Hanoi Emerald Waters Hotel and Spa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

47 Lo Su, Hoan Kiem District, Hanoi, Vietnam, 10000

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Hanoi

Top Value

Check-in [24-hour]

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Restaurant

Bar

Massage

Airport transfer

About us

Escape to Hanoi Emerald Waters Hotel and Spa for spa treatments, cooking classes, unique culinary experiences, and nearby attractions in the heart of Hanoi. Located in Hoan Kiem District, Hanoi, this property offers easy access to popular attractions like Hoan Kiem Lake and the Old Quarter. Enjoy exclusive facilities like a world-class restaurant, stylish cocktail bar, rejuvenating spa, and exciting guided tours. The comfortable rooms feature air conditioning, balcony/terrace, complimentary Wi-Fi, refreshing shower, and toiletries. Explore the vibrant Night Market, Ly Thai To Park, and Hanoi Opera House nearby. Perfect for two travelers seeking a unique and unforgettable experience in Hanoi. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Service 9.7
Location 9.5
Cleanliness 9.3
Value for money 9.3

Based on 5,770 verified reviews

Service

9.7

Location

9.5

Cleanliness

9.3

Value for money

9.3

Facilities

8.9

Room comfort and qua...

8.0

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Nearest transportation options

Hanoi Railway Station is within 1.64 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 350 places in walking distance!

Walkable places
Fivimart Aupermkt
30 m
Hang Dau Street
100 m
Do Manh Cuong Boutique
120 m
Thang Long Water Puppet Theatre
140 m
Hong Ha Anh Silk
150 m
Popular landmarks
Old Quarter
530 m
St. Joseph's Cathedral
640 m
Vietnamese Women's Museum
970 m
Hoa Lo Prison
1.1 km
Vietnam Military History Museum
1.6 km
Closest landmarks
Cau Go Street
270 m
Jade Island
270 m
Ngoc Son Temple
270 m
Embassy of Ireland
280 m
Hanoi Young Pioneer Palace
290 m

Good to know

Value for money9.3
Distance to city center0.2km
Location rating9.5
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.5 km

Rooms available at Hanoi Emerald Waters Hotel and Spa

Very good
Room comfort & quality

8

Connecting Room
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  • Room size: 65 m²/700 ft²
  • 1 double bed & 2 single bed...
  • 1 double bed & 2 single bed...
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Family City View
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  • Room size: 45 m²/484 ft²
  • Street view
  • 1 single bed and 1 double b...
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Deluxe Family
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  • Room size: 38 m²/409 ft²
  • 1 single bed and 1 double b...
  • 1 single bed and 1 double b...
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Deluxe Double Room
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  • Room size: 25 m²/269 ft²
  • 1 king bed
  • 1 king bed
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Junior Twin Room
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  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds
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Junior Double Room
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  • Room size: 28 m²/301 ft²
  • Courtyard view
  • 1 double bed
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Deluxe Twin Room
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  • Room size: 28 m²/301 ft²
  • 2 single beds
  • 2 single beds
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Suite Balcony
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  • Room size: 55 m²/592 ft²
  • City view
  • 1 double bed
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Honeymoon Suite
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  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Deluxe Room (No View)
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  • Room size: 23 m²/248 ft²
  • 1 double bed or 2 single be...
  • 1 double bed or 2 single be...
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Frequently asked questions

You can enjoy your stay at Hanoi Emerald Waters Hotel and Spa all the more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening even better.

Hanoi Emerald Waters Hotel and Spa features non-water sport and outdoor activities such as bicycle rental for you to sweat it out.

Hanoi Emerald Waters Hotel and Spa meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with temperature check for guests and staff, staff trained in safety protocol, and first aid kit for further safety measures and hygiene protocols.

While staying at Hanoi Emerald Waters Hotel and Spa, kick start your getaway by exploring the closest attractions that are within close proximity to the property which include Fivimart Aupermkt, Hang Dau Street, and Do Manh Cuong Boutique.

The average room rate for Hanoi Emerald Waters Hotel and Spa in the past month is 1755743.33 VND, compared to city's average of 1144705.57 VND.

Hanoi Emerald Waters Hotel and Spa can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

80.0% of our verified guest critiques have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hanoi Emerald Waters Hotel and Spa down in the review section.

