This property is in high demand!
Booked 6 times in 24h
Awarded as a top choice of Agoda travelers in 2025.

Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- 5–10 minute walk to Hakone-Yumoto Station and very central: bus stop p...
Beautiful view, nice location, helpful and friendly staffs.

- Rooms with river-facing windows consistently receive praise for scenic...
Beautiful view, nice location, helpful and friendly staffs.

- Futons and tatami areas receive positive comments for comfort, and roo...
The room was spacious, clean, and very comfortable.
- Staff provide attentive, traditional Japanese service and practical he...
Beautiful view, nice location, helpful and friendly staffs.
- Extensive onsen options include large public baths (multiple floors),...
We enjoyed our stay especially hot spring.
Free Wi-Fi
Free parking
Spa
Restaurants
Bar
Massage
Family room
Luggage storage
Booked 6 times in 24h
Based on 3,665 verified reviews
Nearest transportation options
•
Hakone Yumoto Train Station is within 0.32 km
•
Tounosawa Train Station is within 0.75 km
Location rating score
There are 75 places in walking distance!
| Value for money | 8.6 |
| Location rating | 9.3 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 71.0 km |
Based on 3603 reviews from verified travelers
Verified past guests that have stayed at Hakone Hotel Kajikaso had an average nightly stay of 1 night at this property.
Hakone Hotel Kajikaso's most popular month where verified visitors have stayed the most is in February.
The average room rate for Hakone Hotel Kajikaso in the past month is 76661.2 JPY, compared to city's average of 42618.3 JPY.
Hakone Hotel Kajikaso supports up to 5, with payment card options such as American Express, Visa, and MasterCard.
Verified guests that stayed at Hakone Hotel Kajikaso have given this property a rating of 9.252 for its exceptional location as the main highlight for their stay.
86.0% of our verified customer assessments have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hakone Hotel Kajikaso down in the review section.
Verified solo travelers that have stayed at this property have given Hakone Hotel Kajikaso an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past business travelers that have stayed at this property have given Hakone Hotel Kajikaso an average rating of 8.3. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Hakone Hotel Kajikaso an average rating of 8.9. You can check out more specific customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given Hakone Hotel Kajikaso an average rating of 9.2. You can look up on more specific customer reviews, and comments for this property down in the review section.
Hakone Hotel Kajikaso’s location in the Yumoto neighborhood makes it close to popular attractions which includes Kanagawa Prefectural Museum of Natural History.
The closest airport to Hakone Hotel Kajikaso is Haneda Airport, 71.0 km away.
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Experience Tranquility and Comfort at Hakone Hotel Kajikaso
Nestled in the picturesque town of Hakone, Japan, Hakone Hotel Kajikaso offers a serene retreat for travelers seeking tranquility and comfort. With its 3.5-star rating, this charming hotel provides a perfect blend of traditional Japanese hospitality and modern amenities.
Upon arrival, guests are greeted by a warm and inviting atmosphere, reflecting the hotel's commitment to providing a memorable stay. Check-in begins at 03:00 PM, allowing visitors ample time to settle in and explore the hotel's beautiful surroundings.
Hakone Hotel Kajikaso boasts 74 well-appointed rooms, each thoughtfully designed to ensure utmost comfort and relaxation. The hotel's last renovation in 2007 ensures that guests will enjoy modern amenities while still experiencing the rich cultural heritage of Japan. From traditional tatami flooring to stunning views of the surrounding mountains, each room offers a unique and enchanting experience.
Families traveling with children will find Hakone Hotel Kajikaso to be a welcoming destination. While children are not allowed to stay free of charge, the hotel's child policy ensures that families can still enjoy a comfortable stay, albeit with possible additional charges. The hotel's friendly staff is always on hand to assist with any requests or inquiries, ensuring a pleasant and hassle-free experience.
As the morning sun rises, guests can savor a delicious breakfast at the hotel's onsite restaurant, offering a wide selection of Japanese and international dishes. With check-out time set at 10:00 AM, visitors have ample time to enjoy their meal and prepare for the day ahead.
Whether you're looking to immerse yourself in the tranquility of Hakone's hot springs or explore the area's rich cultural heritage, Hakone Hotel Kajikaso provides the perfect base for your adventures. With its impeccable service, comfortable accommodations, and convenient location, this hotel offers an unforgettable experience for travelers seeking a peaceful and rejuvenating getaway.
