders and cultural landmarks of the region. Whether you are relying on the onsite car park for independence or utilizing the professional ticket service and tour arrangements, Grand Hotel and Casino ensures that every aspect of your journey is handled with care and efficiency.

Rooms at Grand Hotel and Casino: A closer look at what is included

The guest rooms at Grand Hotel and Casino are designed to provide a seamless blend of luxury and comfort in the heart of Port Vila. Each space is equipped with air conditioning and blackout curtains to ensure a restful sleep on high quality linens. Guests can unwind on their private balcony or terrace, or enjoy indoor entertainment with a television featuring satellite or cable tv and inhouse movies. For your convenience, every room includes a refrigerator, mini bar, and a coffee or tea maker. The bathrooms are thoughtfully appointed with a hair dryer, plush towels, soft bathrobes, and complimentary toiletries. These detailed facilities ensure that every aspect of your stay is catered to, combining practical utility with the high standards of hospitality expected at Grand Hotel and Casino. Whether you are relaxing after a day of exploration or preparing for a night at the casino, these amenities provide everything you need for a sophisticated stay.

Dining at Grand Hotel and Casino: Your options for every meal of the day

Experience a seamless blend of convenience and flavor with the diverse dining facilities at Grand Hotel and Casino. Guests can start their morning in Port Vila with a satisfying breakfast buffet before heading out to explore. For those seeking a relaxed atmosphere, the on-site coffee shop provides the perfect spot for a quick caffeine fix or a light snack. When a more formal meal is desired, the hotel restaurant serves as the primary culinary hub. To ensure total flexibility, room service is available to bring your favorite dishes directly to your door, with 24-hour room service ensuring that cravings are satisfied at any hour of the night. While you enjoy these culinary offerings, the staff maintains a pristine environment through daily housekeeping, allowing you to relax and focus entirely on the flavors of your stay. Whether you prefer a social setting or the privacy of your room, every need is covered.

Room Types at Grand Hotel and Casino: Finding the perfect fit for your trip

Experience a range of sophisticated accommodations at Grand Hotel and Casino designed to maximize the scenic beauty of Port Vila. For those seeking comfort with a view, the 30 square meter Harbour View Room offers a choice of 2 Single Beds or 1 King Bed, while the Deluxe Harbour View provides a similar 30 square meter layout with 1 King Bed. Guests desiring more space can choose from the 40 square meter Harbour Suite, the 50 square meter Penthouse Suite, or the expansive 70 square meter Panorama Suite, all featuring 1 King Bed. Whether you are visiting for a quick getaway or a luxurious retreat, booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience. From the cozy harbor vistas to the grandest suites, Grand Hotel and Casino provides the ideal sanctuary for every type of traveler visiting the islands.

Exploring Villa Bay: What to see and do near the hotel

Guests staying at Grand Hotel and Casino are perfectly positioned to experience the vibrant energy of Villa Bay in Port Vila. This scenic waterfront district is a hub for exploration, where visitors can stroll along the harbor to admire the boats or visit the local markets for authentic Ni Vanila handicrafts. The area is rich with dining and entertainment options, ranging from fresh seafood bistros to lively bars that capture the island spirit. For those looking to shop, the nearby boutiques offer unique jewelry and local art. Transport links are highly accessible, making it simple to arrange boat trips to neighboring islands or guided tours of the city. Whether you are seeking a relaxing afternoon by the turquoise waters or an evening of gaming and glamour, Grand Hotel and Casino provides a sophisticated base to enjoy the best attractions, shopping, and culinary delights that this tropical paradise has to offer.

Getting to Grand Hotel and Casino: How to get here from the airport

Arriving at Grand Hotel and Casino is a breeze thanks to its close proximity to the main aviation hub of Port Vila. Bauerfield International Airport is located just 4.0 km away, making the transition from your flight to the comfort of the hotel quick and effortless. Upon landing, guests can easily secure transport through readily available taxis or pre arranged shuttle services to reach the property. The journey is short and typically takes only a few minutes, allowing you to begin your stay without any unnecessary stress. Whether you choose a local cab or a private transfer, the route is straightforward and provides a seamless introduction to the beauty of the area. By choosing a reliable transport option, you can ensure a smooth arrival at Grand Hotel and Casino and start enjoying the unique atmosphere of the casino and hotel facilities immediately after your travels.

