This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lovely indoor/outdoor heated swimming pool.

Magnificent grounds and good walks from the hotel.

The rooms are spectacular with a beautiful balcony.

Lovely hotel, lovely rooms, clean and great location

Lovely hotel, lovely rooms, clean and great location
Beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
3 travelers have booked today.
Based on 192 verified reviews
9.4
9.2
9.1
9.1
9.1
Location rating score
| Value for money | 9.1 |
| Distance to city center | 2 km |
| Location rating | 9.1 |
Cascade Wellness Resort provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.
You can enjoy your stay at Cascade Wellness Resort even more by benefiting from the property's accessible spa services that are offered for all its guests to make your evening or night far better.
While on holiday getaway with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at Cascade Wellness Resort which include children's playground, kids pool, and kids club.
While lodging at Cascade Wellness Resort, delight in your evening or night out at Taverna Velha, Mullen’s, and Café Xpreitaqui to get the most out of your nightlife.
Verified past guests that have stayed at Cascade Wellness Resort had an average nightly stay of 3 nights at this property.
Cascade Wellness Resort's most popular month where verified guests have stayed the most is in October.
Cascade Wellness Resort can converse in 5 languages and supports well-known languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Cascade Wellness Resort supports up to 3, with payment card options including American Express, Visa, and MasterCard.
63.0% of our verified customer evaluations have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Cascade Wellness Resort down in the review section.
Verified group travelers that have stayed at this property have given Cascade Wellness Resort an average rating of 8.9. You can check out more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Luxury and Relaxation at Cascade Wellness Resort
Welcome to Cascade Wellness Resort, a luxurious 5-star hotel nestled in the beautiful city of Lagos, Portugal. With its stunning architecture, impeccable service, and breathtaking views, this resort promises an unforgettable experience for every guest.
As you step into the hotel, you'll be greeted by a warm and inviting atmosphere. The check-in process is smooth and efficient, starting from 02:00 PM, allowing you to settle in and begin your vacation without any hassle. The attentive staff will ensure that your stay is comfortable and memorable from the moment you arrive.
Located just 2 km away from the vibrant city center, Cascade Wellness Resort offers the perfect blend of tranquility and convenience. Whether you're looking to explore the historical sites, indulge in local cuisine, or simply relax on the pristine beaches, everything is within easy reach. And with the hotel's year of renovation in 2018, you can expect modern amenities and stylish decor that will exceed your expectations.
With 165 beautifully appointed rooms, Cascade Wellness Resort offers a variety of accommodation options to suit every traveler's needs. Each room is designed with your comfort in mind, featuring elegant furnishings, plush bedding, and modern amenities. Whether you choose a spacious suite or a cozy room, you'll find a peaceful sanctuary where you can unwind and recharge.
Families traveling with children will be delighted to know that Cascade Wellness Resort welcomes young guests with open arms. Children between the ages of 3 to 12 can stay free of charge, making it an ideal destination for a family getaway. The resort also offers a range of activities and facilities to keep the little ones entertained, ensuring a fun-filled vacation for the whole family.
When it's time to bid farewell to this enchanting resort, check-out is until 12:00 PM, allowing you to make the most of your last moments in paradise. And if you're flying out, the airport is just 60 minutes away, ensuring a seamless departure.
At Cascade Wellness Resort, luxury and relaxation await at every turn. Whether you're seeking a romantic escape, a family vacation, or a rejuvenating wellness retreat, this hotel will exceed your expectations and create memories that will last a lifetime.
Unwind and Indulge in Luxurious Entertainment Facilities at Cascade Wellness Resort
At Cascade Wellness Resort, you'll find an array of entertainment facilities designed to help you relax, rejuvenate, and have a truly memorable stay. Begin your evening by visiting the stylish bar, where you can sip on expertly crafted cocktails while enjoying the soothing ambiance. If you're in need of some pampering, the resort offers a range of massage treatments that will leave you feeling completely blissful and rejuvenated.
For the ultimate relaxation experience, make your way to the hot tub, sauna, and steam room. Let the warm waters envelop you as you unwind and let go of any stress. The resort's spa is a haven of tranquility, offering a variety of treatments and therapies to cater to your specific needs.
If you prefer to be surrounded by nature, take a stroll through the beautifully manicured gardens, where you can find peace and serenity. For those looking for a bit of friendly competition, head to the games room, where you can challenge your friends or family to a game of pool or table tennis.