Unwind and Indulge: Hakone Hotel Kajikaso's Entertainment Facilities
At Hakone Hotel Kajikaso, guests can expect a plethora of entertainment options that cater to every preference. Whether you're in the mood for a relaxing spa treatment or a lively karaoke session, this hotel has it all.
Indulge in some retail therapy at the hotel's charming shops, where you can find unique souvenirs and gifts to take home. After a long day of exploring Hakone, head to the bar and unwind with a refreshing drink while enjoying the cozy ambiance.
For those seeking relaxation, the sauna and spa facilities are the perfect retreat. Pamper yourself with a rejuvenating massage or soak in the hot springs, known for their therapeutic properties. The hotel's serene garden provides a tranquil setting to unwind and reconnect with nature.
If you're in the mood for some entertainment, head to the shared lounge/TV area where you can catch up on your favorite shows or mingle with fellow guests. And for those who love to sing their hearts out, the karaoke room is a must-visit. Show off your vocal skills and have a memorable night of laughter and fun.
With an array of entertainment facilities to choose from, Hakone Hotel Kajikaso ensures that your stay is filled with relaxation, enjoyment, and unforgettable experiences.
Convenience Facilities at Hakone Hotel Kajikaso: Enhancing Your Stay in Hakone
Hakone Hotel Kajikaso offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With a focus on providing top-notch amenities, the hotel goes above and beyond to cater to the needs of every traveler.
For the safety and security of your valuables, the hotel provides safety deposit boxes, allowing you to have peace of mind during your stay. Stay connected with loved ones and stay on top of work with the complimentary Wi-Fi available in all rooms and public areas. Whether you're in the lobby or enjoying the beautiful surroundings, you can easily access the internet and stay connected.
For those who enjoy a smoke, the hotel offers a designated smoking area where you can indulge without inconveniencing other guests. Additionally, the hotel provides luggage storage facilities, making it convenient for you to explore the area without having to worry about your belongings.
To quench your thirst or satisfy your late-night cravings, the hotel has a vending machine offering a variety of beverages and snacks. The daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind after a long day of exploring Hakone.
With these convenience facilities, Hakone Hotel Kajikaso aims to provide a seamless and enjoyable experience for every guest, ensuring that your stay in Hakone is nothing short of exceptional.
Convenient and Hassle-Free Transport Facilities at Hakone Hotel Kajikaso
At Hakone Hotel Kajikaso, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. One of our standout features is our onsite car park, providing a convenient and secure place for guests to park their vehicles. Best of all, the car park is free of charge, allowing you to save on parking fees and explore Hakone without any worries about finding a parking space. Whether you're traveling by car or renting one during your stay, our onsite car park is a valuable amenity that sets us apart from other hotels in the area.
Comfort and Convenience in Every Room
At Hakone Hotel Kajikaso, we strive to provide our guests with the utmost comfort and convenience during their stay. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a pleasant and enjoyable experience. Stay cool and relaxed with the air conditioning system, allowing you to adjust the temperature to your liking. Get ready for a day of exploration with the provided hair dryer, ensuring that you can style your hair effortlessly. Quench your thirst or enjoy a refreshing drink from the mini bar, stocked with a selection of beverages. Stay entertained with the satellite/cable TV, offering a wide range of channels and programs for your viewing pleasure. With these thoughtfully provided room facilities, you can truly unwind and make the most of your stay at Hakone Hotel Kajikaso.
Indulge in Culinary Delights at Hakone Hotel Kajikaso
At Hakone Hotel Kajikaso, dining is an experience to be savored. With a variety of dining facilities to choose from, guests can indulge in a culinary journey that will tantalize their taste buds. The hotel's coffee shop is the perfect spot to start the day, offering a selection of freshly brewed coffees and teas, along with a range of delectable pastries and light bites. Whether you prefer a strong espresso or a soothing cup of green tea, the coffee shop provides a cozy and inviting atmosphere to enjoy your morning beverage.
In addition to the coffee shop, Hakone Hotel Kajikaso also offers daily housekeeping to ensure that your dining experience is always clean and comfortable. The dedicated staff takes pride in maintaining the highest standards of cleanliness, ensuring that every meal is enjoyed in a pristine environment. From sparkling table settings to spotless cutlery, you can dine with confidence, knowing that attention to detail is a top priority at Hakone Hotel Kajikaso. So sit back, relax, and let the hotel's dining facilities exceed your expectations.