Hanoi Emerald Waters Hotel and Spa’s neighborhood is Hoan Kiem District which consists of popular restaurants such as Oriana Vietnamese Restaurant and Vegetarian/Vegan Foods, Lake View Side Restaurant & Cafe Best Hoan kiem Lake, Best Vietnamese Cuisine & Vegan Dishes front lake side, and Pho Thin Bo Ho.

Shopping options in Hanoi Emerald Waters Hotel and Spa’s Hoan Kiem District neighborhood includes Night Market and Dong Xuan Market.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

Wake up to an incredible buffet and continental breakfast at Hanoi Emerald Waters Hotel and Spa. Customers can enjoy breakfast offered with an additional charge of 250000 VND for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Hanoi Emerald Waters Hotel and Spa

More about Hanoi Emerald Waters Hotel and Spa

Experience Tranquility and Luxury at Hanoi Emerald Waters Hotel and Spa

Welcome to Hanoi Emerald Waters Hotel and Spa, a hidden gem nestled in the heart of Hanoi, Vietnam. Built in 2016, this 4-star hotel offers a perfect blend of modern elegance and traditional Vietnamese charm. With its prime location just 0.2km from the city center, guests can easily explore the vibrant streets, historical landmarks, and cultural attractions that Hanoi has to offer. Upon entering Hanoi Emerald Waters Hotel and Spa, you will be greeted by a warm and inviting atmosphere. The hotel boasts 34 beautifully designed rooms, each thoughtfully furnished to ensure a comfortable and memorable stay. Whether you choose a Deluxe Room, Executive Room, or Suite, you can expect luxurious amenities, stylish decor, and panoramic views of the city. Check-in time at Hanoi Emerald Waters Hotel and Spa begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will be delighted to assist you with any inquiries or special requests you may have. When it's time to bid farewell to this tranquil oasis, check-out is until 12:00 PM, giving you ample time to pack up and reminisce about your unforgettable experiences. Families traveling with young children will appreciate the child-friendly policy at Hanoi Emerald Waters Hotel and Spa. Children between the ages of 2 to 5 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of facilities and services to ensure the comfort and enjoyment of guests of all ages. Indulge in the ultimate relaxation at the hotel's spa, where skilled therapists will pamper you with rejuvenating treatments and traditional Vietnamese therapies. For those seeking a culinary adventure, the hotel's restaurant serves delectable Vietnamese and international cuisines, crafted with the finest ingredients. Experience the perfect blend of tranquility and luxury at Hanoi Emerald Waters Hotel and Spa. Whether you are exploring the bustling streets of Hanoi or seeking a peaceful retreat, this hotel is the ideal choice for discerning travelers seeking comfort, convenience, and impeccable service.

Unwind and Indulge in a Haven of Entertainment at Hanoi Emerald Waters Hotel and Spa

At Hanoi Emerald Waters Hotel and Spa, entertainment is taken to a whole new level. Whether you're in the mood for a refreshing drink or a pampering session, this hotel has it all. Start your evening by unwinding at the elegant bar, where you can sip on expertly crafted cocktails while enjoying the vibrant atmosphere. If you're looking to enhance your beauty routine, head to the salon for a rejuvenating makeover. Indulge in a blissful massage at the spa, where skilled therapists will melt away your stress and leave you feeling refreshed and revitalized. For those seeking a quiet retreat, the hotel also boasts a well-stocked library, perfect for curling up with a good book and escaping into a world of imagination. Hanoi Emerald Waters Hotel and Spa offers a range of entertainment facilities that cater to all your needs, ensuring a truly unforgettable stay.





Convenience Facilities at Hanoi Emerald Waters Hotel and Spa

Experience a seamless stay at Hanoi Emerald Waters Hotel and Spa with an array of convenience facilities designed to cater to your every need. From the moment you step foot into the hotel, you will be greeted by a team of dedicated staff ready to assist you with any requests or queries you may have. Enjoy the convenience of 24-hour room service, ensuring that your cravings are satisfied at any time of the day. Our laundry service and dry cleaning facilities will take care of your clothing needs, allowing you to travel light and worry-free. For added security, safety deposit boxes are available to store your valuable belongings. Stay connected with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or share your travel experiences with friends and family, our reliable internet connection will keep you connected. For those who enjoy a smoke, we provide a designated smoking area. Additionally, our concierge service is on hand to assist you with any travel arrangements or recommendations for exploring the vibrant city of Hanoi. With daily housekeeping and luggage storage facilities, you can relax and make the most of your stay at Hanoi Emerald Waters Hotel and Spa.