In the shared lounge/TV area, you can relax on comfortable sofas and catch up on your favorite shows or movies. Whether you're seeking relaxation or a fun-filled evening, Cascade Wellness Resort has everything you need to make your stay truly unforgettable.
Unleash Your Inner Athlete at Cascade Wellness Resort's State-of-the-Art Sports Facilities
At Cascade Wellness Resort, we believe that staying active and maintaining a healthy lifestyle is an essential part of any vacation. That's why we offer a wide range of world-class sports facilities to cater to all your fitness needs.
Start your day with a refreshing swim in our indoor pool, perfect for those who prefer a more relaxed workout. If you're looking to break a sweat, head to our fully-equipped fitness center, where you'll find state-of-the-art equipment and expert trainers to help you achieve your fitness goals.
Tennis enthusiasts will be delighted to discover our top-notch tennis courts, where you can engage in friendly matches or take lessons from our professional coaches. For those who prefer outdoor activities, our expansive outdoor pool is the ideal spot to soak up the sun and cool off with a refreshing dip.
After a challenging workout, treat yourself to a well-deserved break at our poolside bar, where you can enjoy a variety of refreshing drinks and snacks. If you're in the mood for some friendly competition, challenge your friends or family to a game of table tennis or darts.
For nature lovers, our resort is surrounded by scenic hiking trails, allowing you to explore the stunning beauty of Lagos while staying active. If you prefer a more calming exercise, our yoga room offers the perfect sanctuary for relaxation and meditation.
Water sports enthusiasts will be thrilled to know that our resort is located near some of the best snorkeling spots in Lagos. Dive into the crystal-clear waters and discover the vibrant marine life beneath the surface.
Last but not least, our resort is just a short stroll away from the beach, where you can enjoy a leisurely walk along the shore or simply bask in the sun. And the best part? All of these incredible sports facilities, including our fitness center, are completely free for our guests to use.
Whether you're a fitness fanatic or simply looking to stay active during your vacation, Cascade Wellness Resort has everything you need to unleash your inner athlete and make the most of your stay in Lagos, Portugal.
Convenience Facilities at Cascade Wellness Resort
At Cascade Wellness Resort, guests can enjoy a wide range of convenience facilities that cater to their every need. The resort offers a laundry service, ensuring that guests can have their clothes cleaned and ready for use during their stay. For those who prefer to dine in the comfort of their rooms, room service is available, allowing guests to indulge in delicious meals without leaving the comfort of their accommodation.
To ensure the safety of guests' valuables, safety deposit boxes are provided, giving them peace of mind throughout their stay. The dedicated concierge team is always on hand to assist with any requests or provide recommendations on the best places to visit in Lagos.
For guests who need to stay connected, Wi-Fi is available in public areas, allowing them to browse the internet or check their emails. There is also a designated smoking area for those who wish to smoke.
Furthermore, Cascade Wellness Resort offers free Wi-Fi in all rooms, allowing guests to stay connected and share their experiences with friends and family. The resort also provides dry cleaning services, ensuring that guests can have their clothes cleaned and pressed promptly.
Additionally, the resort offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. Finally, daily housekeeping services are provided to ensure that guests' rooms are always clean and tidy.
With these convenient facilities, Cascade Wellness Resort aims to provide a seamless and comfortable stay for all its guests.
Convenient Transport Facilities at Cascade Wellness Resort
At Cascade Wellness Resort, we understand the importance of convenient and hassle-free transportation for our guests. Whether you are arriving from the airport or exploring the beautiful surroundings of Lagos, Portugal, we have a range of transport facilities to suit your needs.
For seamless airport transfers, our dedicated team can arrange a comfortable and reliable taxi service to pick you up and drop you off at Faro Airport. This ensures a stress-free start and end to your journey, allowing you to relax and enjoy your stay from the moment you arrive.
If you're looking to explore the local area, our ticket service can assist you in booking tours and excursions to popular attractions and landmarks. Discover the stunning coastline, visit historic sites, or embark on a thrilling adventure - our knowledgeable staff can recommend and organize the perfect itinerary for you.
For guests who prefer to drive, we offer valet parking and a convenient car park onsite. Additionally, our car hire service allows you to easily explore the Algarve region at your own pace. Whether you're planning a day trip to the picturesque town of Sagres or want to visit the famous Ponta da Piedade, having a car at your disposal gives you the freedom to discover the hidden gems of Lagos.
