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Grand Plaza Hotel
Standard (2 Adults & 1 Child), Grand Plaza Hotel in Guam
a hotel room with two beds and a television, Grand Plaza Hotel in Guam
a sign on a wall in front of a counter, Grand Plaza Hotel in Guam
a living room filled with furniture and a large window, Grand Plaza Hotel in Guam
Swimming pool [outdoor], Grand Plaza Hotel in Guam
a large swimming pool in front of a large building, Grand Plaza Hotel in Guam

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7.0

Very good

963 reviews

963 reviews

Beach10
Housekeeping6
Shops3
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Ypao Beach Park 430 m
UnderWater World 630 m
Gun Beach 1.5 km
Micronesia Mall 1.9 km
Two Lovers Point 2.9 km
Guam Premier Outlets 3.2 km
Chamorro Village 6.6 km
Fish Eye Marine Park 11.6 km
Ritidian Beach 15.2 km
Nearby landmarks
Acanta Mall 190 m
Guam Regional Medical City Grmc 210 m
Ypao Beach Park 430 m
Cushing Zoo 500 m
Archbishop Felixberto Flores Memorial Circle 550 m
Pika's cafe 610 m
UnderWater World 630 m
Chinese Park 720 m
T Galleria by DFS, Guam 740 m
Encore! 750 m

Grand Plaza Hotel

1024 Pale San Vitores Road, Tumon Bay, Guam, Guam, 96913 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Tumon Bay, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Two Lovers Point as well as Tumon Beach nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

430 meters to Ypao Beach Park

430 meters to the beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money7.2
Distance to city center1 km
Location rating8.1
Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
Distance to airport2.6 km

Rooms available at Grand Plaza Hotel

Standard (2 Adults & 1 Child)
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed and 1 single b...
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Stand Family 4 People
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds & 2 single be...
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Standard (3 Pax)
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed and 2 single b...
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Deluxe Single Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
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Family Two Bedrooms Connecting with City View
...
  • Room size: 59 m²/635 ft²
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Family Suite with Ocean Partial View
...
  • Room size: 41 m²/441 ft²
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Deluxe Twin Bed Room
...
  • Room size: 32 m²/344 ft²
  • 2 single beds
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Family Room
...
  • Room size: 42 m²/452 ft²
  • 1 queen bed and 1 single be...
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Family Room, 2 Bedrooms, Connecting Rooms, City View
...
  • Room size: 59 m²/635 ft²
  • 4 single beds
Enter dates to see prices
Triple Room
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Plaza Hotel?

Grand Plaza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 21 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Plaza Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Guam with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Plaza Hotel?

Children can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Plaza Hotel?

Grand Plaza Hotel features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at Grand Plaza Hotel?

On-site venues and convenient event services make Grand Plaza Hotel an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Plaza Hotel?

Grand Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Plaza Hotel?

Restaurants including Ban Thai Restaurant, Proa Restaurant and Kracked Egg Restaurant are popular in Grand Plaza Hotel’s neighborhood which is known as Tumon Bay.

What popular shopping places are close to Grand Plaza Hotel?

Shopping options in Grand Plaza Hotel’s Tumon Bay neighborhood include the Plaza, T Galleria by DFS, Guam and Acanta Mall.

What are popular attractions near Grand Plaza Hotel?

Guests at Grand Plaza Hotel can easily visit Two Lovers Point, UnderWater World and Tarza Magical Adventure Zone and Water Park located in the Tumon Bay area.

What popular beaches are close to Grand Plaza Hotel?

Guests at Grand Plaza Hotel can easily visit Tumon Beach, Ypao Beach Park and Gun Beach in the Tumon Bay area.

What popular natural sightseeing spots are close to Grand Plaza Hotel?

Grand Plaza Hotel’s nearby natural sights include Bijia Point, Collapsed ground and Ypao Point located in the same Tumon Bay area.

See map

Explore the neighborhood

What people love about Grand Plaza Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Room was nice and clean."

    Rodney

    |

    January 26, 2023

  • 8.4

    Excellent
    Location

    "Convenient location-main road, close to bus stop,restaurants,walking distance to Tumon beach and shopping area.Average room size but comfortable and clean."