Convenient Transport Facilities at Hanoi Emerald Waters Hotel and Spa

At Hanoi Emerald Waters Hotel and Spa, we understand the importance of seamless transportation for our guests. That's why we offer a range of convenient transport facilities to enhance your stay in Hanoi. Our airport transfer service ensures a hassle-free arrival and departure, with our friendly and professional staff ready to assist you. Whether you're arriving or leaving, our airport transfer service guarantees a comfortable and efficient journey. In addition to airport transfers, we also provide tours to help you explore the vibrant city of Hanoi. Our knowledgeable tour guides will take you to popular attractions and hidden gems, allowing you to immerse yourself in the rich culture and history of Vietnam. If you prefer to explore independently, our taxi service is readily available, ensuring you can easily navigate the city at your own pace. Furthermore, our ticket service allows you to conveniently book tickets for various attractions and shows in Hanoi. Whether you're interested in watching a traditional water puppet show or visiting a historical site, our ticket service will ensure you have access to the best experiences in the city. Please note that car park charges are applied for guests who choose to drive to our hotel, ensuring a secure parking space for your vehicle. At Hanoi Emerald Waters Hotel and Spa, we strive to provide exceptional transport facilities to enhance your overall experience in Hanoi.

Cozy Rooms with Fireplaces at Hanoi Emerald Waters Hotel and Spa

Indulge in the ultimate comfort and warmth at Hanoi Emerald Waters Hotel and Spa, where you can enjoy the luxury of a cozy fireplace in your room. Each room at this exquisite hotel is equipped with a beautiful fireplace, creating a serene and inviting ambiance. Whether you're visiting Hanoi for business or leisure, the fireplace adds a touch of elegance and relaxation to your stay. Imagine snuggling up by the warm crackling fire after a long day of exploring the vibrant streets of Hanoi. The fireplace in your room provides the perfect spot to unwind and rejuvenate, offering a tranquil retreat from the bustling city. Curl up with a good book or enjoy a romantic evening with your loved one as you bask in the soothing glow of the fire. In addition to the fireplace, the rooms at Hanoi Emerald Waters Hotel and Spa boast a range of other luxurious amenities. Each room is tastefully decorated with modern furnishings and features a comfortable king-sized bed, ensuring a restful night's sleep. The en-suite bathroom is equipped with a rain shower and a deep soaking bathtub, allowing you to pamper yourself with a relaxing soak. Stay connected with complimentary high-speed Wi-Fi and make use of the in-room minibar for your convenience. Experience the epitome of comfort and luxury at Hanoi Emerald Waters Hotel and Spa, where the cozy fireplace and impeccable room facilities create a truly unforgettable stay.

Indulge in Culinary Delights at Hanoi Emerald Waters Hotel and Spa

At Hanoi Emerald Waters Hotel and Spa, dining is an experience that will delight your senses. With a range of dining facilities available, you can indulge in a variety of culinary delights throughout your stay. Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to suit every palate. Whether you prefer a hearty continental breakfast or traditional Vietnamese delicacies, the hotel's restaurant has something for everyone. For those looking for a quick caffeine fix or a cozy spot to relax, the coffee shop is the perfect place to unwind. Sip on a freshly brewed cup of coffee or choose from a selection of teas while enjoying the warm and inviting ambiance. If you prefer the convenience of dining in the comfort of your own room, the 24-hour room service is at your disposal, ensuring that you can satisfy your cravings at any time of the day or night. Additionally, Hanoi Emerald Waters Hotel and Spa also offers a shared kitchen facility for guests who prefer to prepare their own meals. This fully-equipped kitchen provides all the necessary amenities and utensils, allowing you to showcase your culinary skills or simply enjoy a homemade meal. With daily housekeeping services, you can rest assured that your dining area will always be clean and ready for your next culinary adventure. Indulge in the delectable dining options at Hanoi Emerald Waters Hotel and Spa and experience a gastronomic journey like no other.