At Cascade Wellness Resort, we strive to provide exceptional service and ensure that your transportation needs are met. With our range of transport facilities, your journey to and from the resort, as well as your exploration of the surrounding area, will be seamless and enjoyable.
Indulge in Culinary Delights at Cascade Wellness Resort
At Cascade Wellness Resort, dining is an experience to savor. With a range of dining facilities available, guests can indulge in culinary delights throughout their stay.
The resort boasts a stylish and sophisticated restaurant that offers a delectable menu featuring a fusion of international and Portuguese flavors. Guests can enjoy a memorable dining experience with panoramic views of the Atlantic Ocean as the backdrop. The talented chefs use only the finest locally sourced ingredients to create dishes that are both visually stunning and bursting with flavor. Whether it's a romantic dinner for two or a gathering with friends, the restaurant provides an elegant setting for any occasion.
For those who prefer the convenience of dining in the comfort of their own room, room service is available. Guests can enjoy a wide selection of dishes from the restaurant's menu, delivered right to their doorstep. Whether it's a leisurely breakfast in bed or a late-night snack, room service ensures that guests can satisfy their cravings at any time of the day.
To start the day off right, guests can indulge in a sumptuous breakfast buffet. The buffet offers a variety of options, including both continental and traditional Portuguese dishes. From freshly baked pastries and bread to a selection of cheeses and cold cuts, there is something to please every palate. With a cup of freshly brewed coffee or a glass of freshly squeezed juice in hand, guests can fuel up for a day of exploring the beautiful surroundings.
At Cascade Wellness Resort, dining is not just a necessity, but a culinary journey that delights the senses. From the elegant restaurant to the convenience of room service and the mouthwatering breakfast buffet, guests are sure to be spoiled for choice when it comes to dining options. So, whether you're a food enthusiast or simply looking to indulge in some delicious cuisine, Cascade Wellness Resort has everything you need to satisfy your cravings.
Luxurious and Spacious Rooms at Cascade Wellness Resort
Discover a range of exquisite room options at Cascade Wellness Resort in Lagos, Portugal. From cozy Double rooms to expansive Suites and Two Bedroom Apartments, there is a perfect accommodation for every traveler's needs. By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience, ensuring a delightful stay at this stunning resort.
Discover the Vibrant Center of Lagos, Portugal
Nestled in the heart of Lagos, Portugal, Cascade Wellness Resort offers an unbeatable location near the vibrant center of this charming coastal town. Step outside the resort, and you'll find yourself immersed in a world of history, culture, and endless exploration.
Lagos is renowned for its picturesque cobbled streets, lined with colorful buildings and adorned with beautiful azulejo tiles. Take a leisurely stroll through the town, and you'll discover an array of charming cafes, boutique shops, and lively markets. Sample the local delicacies at one of the many seafood restaurants or indulge in traditional Portuguese pastries at a local bakery.
In addition to its cultural offerings, Lagos boasts stunning natural beauty. The town is surrounded by breathtaking cliffs, golden sandy beaches, and crystal-clear waters. Spend your days lounging on the sun-kissed shores of Praia Dona Ana or exploring the hidden coves and grottoes by kayak. For the adventurous souls, Lagos offers an array of water sports, including surfing, paddleboarding, and snorkeling.
No matter your interests, Lagos has something to offer everyone. Immerse yourself in the vibrant center, soak up the sun on the stunning beaches, and create unforgettable memories in this captivating Portuguese town.
Getting to Cascade Wellness Resort from the nearest airports in Lagos, Portugal
Cascade Wellness Resort is conveniently located in Near Center, Lagos, Portugal, making it easily accessible from the nearest airports in the area. The two main airports serving Lagos are Faro Airport and Lisbon Portela Airport.
If you are flying into Faro Airport, which is approximately 90 kilometers away from Cascade Wellness Resort, you have several options to reach your destination. The most convenient way is to hire a private transfer or take a taxi directly from the airport. This will ensure a hassle-free journey and a comfortable ride to the resort. Alternatively, you can also take a shuttle bus or a local bus from Faro Airport to Lagos city center, and then either walk or take a short taxi ride to Cascade Wellness Resort.
