This property is in high demand!
9 travelers have booked today.
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Perfect for two travelers, this hotel near Petronas Twin Towers and Suria KLCC offers spacious guestrooms with stunning skyline views. Enjoy three remarkable restaurants, seven versatile event spaces, and luxury experiences at Grand Hyatt Kuala Lumpur. Stay at the Grand Hyatt Kuala Lumpur for an immersive experience in the city's best. Enjoy exclusive perks like breakfast delivered to your doorstep, a stunning pool with breathtaking views, and a rejuvenating steam room. Explore attractions like Pavilion Kuala Lumpur, Menara Kuala Lumpur, and Berjaya Times Square right at the doorstep. Experience luxury and modern sophistication at Grand Hyatt Kuala Lumpur. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Located in heart of Kuala Lumpur
Check-in [24-hour]
Excellent room comfort & quality
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Fitness center
Spa
Check-in/out [express]
Luggage storage
9 travelers have booked today.
Location rating score
Value for money | 8.9 |
Distance to city center | 1 Km |
Location rating | 9.5 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.9 km |
What interesting attractions are in close proximty of Grand Hyatt Kuala Lumpur that are in walking range?
While staying at Grand Hyatt Kuala Lumpur, jump start your holiday by exploring the nearest destinations that are within walking distance to the property which include KLCC - Bukit Bintang Pedestrian Walkway, Parkson Kajang, and Kuala Lumpur Convention Centre.
What bars are nearby Grand Hyatt Kuala Lumpur?
While lounging at Grand Hyatt Kuala Lumpur, indulge in your evening or night out at Fuze Club Kuala Lumpur, Ava Bistro, and Healy Mac's (KLCC) to make the most out of your nightlife.
How long do travelers typically stay at Grand Hyatt Kuala Lumpur?
Verified past guests that have stayed at Grand Hyatt Kuala Lumpur had an average nightly stay of 2 nights at this property.
At what time of the year is Grand Hyatt Kuala Lumpur most popular?
Grand Hyatt Kuala Lumpur's most popular month where verified guests travelers have stayed the most is in September.
What is the verified guest review consensus about Grand Hyatt Kuala Lumpur's view?
67.0% of our past guest evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Grand Hyatt Kuala Lumpur down in the review section.
What is the typical rating that past Solo travelers' have given to Grand Hyatt Kuala Lumpur?
Verified solo travelers that have stayed at this property have given Grand Hyatt Kuala Lumpur an average rating of 9.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Grand Hyatt Kuala Lumpur?
Past group travelers that have stayed at this property have given Grand Hyatt Kuala Lumpur an average rating of 9.2. You can check out more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Can business events be hosted at Grand Hyatt Kuala Lumpur?
Grand Hyatt Kuala Lumpur has 9 venues offered at this property and can cater up to 1450 people.
Can special events be hosted at Grand Hyatt Kuala Lumpur?
Services for in-house catering are on hand to ensure your event go smoothly.
Is breakfast offered at Grand Hyatt Kuala Lumpur?
Visitors can enjoy breakfast offered with an additional charge of 58 MYR for children and 115 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.
Experience Luxury at Grand Hyatt Kuala Lumpur
Welcome to Grand Hyatt Kuala Lumpur, a 5-star hotel situated in the heart of Malaysia's vibrant capital city. Built in 2012, this modern and luxurious hotel offers a truly unforgettable experience for both business and leisure travelers. With its prime location just 1 kilometer away from the city center, guests can easily explore the bustling streets, iconic landmarks, and cultural attractions of Kuala Lumpur.
Upon arrival, guests are greeted by the hotel's elegant and contemporary design, reflecting the city's cosmopolitan vibe. Check-in begins at 03:00 PM, allowing guests to start their stay at their convenience. The hotel's attentive and friendly staff are always ready to assist with any requests, ensuring a seamless and personalized experience from the moment you step foot into the hotel.
For those traveling by air, Grand Hyatt Kuala Lumpur is conveniently located just 60 minutes away from the airport. Whether you're arriving or departing, the hotel's proximity to the airport makes for a hassle-free journey, allowing you to maximize your time in the city.
