Hakone Retreat villa 1/f
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Highlights
Facilities
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurant
Bar
Golf course
Massage
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hygiene Plus
Sparkling clean
320 meters to public transportation
Front desk [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurant
Bar
Golf course
Massage
Based on 767 verified reviews
9.6
9.5
9.5
9.0
8.8
Nearest transportation options
•
Shinanok Bus Station is within 0.3 km
•
Senkyoromae Bus Station is within 0.64 km
Location rating score
| Value for money | 9.0 |
| Location rating | 8.8 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 75.7 km |
Hakone Retreat villa 1/f's policy concerning children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Hakone Retreat villa 1/f has a total of 18 rooms.
The typical room rate for Hakone Retreat villa 1/f in the past month is 104428.57 JPY, compared to city's average of 44366.62 JPY.
Hakone Retreat villa 1/f accepts up to 6, with payment card options such as MasterCard, Cash, American Express, and Visa.
Past couple travelers that have stayed at this property have given Hakone Retreat villa 1/f an average rating of 9.3. You can look up on more in depth customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.
Past families with older children that have stayed at this property have given Hakone Retreat villa 1/f an average rating of 9.1. You can look up more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is Shinanok Bus Station, 295.78 m away from Hakone Retreat villa 1/f.
The closest airport to Hakone Retreat villa 1/f is Haneda Airport, 76.0 km away.
Wake up to a great buffet and continental breakfast at Hakone Retreat villa 1/f. Customers can enjoy breakfast offered with an additional charge of 4700 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

Experience Tranquility at Hakone Retreat villa 1/f
Nestled in the serene landscapes of Hakone, Japan, Hakone Retreat villa 1/f offers a truly enchanting escape from the hustle and bustle of everyday life. This 4-star hotel, built in 2017, boasts 11 beautifully designed rooms, each offering a unique blend of modern comfort and traditional Japanese aesthetics. With a check-out time of 11:00 AM and a check-in time from 03:00 PM, guests can enjoy a leisurely start to their day or make the most of their stay by exploring the wonders of Hakone.
At Hakone Retreat villa 1/f, every detail has been thoughtfully considered to ensure a memorable and relaxing stay. The hotel's child policy ensures a peaceful atmosphere, making it an ideal retreat for couples and solo travelers seeking tranquility. While children are welcome, there may be extra charges involved, allowing guests to fully immerse themselves in the serene ambiance of this hidden gem.
Step into one of the 11 elegantly appointed rooms and be transported to a world of serenity and comfort. Each room is tastefully decorated with a blend of modern amenities and traditional Japanese elements, creating a harmonious balance between past and present. From the moment you enter, you will be greeted by warm colors, soothing textures, and a sense of tranquility that permeates every corner of the space. Whether you choose a cozy standard room or indulge in the spaciousness of a suite, you can expect unparalleled comfort and a restful night's sleep.
Unwind and Indulge in Hakone Retreat villa 1/f's Exquisite Entertainment Facilities
At Hakone Retreat villa 1/f, you'll find a plethora of entertainment facilities that will make your stay truly unforgettable. Whether you're looking to relax, have fun, or pamper yourself, this luxurious villa has it all.
Step into the enchanting garden, where you can take a leisurely stroll amidst the lush greenery and vibrant blooms. It's the perfect place to unwind and reconnect with nature.
For those seeking ultimate relaxation, the villa offers a hot tub, sauna, and spa facilities. Immerse yourself in the soothing waters of the hot tub, allowing the warm bubbles to melt away your stress. Indulge in a rejuvenating sauna session, detoxifying your body and leaving you feeling refreshed. And don't miss the chance to pamper yourself with a luxurious spa treatment, where skilled therapists will help you find your inner balance and harmony.
If you're in the mood for some friendly competition, head to the games room. Challenge your friends or family to a game of pool, foosball, or board games. It's a great way to bond and create lasting memories.
Lastly, don't forget to visit the gift/souvenir shop, where you can find unique treasures to take home as a memento of your stay. From locally handcrafted items to exquisite souvenirs, there's something for everyone.
Hakone Retreat villa 1/f's entertainment facilities are designed to cater to every guest's needs and desires. Whether you're seeking relaxation, fun, or a touch of indulgence, this luxurious villa has it all. So, come and experience the ultimate retreat in the heart of Hakone, Japan.