    Marilene

    |

    November 18, 2019

  • 8.4

    Excellent
    Location

    "Its a nice hotel, very good location walking distance to the beach."

    Mark

    |

    August 1, 2021

Overall rating:

7

Very good
963 reviews
Cleanliness
6.3
Facilities
6.0
Location
8.1
Read all reviews >
What travelers say they love:
Staff was the best part.
Ashley from United States
Family with older children
More about Grand Plaza Hotel

More about Grand Plaza Hotel

Grand Plaza Hotel

Get the most from an urban escape in Guam when you book a room at Grand Plaza Hotel. Located right in the city center, Grand Plaza Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Guam that most travelers never see, with a stay at Grand Plaza Hotel -- located only 2.9 km from Two Lovers Point.
At Grand Plaza Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Guam even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Grand Plaza Hotel thanks to the hotel's laundromat and dry cleaning service keeping your clothes clean.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Grand Plaza Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal.
Grand Plaza Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms.
Apart from amenities and services, Grand Plaza Hotel goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling and diving. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Guam with Grand Plaza Hotel as your base. Enjoy the simple pleasures of an oceanside getaway, with Tumon Beach located 760 m away, where you can turn a good day into a great one with a sea view. Never forget your time in Guam with a special gift or trinket from Guam Premier Outlets just 3.1 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 81% cheaper than other options.

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Amenities and facilities

Good
Facilities

6

Most talked about facilities

Housekeeping

14 mentions

Beach

11 mentions

Internet

7 mentions

Swimming Pool

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fishing
  • Fitness center
  • Golf course [on-site]
  • Karaoke
  • Massage
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundromat
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathtub
  • Closet
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian

Location

1024 Pale San Vitores Road, Tumon Bay, Guam, Guam, 96913
Excellent
Location

8.1

Airports
  • Antonio B. Won Pat International Airport (GUM) - Guam
    2.6 km 9 min drive
  • Tinian International Airport (TIQ) - Northern Mariana Islands
    187.5 km
Public transportation
  • Guam Seal Bus Stop
    2.7 km
  • Iglecias Street Bus Stop
    7.3 km
Hospital or clinic
  • Guam Regional Medical City Grmc
    210 m
Shopping
  • Guam Premier Outlets
    3.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Ypao Beach Park
    430 m
  • UnderWater World
    630 m
  • Gun Beach
    1.5 km
  • Micronesia Mall
    1.9 km
  • Two Lovers Point
    2.9 km
  • Guam Premier Outlets
    3.2 km
  • Chamorro Village
    6.6 km
  • Fish Eye Marine Park
    11.6 km
  • Ritidian Beach
    15.2 km
Nearby landmarks
  • Acanta Mall
    190 m
  • Guam Regional Medical City Grmc
    210 m
  • Ypao Beach Park
    430 m
  • Cushing Zoo
    500 m
  • Archbishop Felixberto Flores Memorial Circle
    550 m
  • Pika's cafe
    610 m
  • UnderWater World
    630 m
  • Chinese Park
    720 m
  • T Galleria by DFS, Guam
    740 m
  • Encore!
    750 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The guest must present photo identification and a USD 100 security deposit, which is refundable upon room inspection and the room is found to be free of physical or noise damages to other guests.
  • The property provides airport drop-off services to Guam International Airport at an additional charge of USD 21 per car with a maximum of 4 passengers and 4 luggage.
    The property does not provides a pick-up service from the airport.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee21 USD
  • Distance from city center1 km
  • Travel time to airport (minutes)10
Extras
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 116
  • Room voltage110
  • Year property opened1997
Parking
  • Daily parking fee0 USD

Reviews of Grand Plaza Hotel from real guests

Provided by verified guests of Agoda
Cleanliness6.3
Facilities6.0
Location8.1
Room comfort and quality6.6
Service7.3
Value for money7.2
High score for Guam
Rating
9+ Exceptional (54)
8-9 Excellent (61)
7-8 Very Good (96)
6-7 Good (79)
<6 Below Expectation (153)
Time of the year
Mar - May (112)
Jun - Aug (131)
Sep - Nov (90)
Dec - Feb (110)

Show reviews that mention 

Showing 443 verified guest comments
12345
10.0
Exceptional
Carlos from Philippines
Solo traveler
Standard (2 Adults & 1 Child)
Stayed 5 nights in April 2019

Exceptional”

Location was good, walking distance to the beach, eating places, convenience store.