Experience Comfort and Luxury at Hanoi Emerald Waters Hotel and Spa

Indulge in a range of spacious and stylish rooms at Hanoi Emerald Waters Hotel and Spa. With a variety of room types to choose from, you are sure to find the perfect accommodation for your stay in Hanoi, Vietnam. For families or groups traveling together, the Connecting Room offers a generous space of 65 square meters, featuring 1 Double Bed and 2 Single Beds. If you are seeking a cozy and intimate setting, the Deluxe Double Room with its 25 square meters and a plush King Bed is an excellent choice. Families will appreciate the Deluxe Family room, which provides ample space of 38 square meters and the option of 1 Single Bed or 1 Double Bed. Booking your stay at Hanoi Emerald Waters Hotel and Spa through Agoda guarantees you the best prices available. With Agoda's easy-to-use platform, you can effortlessly browse through the different room types, compare prices, and make a hassle-free reservation. Experience comfort, convenience, and unbeatable value when you book your room at Hanoi Emerald Waters Hotel and Spa through Agoda.

Discover the Vibrant Hoan Kiem District in Hanoi

Nestled in the heart of Hanoi, the Hoan Kiem District is a vibrant and bustling neighborhood that offers a perfect blend of history, culture, and modernity. This district is named after the picturesque Hoan Kiem Lake, which is the focal point of the area and a popular spot for locals and tourists alike. The lake is surrounded by lush greenery and iconic landmarks, including the Ngoc Son Temple, which is accessible via a charming red bridge. Aside from its natural beauty, Hoan Kiem District is also known for its vibrant street life and bustling markets. The bustling streets are lined with colorful shops, local eateries, and vibrant street vendors selling a variety of goods. Visitors can immerse themselves in the local culture by exploring the narrow alleyways of the Old Quarter, where they can find traditional Vietnamese houses, ancient temples, and vibrant street markets. In addition to its cultural attractions, Hoan Kiem District is also a hub for entertainment and nightlife. The area is home to numerous bars, clubs, and live music venues, where visitors can enjoy a night out on the town. Whether you're seeking cultural immersion, shopping, or a vibrant nightlife, Hoan Kiem District has something for everyone.

Convenient Transportation Options from Nearby Airports to Hanoi Emerald Waters Hotel and Spa

Welcome to Hanoi Emerald Waters Hotel and Spa, an oasis of luxury and tranquility in the heart of Hoan Kiem District, Hanoi. Getting to our hotel is a breeze, thanks to the convenient transportation options available from the nearby airports. If you are arriving at Noi Bai International Airport, the main gateway to Hanoi, you have several options to reach Hanoi Emerald Waters Hotel and Spa. The most hassle-free option is to take a taxi or ride-hailing service directly from the airport to our hotel. The journey takes approximately 40 minutes, depending on the traffic, and offers you a chance to soak in the vibrant atmosphere of the city. Another convenient option is to book a private airport transfer through our hotel. Our friendly and professional drivers will be waiting for you at the airport, ready to whisk you away to Hanoi Emerald Waters Hotel and Spa in comfort and style. This option is perfect for those who prefer a more personalized and stress-free travel experience. If you are arriving at Cat Bi International Airport in Hai Phong, which is about 120 kilometers away from Hanoi, you can easily reach our hotel by taking a taxi or ride-hailing service. The journey from Cat Bi International Airport to Hanoi Emerald Waters Hotel and Spa takes approximately 2.5 to 3 hours, depending on the traffic conditions. No matter which airport you arrive at, rest assured that reaching Hanoi Emerald Waters Hotel and Spa is a breeze. Our prime location in Hoan Kiem District ensures that you are just a short distance away from all the major attractions, shopping areas, and dining options in Hanoi. Book your stay with us today and experience the best of Hanoi hospitality at Hanoi Emerald Waters Hotel and Spa.

Explore Hanoi's Historic and Cultural Landmarks near Hanoi Emerald Waters Hotel and Spa