Unwind and Stay Active at Hakone Retreat villa 1/f's Sports Facilities
At Hakone Retreat villa 1/f, guests can enjoy a perfect blend of relaxation and physical activity with its exceptional sports facilities. Golf enthusiasts will be delighted to find a well-maintained golf course right on-site. Whether you are a seasoned player or a beginner looking to improve your swing, this picturesque course offers a challenging yet enjoyable experience amidst the stunning natural surroundings of Hakone.
For those who prefer to explore the great outdoors, Hakone Retreat villa 1/f offers access to scenic hiking trails. Lace up your hiking boots and embark on an adventure through the breathtaking landscapes of Hakone. Immerse yourself in the tranquility of nature as you traverse the well-marked trails, taking in the fresh mountain air and captivating views along the way. Whether you are a nature enthusiast or simply looking for a refreshing outdoor activity, these hiking trails are sure to leave you feeling invigorated and rejuvenated.
Convenience Facilities at Hakone Retreat villa 1/f
Experience ultimate convenience at Hakone Retreat villa 1/f, where every aspect of your stay is designed to ensure your comfort and satisfaction. From the moment you arrive, you'll be greeted by a range of convenience facilities that will make your stay even more enjoyable.
Indulge in the luxury of room service, where you can enjoy delicious meals and refreshing beverages in the privacy and comfort of your own villa. Whether you're looking for a hearty breakfast to start your day or a late-night snack, our attentive staff will be at your service.
For your peace of mind, safety deposit boxes are available to store your valuable belongings securely. You can relax and explore the beautiful surroundings of Hakone knowing that your items are safe and protected.
Stay connected with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply want to browse the internet, our high-speed internet access ensures you are always connected.
For our guests who smoke, we have a designated smoking area where you can enjoy your cigarette without disturbing other guests. This thoughtful feature ensures a comfortable environment for everyone.
In addition to these convenience facilities, we also offer luggage storage, daily housekeeping, and even a cozy fireplace to create a warm and inviting atmosphere. At Hakone Retreat villa 1/f, your comfort and convenience are our top priorities.
Convenient Transport Facilities at Hakone Retreat villa 1/f
At Hakone Retreat villa 1/f, guests can enjoy a hassle-free stay with its excellent transport facilities. The hotel offers a car park onsite, making it convenient for guests who are driving to the property. The car park is free of charge, allowing guests to park their vehicles without any additional cost. With this facility, guests can explore the beautiful Hakone region at their own pace and easily access nearby attractions.
For those who prefer not to drive, Hakone Retreat villa 1/f also provides a taxi service. This service ensures that guests can effortlessly travel to their desired destinations without the need to worry about navigation or parking. Whether it's exploring the stunning Hakone Open-Air Museum or visiting the famous Owakudani volcanic valley, guests can rely on the hotel's reliable and efficient taxi service to make their journey comfortable and convenient.
Cozy and Luxurious Room Facilities with a Fireplace
Indulge in the ultimate comfort and relaxation at Hakone Retreat villa 1/f, where you will find an array of luxurious room facilities, including a cozy fireplace. Step into your elegantly designed room and be greeted by the warm ambiance created by the crackling fire, perfect for unwinding after a day of exploring Hakone's natural wonders. Curl up on the plush sofa in front of the fireplace, sipping a cup of hot tea, and let the soothing flames melt away your stress. The fireplace adds a touch of romance and intimacy to your stay, creating an unforgettable experience for couples or those seeking a tranquil retreat.
In addition to the fireplace, the room facilities at Hakone Retreat villa 1/f are designed to cater to your every need. Sink into the heavenly comfort of the king-sized bed, adorned with soft linens and plush pillows, ensuring a restful night's sleep. The spacious en-suite bathroom features a luxurious bathtub, perfect for a rejuvenating soak. Enjoy the convenience of modern amenities such as a flat-screen TV, mini-fridge, and complimentary Wi-Fi, allowing you to stay connected and entertained throughout your stay. With attention to every detail, Hakone Retreat villa 1/f provides a haven of comfort and luxury, making it the perfect choice for your Hakone getaway.
Indulge in Culinary Delights at Hakone Retreat villa 1/f
At Hakone Retreat villa 1/f, dining is an experience that promises to delight your senses. With a range of dining facilities available, you'll be spoilt for choice during your stay. Start your day off right with a delicious breakfast buffet, offering a wide selection of delectable dishes to suit every palate. From freshly baked pastries to hearty breakfast classics, there's something for everyone to enjoy.
