Oriana Boutique Hotel and Spa
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Highlights
Facilities
Free Wi-Fi
Car park
Spa
Front desk [24-hour]
Restaurant
Bar
Massage
Airport transfer
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hygiene Plus
Sparkling clean
Located in heart of Hanoi
Top Value
Check-in [24-hour]
Free Wi-Fi
Car park
Spa
Front desk [24-hour]
Restaurant
Bar
Massage
Airport transfer
Based on 1,631 verified reviews
9.6
9.4
9.0
9.0
8.4
Nearest transportation options
•
Hanoi Railway Station is within 1.63 km
Location rating score
There are 361 places in walking distance!
| Value for money | 9.0 |
| Distance to city center | 0.1 km |
| Location rating | 9.4 |
| Nearest airport | Noi Bai International Airport (HAN) |
| Distance to airport | 21.5 km |
Oriana Boutique Hotel and Spa has a diverse selection of restaurant and food options for you to experience while staying at this property, which include Asian cuisine, Vegetarian restaurant, Western cuisine, and Buffet in restaurant.
Experience your holiday the ideal way with a beverage in your hand at Oriana Boutique Hotel and Spa's bar readily available right in front of your doorstep for when you need a sip or two.
Yes! Oriana Boutique Hotel and Spa offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
Oriana Boutique Hotel and Spa meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, first aid kit, free face masks, doctor/nurse on call, body thermometer, and temperature check for guests and staff for all rounded safety precautions and hygiene protocols.
At Oriana Boutique Hotel and Spa, guests can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
While staying at Oriana Boutique Hotel and Spa, indulge in your evening or night out at Polite & Co, Mao's Red Lounge, and Bia Hoi 68 Hang Quat to get the most out of your nightlife.
While lodging at Oriana Boutique Hotel and Spa, enjoy your morning or evening stroll at nearby park which include Vườn hoa Con Cóc, Hang Trong Garden, and Tay Son Park.
Oriana Boutique Hotel and Spa has a total of 30 rooms.
Verified business travelers that have stayed at this property have given Oriana Boutique Hotel and Spa an average rating of 8.8. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is Hanoi Railway Station, 1634.93 m away from Oriana Boutique Hotel and Spa.
Wake up to an exceptional continental and buffet breakfast at Oriana Boutique Hotel and Spa. Guest visitors can enjoy breakfast offered with an additional charge of 250000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

Experience Tranquility and Luxury at Oriana Boutique Hotel and Spa
Welcome to Oriana Boutique Hotel and Spa, a hidden gem nestled in the heart of Hanoi, Vietnam. This 3.5-star hotel offers a tranquil oasis amidst the bustling city, providing guests with a truly memorable stay. With its prime location just 0.1 km from the city center, Oriana Boutique Hotel and Spa is the perfect base for exploring the vibrant streets, historical landmarks, and cultural attractions of Hanoi.
Built in 2010 and last renovated in 2017, this boutique hotel boasts 30 elegantly designed rooms, each exuding a unique blend of contemporary style and Vietnamese charm. From the moment you step into the hotel's lobby, you'll be greeted by warm smiles and a serene ambiance, setting the tone for a relaxing and rejuvenating experience.
At Oriana Boutique Hotel and Spa, we understand the importance of family, which is why we welcome children between the ages of 0 to 12 to stay free of charge. Whether you're traveling with little ones or seeking a romantic getaway, our dedicated staff is committed to ensuring your every need is met. So, whether you're here for business or pleasure, let us pamper you with our exceptional service and attention to detail. Book your stay at Oriana Boutique Hotel and Spa and embark on a journey of tranquility and luxury in the heart of Hanoi.
Indulge in Relaxation and Entertainment at Oriana Boutique Hotel and Spa
At Oriana Boutique Hotel and Spa, guests can enjoy a wide range of entertainment facilities that are designed to provide the ultimate relaxation and rejuvenation experience. The hotel boasts a stylish bar where guests can unwind with a refreshing drink after a long day of exploring the vibrant city of Hanoi. Whether you prefer a classic cocktail or a local specialty, the skilled bartenders at the hotel will ensure that your drink is crafted to perfection.
For those seeking a truly indulgent experience, the hotel's spa is the perfect retreat. Step into a world of tranquility and let the expert therapists pamper you with a variety of rejuvenating treatments. From traditional Vietnamese massages to luxurious facials, the spa offers a range of services that will leave you feeling refreshed and revitalized.