For those arriving at Lisbon Portela Airport, which is approximately 300 kilometers away from the resort, the most convenient option is to rent a car and drive to Cascade Wellness Resort. The journey takes around 2.5 to 3 hours, depending on traffic conditions. Alternatively, you can also take a direct train from Lisbon to Lagos, and then take a taxi or walk to the resort. The train journey takes approximately 3 hours, and it offers scenic views of the Portuguese countryside along the way.
Discover the Beauty of Praia do Porto de Mos at Cascade Wellness Resort
Nestled in the captivating coastal town of Lagos, Portugal, Cascade Wellness Resort offers a truly remarkable experience for travelers seeking a beachfront retreat. One of the most notable landmarks in the vicinity is Praia do Porto de Mos, a stunning sandy beach that will leave you in awe. As you step out of the resort, you'll find yourself just a short stroll away from this picturesque stretch of coastline.
Praia do Porto de Mos boasts crystal-clear turquoise waters, framed by towering cliffs and golden sand. Whether you're looking to soak up the sun, take a refreshing dip in the Atlantic Ocean, or simply relax with a book on the beach, this idyllic spot has it all. The beach is also known for its excellent conditions for water sports, making it a popular choice for surfing, paddleboarding, and kayaking enthusiasts. With its natural beauty and tranquil atmosphere, Praia do Porto de Mos is the perfect place to unwind and enjoy the wonders of the Algarve region.
A Culinary Delight: Indulge in the Local Flavors
Cascade Wellness Resort is surrounded by a plethora of delightful dining options that will satisfy even the most discerning palates. Just a short stroll away, you'll find Cantinho do Petiscos, a charming restaurant known for its authentic Portuguese tapas and cozy ambiance. For those craving mouthwatering grilled meats, Sabores do Churrasco is the place to be, offering a tantalizing selection of barbecued specialties. If you have a sweet tooth, make sure to visit Ritinha Pasteleria, where you can indulge in a variety of delectable pastries and cakes. Brasao is a popular choice for those seeking traditional Portuguese cuisine, serving up hearty dishes bursting with flavor. For a laid-back dining experience with stunning ocean views, head to Cafe Sul, where you can savor delicious seafood dishes while enjoying the sea breeze. Casa de Pasto Ana Paula is a hidden gem that offers a cozy and rustic atmosphere, along with mouthwatering traditional Portuguese dishes. Ate Qu Enfim is a trendy spot that combines modern gastronomy with traditional flavors, offering a unique dining experience. Bar Sol Nascente is the perfect place to unwind with a refreshing cocktail or a glass of wine, accompanied by delicious snacks. Sereia is a seafood lover's paradise, serving up fresh and flavorful seafood dishes that will leave you craving for more. And if you're in the mood for a taste of Italy, Pizzaria do Frances is the go-to spot for authentic Italian pizzas cooked to perfection. With such a diverse range of culinary options right at your doorstep, Cascade Wellness Resort ensures that your gastronomic journey will be nothing short of extraordinary.
Luxury at a Great Value: Cascade Wellness Resort in Lagos, Portugal
Escape to the stunning Cascade Wellness Resort in Lagos, Portugal, where luxury meets affordability. With an average price of $287 per room, this resort offers exceptional value for discerning travelers. Compared to the average price of a hotel room in Lagos, which is $136, Cascade Wellness Resort stands out as a true gem.
At Cascade Wellness Resort, you can indulge in world-class amenities and impeccable service without breaking the bank. From elegantly designed rooms to breathtaking views of the surrounding cliffs and the Atlantic Ocean, every aspect of your stay at this resort is designed to provide a memorable experience. Whether you're seeking relaxation or adventure, Cascade Wellness Resort has it all.
With its prime location in Lagos, you'll have easy access to the city's vibrant nightlife, historical sites, and pristine beaches. After a day of exploring, you can unwind in the resort's luxurious spa, enjoy a refreshing swim in the infinity pool, or savor delectable cuisine at one of its exquisite restaurants. Don't miss the opportunity to experience the perfect blend of luxury and affordability at Cascade Wellness Resort in Lagos, Portugal.
Highly Recommended Resort with Excellent Facilities and Helpful Staff
Cascade Wellness Resort in Lagos, Portugal is a highly recommended resort that offers a truly enjoyable experience. The facilities are top-notch, and the staff is incredibly nice and helpful. The resort's kids facilities are a hit among young guests, with a lovely lady who engages with the children and ensures they have a great time. The cleanliness of the resort is impeccable, making it a perfect choice for those who value hygiene.