Elegant and Spacious Room Options at Hakone Hotel Kajikaso
Discover a variety of beautifully appointed rooms at Hakone Hotel Kajikaso, each offering a unique experience of comfort and traditional Japanese charm. Choose from the City View - 10 Tatami Mat Japanese-Style Room, a cozy 37-square-meter space featuring five Japanese futons, or indulge in the River View - 12 Tatami Mat Japanese-Style Room, a spacious 44-square-meter retreat with five futons and stunning river vistas. For those seeking a blend of Western and Japanese styles, the Japanese-Western Room with River View provides 44 square meters of elegant space with twin beds or futons, perfect for a versatile stay. Additionally, the Kisaki River View Japanese-Style Room with Flowing Open-Air Bath offers a luxurious 48-square-meter setting with six futons and scenic river views, ideal for a serene escape.
Discover the Charm of Yumoto: Gateway to Hakone's Natural Wonders
Nestled at the heart of Hakone, Yumoto is a picturesque hot spring town that beckons travelers with its unique blend of natural beauty and cultural heritage. As you stroll through the quaint streets lined with traditional ryokans and charming shops, the soothing sound of flowing water from the nearby Hayakawa River creates a serene backdrop. Here, visitors can immerse themselves in the local onsen culture, with numerous hot spring baths offering rejuvenating experiences amidst stunning mountain views. The air is infused with the scent of sulfur and cedar, inviting you to relax and unwind in this tranquil oasis.
Yumoto is not only a haven for relaxation but also serves as a perfect base for exploring the surrounding attractions of Hakone. Just a short distance away, you can discover the breathtaking landscapes of the Hakone National Park, where hiking trails lead to scenic vistas and hidden waterfalls. The iconic Hakone Open-Air Museum, showcasing a stunning collection of contemporary sculptures amidst nature, is a must-visit for art enthusiasts. For those seeking adventure, a ride on the Hakone Ropeway offers panoramic views of the majestic Mt. Fuji on clear days. Whether you are here for a peaceful retreat or an adventurous getaway, Yumoto promises an unforgettable experience in the heart of Hakone.
Getting to Hakone Hotel Kajikaso from Nearby Airports
Traveling to Hakone Hotel Kajikaso from the nearest airports is a seamless experience, ensuring you can start your Japanese getaway with ease. The closest major airport is Tokyo Haneda Airport (HND), located approximately 90 kilometers away. From Haneda, you can take the Tokyo Monorail to Hamamatsucho Station, where you can transfer to the JR Yamanote Line to reach Shinjuku Station. From Shinjuku, board the Odakyu Limited Express Romancecar directly to Hakone-Yumoto Station, which is just a short stroll from the hotel. The entire journey will take about 2 to 2.5 hours, offering you a scenic view of the countryside as you approach the beautiful Hakone region.
Alternatively, if you arrive at Narita International Airport (NRT), the journey is slightly longer but equally rewarding. Begin by taking the Narita Express (N'EX) train to Tokyo Station, then switch to the JR Yamanote Line to get to Shinjuku Station. From there, hop on the Odakyu Limited Express Romancecar to Hakone-Yumoto Station. The total travel time from Narita to Hakone Hotel Kajikaso will be around 3 to 3.5 hours. Regardless of which airport you choose, the journey will introduce you to Japan's efficient transportation system and picturesque landscapes, setting the perfect tone for your stay at the serene and welcoming Hakone Hotel Kajikaso.
Explore the Artistic and Natural Wonders near Hakone Hotel Kajikaso
Nestled in the heart of Hakone, Japan, Hakone Hotel Kajikaso offers a prime location for exploring the area's rich cultural and natural attractions. Just a stone's throw away, you'll find The Hakone Open-Air Museum, a captivating outdoor art space that showcases a diverse collection of sculptures and installations. Stroll through the beautifully landscaped gardens and admire the masterpieces by renowned artists, creating a harmonious blend of art and nature.