In addition to the spa, the hotel also features a sauna that provides the perfect opportunity to unwind and detoxify. Step into the soothing heat and let your worries melt away as you relax and rejuvenate your body. For those who prefer to enjoy the outdoors, the hotel's beautiful garden offers a serene setting where you can escape the hustle and bustle of the city. Take a leisurely stroll or find a cozy spot to sit and enjoy the peaceful ambiance.
With its impressive range of entertainment facilities, Oriana Boutique Hotel and Spa ensures that guests have everything they need to relax, unwind, and enjoy their stay in Hanoi. Whether you choose to sip cocktails at the bar, indulge in a spa treatment, detoxify in the sauna, or simply immerse yourself in the tranquility of the garden, this hotel provides the perfect setting for a truly unforgettable experience.
Convenience Facilities at Oriana Boutique Hotel and Spa
At Oriana Boutique Hotel and Spa in Hanoi, Vietnam, guests can enjoy a range of convenience facilities that enhance their stay and make it truly hassle-free. The hotel offers a laundry service, allowing guests to have their clothes cleaned and freshened up during their stay. Additionally, room service is available, providing guests with the option to have meals and snacks delivered directly to their rooms for ultimate comfort and convenience.
For the safety and security of guests, Oriana Boutique Hotel and Spa provides safety deposit boxes in each room, ensuring that valuables are kept secure. The hotel also has a concierge service, where friendly and knowledgeable staff are available to assist with any queries or requests, making guests' stay even more enjoyable.
In today's digital age, staying connected is essential, and Oriana Boutique Hotel and Spa understands this. The hotel offers Wi-Fi in public areas, allowing guests to easily access the internet and stay connected throughout their stay. For guests who prefer to smoke, there is a designated smoking area available.
Other convenience facilities at Oriana Boutique Hotel and Spa include free Wi-Fi in all rooms, making it easy for guests to stay connected in the comfort of their own space. The hotel also offers dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, and luggage storage for guests who need to store their belongings.
To cater to guests' needs, the hotel has a convenience store on-site, where guests can find essential items or snacks without having to leave the premises. Daily housekeeping ensures that rooms are kept clean and tidy, while a fireplace adds a cozy touch, perfect for relaxing after a long day of exploring the vibrant city of Hanoi. With these convenient facilities, Oriana Boutique Hotel and Spa aims to provide guests with a comfortable and enjoyable stay.
Convenient Transport Facilities at Oriana Boutique Hotel and Spa
At Oriana Boutique Hotel and Spa, guests can enjoy a range of convenient transport facilities to enhance their stay in Hanoi, Vietnam. The hotel offers an airport transfer service, ensuring a smooth and hassle-free arrival and departure experience. Whether you are arriving or leaving, the friendly and professional staff will be there to assist you with your luggage and ensure a comfortable journey.
For those looking to explore the city, Oriana Boutique Hotel and Spa provides various transport options. Guests can take advantage of the shuttle service, which offers convenient transportation to popular attractions and landmarks in Hanoi. Additionally, the hotel offers car hire services, allowing guests to explore the city at their own pace and convenience. If you prefer to leave the driving to someone else, the hotel can arrange taxi services for you, ensuring a convenient and reliable mode of transportation.
To make your travel experience even more seamless, Oriana Boutique Hotel and Spa also offers a ticket service, allowing you to easily book tickets for local tours and attractions. Whether you're interested in exploring Hanoi's rich history, vibrant culture, or breathtaking landscapes, the hotel's ticket service will help you plan and book your desired activities. Lastly, the hotel provides an onsite car park, ensuring that guests with their own vehicles have a secure and convenient place to park. Please note that car park charges may apply.
Cozy Fireplace in Every Room
Indulge in the ultimate comfort and relaxation at Oriana Boutique Hotel and Spa, where every room is equipped with a cozy fireplace. Whether you're visiting Hanoi for business or pleasure, our rooms offer a warm and inviting atmosphere that will make you feel right at home. Imagine curling up by the crackling fire with a good book or enjoying a romantic evening with your loved one. Our fireplaces provide not only warmth but also a touch of elegance and charm to enhance your stay. You can unwind and unwind in the comfort of your own room, creating memories that will last a lifetime.
Indulge in Culinary Delights at Oriana Boutique Hotel and Spa
At Oriana Boutique Hotel and Spa, guests can delight in a range of dining options that are sure to satisfy every palate. The hotel offers a charming coffee shop where guests can start their day with a freshly brewed cup of coffee and a selection of pastries. For those seeking a more formal dining experience, the hotel's restaurant serves up a delectable array of local and international dishes, prepared with the finest ingredients. Whether you're craving traditional Vietnamese cuisine or international favorites, the restaurant offers a diverse menu to suit all tastes.