Reviewed December 28, 2019

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Hafa adai Carlos, Thank you for taking the time to review our hotel. It is our pleasure to know that your stay was overall a satisfactory one and you found our location ideal and our rooms comfortable. We hope to have the opportunity to welcome you back for another pleasant experience in the near future. Warm regards, Annabelle Santos

Responded December 30, 2019
Grand Plaza Hotel
9.2
Exceptional
Dawn
Couple
Standard (2 Adults & 1 Child)
Stayed 6 nights in March 2019

This is a great hotel! Keep in mind they are in the process of improving their building.”

The cleanliness and staff interactions were stellar! We stayed a week and were very comfortable! Also it was great to have onsite parking and all of Timon Bay in walking distance!

Reviewed March 29, 2019

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Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon!

Responded April 04, 2019
Grand Plaza Hotel
9.6
Exceptional
Reynaldo from United States
Couple
Standard (2 Adults & 1 Child)
Stayed 4 nights in February 2019

Clean, affordable, close to restaurants.”

Kia and Esther at the reception desk were so helpful.

Reviewed February 12, 2019

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Hafa adai Reynaldo, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Sincerely, Belle

Responded February 21, 2019
Grand Plaza Hotel
8.4
Excellent
Aldy from Philippines
Couple
Standard (2 Adults & 1 Child)
Stayed 7 nights in June 2019

4 star rating”

The best thing about the GPH is it is located at the center of the two biggest shopping malls in Guam (Micronesia mall and GPO), and near the Duty Free Shop and The plaza (a walk from the hotel). There are two near bus stops also for the Red Guahan trolley and the yellow bus. It is really easy to go to and from the shopping and food centers with these attributes. Staffs are accommodating, too, and special mention to Esther and Aki. Esther was quick to receive us when we got to the hotel from the airport and to guide us going around Guam. Aki, on the other hand, did all she can to compensate the problem we encountered. The water in the bathroom was difficult to control and often times water was very hot. They tried to do something about it and Aki offered us some relief in several forms (extra complimentary water, two $10 discount vouchers at Denny's, etc.). The hotel is quite outdated but clean. Elevators and AC are working. Internet connection in the room is slow, though.

Reviewed July 05, 2019

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Hafa adai Aldy, It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guest. We hope you consider us again on your next trip to Guam. Regards, Belle

Responded July 22, 2019
Grand Plaza Hotel
8.4
Excellent
Marilene from Philippines
Family with teens
Standard (2 Adults & 1 Child)
Stayed 4 nights in November 2019

Budget Hotel ”

PROS: Value for money for budget conscious travellers. Convenient location-main road, close to bus stop,restaurants,walking distance to Tumon beach and shopping area.Average room size but comfortable and clean. Can request for interconnecting rooms if family room is not available.With free coffee coupons to be claimed at ABC convenience store G/F. With microwave and kettle in room. Pleasant staff. CONS: Aircon was not functioning properly and room can get warm. WIFI has intermittent connection/keeps on disconnecting.Poor sound proofing.TV channels were few/TV not programmed. No bedroom slippers and toothbrush provided. Free Bottled water/coffee given on first day only.Cups not washed and replaced everyday. Overall experience was pleasant. We’ll book again if given a chance.

Reviewed November 18, 2019

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Hafa adai Marilene, Thank you for sharing your experience with us. It is with delight to hear that your stay was a wonderful one and you were impressed with our central location, clean and comfortable room, room amenities and affable team members. We have noted your feedback on AC, Wifi and thin walls and; have shared your comments with the relevant department. We hope to have the opportunity to welcome you back for another pleasant experience in the near future. Warm regards, Annabelle G Santos

Responded November 25, 2019
Grand Plaza Hotel
9.2
Exceptional
Radoslav from Slovakia
Solo traveler
Standard (2 Adults & 1 Child)
Stayed 3 nights in November 2019

I enjoyed stay here”

Really good value for money only a few steps from the beach and form all needed like a restaurants supermarket... I can fully recommend...