For breathtaking panoramic views of the surrounding mountains and Lake Ashi, a visit to the Hakone Ropeway is a must. This aerial tramway takes you on a scenic journey, allowing you to soak in the beauty of Hakone's volcanic landscape. As you ascend, you'll catch sight of Ōwakudani, a volcanic valley known for its active sulfur vents and hot springs. Take a leisurely walk along the trails and witness the steam rising from the earth, creating an otherworldly atmosphere.
Immerse yourself in the spiritual ambiance of Hakone by visiting the Hakone Shrine and Kuzuryu Shrine Singu. These sacred sites offer a serene retreat, surrounded by lush greenery and ancient cedar trees. Pay your respects and experience the tranquility that emanates from these centuries-old shrines.
For art enthusiasts, the Hakone Venetian Glass Museum and Pola Museum of Art are just a short distance away. Marvel at the intricate glasswork and delicate Venetian craftsmanship at the former, while the latter houses an impressive collection of Western and Japanese art. Both museums provide a captivating journey through the world of art.
Nature lovers will find solace in Hakone Gōra Park and Sengokuhara. Hakone Gōra Park boasts stunning flower gardens, picturesque walking trails, and a charming French-style garden. Sengokuhara, on the other hand, offers a peaceful retreat with its vast fields of pampas grass and tranquil ponds.
History buffs can explore the Hakone Sekisho and Hakone Sekisho Museum, where you can learn about the Edo period checkpoint and the history of Hakone. The meticulously reconstructed checkpoint provides a glimpse into Japan's past and the importance of Hakone as a strategic location.
Lastly, for those with a passion for exquisite craftsmanship, the Lalique Museum Hakone is a hidden gem. Showcasing the works of René Lalique, a renowned French glass artist, this museum offers a captivating display of intricate glass sculptures and jewelry.
With its proximity to these diverse landmarks and attractions, Hakone Hotel Kajikaso provides the perfect base for immersing yourself in the cultural and natural wonders of Hakone, Japan.
Convenient Public Transport Stations near Hakone Hotel Kajikaso
Located in the beautiful town of Hakone, Japan, Hakone Hotel Kajikaso offers easy access to various public transport stations, ensuring a convenient and hassle-free stay for guests. Just a short distance away from the hotel, you will find Sennindai, Gora Station, Hakone Komagatake Ropeway, Miyanoshita Train Station, Ubako Onsen Iriguchi Bus Station, Hakone Tozan Cable Car Koen Kami Station, Ohiradai Train Station, Horaien Bus Station, and Hakone Tozan Cable Car, Kami-Ohiradai.
Sennindai is a nearby public transport station that provides easy access to Hakone Hotel Kajikaso. Gora Station, located within walking distance, is another convenient option for guests to explore the surrounding area. The Hakone Komagatake Ropeway, a short distance away, offers breathtaking views of the surrounding mountains and Lake Ashi. Miyanoshita Train Station and Ubako Onsen Iriguchi Bus Station are also easily accessible, allowing guests to explore the wider Hakone region with ease.
For those looking to take in the natural beauty of Hakone, the Hakone Tozan Cable Car Koen Kami Station and Kami-Ohiradai are excellent options. Ohiradai Train Station and Horaien Bus Station are also nearby, providing easy connections to other parts of the town. With such a wide range of public transport stations in close proximity to the hotel, guests at Hakone Hotel Kajikaso can easily explore the many attractions and landmarks that Hakone has to offer.
A Gastronomic Delight Awaits
At Hakone Hotel Kajikaso, you'll find yourself surrounded by a plethora of dining options that will tantalize your taste buds. Indulge in traditional Japanese cuisine at Yamagusuri, where you can savor the finest sushi and sashimi dishes. For a unique dining experience, head to Tamura Ginkatsu-tei, a cozy restaurant that specializes in mouthwatering tonkatsu (breaded and deep-fried pork cutlets). If you're in the mood for international flavors, 808 Monsmare offers a fusion of Japanese and Western dishes in a stylish setting. For a taste of authentic soba noodles, visit Hatsuhana Soba Honten, a renowned establishment that has been serving locals and tourists for generations. Yubadon Naokichi is a must-visit for those seeking a traditional Japanese hot spring experience, where you can enjoy a delicious meal while soaking in the healing waters. Kinosuke is a hidden gem that serves delectable Japanese comfort food, including hearty bowls of ramen and crispy tempura. After a long day of exploring, unwind at HAKONE TENT Bar, a trendy spot where you can sip on creative cocktails and enjoy panoramic views of the surrounding mountains. Gyoza Center is a favorite among locals for its mouthwatering dumplings, filled with a variety of flavorful fillings. If you're in the mood for a fine dining experience, look no further than Chimoto, a restaurant that offers a fusion of French and Japanese cuisine, prepared with the finest seasonal ingredients. Finally, for a delightful afternoon tea, head to Salon de thé Rosage, a charming tea house that serves a wide selection of teas and delectable pastries. With such an array of culinary delights just steps away from Hakone Hotel Kajikaso, your taste buds are in for a treat.