Situated in the heart of Hanoi, the Hanoi Emerald Waters Hotel and Spa offers easy access to a plethora of historic and cultural landmarks. Immerse yourself in Vietnam's rich history by visiting the nearby Hoa Lo Prison, also known as the 'Hanoi Hilton.' This infamous prison offers a chilling glimpse into the country's past. For those interested in learning about the role of women in Vietnamese society, the Vietnamese Women's Museum is a must-visit attraction. Discover the stories of inspiring women throughout history and gain a deeper understanding of their contributions to the nation. St. Joseph's Cathedral, a stunning neo-gothic church, is another landmark worth exploring. Its magnificent architecture and peaceful atmosphere make it a popular spot for both locals and tourists alike. Culture enthusiasts will appreciate the Hanoi Opera House, a magnificent building that showcases the city's love for the performing arts. Catch a show or simply admire the grandeur of this architectural gem. Ngoc Son Temple, located on the picturesque Hoan Kiem Lake, offers a tranquil escape from the bustling city. Step inside this ancient temple and soak in the spiritual ambiance. Art lovers will be captivated by the Hanoi Ceramic Mosaic Mural, a unique artwork that stretches over 4 kilometers. This vibrant mosaic depicts the history and culture of Hanoi, making it a truly immersive experience. For a taste of Vietnam's traditional craft, head to Hang Gai Street, also known as the 'Street of Hemp.' Here, you can browse through a wide range of silk products, from clothing to accessories, and witness the intricate craftsmanship firsthand. History buffs shouldn't miss the Vietnam National Museum of History, where artifacts and exhibits take you on a journey through Vietnam's past. Gain insights into the country's ancient civilizations and explore its rich cultural heritage. Finally, end your day with a mesmerizing water puppet show at the Lotus Water Puppet Theater. This traditional art form, unique to Vietnam, combines music, storytelling, and puppetry to create a captivating performance. With its prime location near these iconic landmarks and attractions, the Hanoi Emerald Waters Hotel and Spa is the perfect base for exploring the rich history and culture of Hanoi.





A Culinary Adventure Awaits

Located in the heart of Hanoi, Hanoi Emerald Waters Hotel and Spa is surrounded by a diverse array of dining options that will satisfy even the most discerning palates. Just a short walk away, guests can indulge in the delectable offerings at Maison Sen Buffet, where a wide selection of Vietnamese and international dishes are served in a stylish and inviting setting. For those craving a taste of local cuisine, Pho 10 Ly Quoc Su is a must-visit, renowned for their mouthwatering bowls of traditional Vietnamese pho. If you're in the mood for a cozy café experience, The Note Coffee offers a unique atmosphere adorned with colorful sticky notes, while Hang Qua (HQ Bistro - Food & Coffee) provides a charming setting to enjoy delicious food and coffee. For beer enthusiasts, Pasteur Street Craft Beer - Hoan Kiem Taproom & Restaurant is the perfect spot to sample a variety of craft beers brewed right here in Hanoi. Whether you're in the mood for a quick bite or a leisurely meal, the surrounding restaurants near Hanoi Emerald Waters Hotel and Spa offer a culinary adventure that will leave you wanting more.

Shop 'til you drop at Hanoi Emerald Waters Hotel and Spa

Located in the heart of Hanoi, Hanoi Emerald Waters Hotel and Spa is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Mai's Cafe, a charming boutique cafe known for its unique blend of local coffee and delectable pastries. If you're in search of traditional Vietnamese crafts, make sure to visit Hai Van Printing and Embroidery Shop, where you can find beautifully handcrafted textiles and intricate embroidery. For fashion enthusiasts, Mosaique and Heydi Fashion House offer a wide range of trendy clothing and accessories, perfect for updating your wardrobe. Foodies will be delighted to discover L'Epicerie du Metropole, a gourmet grocery store that offers a wide selection of local and international delicacies. If you're in the mood for some cultural exploration, Vietnam Cultural is the place to be, offering a variety of traditional Vietnamese handicrafts, artwork, and souvenirs. Book lovers shouldn't miss a visit to Infostones Bookshop, a cozy bookstore with an extensive collection of books on Vietnamese history, culture, and literature. Looking for a unique piece of jewelry? Head over to L'image, a boutique jewelry store that showcases exquisite designs inspired by Vietnamese heritage. And if you're in need of some luxurious silk garments, Airashi Silk is the go-to destination. With such a diverse range of shopping landmarks just a stone's throw away, Hanoi Emerald Waters Hotel and Spa is the perfect base for a memorable shopping spree in Hanoi.

Affordable Luxury: Experience Hanoi Emerald Waters Hotel and Spa at an Unbeatable Price

When it comes to finding the perfect accommodation in Hanoi, look no further than Hanoi Emerald Waters Hotel and Spa. Offering a luxurious stay at an affordable price, this exquisite hotel is a true gem in the heart of Vietnam's capital city. At an average price of just $72 per room, Hanoi Emerald Waters Hotel and Spa provides exceptional value for money. Compared to the average price of a hotel room in Hanoi, which stands at $67, this hotel goes above and beyond to offer an unparalleled experience without breaking the bank. Indulge in the opulence of Hanoi Emerald Waters Hotel and Spa without compromising on your budget. Immerse yourself in the stylish and modern rooms, adorned with elegant furnishings and equipped with all the amenities you need for a comfortable stay. Whether you're traveling for business or leisure, this hotel provides a serene oasis in the bustling city, all at an unbeatable price. Book your stay at Hanoi Emerald Waters Hotel and Spa today and discover the perfect blend of luxury and affordability.

