Hotel Cuenca

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Borrero 10-69 Y Gran Colombia, El Sagrario, Cuenca, Ecuador, 010150

Highlights

Front desk [24-hour]

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Executive lounge access

Executive lounge access

Bar

Facilities

Free Wi-Fi

Front desk [24-hour]

Fitness center

Restaurants

Bar

Shuttle service

Family room

Luggage storage

About us

Conveniently situated in the El Sagrario part of Cuenca, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Location 9.3
Service 9.0
Cleanliness 8.5
Room comfort and quality 8.0

Based on 249 verified reviews

Location

9.3

Service

9.0

Cleanliness

8.5

Room comfort and qua...

8.0

Value for money

7.3

Facilities

7.0

See map

9.3Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 90 places in walking distance!

Walkable places
Vaz Corp
50 m
Amazing Grace (Language School)
80 m
Plaza Rotary Market
200 m
Parque Calderon
230 m
Old Cathedral
250 m
Closest landmarks
Post Office
90 m
Teatro Casa de Cultura
310 m
Tourist Information
310 m
Banco de Guayaquil
320 m
Del Tranquilo
320 m

Good to know

Value for money7.3
Location rating9.3

Rooms available at Hotel Cuenca

Very good
Room comfort & quality

8

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Based on 13 reviews from verified travelers

Superior Double Room
...
  • Room size: 22 m²/237 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Budget Single Room
...
  • Room size: 17 m²/183 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Budget Double Room
...
  • Room size: 18 m²/194 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Hotel Cuenca features numerous entertainment facilities which includes billiards and games room for your leisure while staying here.

Yes! Hotel Cuenca features laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

While lodging at Hotel Cuenca, delight in your evening or night out at Bar San Ángel or WunderBar to get the most out of your nightlife.

Hotel Cuenca's most popular month where verified guests have stayed the most is in November.

The typical room rate for Hotel Cuenca in the past month is 45.15 USD, compared to city's average of 52.51 USD.

Hotel Cuenca can communicate in 2 languages and supports well-known languages such as English and Spanish for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Verified guests that stayed at Hotel Cuenca have given this property a rating of 9.333 for its outstanding location as the primary highlight for their stay.

Past solo travelers that have stayed at this property have given Hotel Cuenca an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hotel Cuenca an average rating of 8.4. You can check out more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hotel Cuenca an average rating of 9.2. You can look up on more descriptive customer ratings, and comments for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

The closest airport to Hotel Cuenca is Mariscal Lamar International Airport, 2.0 km away.

More about Hotel Cuenca

More about Hotel Cuenca

Hotel Cuenca: A Welcoming Retreat in the Heart of Cuenca

Welcome to Hotel Cuenca, a charming 3-star hotel nestled in the heart of Cuenca, Ecuador. With its convenient location and warm hospitality, this hotel is the perfect choice for both business and leisure travelers. From its comfortable rooms to its excellent amenities, Hotel Cuenca offers a delightful retreat for guests seeking a memorable stay in this picturesque city. Check-in at Hotel Cuenca begins at 2:00 PM, allowing you to settle in and start your Cuenca adventure at your own pace. The friendly and attentive staff will be there to welcome you with open arms, ensuring a smooth and hassle-free check-in process. Whether you're arriving after a long journey or seeking a quick getaway, Hotel Cuenca provides a comfortable and convenient home away from home. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or finalize any last-minute arrangements. The accommodating staff will be on hand to assist you with any requests, ensuring a seamless departure from Hotel Cuenca. With its flexible check-in and check-out times, this hotel prioritizes your comfort and convenience throughout your stay. At Hotel Cuenca, families with young children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 4 to stay free of charge, making it an ideal choice for families traveling with little ones. The hotel's cozy and well-appointed rooms provide a comfortable setting for families to relax and unwind after a day of exploring the city's attractions. With its child-friendly amenities and welcoming atmosphere, Hotel Cuenca ensures a memorable stay for guests of all ages. With its prime location, comfortable accommodations, and family-friendly policies, Hotel Cuenca offers a delightful retreat in the heart of Cuenca. Whether you're visiting for business or pleasure, this charming 3-star hotel provides a warm and inviting atmosphere that will make your stay truly unforgettable.