Shop 'til you drop in Hakone
Surrounded by a plethora of enticing shopping landmarks, Hakone Hotel Kajikaso is the perfect base for those looking to indulge in some retail therapy. Just a stone's throw away, you'll find the Hakone Prince Bakery, where you can savor freshly baked goods and pastries that are sure to delight your taste buds. For a taste of local craftsmanship, head to Hatajuku Yosegi Kaikan, where you can marvel at intricate wooden mosaic works known as yosegi zaiku. If you're a fan of Japanese anime, don't miss the Eva Store, where you can find a wide range of merchandise inspired by the popular series Neon Genesis Evangelion. And for those who appreciate traditional Japanese crafts, Kanazashi Wood Craft offers a stunning collection of handcrafted wooden items. With so many shopping options to explore, Hakone Hotel Kajikaso ensures that your stay in Hakone is not just a relaxing retreat, but also a memorable shopping experience.
Affordable Luxury: Experience Hakone Hotel Kajikaso at a Competitive Price
Nestled in the picturesque town of Hakone, Japan, Hakone Hotel Kajikaso offers an unforgettable stay at an average price of $362 per room. While this may seem like a splurge, it is important to note that the average price of a hotel room in Hakone is $329, making Hakone Hotel Kajikaso a great value for money.
What sets Hakone Hotel Kajikaso apart is its commitment to providing guests with a luxurious experience without breaking the bank. From the moment you step into the hotel's elegant lobby, you'll be greeted by friendly staff who are dedicated to ensuring your stay is nothing short of exceptional. The rooms are tastefully decorated, featuring traditional Japanese elements blended seamlessly with modern amenities. Whether you choose a cozy standard room or indulge in a spacious suite, you can expect utmost comfort and tranquility during your stay.
In addition to the beautiful accommodations, Hakone Hotel Kajikaso offers a range of facilities and services that will enhance your stay. Take a dip in the rejuvenating hot springs, known as onsen, which are exclusive to the hotel. Indulge in a traditional Japanese meal at the hotel's onsite restaurant, where skilled chefs prepare exquisite dishes using fresh local ingredients. With its prime location, Hakone Hotel Kajikaso is also the perfect base for exploring the natural wonders and cultural treasures of Hakone. So why settle for an average hotel room in Hakone when you can experience affordable luxury at Hakone Hotel Kajikaso?
Exceptional Service, Fabulous Food, and a Delightful Ambience
Hakone Hotel Kajikaso offers an exceptional stay experience with its great service and fabulous food. Guests rave about the spacious rooms, which are like works of art, and the exquisite meals that are a feast for both the eyes and the taste buds. The onsen, a traditional Japanese hot spring, is clean and easy to use, providing a relaxing and rejuvenating experience. The overall ambience of the hotel is truly delightful, creating a serene and tranquil atmosphere for guests to enjoy. Whether you are stopping over in Hakone for a couple of nights or looking for a memorable vacation, Hakone Hotel Kajikaso comes highly recommended by its guests.
Unforgettable Experiences Await at Hakone Hotel Kajikaso
Discover a haven of tranquility and luxury at Hakone Hotel Kajikaso, where every aspect of your stay is meticulously designed to exceed your expectations. With an impressive overall rating of 8.7, this charming hotel has garnered rave reviews from satisfied guests who have experienced its exceptional service and breathtaking surroundings.
One of the standout features of Hakone Hotel Kajikaso is its unbeatable location, earning a remarkable rating of 9.2. Nestled amidst the picturesque landscapes of Hakone, Japan, this hotel offers guests a chance to immerse themselves in the natural beauty of the area. From the moment you step foot into the hotel, you are greeted by stunning views of the surrounding mountains and the tranquil waters of Lake Ashi, creating a serene and idyllic atmosphere that will leave you feeling rejuvenated.