Exceptional Service and Friendly Staff

Hanoi Emerald Waters Hotel and Spa is renowned for its exceptional service and friendly staff. Guests consistently rave about the warm and welcoming atmosphere created by the hotel's dedicated team. The staff are not only friendly, but also provide great service, ensuring that guests feel well taken care of throughout their stay. From offering helpful directions and advice on local attractions to going above and beyond to meet guests' needs, the staff at Hanoi Emerald Waters Hotel and Spa truly excel in providing a memorable experience. Clean and Functional Rooms with Great Facilities Another standout feature of Hanoi Emerald Waters Hotel and Spa is its clean and functional rooms. Guests appreciate the attention to detail in maintaining cleanliness and the functionality of the rooms. The modern rooms are well-equipped with excellent facilities, ensuring that guests have everything they need for a comfortable stay. Whether it's the well-maintained amenities or the convenient location, guests consistently praise the hotel for its good facilities. Convenient Location and Good Value for Money Located in a prime area of Hanoi, Hanoi Emerald Waters Hotel and Spa offers guests a convenient base to explore the city. Guests appreciate the hotel's central location, which allows for easy access to popular attractions and dining options. Moreover, guests find that the hotel offers good value for money, with clean rooms, excellent facilities, and friendly staff all at an affordable price. From the delicious buffet breakfast to the kind and cheerful staff, guests are consistently impressed with the overall experience provided by Hanoi Emerald Waters Hotel and Spa.

A Haven of Exceptional Service and Exquisite Dining at Hanoi Emerald Waters Hotel and Spa

Discover a world of unparalleled hospitality and culinary delights at Hanoi Emerald Waters Hotel and Spa. With a remarkable overall rating of 9.3, this hotel has consistently impressed guests with its exceptional service, stunning facilities, and delectable dining options. One of the standout features of Hanoi Emerald Waters Hotel and Spa is its impeccable staff performance, rated an impressive 9.7 by satisfied guests. From the moment you step foot into the hotel, you will be greeted by warm and friendly staff who go above and beyond to ensure your stay is nothing short of perfect. Whether you need assistance with arranging tours, recommendations for local attractions, or simply a friendly chat, the dedicated team is always ready to assist with a smile. Their genuine care and attention to detail create a welcoming and personalized experience that will make you feel right at home. Food enthusiasts will be delighted by the hotel's perfect score of 10.0 for food and dining. Indulge in a culinary journey like no other as you savor the delectable flavors and exquisite presentation of the hotel's on-site restaurant. From traditional Vietnamese delicacies to international cuisine, every dish is crafted with passion and precision. With a menu that caters to all tastes and dietary preferences, you can expect a gastronomic experience that will leave you craving for more. In addition to the exceptional service and exquisite dining, Hanoi Emerald Waters Hotel and Spa also boasts a prime location, earning a remarkable rating of 9.4. Situated in the heart of Hanoi, this hotel offers easy access to popular attractions, vibrant markets, and bustling streets. Whether you're exploring the historic Old Quarter, immersing yourself in the local culture, or simply strolling along the picturesque Hoan Kiem Lake, you'll find yourself conveniently located just steps away from all the action. With its outstanding overall rating and exceptional customer reviews, Hanoi Emerald Waters Hotel and Spa is the perfect choice for travelers seeking a haven of exceptional service, exquisite dining, and a prime location in Hanoi, Vietnam. Book your stay today and experience the epitome of luxury and hospitality.