Endless Entertainment at Hotel Cuenca

At Hotel Cuenca, guests can expect a delightful array of entertainment options that are sure to keep them entertained throughout their stay. Whether you're in the mood for a relaxing evening or an exciting night out, this hotel has got you covered. Unwind and socialize at the hotel's vibrant bar, where you can enjoy a wide selection of refreshing beverages and expertly crafted cocktails. The friendly bartenders are always ready to serve up your favorite drinks, creating a lively atmosphere that is perfect for mingling with fellow guests or simply enjoying a quiet drink alone. For those seeking a bit of friendly competition, Hotel Cuenca offers a well-equipped games room. Challenge your friends or family to a game of pool or table tennis, or try your luck at the various arcade games available. The games room provides a fun and interactive space where guests of all ages can bond over some friendly rivalry and create lasting memories. With its fantastic bar and exciting games room, Hotel Cuenca ensures that there is never a dull moment during your stay. Whether you're looking to relax with a drink or engage in some friendly competition, these entertainment facilities will surely add an extra touch of enjoyment to your Cuenca getaway.

Stay Active at Hotel Cuenca's State-of-the-Art Fitness Center

Hotel Cuenca offers a range of top-notch sports facilities, including a state-of-the-art fitness center that caters to all your exercise needs. Whether you are a fitness enthusiast or just looking to stay active during your stay, our well-equipped gym is the perfect place to break a sweat. With a variety of modern cardio machines, weightlifting equipment, and free weights, you'll find everything you need to maintain your fitness routine. Our fitness center is spacious and well-maintained, providing a comfortable and motivating environment for your workout. Enjoy panoramic views of the city as you work up a sweat, or catch up on your favorite shows on the flat-screen TVs mounted on the walls. Our friendly and knowledgeable staff are always on hand to assist you with any questions or help you create a personalized workout plan. No matter your fitness level or goals, Hotel Cuenca's fitness center has something for everyone. Stay active and energized during your stay with us, and make the most of our top-of-the-line sports facilities.

Convenience Facilities at Hotel Cuenca

Hotel Cuenca offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel takes care of all your needs. You can avail of the laundry service to have your clothes cleaned and pressed, allowing you to pack light and keep your wardrobe fresh throughout your stay. If you prefer to dine in the comfort of your room, the room service is available to deliver delicious meals straight to your door. For added security and peace of mind, Hotel Cuenca provides safety deposit boxes where you can securely store your valuables. The friendly and knowledgeable concierge is always ready to assist you with any queries or requests, ensuring that you have a seamless experience during your stay. Stay connected with the complimentary Wi-Fi available in all rooms and public areas, allowing you to easily stay in touch with friends and family or catch up on work. Additionally, the hotel offers dry cleaning services, express check-in/check-out, and luggage storage, making your stay even more convenient. The dedicated housekeeping team ensures that your room is kept clean and tidy throughout your stay, allowing you to relax and enjoy your time in Cuenca. With these convenience facilities, Hotel Cuenca goes above and beyond to provide a comfortable and convenient stay for its guests.

Convenient Transport Facilities at Hotel Cuenca

Hotel Cuenca offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, allowing guests to easily reach the hotel upon arrival in Cuenca. With this convenient service, travelers can avoid the stress of finding transportation and start their vacation on a relaxed note. In addition to airport transfers, Hotel Cuenca also offers tours to explore the beautiful city and its surroundings. Guests can take advantage of the hotel's tour services, which provide expert guides and comfortable transportation to popular attractions and landmarks. Whether it's exploring the historic center of Cuenca or venturing out to nearby natural wonders, these tours offer a convenient and informative way to discover the best of the region. For guests who prefer to explore independently, Hotel Cuenca provides a shuttle service. This service allows guests to conveniently travel to and from various destinations within the city. Whether it's visiting local markets, museums, or enjoying the vibrant nightlife, the shuttle service ensures easy access to all that Cuenca has to offer. With these transport facilities, Hotel Cuenca aims to enhance the overall experience of its guests and make their stay in Cuenca truly unforgettable.