For those looking for a quick pick-me-up or a cozy spot to unwind, the coffee shop at Hakone Retreat villa 1/f is the perfect place to relax. Sip on a freshly brewed cup of coffee or indulge in a selection of teas while enjoying the tranquil surroundings. If you prefer a more formal dining experience, the on-site restaurant offers a diverse menu featuring both local and international cuisines. From traditional Japanese delicacies to mouthwatering international dishes, every meal is a culinary adventure.
If you prefer to dine in the comfort of your own room, the room service at Hakone Retreat villa 1/f is at your service. Whether you're craving a late-night snack or a full-course meal, the dedicated staff will ensure that your dining experience is nothing short of exceptional. And to top it all off, daily housekeeping ensures that your dining area is kept clean and tidy, allowing you to fully enjoy your meals without any worries. Indulge in the finest culinary delights at Hakone Retreat villa 1/f and create unforgettable memories during your stay.
Indulge in Luxury and Serenity at Hakone Retreat villa 1/f
Experience the epitome of luxury and tranquility at Hakone Retreat villa 1/f. This exquisite hotel offers a range of beautifully designed rooms to cater to every traveler's needs. From the spacious Premium Villa Suite with Private Open-Air Bath, measuring 150 square meters and featuring 2 Super King Beds, to the elegant and cozy Deluxe Twin Room, you will find the perfect accommodation to suit your preferences.
Booking your stay at Hakone Retreat villa 1/f through Agoda ensures that you not only get the best prices, but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room types, compare prices, and secure your reservation in just a few clicks. So why wait? Treat yourself to a luxurious getaway and book your room at Hakone Retreat villa 1/f on Agoda today!
Discover the Tranquility of Sengokuhara in Hakone, Japan
Nestled in the picturesque landscapes of Hakone, Sengokuhara is a serene haven that invites travelers to unwind and immerse themselves in nature's beauty. Known for its expansive fields of pampas grass, particularly stunning in autumn when the grasses turn golden, Sengokuhara offers a peaceful retreat from the hustle and bustle of city life. The area is dotted with charming traditional ryokans and modern accommodations, providing visitors with the perfect blend of comfort and cultural experience. As you stroll through the scenic paths, you'll be captivated by the breathtaking views of the surrounding mountains and the iconic sight of Mount Fuji, which looms majestically in the distance on clear days.
In addition to its natural beauty, Sengokuhara is a hub for outdoor enthusiasts, offering a variety of activities such as hiking, cycling, and hot air balloon rides that allow you to take in the stunning vistas from above. The nearby Hakone Botanical Garden of Wetlands is a must-visit, showcasing a diverse array of flora native to the region. For those seeking relaxation, the area is renowned for its onsen (hot springs), where you can soak in mineral-rich waters while enjoying the tranquil ambiance. Whether you're exploring the lush landscapes, indulging in local cuisine, or simply soaking in the serene atmosphere, Sengokuhara promises an unforgettable escape that embodies the essence of Hakone.
Getting to Hakone Retreat villa 1/f from Nearby Airports
To reach the serene Hakone Retreat villa 1/f, nestled in the picturesque Sengokuhara area, travelers can start their journey from either Narita International Airport (NRT) or Haneda Airport (HND). From Narita, the most convenient option is to take the Narita Express (N'EX) train to Tokyo Station, where you can transfer to the Shinkansen (bullet train) heading towards Odawara Station. The journey takes approximately 2 to 2.5 hours. Once at Odawara, you can catch a local bus or taxi to Sengokuhara, which is about a 30-minute drive away. Alternatively, from Haneda Airport, you can take the Keikyu Airport Line to Shinagawa Station and then transfer to the Tokaido Shinkansen bound for Odawara, making the overall trip around 1.5 to 2 hours, depending on connections.
Upon arriving in Sengokuhara, the enchanting surroundings of Hakone will greet you with stunning views of the mountains and lush nature. The villa is conveniently located, making it easy to explore local attractions such as the Hakone Open-Air Museum and the scenic Lake Ashi. For those who prefer a more leisurely approach, consider renting a car at the airport, which allows for a scenic drive through the Hakone region and the flexibility to stop at charming spots along the way. Regardless of your chosen mode of transport, the journey to Hakone Retreat villa 1/f promises to be an integral part of your unforgettable experience in this tranquil haven.
Discover Hakone's Artistic and Cultural Treasures near Hakone Retreat villa 1/f
Nestled in the heart of Hakone, Japan, Hakone Retreat villa 1/f offers a prime location for exploring the region's rich artistic and cultural heritage. Just a stone's throw away, you'll find The Hakone Open-Air Museum, a stunning outdoor gallery that showcases over 100 sculptures by renowned artists from around the world. Stroll through the beautifully landscaped gardens and admire the art pieces, creating a harmonious blend of nature and creativity.