Families traveling with children will find that Grand Hyatt Kuala Lumpur offers a comfortable and welcoming environment. However, please note that this hotel does not allow children to stay free of charge. Additional charges may apply, ensuring that your little ones are well taken care of during their stay.
Check-out time is until 12:00 PM, giving guests ample time to relax and prepare for their departure. Whether you're staying for a short weekend getaway or an extended vacation, Grand Hyatt Kuala Lumpur promises a memorable stay with its impeccable service, luxurious amenities, and convenient location. Book your stay today and indulge in the ultimate luxury experience in the heart of Kuala Lumpur.
Convenient Facilities at Grand Hyatt Kuala Lumpur
At Grand Hyatt Kuala Lumpur, convenience is at the forefront of the guest experience. The hotel offers a range of facilities designed to make your stay as hassle-free as possible.
For those in need of laundry services, Grand Hyatt Kuala Lumpur has you covered. Their professional laundry service ensures that your clothes are cleaned and pressed to perfection, allowing you to always look your best.
The concierge team at Grand Hyatt Kuala Lumpur is dedicated to providing personalized service and assisting guests with any requests they may have. Whether you need help with restaurant reservations, transportation arrangements, or local recommendations, the concierge is always ready to lend a hand.
In addition, the hotel offers dry cleaning services, perfect for those who require quick and efficient cleaning of their delicate garments.
Traveling with heavy luggage? Grand Hyatt Kuala Lumpur provides convenient luggage storage facilities, allowing you to explore the city without the burden of carrying your bags.
With these convenient facilities, Grand Hyatt Kuala Lumpur ensures that every aspect of your stay is taken care of, leaving you free to focus on enjoying your time in Kuala Lumpur.
Indulge in a Gastronomic Journey at Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur offers a wide array of dining options that are sure to satisfy even the most discerning palates. With six exceptional restaurants and bars, guests can embark on a gastronomic journey without leaving the hotel.
For a fine dining experience, guests can visit THIRTY8, located on the 38th floor, offering stunning panoramic views of Kuala Lumpur's skyline. This elegant restaurant serves a fusion of Western, Chinese, and Japanese cuisines, prepared with the finest ingredients. The open kitchen concept allows guests to watch the skilled chefs in action as they create delectable dishes.
For those craving authentic Malaysian flavors, JP teres is the place to be. This vibrant restaurant showcases the best of Malaysian street food, with an extensive menu of local favorites such as nasi lemak, satay, and laksa. Guests can savor these traditional dishes in a contemporary setting, complete with an outdoor terrace overlooking the Petronas Twin Towers.
Whether you're in the mood for international cuisine, Japanese delicacies, or local Malaysian flavors, Grand Hyatt Kuala Lumpur has a dining option to suit every taste and occasion. Indulge in a culinary adventure and experience the finest flavors in the heart of Kuala Lumpur.
Luxurious and Spacious Rooms at Grand Hyatt Kuala Lumpur
Experience the epitome of luxury and comfort at Grand Hyatt Kuala Lumpur with its wide range of exquisite room offerings. Whether you're traveling alone, with a partner, or with your family, there is a room that suits your needs and preferences.
Indulge in the spaciousness of the 1 King Bed room, measuring 47 square meters, perfect for a relaxing stay. For those seeking a little extra space, the 1 King Bed Deluxe room offers a generous 65 square meters of luxurious comfort. Upgrade your stay with the 1 King Bed With Club Access room, where you can enjoy exclusive access to the hotel's premier club lounge.
If you're looking for breathtaking views, the 1 King Bed With Garden View and 1 King Bed With Tower View rooms provide stunning vistas of the city skyline or the lush greenery. For an even more elevated experience, the 1 King Bed With Tower View Deluxe room offers 65 square meters of space and mesmerizing views. Additionally, the 2 Twin Beds rooms are perfect for those traveling with friends or family.
Booking your stay at Grand Hyatt Kuala Lumpur through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse and compare room options, making it effortless to find the perfect room for your stay. So why wait? Book your stay at Grand Hyatt Kuala Lumpur on Agoda now and immerse yourself in luxury and comfort.