In addition to the coffee shop and restaurant, Oriana Boutique Hotel and Spa also provides convenient room service, allowing guests to enjoy a delicious meal in the comfort of their own room. With a menu featuring an extensive range of dishes, guests can indulge in a variety of flavors without leaving their room. The hotel's dedicated staff ensures that room service orders are promptly delivered, allowing guests to savor their meal at their own pace.
Furthermore, guests can rest assured that their dining experience at Oriana Boutique Hotel and Spa is complemented by daily housekeeping services. The hotel's attentive housekeeping team ensures that the dining facilities are always impeccably clean and well-maintained, creating a pleasant and hygienic environment for guests to enjoy their meals. Whether you choose to dine in the coffee shop, restaurant, or in the privacy of your own room, Oriana Boutique Hotel and Spa guarantees a memorable culinary experience.
Luxurious and Comfortable Rooms at Oriana Boutique Hotel and Spa
Experience the epitome of luxury and comfort at Oriana Boutique Hotel and Spa in Hanoi, Vietnam. With a variety of room types to choose from, you are sure to find the perfect accommodation to suit your needs.
Indulge in the spacious and elegant City View Double Suite, offering 25 square meters of pure relaxation. With a plush Queen Bed, you'll enjoy a restful night's sleep while taking in the stunning views of the cityscape.
For those seeking a cozy retreat, the Deluxe Room with Fan is the ideal choice. Spanning 23 square meters, this room features either a comfortable Double Bed or two Single Beds, ensuring a peaceful and rejuvenating stay.
Families will find the perfect haven in the expansive Family Suite. With 45 square meters of space and two comfortable Double Beds, everyone can unwind and recharge after a day of exploring the vibrant city.
Indulge in the comfort of the Junior Suite, offering 30 square meters of space and the option of a Queen Bed or two Single Beds. Relax and unwind in style while enjoying the modern amenities and elegant decor.
For a truly unforgettable experience, opt for the Suite Balcony City View. With 30 square meters of luxurious space and a comfortable Queen Bed, this room not only offers breathtaking views of the city but also a private balcony to soak in the atmosphere.
Booking your stay at Oriana Boutique Hotel and Spa on Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room types, compare prices, and make a secure reservation in just a few clicks. Don't miss out on the opportunity to experience the utmost comfort and luxury at Oriana Boutique Hotel and Spa, book your stay today on Agoda!
Discover the Excitement of Hoan Kiem District in Hanoi
Welcome to Hoan Kiem District, the vibrant heart of Hanoi, Vietnam. Nestled in the historic Old Quarter, this district is a captivating blend of ancient charm and modern energy. From its bustling streets filled with colorful markets to its serene lakes and temples, Hoan Kiem District offers a truly immersive experience for travelers seeking to explore the rich culture and history of Vietnam.
One of the main attractions in Hoan Kiem District is the iconic Hoan Kiem Lake, a picturesque oasis in the midst of the bustling city. Take a leisurely stroll around the lake and soak in the tranquil atmosphere, or visit the Ngoc Son Temple located on a small island in the middle of the lake. The temple is dedicated to General Tran Hung Dao, a revered figure in Vietnamese history.
As you wander through the narrow streets of the Old Quarter, you'll discover a treasure trove of shops, restaurants, and street food stalls. Immerse yourself in the local culture as you sample delicious Vietnamese cuisine, browse through traditional handicrafts, and haggle for bargains at the bustling markets. Don't forget to visit the famous Dong Xuan Market, where you can find everything from fresh produce to clothing and souvenirs.
For history enthusiasts, Hoan Kiem District is home to many historical landmarks. Visit the Thang Long Imperial Citadel, a UNESCO World Heritage Site, and explore its ancient ruins and archaeological excavations. The district is also dotted with temples and pagodas, such as the Bach Ma Temple and the Quan Su Pagoda, offering a glimpse into Vietnam's spiritual heritage.
Whether you're seeking cultural immersion, culinary delights, or simply a vibrant atmosphere, Hoan Kiem District has something for everyone. Experience the charm and excitement of this enchanting district during your stay at Oriana Boutique Hotel and Spa, located in the heart of Hanoi's Old Quarter.