The pool, jacuzzi, and spa complex at Cascade Wellness Resort are truly best in class, equipped with modern amenities that guarantee ultimate relaxation and rejuvenation. The rooms are spacious and beautifully furnished, with a romantic poster bed that adds a touch of luxury. But what truly sets this resort apart are the incredible views that can be enjoyed from the rooms.
Not only are the facilities and views exceptional, but the attention to detail is also evident in the quality of the towels and bed linens. Guests can expect nothing but excellence when it comes to the amenities provided. Overall, Cascade Wellness Resort offers a great experience for all guests, ensuring a memorable stay in Lagos, Portugal.
A Luxurious Haven of Excellence
Cascade Wellness Resort in Lagos, Portugal, has garnered exceptional customer reviews, with an impressive overall rating of 9.2 out of 10. This prestigious resort has left guests in awe of its exceptional value, luxurious facilities, impeccable cleanliness, convenient location, and outstanding staff performance.
One of the standout features of Cascade Wellness Resort is its incredible value for money. Guests have consistently praised the resort for providing a world-class experience at an affordable price. From the moment you step foot in the resort, you will be greeted with a sense of opulence and sophistication that exceeds expectations. The attention to detail and the high-quality amenities provided ensure that every guest feels like royalty, without breaking the bank.
The facilities at Cascade Wellness Resort are nothing short of extraordinary. From the moment you enter the resort, you will be greeted by lush gardens, sparkling pools, and stunning architecture that exudes elegance. The resort boasts a state-of-the-art fitness center, a tranquil spa, and a variety of dining options that cater to every palate. Whether you are looking to relax by the pool, indulge in a rejuvenating spa treatment, or savor a delectable meal, Cascade Wellness Resort has it all.
Exceptional9.1
Facilities
Exceptional9.1
Location

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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This serene and relaxing resort offers a well-appointed property with fantastic views of the sea. Guests can enjoy scenic walks or runs along the cliff/coastal trail. The staff is highly praised for their friendly service, and the buffet breakfast offers plenty of choices. The hotel's spacious and comfortable rooms, indoor/outdoor heated swimming pools, and peaceful hotel swimming pool are also popular with guests.
Few guests noted limited dinner options, but overall resort experience is positive.
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We went as a group of 8 people (one being a baby under 2)! We had 2 apartments and 2 hotel rooms. They were really lovely and smelt amazing! The water etc was replenished every day and cleaned. Our apartments were opposite a green netted area which wasn’t the nicest and when the sprinklers come on it would come in the bedroom - would advise a pool view one! The sunbeds on the balcony were also covered in bird poo so not able to use! The lighthouse bar staff were amazing! They were so good with our son and couldn’t fault them! The food was insanely good and perfect everyday! The buffet downstairs however if you’re a paying person it’s €44 per person for food only, therefore you have to add drinks on top and service charge. But the food was horrendous for the cost! There was barely anything and the hotel refused to do anything about it at all, other than say sorry! You could have a fillet steak with veg and fries and desert and drink for the €44 in the lighthouse bar! That was such a massive let down to us! The pools were lovely albeit on the cold side! The pool with the sand also has green netting up top around so not the prettiest to look at! Overall lovely and would return but would never pay for the evening buffet again and would carefully pick my room! Close to lots of local amenities and supermarkets and marinas which is good and not too far from Faro!
This property is more catered to families with children , traveling as a couple it was super noisy around the pool & breakfast room, definitely not peaceful. Also they should consider music around the pool area to make it more fun & festive. Rooms were great! Very spacious & super comfortable. The fact that there is no direct beach access is inconvenient as well.
Dear Guest, Thank you for choosing Cascade Wellness Resort for your recent stay in Lagos and for taking the time to share your feedback. We are delighted to hear that you enjoyed your holiday with us, as well as the spacious and comfortable room, and that we were able to meet your expectations. At the same time, we sincerely apologize for any aspects of your experience that fell short. Please know that your comments and suggestions are greatly appreciated and will be shared with our entire team, as we are committed to the continuous improvement of our services. We look forward to the pleasure of welcoming you back to Cascade Wellness Resort in the near future. Best Regards, Silvana Pombo General Manager
I love this place. I wish I could stay a few days more—a gem in Lagos. Let's start by saying the hotel is in a tranquil part of town. No noise whatsoever. Beware, there are no restaurants or grocery stores nearby. I use the ride-share app to move around, so this was not an issue. I stayed in an apartment studio. The space was huge. Oh man, it's bigger than my actual apartment at home. You have a fully equipped kitchen with laundry built-in(I never find this elsewhere), a spacious living room with a sofa, and a flat-screen television. The restroom was like a Queen's bathroom. The toilet and bath were separated. The bathtub has a massage feature on it. Don't miss out. And I love the bedroom; the bed is huge and super comfortable. Near the hotel, a few trails will lead you to the rocks and beaches must-see in Lagos. I love this place. If you are not a party person, this hotel is perfect for you to forget the world and enjoy peace and what Lagos has to offer. 5 out of 5. I was impressed.