Hakone Hotel Kajikaso also excels in providing top-notch comfort and convenience, with a remarkable rating of 9.0 for comfort. Each room is thoughtfully designed and elegantly furnished, ensuring a cozy and relaxing stay. From plush beds to modern amenities, every detail is carefully considered to make you feel right at home. Whether you choose a traditional Japanese-style room with tatami flooring or a Western-style room with contemporary comforts, you can expect a peaceful retreat where you can unwind and recharge.
Excellent8.8
Facilities
Exceptional9.3
Location
【The large communal bath will be switched between men and women from April 1, 2025】
02:30 PM~01:00 AM, 2nd floor for male, 6th floor for female.
Next morning 05:00 AM -09:30 AM, 2nd floor for female, 6th floor for male.
①Meal times
Dinner: 5:30 PM or 6:30 PM
Breakfast: 8:00 AM or 8:30 AM
Meal times will be confirmed at check-in.
For guests on the Monthly Kaiseki Plan or IKOI Plan, the dinner menu on the 4th night will return to that of the 1st night for consecutive stays.
②Allergies
Only specific allergies can be accommodated.
If you have allergies to any of the 9 major allergens under Japan’s labeling standards, please inform us at least one week prior to arrival.
Requests may not be accommodated if full details are not provided by 12:00 noon on the day before arrival.
We cannot accommodate food dislikes or religious dietary requirements.
Please refer to the official website for details.
③Arrival time
Please complete check-in by 6:00 PM.
For arrivals after 7:00 PM, dinner service and refunds will not be available.
If your arrival time is fixed, please inform us in advance.
④Separate bookings within a group
If you would like to dine together, please inform us in advance and we will do our best to arrange this.
⑤Number of children
Please include children in the total number of guests when making your reservation. If not registered, payment will be required on-site.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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This hotel is highly praised by guests for its delicious and diverse food offerings, including traditional Kaiseki meals. The onsen area with both indoor and outdoor options, sauna, and private onsen experience is also a highlight. The staff are friendly and provide excellent service. The location is convenient, with easy access to Hakone Yumoto station and shopping areas. The spacious and clean rooms offer a traditional Japanese feel. As an added bonus, reviewers have noted that this hotel offers good value for money.
None mentioned.
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Hot spring
Location
Dinner
Breakfast
Cleanliness
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10.0Exceptional
It was very convenient to be able to take a stroll in the shopping street right in front of the station as soon as I arrived at Hakone Yumoto Station. The lobby, baths, and guest rooms in the facility are all spaciously designed, creating a relaxing atmosphere. The dining areas for dinner and breakfast are completely private, allowing me to enjoy my meals in peace, just like eating in my own room without worrying about others. I was also pleased with the welcome drink service, and throughout my stay, I felt the hospitality in many aspects. This is a place where you can relax both physically and mentally, and I would love to visit again.
この度は、ホテル河鹿荘をご利用いただきまして、誠にありがとうござういます。 ホテルの立地がお客様のニーズにぴったりだったようで、心からうれしく思います。お部屋や館内設備、お食事の雰囲気など、さまざまな面でご満足いただけたようで、大変喜んでいます。 お客様に心温まるおもてなしを提供できたことを嬉しく思っています。ご滞在中、心身ともにゆっくりと過ごしていただけたと聞き、このうえない喜びです。 ぜひまた次の機会にお越しいただければと思います。スタッフ一同、心よりお待ちしております。 ホテル河鹿荘 フロント係 宇夫方
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10.0Exceptional
I made a reservation for a double room that is very cheap and does not include dinner/breakfast. It is located by the river, which you can reach by walking up the shopping street after arriving at Hakone Yumoto Station, allowing you to explore the shops naturally, and there is a Lawson and Family Mart on the way where you can buy what you need. Nowadays, accommodations mostly use card keys, but this place uses a key system, which I liked because the air conditioning and lighting stayed on when I left and re-entered the room. You can freely use the large public bath with an open-air bath, which is always open except in the early morning, so I went once at night and once in the morning. The weather was just cool enough, making the open-air bath really nice. It feels like a combination of a ryokan and a hotel, and all the staff were friendly and provided good guidance. Even after the stay, I could store my luggage, which made my travel around Hakone very convenient. Since many accommodations serve kaiseki, nearby restaurants close around 5-6 PM, so it would be good for those planning to eat out to keep that in mind.