Explore the Vibrant Kuala Lumpur City Centre
Nestled in the heart of Kuala Lumpur, the Grand Hyatt Kuala Lumpur offers an ideal base for exploring the vibrant Kuala Lumpur City Centre (KLCC) area. With its strategic location, guests can easily access a myriad of attractions, shopping destinations, and dining options.
Step outside the hotel and find yourself surrounded by iconic landmarks such as the Petronas Twin Towers, the tallest twin towers in the world. Take a leisurely stroll to the KLCC Park, a sprawling green oasis amidst the bustling city. Immerse yourself in the tranquil surroundings, enjoy a picnic by the lake, or watch the mesmerizing Symphony Lake Fountain show in the evenings.
For those seeking retail therapy, the KLCC Suria Mall is just a stone's throw away. Indulge in a shopping spree at the mall, which houses a wide range of international luxury brands, local boutiques, and gourmet food outlets. After a day of exploring, satisfy your cravings with a diverse selection of culinary delights, ranging from local street food to fine dining restaurants, all within walking distance from the hotel.
Whether you are a business traveler or a leisure seeker, the Kuala Lumpur City Centre is a vibrant and dynamic neighborhood that promises an unforgettable experience. Stay at the Grand Hyatt Kuala Lumpur and immerse yourself in the energy and excitement of this cosmopolitan city.
Traveling to Grand Hyatt Kuala Lumpur from the Nearest Airports
Welcome to Grand Hyatt Kuala Lumpur, a luxurious haven nestled in the heart of Kuala Lumpur City Centre. When it comes to reaching this exquisite hotel from the nearest airports, you have a few convenient options.
If you arrive at Kuala Lumpur International Airport (KLIA), the most efficient way to reach Grand Hyatt Kuala Lumpur is by taking a taxi or private car. The journey usually takes around 45 minutes, depending on the traffic. Alternatively, you can also opt for the KLIA Ekspres train, which offers a direct connection to Kuala Lumpur Sentral Station. From there, you can easily catch a taxi or use the convenient Grab ride-hailing service to reach the hotel, which is approximately 10 minutes away.
For those arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), taking a taxi or private car is the most convenient option. The journey to Grand Hyatt Kuala Lumpur typically takes around 30 minutes, depending on the traffic. Alternatively, you can also book a Grab ride from the airport to the hotel.
Once you arrive at Grand Hyatt Kuala Lumpur, you'll be greeted by its stunning architecture and warm hospitality. This luxurious hotel offers breathtaking views of the iconic Petronas Twin Towers, making it a perfect choice for both business and leisure travelers. With its spacious rooms, world-class amenities, and exceptional dining options, Grand Hyatt Kuala Lumpur promises an unforgettable stay in the heart of the city.
Discover Kuala Lumpur's Iconic Landmarks near Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur is nestled in the heart of Kuala Lumpur, offering easy access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the awe-inspiring Petronas Twin Towers, a symbol of Malaysia's modernity and architectural marvel. Take a stroll through the beautiful KLCC Park, located right next to the towers, where you can relax amidst lush greenery and enjoy breathtaking views of the city skyline.
For those seeking panoramic views of Kuala Lumpur, a visit to Menara Kuala Lumpur is a must. This towering telecommunications tower offers an observation deck that provides a 360-degree view of the cityscape. Immerse yourself in the wonders of the underwater world at Aquaria KLCC, a world-class aquarium located within the Kuala Lumpur Convention Centre.
If you're in the mood for some retail therapy, the KLCC - Bukit Bintang Pedestrian Walkway connects you to the vibrant shopping district of Bukit Bintang, where you'll find a plethora of malls, boutiques, and street markets. Don't miss the enchanting Lake Symphony, a musical fountain show that takes place at the KLCC Park every evening, offering a mesmerizing display of lights and water choreography. Explore the wonders of science at Petrosains Science Discovery Centre, located within the Petronas Twin Towers, where interactive exhibits and educational displays await.
