![Swimming pool [outdoor], Grand Plaza Hotel in Guam](http://pix10.agoda.net/hotelImages/490/49061/49061_16062711090044123976.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Grand Plaza Hotel in Guam")
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Grand Plaza Hotel
1024 Pale San Vitores Road, Tumon Bay, Guam, Guam, 96913 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Tumon Bay, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Two Lovers Point as well as Tumon Beach nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Golf course [on-site]
Check-in/out [express]
Luggage storage
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/490/49061/49061_16062711090044123976.jpg?ca=6&ce=1&s=98x98&ar=1x1)
Exceptional”
Location was good, walking distance to the beach, eating places, convenience store.
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Hafa adai Carlos, Thank you for taking the time to review our hotel. It is our pleasure to know that your stay was overall a satisfactory one and you found our location ideal and our rooms comfortable. We hope to have the opportunity to welcome you back for another pleasant experience in the near future. Warm regards, Annabelle Santos
This is a great hotel! Keep in mind they are in the process of improving their building.”
The cleanliness and staff interactions were stellar! We stayed a week and were very comfortable! Also it was great to have onsite parking and all of Timon Bay in walking distance!
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Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon!
Clean, affordable, close to restaurants.”
Kia and Esther at the reception desk were so helpful.
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Hafa adai Reynaldo, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Sincerely, Belle
4 star rating”
The best thing about the GPH is it is located at the center of the two biggest shopping malls in Guam (Micronesia mall and GPO), and near the Duty Free Shop and The plaza (a walk from the hotel). There are two near bus stops also for the Red Guahan trolley and the yellow bus. It is really easy to go to and from the shopping and food centers with these attributes. Staffs are accommodating, too, and special mention to Esther and Aki. Esther was quick to receive us when we got to the hotel from the airport and to guide us going around Guam. Aki, on the other hand, did all she can to compensate the problem we encountered. The water in the bathroom was difficult to control and often times water was very hot. They tried to do something about it and Aki offered us some relief in several forms (extra complimentary water, two $10 discount vouchers at Denny's, etc.). The hotel is quite outdated but clean. Elevators and AC are working. Internet connection in the room is slow, though.
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Hafa adai Aldy, It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guest. We hope you consider us again on your next trip to Guam. Regards, Belle
Budget Hotel ”
PROS: Value for money for budget conscious travellers. Convenient location-main road, close to bus stop,restaurants,walking distance to Tumon beach and shopping area.Average room size but comfortable and clean. Can request for interconnecting rooms if family room is not available.With free coffee coupons to be claimed at ABC convenience store G/F. With microwave and kettle in room. Pleasant staff. CONS: Aircon was not functioning properly and room can get warm. WIFI has intermittent connection/keeps on disconnecting.Poor sound proofing.TV channels were few/TV not programmed. No bedroom slippers and toothbrush provided. Free Bottled water/coffee given on first day only.Cups not washed and replaced everyday. Overall experience was pleasant. We’ll book again if given a chance.
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Hafa adai Marilene, Thank you for sharing your experience with us. It is with delight to hear that your stay was a wonderful one and you were impressed with our central location, clean and comfortable room, room amenities and affable team members. We have noted your feedback on AC, Wifi and thin walls and; have shared your comments with the relevant department. We hope to have the opportunity to welcome you back for another pleasant experience in the near future. Warm regards, Annabelle G Santos
I enjoyed stay here”
Really good value for money only a few steps from the beach and form all needed like a restaurants supermarket... I can fully recommend...
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Hafa adai Radoslav, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us. Again, thank you for taking the time to share your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Warm Regards, Annabelle G Santos
Convenient ”
one of the top 5 hotels i continue to book with, their prices are a steal of a deal.
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Hafa adai Shar! Thank you for sharing your positive review. We look forward to welcoming you back soon. Warm Regards, Belle
Good for the Price but could be Better”
Stayed here for 2 nights with my 6 year old son and here is my review: The Good: The staff, especially Natalia, was very accomodating and helpful to my needs. You can see that they are doing their best to make the guest feel comfortable in the hotel. The location, given the price, is perfect. It is near bus stops, some restaurants, and some interesting places. There is also a convenience store nearby. The Bad: The hotel is a bit old and you can notice this with the smell in the bathrooms and the room. The cable TV has very few watchable channels (only 1 movie channel & no kids channel) and the aircon although cold, can be a bit tricky to control (it gets too cold sometimes). There is also no bidet in their bathrooms which in this day and age, should be standard already. All in all, if you only want to spend around $80 more or less per night in a hotel in the Tumon area, this is your best bet but if you have a bit of extra in your budget, there might be some better options.