Landmarks near Grand Hotel and Casino: Places worth exploring during your stay

Guests staying at Grand Hotel and Casino are perfectly positioned to experience the diverse cultural and adventurous side of Port Vila. For those seeking a deep dive into local heritage, the National Museum of Vanuatu and Alliance Française offer enriching cultural insights, while Cine Hickson provides a touch of local entertainment. Thrill seekers can easily organize excursions through the Adventure Centre, Island Safaris, or Destination Pacific Islands. The surrounding waters are just as inviting, with Coongoola Day Cruise and Meridian Charters ready to take you on scenic voyages. To round out your visit, take a stroll to the breathtaking Lookout Point for panoramic views or visit the serene Porte du Ciel. With such a dense concentration of activity hubs and scenic spots just steps away, Grand Hotel and Casino serves as the ideal base for travelers wanting to balance high energy exploration with the tranquil beauty of the South Pacific.

Dining Near Grand Hotel and Casino: Your guide to local dining options

Guests staying at Grand Hotel and Casino are perfectly positioned to explore the diverse culinary landscape of Port Vila. For those craving international flavors, Kanpai Bar & Sushi Japanese Restaurant and the authentic tastes of Au Peche Mignon offer sophisticated choices. If you are in the mood for Italian, you can visit La Pizzeria or Daily Pizza for a quick and delicious meal. Casual bites and cozy atmospheres await at Jill's Cafe, Le Cafe du Village, and Cafe Deli. For a meal with a view, Harbour View Restaurant is a fantastic pick, while El Gecko provides a unique local vibe. When you need to stock up on essentials or snacks, Centrepoint Supermarket is conveniently located nearby. With 11 distinct options just steps away, Grand Hotel and Casino ensures that every craving is satisfied without needing to travel far from your room.

Shopping Near Grand Hotel and Casino: Where to find great shops nearby

Guests staying at Grand Hotel and Casino are perfectly positioned to explore the diverse retail landscape of Port Vila. For those seeking local treasures and fresh finds, the Hebrida Market Place is a must visit destination. Food enthusiasts can indulge their senses at La Cave du Gourmet and L'atelier, while shoppers looking for quality goods can stop by Au Bon Marche and Proud's. If you are looking for specialized services or unique keepsakes, the area features Philippe Metois Photography and a convenient Tour Shop. Practical needs are also easily met with the Environment Unit and laundry services at Ezy Wash and Pacific Wash & Dry. This concentration of eclectic boutiques and essential services ensures that everything you need is just a short stroll away from the comfort of Grand Hotel and Casino, making it an ideal base for those who enjoy blending leisure with a bit of urban exploration.

Room Prices at Grand Hotel and Casino: How does it compare to other hotels in Port Vila?

Planning your budget for a stay at Grand Hotel and Casino involves understanding its position as a premium choice in the region. The average price of a room here typically ranges from $201-250, reflecting the upscale experience and exclusive casino facilities available to guests. When looking at the broader market, this is slightly higher than the average price of a hotel room in Port Vila, which generally falls between $151-200. This price difference highlights the added value and luxury that Grand Hotel and Casino provides compared to standard city accommodations. By choosing this establishment, travelers are investing in a more sophisticated atmosphere and superior amenities that set it apart from the typical lodging options found throughout the city.

Guest Reviews of Grand Hotel and Casino: What guests love about their stay

Visitors consistently praise Grand Hotel and Casino for providing a fantastic experience in Port Vila. Guests are particularly impressed by the warm, welcoming, and helpful staff who ensure every interaction is positive. The accommodations stand out for being extremely clean and well appointed, featuring very comfortable beds and suites with great views. Many reviewers highlight the beautiful pool and the stunning view of the bay as major highlights. The dining experience is equally praised, with guests describing the food and cocktails as delicious. Combining a central location with great prices and fantastic service, this hotel is highly recommended by those who enjoyed the great facilities and a seamless stay, with many stating they would definitely return.

What Guests Say About Grand Hotel and Casino: A closer look at the guest experience

Guests consistently praise Grand Hotel and Casino for providing a high quality stay in the heart of Port Vila. The most celebrated aspect is the exceptional location, which earns a stellar 9.1 rating, alongside the warm and professional staff performance. Visitors frequently highlight the impressive 8.4 score for cleanliness and the overall comfort of the accommodations. While the food and dining, facilities, and perceived value are all well regarded with scores between 7.7 and 7.9, the collective experience remains strong with an 8.4 overall rating. This combination of a prime setting and a dedicated team makes the property a standout choice for those seeking a reliable and welcoming atmosphere during their visit to the islands.