Indulge in Culinary Delights at Hotel Cuenca

At Hotel Cuenca, we take pride in offering an array of dining options to satisfy every palate. Whether you're in the mood for a quick caffeine fix or a full-course meal, our dining facilities are sure to leave you satisfied. Start your day off right at our cozy coffee shop, where you can savor a freshly brewed cup of coffee or indulge in a selection of pastries and light snacks. Our restaurant offers a diverse menu featuring both local and international cuisine, prepared by our talented chefs using only the finest ingredients. If you prefer to dine in the comfort of your room, our room service is available 24 hours a day, bringing delicious meals right to your doorstep. With our daily housekeeping service, you can enjoy a clean and comfortable dining environment every day of your stay. Experience the culinary delights that Hotel Cuenca has to offer and elevate your dining experience during your visit to Cuenca, Ecuador.

Comfortable and Affordable Rooms at Hotel Cuenca

Hotel Cuenca offers a range of comfortable and affordable rooms to suit every traveler's needs. Whether you are traveling alone or with a companion, there is a room type that will cater to your preferences. For solo travelers on a budget, the Budget Single Room is a great choice. With its cozy 17 square meters of space and a comfortable Double Bed, this room provides a peaceful retreat after a long day of exploring the city. If you are looking for a bit more space, the Superior Single Room offers 21 square meters of well-appointed comfort, featuring a Queen Bed for a restful night's sleep. For couples or friends traveling together, the Superior Double Room and Superior Twin Room are perfect options. These spacious rooms, measuring 22 square meters, provide ample space to relax and unwind. The Superior Double Room comes with a Queen Bed, while the Superior Twin Room offers two comfortable Single Beds. Booking your stay at Hotel Cuenca through Agoda ensures that you get the best prices available. With Agoda's competitive rates and easy-to-use booking platform, you can enjoy a hassle-free experience from start to finish. So, don't miss out on the opportunity to stay in these fantastic rooms at Hotel Cuenca and book your stay on Agoda today!

Discover the Rich History of El Sagrario in Cuenca

Nestled in the heart of Cuenca, Ecuador, Hotel Cuenca offers guests a unique opportunity to explore the rich history and cultural heritage of the city. Just a stone's throw away from the hotel, visitors will find the iconic El Sagrario, a must-visit attraction for history enthusiasts. El Sagrario, also known as the Old Cathedral, is a magnificent architectural gem that dates back to the 16th century. As you step inside, you'll be transported back in time, marveling at the stunning Baroque and Moorish influences that adorn the interior. The intricate wood carvings, detailed frescoes, and beautiful stained glass windows are a testament to the craftsmanship of the era. Beyond its architectural beauty, El Sagrario also holds great religious and historical significance. It was the first cathedral in Cuenca and served as the main place of worship for the city's residents for over 200 years. Today, it stands as a symbol of Cuenca's colonial past and is a popular spot for both locals and tourists to admire its grandeur and soak in the history of the city.