For breathtaking panoramic views of the surrounding mountains and Lake Ashi, take a ride on the Hakone Ropeway. This aerial tramway offers a thrilling journey as you ascend to Ōwakudani, a volcanic valley known for its bubbling hot springs and mesmerizing sulfur vents. Immerse yourself in the unique atmosphere and indulge in local delicacies like black eggs, boiled in the hot springs, said to add seven years to your life.
History enthusiasts will be captivated by the Hakone Shrine and Kuzuryu Shrine Singu, two sacred sites that have been revered for centuries. Explore the serene grounds, adorned with vibrant torii gates and ancient architecture, and feel a sense of tranquility and spirituality. For art lovers, the Hakone Venetian Glass Museum and Pola Museum of Art are must-visit destinations, showcasing exquisite glasswork and an extensive collection of European and Japanese artwork.
Nature enthusiasts will find solace in the lush Hakone Gōra Park, a botanical garden bursting with vibrant flowers and tranquil walking paths. The park's picturesque landscapes provide the perfect backdrop for a relaxing stroll or a picnic amidst nature's beauty. Nearby, Sengokuhara offers a peaceful retreat with its expansive fields, hot springs, and hiking trails, allowing visitors to reconnect with nature.
Delve into Japan's rich history at the Hakone Sekisho and Hakone Sekisho Museum, where you can learn about the Edo period's checkpoints and experience the life of a samurai. Lastly, the Lalique Museum Hakone showcases the exquisite works of the renowned French glass artist René Lalique, offering a glimpse into the world of luxury and craftsmanship.
With its convenient location near these remarkable landmarks and attractions, Hakone Retreat villa 1/f provides an ideal base for immersing yourself in the artistic, cultural, and natural wonders of Hakone, Japan.
Convenient Public Transport Stations near Hakone Retreat villa 1/f
Located in the picturesque town of Hakone, Japan, Hakone Retreat villa 1/f offers easy access to several public transport stations. Just a short distance away, guests can find themselves at Sennindai Station, a convenient starting point for exploring the area. From here, visitors can hop on a train and venture to nearby attractions like Gora Station, known for its charming atmosphere and hot springs.
For those looking to take in breathtaking views of the surrounding landscape, the Hakone Komagatake Ropeway is a must-visit. This cable car station is within reach from the villa and offers a scenic ride up to the summit of Mount Hakone. Another nearby option is the Miyanoshita Train Station, which provides access to various parts of Hakone, allowing guests to easily explore the region at their own pace.
Additionally, the Ubako Onsen Iriguchi Bus Station and Hakone Tozan Cable Car Koen Kami Station are also conveniently located near the villa. These transport hubs offer hassle-free connections to popular attractions such as the Hakone Open-Air Museum and Lake Ashi. Whether guests prefer to travel by bus or cable car, these stations provide a convenient way to navigate through Hakone's stunning natural beauty.
Furthermore, the Ohiradai Train Station, Horaien Bus Station, and Kami-Ohiradai Hakone Tozan Cable Car station are also easily accessible from Hakone Retreat villa 1/f. These stations allow visitors to explore the nearby town of Ohiradai, famous for its traditional hot springs and charming streets lined with shops and cafes.
With its close proximity to these public transport stations, Hakone Retreat villa 1/f offers guests the opportunity to easily explore the wonders of Hakone and create unforgettable memories during their stay.
Delicious Dining Options in Hakone
When it comes to dining options, Hakone Retreat villa 1/f is surrounded by a plethora of fantastic restaurants. Just a short walk away, you will find Yamagusuri, a charming eatery known for its delectable Japanese cuisine. For those craving a taste of traditional Japanese soba noodles, Hatsuhana Soba Honten is a must-visit. Indulge in their handmade noodles and flavorful dipping sauces. If you're in the mood for some mouthwatering gyoza, head to Gyoza Center, where you can savor perfectly crispy dumplings filled with savory fillings. For a unique dining experience, check out HAKONE TENT Bar, a trendy spot offering a fusion of Japanese and Western dishes, perfect for enjoying a relaxing evening. Whether you're in the mood for authentic Japanese flavors or international cuisine, the surrounding restaurants near Hakone Retreat villa 1/f will surely satisfy your taste buds.