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Amenities and facilities

Excellent8.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee/tea in restaurant
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby amenities (upon request)
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Dressing room
  • Electric kettle
  • Exterior corridor
  • Fire extinguisher
  • Fireplace
  • Free bottled water
  • Free instant coffee
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Heating
  • High chair
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Transfer shower
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Salmon Run Restaurant
  • Cuisine: European, International, Vietnamese, Steakhouse
  • Menu: Buffet, A-la-carte

Location

47 Lo Su, Hoan Kiem District, Hanoi, Vietnam, 10000

Exceptional9.5

Location

Airports
  • Noi Bai International Airport (HAN)
    21.5 km 37 min drive
  • Cat Bi International Airport (HPH)
    93.3 km
Public transportation
  • Hanoi Railway Station
    1.6 km
Hospital or clinic
  • Nha Thuoc Pharmacy
    410 m
Shopping
  • Night Market
    760 m
Convenience store
  • Circle K
    260 m
Cash withdrawal
  • ATM
    560 m

What's nearby

Popular landmarks
  • Old Quarter
    530 m
  • St. Joseph's Cathedral
    640 m
  • Vietnamese Women's Museum
    970 m
  • Hoa Lo Prison
    1.1 km
  • Vietnam Military History Museum
    1.6 km
  • Temple of Literature & National University
    2.1 km
  • Ho Chi Minh Mausoleum
    2.2 km
  • One Pillar Pagoda
    2.2 km
  • Presidential Palace Historical Site
    2.3 km
  • Vietnam Museum of Ethnology
    5.8 km
Nearby landmarks
  • Fivimart Aupermkt
    30 m
  • Hang Dau Street
    100 m
  • Do Manh Cuong Boutique
    120 m
  • Thang Long Water Puppet Theatre
    140 m
  • Hong Ha Anh Silk
    150 m
  • Hanoi Ceramic Mosaic Mural
    170 m
  • Vietnam Old Propaganda Posters
    190 m
  • Cau The Huc
    210 m
  • Ba Kieu Temple
    240 m
  • Jade Mountain Temple
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30
  • Check-out from11:30
  • Check-in until00:00
Getting around
  • Distance from city center0.2km
  • Travel time to airport (minutes)30
  • Airport transfer fee412000 VND
Extras
  • Breakfast charge (unless included in room price)250000 VND
The property
  • Year property opened2016
  • Number of floors12
  • Room voltage220
  • Number of rooms 34
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Hanoi Emerald Waters Hotel and Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 9.6
  • 10
  • 9.6
  • 10
  • 8.0
  • 10
  • 10

Most recent

  • Service score 9.7 out of 10 and is a high score in Hanoi
    Service9.7
  • Location score 9.5 out of 10 and is a high score in Hanoi
    Location9.5
  • Cleanliness score 9.3 out of 10 and is a high score in Hanoi
    Cleanliness9.3
  • Value for money score 9.3 out of 10 and is a high score in Hanoi
    Value for money9.3
  • Facilities score 8.9 out of 10 and is a high score in Hanoi
    Facilities8.9
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
High score for Hanoi

Rating

9+ Exceptional (2,161)
8-9 Excellent (291)
7-8 Very Good (169)
6-7 Good (24)
<6 Below Expectation (36)

Review summary

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Located in the heart of Hanoi's Old Quarters, the hotel is praised for its excellent and friendly staff who provide exceptional service. A great value for money, the hotel offers clean, spacious and comfortable rooms with a good mix of Western and Vietnamese breakfast options. Ms. Kim, Bonnie, Bruce, Zoey, Danny and the front desk ladies have been appreciated for their professional and courteous service. The location is convenient for exploring Hanoi, with easy access to public transportation, night market, and Hoan Kiem Lake.

No negatives mentioned.

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Show reviews that mention 

Showing 2,681 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    pearl from Singapore
    Group
    Deluxe Family
    Stayed 3 nights in August 2025

    “Exceptional Hospitality at Hanoi Emerald Water Hotel & Spa”

    We stayed at the Hanoi Emerald Water Hotel & Spa from August 22 to 25 in a Deluxe Family room, and the experience was truly outstanding. The room was impeccably clean and comfortable, making it a perfect base for exploring Hanoi. What truly made our stay unforgettable was the staff. Their hospitality went far beyond expectations—genuinely helpful, attentive, and kind. One memorable incident occurred when we were stuck near the Ho Chi Minh Mausoleum due to a roadblock. We reached out to the hotel via Agoda, and they responded instantly with thoughtful advice, warning us about scam taxis and recommending we ask drivers to stop directly in front of their lobby. Special thanks to Lucas for his quick and caring support! Lucas also assisted us when we needed help booking a restaurant, and his willingness to help made everything so much smoother. His local knowledge and proactive attitude were incredibly reassuring throughout our stay. Another highlight was our early checkout at 5 AM to catch a morning flight. The receptionist not only ensured a smooth checkout but also offered to pack a simple breakfast for us—a small but incredibly thoughtful gesture. From start to finish, the service was exceptional. If you're looking for a hotel that combines comfort, cleanliness, and truly remarkable staff, this is the place. We would absolutely stay here again and highly recommend it to anyone visiting Hanoi.