Traveling from the Nearest Airports to Hotel Cuenca in Cuenca, Ecuador

Located in the picturesque city of Cuenca, Ecuador, Hotel Cuenca is a charming accommodation option that offers a convenient and comfortable stay for travelers. When it comes to reaching the hotel from the nearest airports, you have a couple of options to choose from. If you are flying into Cuenca's Mariscal Lamar International Airport, the most convenient way to reach Hotel Cuenca is by taking a taxi. The airport is located just a short 10-minute drive away from the hotel, making it a quick and hassle-free journey. Taxis are readily available outside the airport, and the ride to Hotel Cuenca will provide you with a glimpse of the city's beautiful surroundings. Alternatively, if you are arriving at Quito's Mariscal Sucre International Airport, you can opt for a domestic flight to Cuenca's Mariscal Lamar International Airport. Several airlines operate daily flights between the two cities, offering a convenient and time-saving option for travelers. Once you arrive at Cuenca's airport, you can easily hail a taxi to Hotel Cuenca, which is just a short distance away. No matter which airport you choose to fly into, reaching Hotel Cuenca is a breeze. With its prime location in El Sagrario, Cuenca, this hotel provides easy access to the city's main attractions, making it an excellent choice for both leisure and business travelers.

Discover the Vibrant Surroundings of Hotel Cuenca

Located in the heart of Cuenca, Ecuador, Hotel Cuenca offers easy access to several exciting landmarks and attractions that will enhance your stay in this vibrant city. Just a short distance away from the hotel, you'll find Expediciones Apullacta, a renowned tour operator that specializes in organizing exhilarating adventures and cultural experiences. Whether you're interested in hiking through the beautiful Andean landscapes or exploring the rich indigenous heritage of Ecuador, Expediciones Apullacta has something for everyone. For those looking to enhance their language skills while immersing themselves in the local culture, Amazing Grace Language School is just a stone's throw away from the hotel. With experienced instructors and a welcoming environment, this language school offers a range of courses tailored to your needs, whether you're a beginner or an advanced learner. If you're in the mood for some entertainment, Cine Cuenca is a fantastic option. This charming cinema showcases a variety of films, from local Ecuadorian productions to international blockbusters. Sit back, relax, and enjoy the latest releases in a cozy and intimate setting. For those interested in furthering their education, Centro de Estudios Interamericanos is conveniently located nearby. This prestigious institute offers a wide range of academic programs and Spanish language courses, allowing you to immerse yourself in the local culture while expanding your knowledge. With these exciting landmarks and attractions just a stone's throw away, Hotel Cuenca is the perfect base for exploring all that this vibrant city has to offer. Whether you're seeking adventure, cultural experiences, language learning, or simply some entertainment, you'll find it all within reach when you stay at Hotel Cuenca.

A Gastronomic Paradise: Indulge in the Surrounding Restaurants

Hotel Cuenca is ideally located near a plethora of culinary delights that will satisfy even the most discerning palates. Just steps away from the hotel, you will find Fonda la Mexico, a charming eatery that serves authentic Mexican cuisine bursting with flavors and spices. For a taste of Ecuadorian gastronomy, Alma Bendita is a must-visit. This cozy restaurant offers traditional dishes made with fresh, locally sourced ingredients. Fuente de Soda la Fama is a popular spot among locals, known for its mouthwatering grilled meats and refreshing beverages. If you're in the mood for a fusion of flavors, Guajibamba is the place to be, where you can savor a unique blend of Ecuadorian and Asian cuisine. Restaurante Nuevo Mundo is another fantastic option, offering a diverse menu featuring international dishes prepared with a creative twist. For a truly magical dining experience, head to Cuchara Magica, a whimsical restaurant that serves delicious vegetarian and vegan options. Chatos Fruits And Chocolate is a delightful stop for those with a sweet tooth, offering a wide range of delectable desserts and refreshing fruit juices. La Brasserie is a charming French bistro that will transport you to the streets of Paris with its exquisite dishes and warm ambiance. La Pergola is a rooftop restaurant that offers breathtaking views of the city along with a menu of mouthwatering Mediterranean dishes. And if you're craving some Asian flavors, Sweet & Sour is a fantastic choice, serving up delicious Chinese and Thai cuisine. With such a diverse range of dining options just a stone's throw away, Hotel Cuenca ensures that you will have an unforgettable culinary experience during your stay.