Reviewed November 21, 2019

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Hafa adai Radoslav, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us. Again, thank you for taking the time to share your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Warm Regards, Annabelle G Santos

Responded November 25, 2019
Grand Plaza Hotel
9.2
Exceptional
Shar from Guam
Couple
Standard (2 Adults & 1 Child)
Stayed 2 nights in March 2021

Convenient ”

one of the top 5 hotels i continue to book with, their prices are a steal of a deal.

Reviewed May 20, 2021

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Hafa adai Shar! Thank you for sharing your positive review. We look forward to welcoming you back soon. Warm Regards, Belle

Responded September 14, 2021
Grand Plaza Hotel
8.0
Excellent
Paul from Philippines
Family with young children
Deluxe Single Room
Stayed 2 nights in December 2019

Good for the Price but could be Better”

Stayed here for 2 nights with my 6 year old son and here is my review: The Good: The staff, especially Natalia, was very accomodating and helpful to my needs. You can see that they are doing their best to make the guest feel comfortable in the hotel. The location, given the price, is perfect. It is near bus stops, some restaurants, and some interesting places. There is also a convenience store nearby. The Bad: The hotel is a bit old and you can notice this with the smell in the bathrooms and the room. The cable TV has very few watchable channels (only 1 movie channel & no kids channel) and the aircon although cold, can be a bit tricky to control (it gets too cold sometimes). There is also no bidet in their bathrooms which in this day and age, should be standard already. All in all, if you only want to spend around $80 more or less per night in a hotel in the Tumon area, this is your best bet but if you have a bit of extra in your budget, there might be some better options.

Reviewed December 08, 2019

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Hafa adai Paul, Thank you for your fantastic review. It is with delight to hear that your stay was a wonderful one and you were impressed with our central location, helpful and affable team members and comfortable rooms. We have noted your feedback on the AC as well as basic tv channels in the room. I have shared your comments with the relevant department. Once again thank you and we look forward to welcoming you and your family back to the Grand Plaza Hotel soon. Warm regards, Annabelle G Santos, Director of Operations

Responded February 18, 2020
Grand Plaza Hotel
8.4
Excellent
Shar from Guam
Family with young children
Standard (2 Adults & 1 Child)
Stayed 1 night in April 2021

Great Deal”

If your looking for a Great deal on a hotel stay definently one of the top 5. Smack in the heart of tumon, Guams Very own tourist spots. Your'e surrounded by a variety of restaurants, bars & amazing retail shops. The hotel over all is good, thw staff is amazing as well. But if you are looking for peace an quiet this might not be the place.

Reviewed May 01, 2021

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Hafa adai Shar, Thank you for taking the time to write your review. We are glad to learn you found our central location in Tumon convenient. It will be a pleasure to welcome you back at our hotel. Warm Regards, Belle

Responded September 14, 2021
Grand Plaza Hotel
8.8
Excellent
Robin from South Korea
Couple
Standard (2 Adults & 1 Child)
Stayed 5 nights in July 2019

Great bang for the buck”

In need of massive renovation, but awesome location and price compensated it.

Reviewed July 22, 2019

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Hafa adai Robin, Thank you for sharing your experience with us. We appreciate your feedback. As you may have already noticed we are in the process of upgrading our hotel starting with lobby renovation, new fitness and business center. An award-winning Meskla Chamoru Restaurant that opened April 2019. There will be many more property enhancement projects in the coming year to include room upgrades. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Belle

Responded July 24, 2019
Grand Plaza Hotel
8.4
Excellent
Mark from United States
Solo traveler
Room Assigned on Arrival
Stayed 4 nights in May 2021

Nice place”

Its a nice hotel, very good location walking distance to the beach. The regular hotel rooms are as depicted in the pictures. There are a few penthouses, one is miserable and the other is gorgeous.

Reviewed August 01, 2021

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Hafa adai Mark, Thank you for sharing your review. We are happy to hear that you enjoyed our central location here in Tumon. We hope you consider us again soon. Warm Regards, Belle

Responded September 14, 2021
Grand Plaza Hotel
8.4
Excellent
Shu from Taiwan
Family with teens
Standard (2 Adults & 1 Child)
Stayed 4 nights in June 2019

Great ”

It's clean and water pressure is strong.Its location is good .