For nature enthusiasts, the KL Forest Eco Park is a hidden gem within the city, offering a tranquil escape from the urban hustle and bustle. Discover the rich biodiversity of Malaysia's tropical rainforest as you explore the canopy walkways and nature trails. Lastly, immerse yourself in the local culture by visiting the Masjid Jamek Kampung Baru, a beautiful mosque that showcases stunning Islamic architecture.
With its prime location, Grand Hyatt Kuala Lumpur offers an unforgettable experience, surrounded by Kuala Lumpur's most iconic landmarks and attractions.
Convenient Public Transport Stations Near Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur is strategically located near several public transport stations, making it easy for guests to explore the city. Raja Chulan Monorail Station is just a short walk away from the hotel, providing convenient access to popular attractions such as Bukit Bintang and Pavilion Kuala Lumpur. Ampang Park LRT Station is also within close proximity, offering direct connections to KLCC and Suria KLCC Shopping Centre.
For those looking to explore further, Bukit Nanas Monorail Station is nearby, providing easy access to Kuala Lumpur Tower and the vibrant nightlife of Changkat Bukit Bintang. Additionally, the LRT Train Stations of Damai, Kampung Baru, Dato' Keramat, and Jelatek are all within a short distance from the hotel, offering convenient connections to various parts of the city. Traveling around Kuala Lumpur has never been easier with these well-connected public transport options available near Grand Hyatt Kuala Lumpur.
A Culinary Haven in the Heart of Kuala Lumpur
Grand Hyatt Kuala Lumpur is surrounded by a plethora of dining options that cater to every palate. Just a stone's throw away, ZENZERO Restaurant & Wine Bar offers a delightful fusion of Italian and Mediterranean flavors, while Restoran Nasi Kandar Pelita serves up authentic Malaysian cuisine. For a truly unforgettable dining experience, head to Atmosphere 360, a revolving restaurant that offers breathtaking panoramic views of the city. If you're in the mood for something more casual, Tapak Urban Street Dining is a vibrant food truck park that showcases a variety of local and international cuisines. For a taste of Latin American flavors, Fuego at Troika Sky Dining is the place to be, while K Fry Urban Korean @ Suria KLCC is perfect for those craving Korean fried chicken. Indulge in fine dining at Cantaloupe at Troika Sky Dining or satisfy your sweet tooth at Kenny Hills Bakers, Ampang. For seafood lovers, Poseidon Reserve Caviar & Oyster Bar offers an exquisite selection of fresh oysters and caviar. Finally, 1919 Restaurant is a must-visit for those looking to savor traditional Malaysian dishes in a charming setting.
Shop till you drop at Kuala Lumpur's finest shopping landmarks
Grand Hyatt Kuala Lumpur is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a short distance away, you'll find the Ampang Park Shopping Centre, a popular destination for fashion enthusiasts with its wide range of trendy boutiques and international brands. For book lovers, Kinokuniya offers an extensive collection of books, magazines, and stationery. If you're in the mood for some luxury shopping, Louis Vuitton is just a stone's throw away, showcasing the latest in high-end fashion. Uniqlo, on the other hand, offers affordable and stylish clothing options for the whole family. For those looking for unique and one-of-a-kind items, Tear Proof is a must-visit, with its selection of handmade accessories and crafts. If you're in the market for exquisite rugs, Abee Rugs is the place to be, offering a wide variety of beautifully crafted rugs from around the world. Art enthusiasts will be delighted by nikorex display, a gallery that showcases contemporary art and design. For pottery lovers, Tenmoku Pottery offers a stunning collection of handcrafted ceramics. And if you're looking for a one-stop shopping experience, The Intermark Mall is just a short walk away, housing a wide range of retail outlets, restaurants, and entertainment options. With such a diverse array of shopping landmarks in close proximity, Grand Hyatt Kuala Lumpur is the perfect base for a shopping adventure in Kuala Lumpur.