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Hafa adai Paul, Thank you for your fantastic review. It is with delight to hear that your stay was a wonderful one and you were impressed with our central location, helpful and affable team members and comfortable rooms. We have noted your feedback on the AC as well as basic tv channels in the room. I have shared your comments with the relevant department. Once again thank you and we look forward to welcoming you and your family back to the Grand Plaza Hotel soon. Warm regards, Annabelle G Santos, Director of Operations
Great Deal”
If your looking for a Great deal on a hotel stay definently one of the top 5. Smack in the heart of tumon, Guams Very own tourist spots. Your'e surrounded by a variety of restaurants, bars & amazing retail shops. The hotel over all is good, thw staff is amazing as well. But if you are looking for peace an quiet this might not be the place.
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Hafa adai Shar, Thank you for taking the time to write your review. We are glad to learn you found our central location in Tumon convenient. It will be a pleasure to welcome you back at our hotel. Warm Regards, Belle
Great bang for the buck”
In need of massive renovation, but awesome location and price compensated it.
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Hafa adai Robin, Thank you for sharing your experience with us. We appreciate your feedback. As you may have already noticed we are in the process of upgrading our hotel starting with lobby renovation, new fitness and business center. An award-winning Meskla Chamoru Restaurant that opened April 2019. There will be many more property enhancement projects in the coming year to include room upgrades. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Belle
Nice place”
Its a nice hotel, very good location walking distance to the beach. The regular hotel rooms are as depicted in the pictures. There are a few penthouses, one is miserable and the other is gorgeous.
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Hafa adai Mark, Thank you for sharing your review. We are happy to hear that you enjoyed our central location here in Tumon. We hope you consider us again soon. Warm Regards, Belle
Great ”
It's clean and water pressure is strong.Its location is good .
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Hafa adai Shu, Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities, and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Your feedback is greatly appreciated and we are honored to welcome you back to the Grand Plaza Hotel. Regards, Belle
Budget hotel with nice staff”
The Stay was pleasant esp with the Help Fil staff in the hotel. There were issues during our stay but were addressed by the staff right away. Nearby there is ABC mart and Burger King. The beach is just a few meters away.
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Great Location and Staff”
The hotel staff was wonderful and the location to the beach was great, however, the cleaning staff was part-time, and my room was only cleaned 1 time. The hotel looked like it was going thru a remodel because work in the rooms was unfinished.
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Excellent”
Staff was the best part. Friendly and professional.
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Hafa adai Ashley, Thank you for your wonderful review. It is our pleasure to learn that your stay with us was an enjoyable one and you were pleased with our service. We will share your kind words with our team. We look forward to welcoming you back and delighting you with our true Hafa adai hospitality once again. Warm regards, Annabelle G Santos
Will definetly come back”
I enjoyed my 1st trip to guam! Walking distance going to the beach, across is the police station, abc store on the ground floor, nearby resturants and tumon plaza. Clean room, good AC!
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Hafa adai Krystel, Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities, and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Your feedback is greatly appreciated and we are honored to welcome you back to the Grand Plaza Hotel. Regards, Belle
It's okay”
This hotel is pretty okay, but the smoke alarm kept giving off a screechy sound every 2 minutes. It was also really hot and there was no way to control the thermostat.
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great location”
great location, pretty close to the beach and DFS. the service is ok but the facility is not that good.
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Hafa adai Tzutung, Warm greetings and thank you for selecting Grand Plaza Hotel and making us your hotel of choice for your recent stay. We are also grateful for the time you have taken to share your experience. We are happy you found our location ideal. The Pleasure Island is indeed a vibrant slice of life, especially at night. In the day, visitors can visit the mall right at the doorstep of the hotel or explore other parts of Tumon, Guam by foot or via public transportation. As you may have already noticed we are in the process of upgrading our hotel and there will be many more property enhancement projects in the coming year to include room upgrades. We would love to welcome you back and to delight you with our fine Guam hospitality once again. It would be a great pleasure to welcome you back soon for another wonderful stay. Warm Regards, Annabelle Santos, Director of Operations
Nice Hotel”
Near some clubs. Loud
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Hafa adai James, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. We hope to see you again on your trip to Guam. Thank you!
Poor Facilities”
Kind staff but facilities too poor. Leaked water flew out to outdoor of the bath room.
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