Reviewed July 09, 2019

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Hafa adai Shu, Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities, and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Your feedback is greatly appreciated and we are honored to welcome you back to the Grand Plaza Hotel. Regards, Belle

Responded July 22, 2019
Grand Plaza Hotel
8.0
Excellent
cristina from Philippines
Family with teens
Stand Family 4 People
Stayed 3 nights in July 2022

Budget hotel with nice staff”

The Stay was pleasant esp with the Help Fil staff in the hotel. There were issues during our stay but were addressed by the staff right away. Nearby there is ABC mart and Burger King. The beach is just a few meters away.

Reviewed July 14, 2022

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7.6
Very good
Patrick from United States
Solo traveler
Double Standard
Stayed 11 nights in July 2022

Great Location and Staff”

The hotel staff was wonderful and the location to the beach was great, however, the cleaning staff was part-time, and my room was only cleaned 1 time. The hotel looked like it was going thru a remodel because work in the rooms was unfinished.

Reviewed July 19, 2022

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8.4
Excellent
Ashley from United States
Family with teens
Standard (2 Adults & 1 Child)
Stayed 3 nights in November 2019

Excellent”

Staff was the best part. Friendly and professional.

Reviewed November 11, 2019

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Hafa adai Ashley, Thank you for your wonderful review. It is our pleasure to learn that your stay with us was an enjoyable one and you were pleased with our service. We will share your kind words with our team. We look forward to welcoming you back and delighting you with our true Hafa adai hospitality once again. Warm regards, Annabelle G Santos

Responded November 13, 2019
Grand Plaza Hotel
7.6
Very good
Krystel from Philippines
Solo traveler
Standard (2 Adults & 1 Child)
Stayed 2 nights in July 2019

Will definetly come back”

I enjoyed my 1st trip to guam! Walking distance going to the beach, across is the police station, abc store on the ground floor, nearby resturants and tumon plaza. Clean room, good AC!

Reviewed July 22, 2019

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Hafa adai Krystel, Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities, and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Your feedback is greatly appreciated and we are honored to welcome you back to the Grand Plaza Hotel. Regards, Belle

Responded July 22, 2019
Grand Plaza Hotel
7.6
Very good
Riya from Northern Mariana Islands
Solo traveler
Room Assigned on Arrival
Stayed 1 night in April 2022

It's okay”

This hotel is pretty okay, but the smoke alarm kept giving off a screechy sound every 2 minutes. It was also really hot and there was no way to control the thermostat.

Reviewed May 18, 2022

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7.6
Very good
TZUTUNG
Couple
Standard Twin Room, 2 Twin Beds, Partial Ocean View
Stayed 4 nights in December 2019

great location”

great location, pretty close to the beach and DFS. the service is ok but the facility is not that good.

Reviewed January 02, 2020

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Hafa adai Tzutung, Warm greetings and thank you for selecting Grand Plaza Hotel and making us your hotel of choice for your recent stay. We are also grateful for the time you have taken to share your experience. We are happy you found our location ideal. The Pleasure Island is indeed a vibrant slice of life, especially at night. In the day, visitors can visit the mall right at the doorstep of the hotel or explore other parts of Tumon, Guam by foot or via public transportation. As you may have already noticed we are in the process of upgrading our hotel and there will be many more property enhancement projects in the coming year to include room upgrades. We would love to welcome you back and to delight you with our fine Guam hospitality once again. It would be a great pleasure to welcome you back soon for another wonderful stay. Warm Regards, Annabelle Santos, Director of Operations

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Grand Plaza Hotel
8.0
Excellent
James from United States
Business traveler
Standard (2 Adults & 1 Child)
Stayed 2 nights in April 2019

Nice Hotel”

Near some clubs. Loud

Reviewed April 29, 2019

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Hafa adai James, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. We hope to see you again on your trip to Guam. Thank you!

Responded April 30, 2019
Grand Plaza Hotel
7.6
Very good
YEUNG from United States
Solo traveler
Standard (2 Adults & 1 Child)
Stayed 1 night in February 2022

Poor Facilities”

Kind staff but facilities too poor. Leaked water flew out to outdoor of the bath room.

Reviewed March 09, 2022

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