Shop Til You Drop at Hotel Cuenca's Surrounding Shopping Landmarks

Located in the heart of Cuenca, Hotel Cuenca is surrounded by a vibrant shopping scene that will delight any shopaholic. Just a short stroll away, you'll find the Craft Market, where you can immerse yourself in the rich culture and craftsmanship of Ecuador. Browse through a wide array of handmade textiles, ceramics, jewelry, and traditional clothing, all crafted by local artisans. For a more bustling shopping experience, head to the Plaza Rotary Market, known for its vibrant atmosphere and diverse range of products. Here, you'll find everything from fresh produce and local delicacies to clothing, accessories, and souvenirs. Whether you're looking for unique souvenirs or simply want to indulge in some retail therapy, Hotel Cuenca's surrounding shopping landmarks have got you covered.

Unforgettable Stay at Hotel Cuenca

Hotel Cuenca offers an unforgettable stay that has left guests raving about their experience. With an impressive overall rating of 8.4, this hotel has consistently exceeded expectations and garnered positive reviews from satisfied guests. From the moment you step into the hotel, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your comfort and satisfaction throughout your stay. The staff performance rating of 8.7 reflects their commitment to providing exceptional service, going above and beyond to cater to your needs and make you feel right at home.

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Amenities and facilities

Very good7.0

Facilities

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Gym/fitness
  • Pub crawl
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Shuttle service
Available in all rooms
  • Alarm clock
  • Executive lounge access
  • Free bottled water unavailable
  • Hand sanitizer
  • Individual air conditioning
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service

Food and dining

Restaurants on site
CARBON RESTURANTE
  • Cuisine: American, Steakhouse, Argentinian
  • Menu: Buffet

Location

Borrero 10-69 Y Gran Colombia, El Sagrario, Cuenca, Ecuador, 010150

Exceptional9.3

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00

Reviews of Hotel Cuenca from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3
  • Location score 9.3 out of 10 and is a high score in Cuenca
    Location9.3
  • Service score 9 out of 10 and is a high score in Cuenca
    Service9.0
  • Cleanliness score 8.5 out of 10 and is a high score in Cuenca
    Cleanliness8.5
  • Room comfort and quality score 8 out of 10 and is a high score in Cuenca
    Room comfort and quality8.0
  • Value for money score 7.3 out of 10 and is a high score in Cuenca
    Value for money7.3
  • Facilities score 7 out of 10 and is a high score in Cuenca
    Facilities7.0
High score for Cuenca

Rating

9+ Exceptional (4)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 9 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Rising from Ecuador
    Couple
    Budget Double Room
    Stayed 4 nights in November 2025

    “It’s fair.”

    Not easy to find a hotel during the festival. The service is good and the staff always tried to fulfill our requests. Generally, a nice stay.

    Reviewed November 10, 2025
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Rebecca from Canada
    Solo traveler
    Superior Single Room
    Stayed 4 nights in February 2024

    “Beautiful Old World hotel”

    This is a beautiful, traditional hotel. Restaurant on site is very good and serves breakfast, lunch, and dinner but does close between times. No elevator but the bellman is very conscientious about carrying luggage. Bed was comfortable, separate changing area with a desk.

    Reviewed February 16, 2024
  3. 7.6
    Very good
    Evelyn from Ecuador
    Group
    Superior Twin Room
    Stayed 2 nights in February 2024

    “Very good”

    Muy buena la atención, el personal muy amable, muy bueno el desayuno a un precio razonable

    Reviewed February 07, 2024
  4. 10.0
    Exceptional
    Ben from Australia
    Couple
    Budget Double Room
    Stayed 2 nights in September 2022

    “Exceptional”

    Really handy location, clean and very friendly and helpful staff.

    Reviewed March 13, 2023
  5. 7.7
    Very good
    Terry from Canada
    Couple
    Superior Double Room
    Stayed 2 nights in March 2014

    “great historic hotelin superb location”

    Things I like
    breakfast, location and friendly staff

    Hotel doesn'have elevator and therefore many stairs. Not suitable for anyone with mobility issues, like I have. No walk in showers

    Reviewed March 26, 2014
Changed to review page 1

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