Breakfast at Grand Hotel and Casino: What to expect in the morning

Start your morning with a lavish spread at Grand Hotel and Casino, where a comprehensive breakfast buffet awaits guests looking for a hearty meal before exploring Port Vila. This dining experience offers a wide selection of flavors to energize your day, ensuring every traveler finds something they love. For those planning their budget, the buffet is available at a rate of 35 AUD for adults and 15 AUD for children. Whether you are craving fresh tropical fruits, savory hot dishes, or classic bakery treats, the morning service provides a high quality culinary start to your Vanuatu adventure. It is the perfect way to fuel up with family and friends in a relaxed atmosphere before heading out to discover the local attractions.

Wellness at Grand Hotel and Casino: How to relax and recharge during your stay

Rejuvenation takes center stage at Grand Hotel and Casino, where a comprehensive suite of wellness facilities allows guests to escape the hustle of Port Vila. You can immerse yourself in pure tranquility at the on-site spa, where professional massage treatments are designed to melt away tension and restore balance. For those who enjoy aquatic relaxation, the hotel features both a refreshing outdoor pool for soaking up the tropical sun and a serene indoor pool for a more private swim. To complete your wellness journey, the sauna provides the perfect environment to detoxify and unwind in a heat-filled sanctuary. Whether you are seeking a vigorous swim or a quiet moment of mindfulness, these dedicated spaces ensure that every guest finds their ideal way to destress. By combining these 5 premium amenities, the hotel creates a holistic retreat that prioritizes your physical and mental well-being throughout your entire visit.

Sports and Activities at Grand Hotel and Casino: For guests who want to stay active

Grand Hotel and Casino offers a dedicated fitness center designed for those who wish to maintain their wellness routine while visiting Port Vila. This professional space provides guests with the essential tools needed to keep their energy levels high and their bodies moving throughout their stay. Whether you are looking to squeeze in a quick morning session or a more intense evening workout, the fitness center ensures you do not have to sacrifice your health goals for your vacation. By integrating a high quality workout environment into the heart of the property, Grand Hotel and Casino allows active travelers to transition seamlessly from a day of exploring the islands to a focused training session. This facility is the perfect spot to recharge and stay strong, ensuring you have plenty of stamina to enjoy every moment of your tropical getaway in the heart of the city.

Entertainment at Grand Hotel and Casino: How to spend your evenings here

Experience a vibrant blend of excitement and relaxation with the diverse entertainment options available at Grand Hotel and Casino. For those seeking a thrill, the on-site casino provides a sophisticated gaming environment that stands out as a premier destination for nightlife in Port Vila. After a day of exploration, you can unwind with a curated cocktail at the elegant bar, where the atmosphere is perfect for socializing. If you prefer a more laid-back vibe, the poolside bar offers the ideal spot to sip refreshing drinks while soaking in the tropical surroundings. Whether you are looking for the high energy of the gaming floor or the quiet luxury of a drink by the water, Grand Hotel and Casino ensures your leisure time is spent in style. These 3 distinct venues create a seamless transition from sunny afternoons to glamorous nights, making it easy to enjoy the best of the city without ever leaving the property.

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Amenities and facilities

Very good7.9

Facilities

Languages spoken
  • English
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
    Free
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
    Free
  • Gym/fitness
    Free
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
    Free
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
Access
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
Crystals
  • Cuisine: International
  • Menu: Buffet

Location

Lini Highway, Villa Bay, Port Vila, Vanuatu, 3061

Exceptional9.1

Location

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 11:00
Extras
  • Breakfast charge (unless included in room price): 35 AUD
The property
  • Number of rooms : 74

Reviews of Grand Hotel and Casino from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 8.0
  • 9.6
  • 8.8
  • 9.2
  • 10
  • 9.2
  • 8.8
  • 9.2

Most recent

From 201 reviews

  • Cleanliness score 8.5 out of 10 and is a high score in Port Vila
  • Facilities score 7.9 out of 10 and is a high score in Port Vila
  • Location score 9.1 out of 10 and is a high score in Port Vila
  • Room comfort and quality score 8 out of 10 and is a high score in Port Vila
  • Service score 8.9 out of 10 and is a high score in Port Vila
  • Value for money score 7.8 out of 10 and is a high score in Port Vila

Review summary

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This city hotel enjoys a prime location and has received praise from guests. Staff service has been excellent, with many reviewers appreciating the knowledgeable and attentive team. Rooms are clean, well-appointed, and comfortable, with some offering beautiful views. The hotel's pool area has also received positive feedback from several reviewers, adding to an enjoyable and memorable stay.

Few guests noted noise issue in some rooms.