Dear Mrs. Oceana, We would like to thank you for choosing Cascade Wellness Resort to be a part of your stay in Lagos. It is truly rewarding to receive positive feedback and we are delighted to know that you enjoyed our services and facilities and that we were able to make your stay memorable. Looking forward to welcome you soon. Kind regards, Silvana Pombo General Manager
We had a wonderful stay at Cascade Wellness Resort. The staff were incredibly kind and welcoming, always helpful with a genuine smile. The resort is very quiet and peaceful, perfect for relaxing. Our sea view room was beautiful, and waking up to the ocean view was a real highlight. Breakfast was delicious with a great variety of fresh options each morning.
Dear Mr. Mario, Thank you for taking the time to share with other travellers this review, regarding your stay at Cascade Wellness Resort. We are absolutely delighted to read that you enjoyed your stay and that you appreciated every details of your journey, such as the facilities, the spacious room and its beautiful view, our relaxing atmosphere, the varied breakfast and, specially, the hospitality. Your comments are truly valuable to us as we endeavor to continually improve our services, and it will be shared within the entire team. We hope to be able to welcome you back to our Cascade Wellness Resort soon! Best regards Luciano Rosa General Manager
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
“If you are looking for a 5* experience - look elsewhere ”
I wanted to like this place, it looks fancy when you drive in, but the tone was set in check in. Reception was temporarily in an apartment due to the hotel and some facilities being closed. I was aware of this so wasn’t surprised. ( On reflection I think they need to up their game so all guests get a better experience or close completely during this period. ) The staff watched as I tried to find the door and then I had to complete a lengthy check in process stood in front of said door as two desks and all seats were taken by staff, there was one sofa with a family of 4 sat on it and no other free floor space. Not exactly a 5* welcome. The apartment was average. I was staying with my dog, for whom they charged €*** per night. I was aware of this so…. For this the dog received nothing. Our two previous hotels had provided a bed, bowl and small treat. I couldn’t use the hob ( for medical reasons), the microwave didn’t work ( I was told I should have told them - this despite the reception closing and staff going home at 6pm) and to use the kettle/toaster you had to unplug one or the other. They were the kind you find in cheap apartment in Greece. On waking to daylight and a view of a building site 20ft away, I saw the floor tiles in the outdoor areas were stained green (nothings jet wash wouldn’t sort) and the render was coming off the walls . The hot water wasn’t . It’s was only warm, meaning by the time you had run the bath it had gone cool. My upstairs neighbours seemed to have a fetish for dragging furniture across the floor from morning until night and soundproofing was non existent. The sofa in the lounge is a sofa bed. Uncomfortable and nowhere to put your feet up unless you sit lengthways. Difficulty if there are 2 of you. I was hoping to watch Netflix or stream something on the hotel TV , sadly this wasn’t doable as it wasn’t a smart/modern tv. Presumably as it was a ‘dog friendly’ apartment they assume a stained and marked rug is acceptable. Overall it was a very disappointing experience. I can only think they are living off a reputation of better times. The apartments are past their best. Luxury is overlooked and it’s definitely not a 5* experience. I left 2 days earlier than planned. If after reading this you still decide to book, you will need a car, it’s out of town with not much around it.
Dear Mrs. Dasse, Firstly, we would like to thank you for choosing Cascade Wellness Resort to be a part of your stay in Lagos and for sharing your sincere feedback. Our Guest Service team is available during the entire stay to address your concerns, and to resolve them in the most efficient way, however, we apologize for falling short on your expectations. Your comments and feedback will be shared within our team in order to continuously improve our facilities as well as our guests’ experience. It will be our utmost pleasure to have the opportunity of welcoming you again and amend your thoughts towards our resort. Best regards, Luciano Rosa General Manager