Convenient Transportation Options from Hanoi Airports to Oriana Boutique Hotel and Spa
Nestled in the heart of Hanoi's vibrant Hoan Kiem District, Oriana Boutique Hotel and Spa offers a luxurious retreat for travelers seeking comfort and convenience. Getting to this exquisite hotel from the nearest airports is a breeze, thanks to the various transportation options available.
If you arrive at Noi Bai International Airport, the most convenient way to reach Oriana Boutique Hotel and Spa is by taking a taxi or a private car. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 40 minutes, depending on traffic conditions. Alternatively, you can pre-book a private car transfer for a hassle-free and comfortable ride directly to the hotel.
For those arriving at the smaller domestic airport, Cat Bi International Airport, located in Hai Phong City, you can easily reach Oriana Boutique Hotel and Spa by taking a taxi or a private car. The journey from Cat Bi International Airport to the hotel takes around 2 hours, offering scenic views of the countryside along the way.
Whichever airport you arrive at, Oriana Boutique Hotel and Spa is just a short distance away, ensuring a smooth and convenient journey for all guests. With its prime location and easy accessibility, Oriana Boutique Hotel and Spa is the perfect choice for travelers looking to explore the vibrant city of Hanoi.
Discover the Vibrant Surroundings of Oriana Boutique Hotel and Spa
Located in the heart of Hanoi, Oriana Boutique Hotel and Spa offers easy access to a variety of captivating landmarks and attractions. Immerse yourself in the rich history and culture of Vietnam as you explore the nearby Hoa Lo Prison. This infamous historical site, also known as the 'Hanoi Hilton,' provides a glimpse into the country's past with its haunting prison cells and informative exhibits.
For those interested in the vibrant arts scene, the Hanoi Opera House is just a short distance away. Marvel at the stunning French colonial architecture and catch a captivating performance at this iconic venue. Stroll along the picturesque Hoan Kiem Lake and visit the Ngoc Son Temple, a serene oasis nestled on an island in the lake. Take in the breathtaking views and learn about the legends that surround this sacred place.
Shopaholics will delight in the proximity of Hang Gai Street, also known as the 'Street of Hemp.' This bustling street is famous for its silk products and traditional Vietnamese crafts. Indulge in a shopping spree and take home unique souvenirs to commemorate your stay in Hanoi.
For a deeper understanding of Vietnamese culture, visit the Vietnam National Museum of History. Discover ancient artifacts and learn about the country's fascinating past through engaging exhibits. End your day with a mesmerizing water puppet show at the Lotus Water Puppet Theater, where traditional Vietnamese stories come to life through the art of puppetry.
With its prime location and proximity to these remarkable landmarks and attractions, Oriana Boutique Hotel and Spa is the perfect base for exploring the vibrant city of Hanoi.
A Gastronomic Delight Awaits
When it comes to dining options, Oriana Boutique Hotel and Spa is surrounded by a plethora of enticing restaurants. Just a short stroll away, guests can indulge in the delectable buffet spread at Maison Sen Buffet or savor the flavors of Vietnamese cuisine at Pho 10 Ly Quoc Su. For those looking for a cozy and unique dining experience, The Hanoi Social Club offers a charming atmosphere and a menu filled with international dishes. If you're a fan of craft beer, don't miss out on Pasteur Street Craft Beer - Hoan Kiem Taproom & Restaurant, where you can enjoy a refreshing brew alongside delicious pub-style fare. Whether you're craving a mouthwatering banh mi from Banh My Mama, some authentic Vietnamese coffee at The Note Coffee, or a fusion of flavors at L'essence De Cuisine, you'll find a culinary adventure right at your doorstep when staying at Oriana Boutique Hotel and Spa.
Shop 'til you drop at Oriana Boutique Hotel and Spa's surrounding shopping landmarks
Located in the heart of Hanoi, Oriana Boutique Hotel and Spa is surrounded by an array of shopping landmarks that will delight any shopaholic. Just steps away from the hotel, you'll find Mai's Cafe, a charming café known for its delicious coffee and pastries. If you're looking for unique souvenirs, head to Hai Van Printing and Embroidery Shop, where you can find beautifully crafted textiles and traditional Vietnamese embroidery. For fashion enthusiasts, Mosaique and Heydi Fashion House offer stylish clothing and accessories that are perfect for updating your wardrobe. If you're in the mood for gourmet treats, L'Epicerie du Metropole is a must-visit, offering a wide selection of fine wines, cheeses, and delicacies. Book lovers will be delighted by the extensive collection at Infostones Bookshop, while art enthusiasts can explore the vibrant art pieces at Vietnam Cultural. For those looking for high-quality silk products, Airashi Silk is the place to go. No shopping spree is complete without a visit to L'image, a beauty salon that offers a range of pampering treatments. With such a variety of shopping landmarks just a stone's throw away, Oriana Boutique Hotel and Spa is the perfect base for an unforgettable shopping experience in Hanoi.