숙박해 주시고 따뜻한 후기를 남겨 주셔서 진심으로 감사드립니다. 하코네유모토의 거리 풍경을 천천히 둘러보시며 오시고, 노천탕과 숙소에서의 시간을 편안하게 즐겨 주신 모습이 전해져 저희도 절로 미소를 짓게 되었습니다. 직원들에 대한 따뜻한 말씀과 짐 보관 서비스가 여행에 도움이 되었다는 이야기도 매우 기쁘게 읽었습니다. 혼자만의 여행에는 그때만 누릴 수 있는 특별한 시간과 여유가 있는 것 같습니다. 그 소중한 여행의 한 장면이 저희와 함께한 시간으로 더욱 편안하고 행복한 추억이 되었다면, 그것만으로도 저희에게는 더없는 기쁨입니다. 언젠가 다시 하코네에서 여유로운 시간을 보내고 싶어지신다면, 꼭 다시 찾아와 주세요. 다시 뵐 수 있는 날을 진심으로 기다리고 있겠습니다. 소중한 후기를 남겨 주셔서 다시 한번 감사드립니다. 늘 건강하시고 행복한 여행 되시길 바랍니다. Hotel kajikaso.
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10.0Exceptional
It was nice being close to Yumemoto Station. Overall, it was spacious and clean, and while the room condition was a bit old, it was well-maintained, which made me feel good. The kaiseki and breakfast were excellent for the price, and the short performance was impressive. The staff were friendly, and the large public bath was tidy as well. The person cleaning was a bit intimidating, but it seemed like they took water quality management very seriously. It’s a carefully maintained ryokan, so if I have friends visiting Hakone, I would like to recommend it.
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9.6Exceptional
I was glad to stay in a spacious room at a reasonable price and enjoy delicious kaiseki cuisine. The breakfast was also tasty, and the hot spring was spacious and pleasant. I rated the service four stars because there was no hot coffee for the welcome drink. I particularly wanted hot coffee after breakfast. Additionally, I felt there was a lack of cups for the welcome drink upon arrival, and there seemed to be some issues with the replenishment of cups and snacks. Other than that, I was satisfied.
この度は当館へご宿泊いただき、誠にありがとうございました。 また、お忙しい中、貴重なご感想をお寄せいただきましたこと、重ねて御礼申し上げます。 お部屋の広さや当館自慢の会席料理、そして温泉についてもご満足いただけたとのこと、大変嬉しく拝読いたしました。 ウェルカムドリンクのサービスにおきまして、ご不便とご不快な思いをさせてしまいましたこと、深くお詫び申し上げます。 貴重なご意見をありがとうございます。 特に朝食後のコーヒーを楽しみにされているお客様は多くいらっしゃいますので、今後のサービス向上のための重要な検討課題として、社内で共有させていただきます。 至らぬ点があったにもかかわらず、「それ以外は満足」とのお言葉をいただき、身の引き締まる思いでございます。 次回お越しいただいた際には、すべての面で星五つのご評価をいただけるよう、サービスの改善に努めてまいります。 またのお越しを、スタッフ一同心よりお待ち申し上げております。 ホテル河鹿荘 フロント係 トゥイ
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330 meters to public transportation
Located in Hakone tourist area
Free Wi-Fi in all rooms!
Sauna
10.0Exceptional
“I want to stay again.”
I reserved a 10-tatami mat room for 2 nights, but I was upgraded to a special room. It was a spacious suite with a large sofa and counter. The food was delicious, and for the second night's meal, I was provided with a different menu from the first night. The staff was cheerful and efficient, which made the dining experience even more enjoyable. The location is very convenient, about a 10-minute walk from Hakone Yumoto Station. The path to the station is fun with souvenir shops.
日頃より当ホテルへのご愛顧を賜り誠にありがとうございます。 身に余るお言葉を頂戴し、大変嬉しく思っております。 当館はご連泊されるお客様に異なる懐石料理を提供させていただいております。 季節が変わりますと食材などもまた変わってまいりますので、またの機会にお楽しみいただければと思います。 またこちらへお越しの際は、ぜひ当ホテルをご利用ください。 ホテル河鹿荘 フロント 鳥畑
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