Shop 'til you drop in Hakone
Hakone Retreat villa 1/f is surrounded by an array of shopping landmarks that will delight any shopaholic. Just a stone's throw away, you'll find the Hakone Prince Bakery, where you can indulge in freshly baked pastries and bread. For a unique cultural experience, visit the Sekisho Karakuri Museum, where you can explore the fascinating world of traditional Japanese automaton. If you're looking for exquisite handcrafted souvenirs, make sure to stop by Hatajuku Yosegi Kaikan and Kanazashi Wood Craft. For a taste of local specialties, head to Hamamatsuya, where you can sample delicious traditional snacks. Immerse yourself in history at the Hakone Checkpoint Travel Story Hall, where you can learn about the Edo period and the significance of Hakone as a checkpoint. Don't forget to visit the Eva Store, a must-visit for all anime enthusiasts, where you can find a wide range of merchandise from the popular anime series 'Evangelion.' Indulge your taste buds at Owakudani Kurotamago Kan, where you can savor the famous black eggs. For a unique shopping experience, Chimoto offers a selection of local crafts and accessories. Lastly, don't miss out on a visit to Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop, where you can taste the freshest tofu made from local ingredients. With these shopping landmarks just a short distance away, Hakone Retreat villa 1/f is the perfect base for a memorable shopping adventure in Hakone.
Luxury at a Premium: Experience Unmatched Elegance at Hakone Retreat villa 1/f
Indulge in the epitome of luxury and sophistication at Hakone Retreat villa 1/f, where the average price of a room is $898. While this may seem steep compared to the average price of a hotel room in Hakone, which stands at $329, the experience you will encounter at this opulent retreat is truly unparalleled.
Step into a world of tranquility and serenity as you enter Hakone Retreat villa 1/f. Nestled amidst the breathtaking natural beauty of Hakone, this exclusive villa offers a haven of peace and relaxation. Each room is meticulously designed to provide the utmost comfort and style, with lavish amenities and elegant furnishings that exude a sense of grandeur.
While the price may be higher than the average, it is well worth the investment for those seeking an extraordinary escape. From the moment you arrive, you will be greeted with impeccable service and personalized attention, ensuring that every aspect of your stay is nothing short of perfection. So treat yourself to an unforgettable experience and immerse yourself in the luxury of Hakone Retreat villa 1/f.
A Tranquil Haven with Exceptional Staff
Hakone Retreat villa 1/f has garnered rave reviews from its guests, with many praising the exceptional service provided by the local and international staff. Visitors have consistently highlighted the helpfulness and friendliness of the staff, who go above and beyond to ensure a comfortable and enjoyable stay. The serene and peaceful atmosphere of the villa allows guests to unwind and relax, making it an ideal destination for those seeking a tranquil retreat. With its beautiful surroundings and well-maintained facilities, Hakone Retreat villa 1/f provides the perfect setting to spend quality time with loved ones. Guests have also commended the delicious breakfast and dinner options, adding to the overall delightful experience. Whether you are looking for a rejuvenating getaway or a memorable family vacation, Hakone Retreat villa 1/f is sure to exceed your expectations.
A Tranquil Haven with Exceptional Customer Ratings
Welcome to Hakone Retreat villa 1/f, a luxurious retreat nestled in the serene landscapes of Hakone, Japan. With an overall rating of 9.1, this charming villa has garnered rave reviews from its satisfied guests. From the moment you step foot in this tranquil haven, you'll be captivated by its exceptional customer ratings and unwavering commitment to providing a memorable stay.
One of the standout features of Hakone Retreat villa 1/f is its remarkable value for money, with a rating of 8.9. Guests have praised the hotel for offering top-notch amenities and services at an affordable price point, making it an excellent choice for those seeking a luxurious experience without breaking the bank. From the moment you check-in, you'll be greeted by friendly and attentive staff who go above and beyond to ensure your every need is met.
The facilities at Hakone Retreat villa 1/f have received a stellar rating of 9.4, a testament to the hotel's commitment to providing a truly indulgent experience. Whether you're looking to unwind in the inviting hot springs, take a refreshing dip in the swimming pool, or pamper yourself with a rejuvenating spa treatment, this villa has it all. The beautifully designed rooms offer a perfect blend of comfort and elegance, allowing you to relax and rejuvenate in style. With a rating of 9.4 for cleanliness, you can rest assured that every corner of this villa is impeccably maintained, ensuring a hygienic and pristine environment for your stay. The convenient location of the hotel, rated 8.7, allows you to easily explore the stunning natural beauty and cultural attractions of Hakone, while still providing a peaceful and secluded retreat for you to unwind after a day of adventures.