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 7 reviews
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100% Positive

Cleanliness

Mentioned in 5 reviews
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100% Positive

Location

Mentioned in 5 reviews
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100% Positive

Restaurant options

Mentioned in 4 reviews
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75% Positive
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25% Unfavourable

Room comfort

Mentioned in 4 reviews
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100% Positive

Breakfast

Mentioned in 3 reviews
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33% Positive
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66% Unfavourable

Room view

Mentioned in 3 reviews
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100% Positive

Value for money

Mentioned in 3 reviews
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33% Positive
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66% Unfavourable

Soundproofing

Mentioned in 2 reviews
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50% Positive
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50% Unfavourable
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  1. 10.0Exceptional

    Angelica from New Zealand
    Couple
    Harbour View Room
    Stayed 1 night in July 2026

    “Anniversary Trip.”

    Great in every aspect. Best hotel in all of port villa with regards to value and quality. After my indepth review and stays. Best priced, easy access, food was amazing, staff and cleanliness was impeccable. Many thanks for all the extra bonuses and effort out in for our anniversary stay. Regards

    Reviewed July 20, 2026

    Hi Angelica Thank you for such a generous review. It means a lot to hear that, after your time exploring Port Vila, you chose us as your favourite. We're especially delighted we could help make your anniversary stay a little more memorable. It's the small touches that matter most, and we're so pleased they made a difference. We'll be sure to share your kind words with the team. We can't wait to welcome you back for your next island escape.

    Responded July 21, 2026
    Grand Hotel and Casino
  2. 9.2Exceptional

    Kerrie from Australia
    Couple
    Panorama Suite
    Stayed 9 nights in July 2026

    “Wonderful!”

    Our stay was lovely. Our room was really nice and comfortable. Beautiful view with floor to ceiling windows. The food was excellent as were the staff. Would definitely stay again.

    Reviewed August 02, 2026

    Hello Kerrie, Thank you so much for your kind words. We're delighted to hear you had such a lovely stay with us. It's wonderful that you enjoyed the comfort of your room, the floor-to-ceiling views, and our food. We'll be sure to share your compliments with the team—they'll be thrilled to know they helped make your visit special

    Responded August 15, 2026
    Grand Hotel and Casino
  3. 9.6Exceptional

    Emma from United States
    Solo traveler
    Harbour View Room
    Stayed 3 nights in July 2026

    “Great hotel!”

    I love this hotel! It’s super clean and very comfortable. The staff is incredibly friendly and helpful. The location is great, right in the center of town and right next to the local market! The breakfast is excellent too! my only complaint is that it’s a bit pricey, but that seems to be the norm in Vanuatu

    Reviewed July 20, 2026

    Hi Emma Thanks so much for the kind words. We're so pleased you enjoyed your stay and that our team made you feel welcome—that's exactly the experience we hope to create. Being right on Port Vila's waterfront, with the markets, cafés and everything else just a short stroll away, is one of our favourite things about the hotel too. We appreciate your feedback on pricing. Vanuatu is a unique island destination where operating costs are naturally higher, but we work hard to make sure every stay delivers genuine value through warm hospitality, thoughtful touches and a great breakfast to start the day. We'd love to welcome you back to the Grand again soon.

    Responded July 21, 2026
    Grand Hotel and Casino
  4. 9.2Exceptional

    carole from Australia
    Solo traveler
    Harbour View Room
    Stayed 9 nights in June 2026

    “LOVELY STAFF”

    GREAT LOCATION IN THE MIDDLE OF PORT VILA. STAFF ARE ABSOLUTELY FANTASTIC, REALLY LOVELY PEOPLE. FOOD CAN BE A BIT HIT AND MISS BUT YOU DON'T GO TO VANUATU FOR GOURMET FOOD

    Reviewed June 19, 2026

    Thank you for taking the time to share your feedback. We're so pleased you enjoyed our central location and, most importantly, the warm hospitality from our team—they'll be thrilled to hear your kind words. We also appreciate your honest comments about the food. We're continually refining our menus and hope we'll have the chance to surprise you with an even better dining experience on your next visit. We look forward to welcoming you back to the Grand soon.

    Responded July 21, 2026
    Grand Hotel and Casino
  5. 9.2Exceptional

    Richard from New Zealand
    Couple
    Panorama Suite
    Stayed 5 nights in August 2024

    “Excellent Service and Good Food”

    Conveniently located for walk along esplanade/town. Good harbour views from room. Excellent service and friendly staff. Food in the restaurant was good quality and portion size

    Reviewed August 17, 2024
Changed to review page 1

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