Experience Luxury at a Surprisingly Affordable Price at Grand Hyatt Kuala Lumpur
At Grand Hyatt Kuala Lumpur, you can indulge in a lavish stay without breaking the bank. With an average price of just $205 per room, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Kuala Lumpur, which is $58, Grand Hyatt Kuala Lumpur provides an unparalleled experience at a surprisingly affordable price.
Step into a world of elegance and sophistication as you enter the stylishly designed rooms and suites of Grand Hyatt Kuala Lumpur. Each accommodation is meticulously furnished with modern amenities and features breathtaking views of the city skyline. Whether you are traveling for business or leisure, you will find comfort and convenience in every corner of this magnificent hotel.
Indulge in the hotel's world-class facilities, including an outdoor swimming pool, a fully-equipped fitness center, and a luxurious spa. With a range of dining options available, from fine dining to casual eateries, you can savor exquisite flavors from around the world without leaving the premises. Experience the epitome of luxury at Grand Hyatt Kuala Lumpur, where affordability meets opulence.
Highly Recommended 5-Star Hotel with Excellent Service
Grand Hyatt Kuala Lumpur is a truly exceptional hotel that comes highly recommended by its guests. With its excellent service and friendly staff, it is no wonder that visitors would definitely recommend this hotel to their friends and families. The hotel's commitment to providing top-notch service is evident in the positive reviews, with guests praising the helpful and kind staff members. The hotel's 5-star status is well-deserved, offering great views, impeccable service, and clean rooms with good amenities. Visitors love this hotel so much that they express their intention to come back again in the future. From the comfortable rooms to the delicious breakfast, everything about the Grand Hyatt Kuala Lumpur is simply outstanding. If you're looking for a truly memorable stay in Kuala Lumpur, this is the hotel for you.
Exceptional Customer Ratings at Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur consistently receives outstanding customer ratings, making it a top choice for travelers visiting Kuala Lumpur, Malaysia. With an impressive overall rating of 9.3, guests are highly satisfied with their stay at this luxurious hotel.
One of the standout features of Grand Hyatt Kuala Lumpur is its excellent value for money, with a rating of 8.9. Guests appreciate the affordable rates without compromising on the quality of service and amenities. The hotel offers a range of facilities that contribute to its high rating of 9.3, including a stunning rooftop pool, a modern fitness center, and a luxurious spa. Whether you're looking to relax or stay active, Grand Hyatt Kuala Lumpur has you covered.
Food enthusiasts will be delighted by the hotel's diverse dining options, which have earned a rating of 8.4. From fine dining at the award-winning restaurant to casual bites at the café, there is something to satisfy every palate. The hotel's commitment to cleanliness is evident in its exceptional rating of 9.5. Guests can expect spotless rooms and public areas, ensuring a comfortable and hygienic stay.
Situated in a prime location, Grand Hyatt Kuala Lumpur receives a stellar rating of 9.5 for its convenient location. Guests can easily explore the city's top attractions, including the iconic Petronas Twin Towers, which are just a short walk away. The hotel's spacious and well-appointed rooms contribute to its rating of 9.3 for comfort, providing a peaceful retreat after a day of sightseeing or business meetings.
Last but not least, the staff at Grand Hyatt Kuala Lumpur consistently receive high praise for their exceptional performance, with a rating of 9.4. Guests appreciate their friendly and attentive service, ensuring a memorable and enjoyable stay. With such positive customer ratings across various aspects, Grand Hyatt Kuala Lumpur is a top-notch choice for travelers seeking a luxurious and satisfying experience in Kuala Lumpur.
Exceptional9.3
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Exceptional
Show reviews that mention
340 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Birthday Staycation”
I recently enjoyed a delightful two-day birthday staycation at the Grand Hyatt Kuala Lumpur, and it was a nearly flawless experience. From the moment I entered my room, I was greeted with an awe-inspiring view of the KL cityscape, setting the perfect tone for my celebration. The hotel staff went above and beyond by surprising me with a delicious birthday cake delivered right to my room, adding a personal touch to my stay. The amenities and service throughout were impeccable, ensuring a comfortable and luxurious experience. However, the only minor hiccup was the check-in process, which took a little over 10 minutes. Despite this, the rest of the stay was thoroughly enjoyable, leaving me with beautiful memories of my birthday at the Grand Hyatt KL.