    Reviewed August 27, 2025
  2. 10.0
    Exceptional
    김두환 from South Korea
    Couple
    Deluxe Double Room
    Stayed 3 nights in August 2025

    “Hanoi Hotel, top class, Koreans come here.”

    During my stay in Hanoi, my experience at the Hanoi Emerald Hotel and Spa was truly satisfying. I have visited several hotels during my travels, but this place exceeded my expectations in terms of service, cleanliness, and comfort. First of all, I was impressed by the kindness of the staff. In particular, a staff member named Eddie touched me deeply when he went out of his way to help me find a lost item. It was impressive to see someone go beyond their hotel duties to resolve a guest's inconvenience as if it were their own. Despite my checkout time being early in the morning, he welcomed me with a smile, showing no signs of tiredness, and offered all the help I needed, which warmed my heart. 😊 The room was clean and pleasant. The bedding was pristine and fluffy, and the room layout was spacious and comfortable, allowing me to relax at home after a long day of exploring. The bathroom was well maintained and stocked with good amenities. The soundproofing was also good, so I was able to sleep without being disturbed by external noise. Overall, if you're looking for warm hospitality and a clean accommodation in Hanoi, I highly recommend this hotel. Especially thanks to attentive staff members like Eddie, this trip became much more special. If I come to Hanoi again, I will choose this place without hesitation. 😊

    Reviewed August 09, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Emily from Australia
    Couple
    Deluxe Double Room
    Stayed 1 night in March 2024

    “Amazing staff :) ”

    We stayed for a few nights in between our day trips to Sapa and Halong Bay. So it worked well for us and a base in Hanoi. From the initial booking notification Kim was readily available for any questions or assistance we needed. She assisted us to book our cruise to Halong Bay which was a fabulous choice. Kim facilitated tailored pick up/ drop off plans to suit our needs without us needing to worry about a thing. The rooms are clean, shower has god water pressure and the location is very central which we wanted. We were spending most of our days outside of Hanoi so we didn’t need bells and whistles, just a place to lay our heads. The highlight for me were the staff. Everyone was very friendly, detail oriented and eager to assist us in any way they could. Everyone we engaged with remembered our travel plans, when we were heading out for a trip, and when we would return. The level of care from the team has been unmatched throughout our trip across Vietnam. Kim, Zoey, Anna, Jack (and many more) were incredible and we’ll definitely return :)

    Reviewed March 29, 2024
  4. 10.0
    Exceptional
    Monica from Philippines
    Group
    Family City View
    Stayed 4 nights in August 2024

    “Your team’s passion for hospitality shines through in everything”

    The customer service here is the best I’ve experienced. The staff here are always so accommodating and kind Specially Ms. Kim Nguyen. The quality of her services is consistently excellent. The thought of everything a guest could need. We appreciate the personalized service we received before and during our stay including our tours. The meals here are always a culinary delight we love during breakfast are bacon and omelette and beef pho. Ms. Rachelle the hotel Server her Service is excellent including Chefs and team. The comfort of your rooms is unparalleled. The hotel and team’s professionalism is truly commendable. Thank you Ms. Kim Nguyen!!

    Reviewed August 31, 2024
  5. 10.0
    Exceptional
    Thien from Monaco
    Couple
    Honeymoon Suite
    Stayed 4 nights in May 2024

    “Beautiful hotel in the heart of the Old Quarter”

    There really isn’t anything to dislike about this hotel. We booked the honeymoon room with balcony and the experience was exceptional. The room was very comfortable and well appointed. The AC cooled the room very fast even in the humid Hanoi afternoon. The bed was very comfortable with enough pillows and nice bedding. The location was perfect for exploring the area. It’s located steps from Hoa Kiem Lake and all other attractions of the old quarter. There was something for every taste at the breakfast buffet. I especially enjoyed the beef pho and fresh juices. I saved the best for last, the staff. This team was so committed to providing efficient service with a smile. Every time we came and went, we were warmly greeted and were made welcomed. I highly recommend this hotel for all types of travelers.

    Reviewed May 19, 2024
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