Affordable Luxury: Oriana Boutique Hotel and Spa's Competitive Pricing
When it comes to finding a luxurious retreat at an affordable price, Oriana Boutique Hotel and Spa stands out from the crowd. With an average room rate of just $48, Oriana offers an exceptional value for travelers seeking comfort and style in the heart of Hanoi, Vietnam.
Compared to the average price of a hotel room in Hanoi, which stands at $67, Oriana Boutique Hotel and Spa provides a fantastic opportunity to indulge in a lavish stay without breaking the bank. By choosing Oriana, guests can save up to $19 per night, allowing them to allocate their budget towards exploring the vibrant city and its many attractions.
With its unbeatable pricing, Oriana Boutique Hotel and Spa ensures that guests can experience the utmost luxury and relaxation, all while enjoying the best value for their money. Whether you're a budget-conscious traveler or simply looking for a great deal, Oriana Boutique Hotel and Spa is the perfect choice for an unforgettable stay in Hanoi.
A Delightful Stay with Friendly and Helpful Staff
Oriana Boutique Hotel and Spa in Hanoi, Vietnam offers a truly exceptional experience for guests, as highlighted by their positive customer reviews. Visitors rave about the friendly and helpful staff who go above and beyond to ensure a great stay. From the moment you arrive, you'll be greeted with warm smiles and outstanding service. The staff members are professional, friendly, and always willing to assist with any requests or inquiries. Whether it's providing recommendations for local attractions or arranging transportation, the staff at Oriana Boutique Hotel and Spa are dedicated to making your stay memorable and enjoyable.
Exceptional Customer Ratings at Oriana Boutique Hotel and Spa
Oriana Boutique Hotel and Spa in Hanoi, Vietnam has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.1, it is evident that guests have had exceptional experiences at this hotel.
One of the key factors contributing to the hotel's high rating is its excellent value for money, scoring an impressive 9.0. Guests appreciate the affordable rates without compromising on quality or comfort. Whether you are a budget-conscious traveler or simply looking for a great deal, Oriana Boutique Hotel and Spa offers exceptional value that exceeds expectations.
Furthermore, the hotel's facilities have been rated at 8.4, indicating a wide range of amenities and services available to guests. From the luxurious spa to the well-equipped fitness center, guests can indulge in relaxation and rejuvenation during their stay. The hotel's commitment to providing top-notch facilities ensures that guests have everything they need for a comfortable and enjoyable stay.
In addition to the hotel's value and facilities, Oriana Boutique Hotel and Spa has also received high ratings for cleanliness, location, and staff performance. With a cleanliness rating of 9.0, guests can expect spotless rooms and well-maintained common areas. The hotel's prime location, with a rating of 9.4, offers easy access to popular attractions and convenient transportation options. Finally, the staff's exceptional performance, scoring an impressive 9.6, guarantees warm hospitality, efficient service, and personalized attention to every guest.
With such outstanding customer ratings, Oriana Boutique Hotel and Spa stands out as a top choice for travelers seeking a memorable and enjoyable stay in Hanoi, Vietnam. From its exceptional value and facilities to its commitment to cleanliness, location, and staff performance, this hotel ensures a truly delightful experience for all guests.
Excellent8.4
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
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Enjoy a friendly and hospitable experience at this conveniently located hotel in Hanoi, surrounded by eateries, cafes, shops, and must-see attractions such as Hoan Kiem Lake and Water Puppet Theatre. Guests love the clean and comfortable rooms, some with breathtaking city views, and superb amenities. The breakfast menu offers a delicious variety of options. The staff also assists in arranging tours and travel plans to make your stay even more enjoyable.
Occasional room inconsistencies reported; some rooms smaller than expected and without windows.
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I can commend the hotel for its cleanliness and beauty, but honestly the best part of staying in this hotel is the hospitality from the staff, Annie and Alisa, who I adore and truly appreciate, you guys made our stay very comfortable and memorable! I hope to see you again! - Airport transfer is very nice as well, with kind and attentive drivers, plus they use an SUV so it is not cramped. - Breakfast is decent and tasty, the restaurant staff were very nice and takes care of their guests, must try their omelette and banana pancake! - Location is very ideal, just a few minutes away from everything, and I mean from Old Quarter to VinCom Center, it’s very accessible! There are coffee shops just outside, and the street is not super busy so it’s not as chaotic as the others. - Of course, the dear receptionists, lovely attitude and very helpful with inquiries, you guys are definitely the best, I cannot emphasize this enough!