Wonderful stay at Grand Hyatt hotel ”
Here’s a template you can use to write a positive review for a hotel: --- I recently had the pleasure of staying at Grand Hyatt and I wanted to share my great experience. From the moment I arrived, the staff was incredibly welcoming and accommodating. The room was clean, spacious, and well-appointed with all the amenities I needed for a comfortable stay. The attention to detail in maintaining the room's cleanliness and the overall ambiance of the hotel made my stay truly enjoyable. One of the highlights of my visit was the delicious breakfast and high tea. I also want to thank the staff for their exceptional service. They were always available, friendly, and ready to assist with any request. Overall, I highly recommend Grand Hyatt Hotel Namefor anyone looking for a relaxing vacation. I will definitely be staying here again. Thank you, Grand Hyatt for making my stay memorable!
Exceptional stay for couples”
The property exceeded our expectations in every aspect. From the spacious room to the impeccable cleanliness, every detail was well taken care of. The staff were friendly and attentive, making our stay truly memorable. The facilities provided were top-notch, ensuring a comfortable and enjoyable experience. We were also impressed by the convenient location and reliable WI-FI connection. Overall, we had a fantastic stay and would highly recommend this property to others.
5 Stars Hotel That Can Be Imrpoved”
1. Among the 5-stars hotel, found it as one of the chepeast rooms with nice KLCC view. 2. We came to checkin at 4pm. However, they told us that the room wasnt ready yet. We had to wait another 30mins - 1 hour to check in with complimentary voucher to spend there as compensation. They were supposed to inform and update but they didnt until we had to ask at reception again and luckily this time the room is available. It's been 1 hour so since we have waited. They could just inform us if the room is ready earlier but made us wait longer for this. What's the point of taking cutomer's numbers if you didnt want to notice them about room availability? 3. We were able to check out late as compessation for the late check in. 4. Food is amazing but honpestly not many choices compares to the other 4&5 stars hotel. 5. Nice view at Thirty8 lounge. 6. Some part of the room was clean and some part wasnt. Sofa and the cushions need to be deep cleaned or changed. Smelly and unpleasant. 7. Service from staff is okay. They just did their jobs. 8. When we first went to Thirty8, no one was at the entrance (we came during tea time). We didnt expect the area was for the tea time buffet only. One of staffs approached us nicely and explained to us about this. It would be nice if someone can assist us earlier so we didnt embarass ourselves later. 9. The room design was a bit outdated but overall is acceptible. 10. The steam iron was leaking with water inside it.
Exceptional”
We recently booked a Deluxe King Tower View room with 3 children. Overall, this is probably one of the best hotels we have stayed in KL especially when it comes to the views from the room and also the friendliness of the staff. Below are our review points: - Location of hotel is superb as it is within walking distance to major shopping malls like KLCC and Pavillion. - Food at breakfast was acceptable, though the range of choices can be further improved. - The view from the reception area at level 39 and also the view from the room is breathtaking. We can see the Petronas Twin Tower directly and also the surrounding view of KL from our room and also the reception area. - The room was quite spacious, although the interior might be showing signs of ageing. Still, the toilet area is very big and marble-tiled. Shower water pressure was strong and the bed was comfortable. - Friendliness of staff - This is probably the best part of staying at this hotel. The staff in general are very friendly and professional. They will usually greet us whenever they see us with a smiling face. 1 of the front desk staff (Farah) was especially friendly and helpful to meet our needs. When we checked-in, we were provided with a complimentary single person bed (even though usually there is a fee for this) as the room was not yet ready. Since we are traveling with young children, she had requested Housekeeping to provide us with lots of bottles of water so that we did not need to buy water from the convenience store. She even took it one step further to put this request in the system in case of our further visits in the future. Upon our checkout, we were also given a box of pineapple tarts as a courtesy from the hotel. To conclude, we would not hesitate to recommend this hotel to anyone given the view from the hotel and most importantly, the friendliness of the staff.