Exceptional9.5
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 6 year(s).
【Important Notices】
The operating company of the property will change on April 1, 2024.
The property kindly asks for your understanding that some services and meals provided may be subject to change.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Exceptional
10 most recent verified ratings received by the property
Most recent
My husband and I stayed here during our honeymoon and our villa experience was incredible. First and foremost, the hotel property is legitimately RIGHT next to a public bus stop so it's very easy to get there from the Shinkansen or explore nearby towns. The resort itself felt very secluded and lovely, but the transit access is really clutch. The villa itself was simple, modern, and luxurious, and we used the private onsen many times during our stay. The staff is incredibly attentive and kind, and they even offer a shuttle service to any local restaurants or shops within a 2km radius. Overall, we loved our stay and would definitely come back.
Thank you very much for choosing to spend such a special occasion with us, and for taking the time to share this wonderful review. We are honored to have been part of your honeymoon and are delighted to hear that you enjoyed your villa, the private onsen, and the convenience of our location. It’s also great to know that our shuttle service and proximity to public transport made your trip even smoother. Your kind words about our team mean a great deal to us, and we’re truly grateful for your feedback. We look forward to welcoming you back in the future for another relaxing escape. Warm regards, Hakone Retreat Villa 1/f Team
The villa is very beautiful, it has a nice view to the forest, and a private osen overlooking the view. There is a high-quality bluetooth speaker that added to the ambiance of our stay, and the gorgeous hardwood high ceilings reflect the music really nicely. The staff is very friendly and asked about our itinerary in order to sort out arrangements for us due to the typhoon. They kindly reminded us about the alternative routes in case JR trains are suspended due to weather circumstances, and drove us to the bus station when we left. Worth every penny!
It was a bit remote, but it was really nice. I was a bit surprised that there was no TV, but the food was delicious and it felt like a real healing experience after a long time. The air was good because it was in the forest, and the staff were friendly. However, if you're taking a taxi to the station after check-out, you should book it in advance~ It's hard to catch a taxi, haha. There is a highway bus right in front of the accommodations that goes directly to Shinjuku, haha.
이 번에 하코네 리트리트 villa 1/f에 숙박해 주셔서 진심으로 감사합니다. 저희 호텔에 대한 높은 평가에 감사드립니다. 택시 예약의 필요성에 대한 지적에 감사드리며, 향후 숙박 시에 도움이 되도록 하겠습니다. 앞으로도 보다 나은 서비스로 보답할 수 있도록 노력하겠습니다. 감사합니다. 하코네 리트리트 villa 1/f 직원 일동
We hv a late flight and manage to check in at 1am. I managed to contact the staff prior to arrival of our late check in and there is 24/7 “lobby”… google map location is accurate. Road Sign is available and visible. Short walk or drive up the slope and into the forest. Walkable. We stayed in the villa so hv to walk further up hill. We hv our own hot spring in the villa but public villa is available too. The water is collected elsewhere and heat up prior to going into the bath. Staff is exceptionally polite and helpful. For pp staying in villa, there is breakfast 8-10am and they will check with u ur preferred timing a day before and will drive u from ur villa to the dining area. Free wine 3-6pm daily as well. Very quiet. Surrounding. Bus stop is just in front of the hotel with regular bus services from various lines. (Very complicated bus line in Japan as usual). Overall easily 9/10.. the downside is tht it is costly.
320 meters to public transportation
Free Wi-Fi in all rooms!
Hot tub
Sauna
“Amazing stay”
We absolutely loved our stay here. It was a perfect calm retreat after a few days in Tokyo. The entire place was so quiet and peaceful. The private onsen was immaculately clean and perfect for us (shy and not going to any public onsens). The staff were SO accommodating and helpful. Only complaint is that we ordered room service and it never came. (Yes, we could have called to check up on it, but just took it as a sign to take a walk to the convenience store that night)
Thank you so much for taking the time to share your experience. We’re truly delighted to hear that you enjoyed a peaceful and relaxing retreat with us after your time in Tokyo. It’s wonderful to know that you found the private onsen comfortable and the environment serene, especially for those who prefer more privacy. We’re especially grateful for your kind words about our staff—we always strive to provide warm and attentive service. That said, we sincerely apologize for the missed room service order. We understand how disappointing that must have been and appreciate your understanding and flexibility. Please rest assured that we will review this with our team to prevent such oversights in the future. We hope to welcome you back again for another memorable stay. Warm regards, Hakone Retreat Villa 1/f