This hotel has perfect location: it is very close to Hoan Kiem lake but not inside the walking zone (if you travel to HN you'll know that they close some streets at nights/weekends), so you can walk if you want but also can take a bike/taxi very easily. Staff is very attentive and helpful, quick to help us with small issue with the room. They also provide a note with tips to travel in HN which since im a Vnmese, can tell that it was very correct and helpful. Our room is clean and spacious, had some issue with the bathroom but were fixed immediately.
Why : the bads first - whatever is shown or advertised on the web page is entirely different that what you would expect - its more worn out and old comparatively speaking, than that on the site - Owner and web site tech / marketing team ought to either be honest on the conditions with updated detail photos or - re-paint certain portions of the tables and doors - touch up aircon and controller, optimize the coolant more frequently when theres a up ticket in bookings [ it took quite a while to cool down the room and ourselves - The images shown, are 80% identical, however as mentioned above, more older and “used” - Wifi, gosh, its time to move to better Accesspoints or wifi 6 routers, comeon, having to get cut off just by video 1080p youtube music/ or not able to download/ upload quality images of the city is really a ding and inconvenience to travellers. - Ahh curtains/ binds, they are invented for a reason, used them for morning suns my dear. - the breakfast hall/ room at the very top [ after exiting the lift, you have to climb a small flight of steps up ] is sun-facing Suggestion for the hotel management and facilities : get binders , top down, to filter out. We, as guests had to shift the tables and chairs away from the windows because it not only gotten bright, but hot as well The greats/ goods - Fantastic stuff, from those who are working part-time as students to help at the daily morning breakfast, to the first day at reception and the bell-boy. - Receptionists will be able to offer you a wide variety of options in regards to additional services provided by hotel - for those with bike license, do get their scooters/ motorbikes, its worth the money and hassle than to walk or wait for grab. The old quarters ,and especially where the hotel is located isnt favorable for LARGE vechicals - Speaking of cars, the hotel is ideally and strategically located, where travellers w
We booked there for 3 nights and for 1 whole night the A/C was not working. The staff gave us a fan but it was dirty. We had no choice but to sleep there because there was no other available room and they have no other option for us. The following day we requested the staff to fix the AC so we can sleep comfortably but when we went back after the tour late in the afternoon, the AC was still not working. We requested another room but it's not an option since they are fully booked. They cannot also recommend us to another hotel. They fixed it while we were having dinner and thankfully the AC worked when we slept the night. The staff were apologetic and very nice but they shouldn't offer a room with broken A/C. They knew there was a problem with the A/C before they put us there because someone was fixing it when we arrived. It should have been a red flag but we were excited to explore the city and didn't pay much attention to it. Hopefully they replace the A/C in that room (Room 202 or 203, i forgot exactly).
Airport transfer
Located in heart of Hanoi
Currency exchange
Free Wi-Fi in all rooms!
“A quite retreat at the edge of the Hanoi Old Quarters”
We stayed at the Oriana Boutique Hotel for our last night in Hanoi. It was easily the best decision we made as it was just at the edge of the Old Quarters. Being located at the edge means the Hotel is not affected by vehicle restrictions in the Old Quarters in the weekends. This means we could still get Grab cars from the Hotel. If we were anywhere inside the Old Quarters, we would either have to walk or get Grab Scooters which were unsuitable for 2-person travelers. The Hotel is situated very near Hoan Kiem lake, which allows it to be accessible to the water puppet theatre, the famous street food vendors (egg coffee, Banh Cuon, Banh Xeo and a few others we did not get to try). The rooms were comfortable and quiet. As a result, we were able to sleep well at night without being disturbed by the noise from the passing traffic. The staff were able to communicate well in English and were able to give good advice especially with regards to must-sees in Hanoi. There was a little discrepancy from what we see outside the hotel vs what we see inside the hotel with regards to the uniform. The staff at the reception were in the traditional vietnamese wear, while the staff at the 8th floor where we had breakfast, were in casual wear. While this observation did not make huge difference in our experience, it did cause us to ponder the reasons. Nonetheless, the experience was nothing short of amazing. Thanks to the Oriana Boutique Hotel team!